Doing business with Grant was a true pleasure. He's an amazing mechanic who goes the extra mile…read more I had bought an old RV, and he went over it with a fine-tooth comb to identify all the issues we needed to address to make it safe for us to drive, including some duct-taped wiring that posed a serious fire hazard. He was very thorough and was very easy to work with. Value, for me, is defined as a good price, good work, and great service. I received really good value from these folks, and I highly recommend using them for any mechanical work you may need!

When I tell you I had the best customer service ever at the Advance Auto . Isiah the manager and…read morethe employee of the month Deandre helped me with my battery when I was stuck in the area. They were so helpful and patient . As a single parent , they made sure I was not stuck on the side of the road . Thank you guys for all your support!!!

I am super excited to share the great service provided by Shaulanda at Advance. She went out of her…read moreway to not only test my battery and share that the alternator was bad but she even gave me a boost such that I can drive my car safely to a repair person. This is how you gain committed customers and Thanks Advance for having such a dedicated employee who goes beyond what is asked of her to make sure that your customers are taken care of... Great job!

Knowledgeable. Very experienced and straightforward buying process. They are so organized…read more Everyone has a role and you get a complete presentation of the car and is wonderful experience! Would buy from them again, and again and again! Best new car buying experience. Everyone there is so nice that it makes buying a car a fun happy experience!

Carlos was the best! This is my second car using Butler, Lexus and Carlos, and that experience…read morekeeps becoming back when I'm ready for that next purchase. Direct, efficient, honest, genuine, all aspects of great service.

Quickly in and out, the employees went above and beyond with towel drying the exterior of the car…read moreand polished the tires as well. The vacuum cleaners were not as powerful as I expected but it was a decent job overall.

Great place & excellent service! The owner is very nice and friendly! They do a wonderful job all…read morethe time!

I'd like to echo the experiences of others here and strongly recommend NOT using this service. My…read moreexperience was an absolute comedy of errors and incompetence. I reached out and listed what I needed done: install a new head unit, preserve existing functions like steering wheel controls, and replace the existing backup camera. The quote I received was a bit on the high side (on par with full-service professional shops), but he was available immediately, so we proceeded. Between the booking and the install date, he changed the appointment time three times, but did eventually arrive. Even though he knew the task, he did not have all the tools or supplies for the job and asked me if I had some he could use. He struggled with the head unit but eventually got it working; however, he refused to install the camera, insisting on a particular brand. We agreed that he would return when that arrived to complete the work. Then things got wild. He had three different aliases and wasn't sure which one he wanted to use (Tez, Demetrius Cooper, Shantoni Tilghman, etc). He gave me the wrong Zelle number for payment, resulting in the funds being irretrievably sent to some other person. At this point, I told him I would not be paying again using any payment apps; check or cash only. He finally returned to complete the installation (for which I would effectively be paying twice), claiming he was "doing me a solid" by doing so. On this trip, he could not figure out how to get the steering wheel controls or the new camera working. At this point, he became visibly frustrated and claimed those weren't included in the original quote, stating they would double the installation price and that he would not use the manufacturer's recommended parts, only some third party parts (apparently the only ones he knows how to install). As icing on the cake, he "forgot" what I told him about payment and wanted me to use yet another payment app. I flatly refused after our last merry-go-round. It was then that I discovered my bank still had a hold on transfers after I had to file a claim against the original payment mistake he created. While I was still trying to untangle the banking issue he caused late into the night, he texted me to say I had made him feel like all of this was his fault and to "keep that money," claiming he was an "honest guy." He got over this morality passed pretty quickly, and contacted me a few hours later to ask where his money was. I am not sure if this is the prelude to a scam or if he legitimately had a memory lapse. Seriously, learn from my mistake and avoid this person/company at all costs. He is not only technically incompetent, but there is some exceptionally shady stuff going on here. Demetrius actually responds to shift the blame on me, but cannot deny anything I have said, because I have screenshots of everything from him and the bank. The ironic thing, is that he had manned up, admitted his limitation and honored his quote (or reduced it since he could not do the complete job), I probably would have REPAIDED him out of pity. Shame on you, sir! UPDATE: Business owner doxxed me in attempt to intimidate me into removing negative review. Escalated to Yelp's legal team.

I do not recommend Tez and his company. He is incompetent and is passing himself off as a qualified…read moreprofessional car audio installer. I found his services to be expensive yet done incorrectly. I ended up having to pay a real professional car installation company to correct his work that next week because my radio was pretty much useless after he worked on it. He's unskilled and came unprepared. I had to loan him my own drills so he could to do the job. I even had to give him a step by step YouTube video to install the subwoofer. After he installed the 3 speakers they sounded distorted and blown. He told me NOT to turn up the volume for 3 days. Otherwise the "subwoofer may be damaged forever." So i never got to listen to the system with any real volume while he was still here. I bought everything from Crutchfield that he needed to install everything right but he told me two items were unnecessary and so he didn't install them....(an LOC and custom speaker brackets). He even admitted he didn't know what an LOC was or where it went. So I called a crutchfield technician while he was still here to educate the both of us. He spoke to the tech who told him it was needed. He then said Crutchfield was unnecessarily up-selling me things that i didn't need. My new installer i took the car to had to reinstall the amp he installed because it was installed so poorly, they put the brackets around the speakers he neglected to use and installed the LOC. They said not installing these things was the reason for the blown speaker sound. The car sounds amazing...now. The new installer charged me $400 to correct Tez's shoddy work. I texted Tez about the bad job he did and asked him to reimburse me $140 of that because i felt it was only appropriate. I got back a thumbs up emoji. He said he'd call but never did. So installing an amp, a subwoofer and set of speakers costs me $830 in total for Tez's job and then to correct his work. I can't even say you get what you pay for because the initial price he quoted me increased by 20% once he arrived. I told him I had no problem paying him that because i believe in paying people what their worth so i did. I do not believe his services are of any quality or value. Your car is a big investment so take it to a professional instead.

Thank you once again for being a reliable and honest mechanic!! You are timely, professional, easy…read moreto talk with and just a honest good person!! I look forward to continue giving you business in the future!!

Needed alternator replaced, oil changed, and battery tested. Quickly responded to request for…read moreestimate and got same same day service. Professional, helpful, and clearly explained what they were doing. Fair price, good service. Will definitely use again

was looking to get my alternator installed. he replied the same day and got it fixed the same day…read moreno problem. my car is back drivable. Satisfied with services

I had a good experience. Jey worked with me to get the job done and I'm pleased with the results.read more

Kassie K. thank you so much for changing my mom's battery out with a new one hassle-free! My mom…read morehad come in the store earlier in the week & the same lady that was working with you the day you changed the battery out told her there was nothing wrong with her current battery & she didn't have a care in the world about it! But she had to be jumped off 4 times in 1 week! It's an awful filling getting in your car not knowing if it's going to start or not! Again, thank you so much for your kindness & awesome customer service! It was greatly appreciated! I hope you're there every time I visit the store!

I had bought some wipers and just could not get them on all the way. I stopped by this morning and…read moreCharles got them both attached and working! Thanks for the help and doing so with a smile.