The price of batteries is crazy- otherwise I'd give 5 stars here. Really, they are no more…read moreexpensive than most places but still. BUT - they were friendly and accommodating and got my new battery in quickly. Great service.

Completely ridiculous…read more I DROVE (under its own power) my car to Advance Auto Parts in Belmont, NC to have the battery and alternator checked. Younger associate came out to check. While attempting to jump the car he crossed the jumper cables and fried the internal computer. I went thru the chain of command.. Store manager that said it was impossible because his associates had "training" on how to do it. Guess they are all perfect and walk on water as well. Was then given an 800 number to call.. after the run around from the service rep, they called someone and 2 min later without seeing any dealership repair notes said they weren't responsible. The district manager finally got involved. She (Leslie White) requested the dealership invoices and repair notes. In no time at all she replied that "I have reviewed the invoice and the case notes on the vehicle. Due to the fact that the dealership states the ECM was damaged due to reverse jumpstart we are not liable for the damages." She also questioned the qualifications of the dealership technicians. Apparently she thinks that since Advance will hire anyone regardless of their ability to do the job, half way train them and won't stand behind their products or services, that all other compaines do as well. The dealership provided the qualifications of their technicians: "is a Mitsubishi Certified Master Tech, the highest qualification you can achieve and top tier mechanic for Mitsubishi North America. He is more than qualified to make the determination that he made and we stand by his diagnosis and repair. This diagram means nothing, especially since the "ASE Certified tech" was never under the hood of your vehicle. The ECM was burned and that was a DIRECT RESULT of being jumped backwards." I responded and asked why they weren't responsible since it was their associate that jump started the car and crossed the cables. That was 2 weeks ago and she hasn't responded to email or returned any of the phone calls I made or from other complaints filed with the NC DOJ consumer protection department. It appears the company has a history of failing to do the right thing when the fault of the problem is their own. Research them as I did and you will see for yourself. Looks like I'll be calling the local news station next which loves the opportunity to expose consumer affair issues as well as seeking a refund through small claims court.

I feel in love with a Harley trike glide and Darren helped with my purchase. He made the process so…read moreeasy and simple. He was very nice and knowledgeable. Very pleased with the service.

I requested to purchase a Honda Silver Wing through Cycle Trader. The rep's name was Darren who…read morehelped me through the process to the very end. I unfortunately caught the Covid and could not drive from Maryland to NC. The dealership held the bike for me for over two weeks until I was able to make the trip down to the dealership. Once I made it down to NC, the bike, service, was well worth the 16 hour round trip! I would like to thank Darren and the dealership for everything that they did to assist me with this deal. Thanks Again

We have been going to Honest 1 for many years and trust them with our vehicles. They are fair and…read morehonest and they will also give you a heads up on things you may need in the future. Jennifer is the best.

I took my SUV to have a hitch kit installed. Matt helped me got the work done right away. The cost…read morewas very reasonable. He also changed my oil and the car is great. I highly recommend this location. They were very helpful and professional. I will go back.

My Volvo needed coolant. I looked online but was a little confused about what type to get. The team…read moreat NAPA auto parts could not have been more helpful. Ted took down my information, put it in the computer, and they got me out the door in teo minutes with exactly what I needed at a reasonable price. Extremely satisfied. Ted expressed concern for my ailing mother when I told him we were driving up to see her. An extremely nice guy with a big heart. I'll be back.

This was my second visit and the gentleman were extremely helpful. The first time I bought a…read morebattery and they put it in my car for me. I came neck for a windshield wiper and they replaced it for me. Both times I was treated will courtesy and respect. Unlike some other parts store, that will rename nameless that makes you feel like a number and will help but reluctantly do so. Not here, o felt Judy the opposite. This will be my go to Auto Store. Thank you.

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Mark (owner) is a fair and honest businessman/mechanic. I highly recommend Shop at 160!read more

Mark was super kind. My car broke down and my phone broke in the same weekend. Not only did he go…read moreout of his way to take me to the cellphone shop, but also made sure that I made it back safely. He offered to fill my dad in on what was going on with my car and to inspect any new car that I purchased. He was very upfront and honest as well, which is obviously awesome. He also didn't rush me to figure out what to do with my car (which is awesome because I was in quite the predicament). Overall, highly recommend. They definitely care about people.

Car was long overdue for an oil change. We are new to the area and have this place a try. No…read moreregrets whatsoever. Super friendly, informative, and quick. I called to make an appointment but they said there was no need. Got there and they served us immediately. They did the oil change as well as tire inflation which saved me an extra trip to the gas station air pump on a freezing cold day. Will definitely return with other car repair in the future.

This bUsiness is not closed. They offer fast and friendly service. Took me on a moments notice…read moreand put new tires on my truck.

Robert is very knowledgeable and did a great job updating the system in my 2013 Ford Explorer…read more Sound deadening in my car doors is amazing.

Worst CarPlay installation ever. Got charged 1300 to put a tiny Bluetooth Apple CarPlay screen in…read moremy car. They up charged me because I'm a female. The CarPlay barely works and my volume doesn't go up nearly as loud anymore and my speakers constantly crackle. They did a horrible job and messed up the audio for my whole car. Do not go here.