Great service. Veronica was so knowledgeable and helpful. Brent was great and helped us carry and…read moreload our heavy batteries into the car. They had just what we needed and taught us some things to help maintain the life of our batteries.

So thankful my friend recommended to call Batteries Plus about replacement car FOBs. The dealership…read morewanted an outrageous price. I called the Burleson Batteries Plus and the nice gentleman said he would order the FOB for my car and told me it should be in on a certain date. That day came and they called me and we made an appointment to go in a couple of hours later. I was in and out in less than 30 minutes with a great FOB for half the price of the dealership! Everyone was professional and friendly! Highly recommend!

WARNING: This store does warrant their car batteries. My battery would not start my car. Got a…read morejump and drove car to the store. Employee test battery and says it's okay. However, there was no assurance that i wouldn't be stranded after leaving the store. The battery still had 5 months of warranty remaining but they would not replace it. Too bad so sad. Only reason to go there is to get your phone fixed, replace a key fob or get a key chain with glitter. More products from Temu. Buy your car battery elsewhere.

Highly, highly disappointed! No attempt to help at all (bought a battery online that was sent to…read moreanother store). Employee 1 flippant and snippy. Manager no help whatsoever and didn't care. Have purchased items here before, but will never go again.

I ordered a battery for my Mazda CX-5 online and included free install for my appointment. Due to…read morethe complex nature of modern car electronics they cannot always swap a car battery because the vehicle would need software recalibration. At first, when I arrived at the store there was an issue in regard to the above info. However, the folks at the store took the extra time to research what I already knew, my car doesn't need anything special after a new battery goes in. My new battery got installed quickly and efficiently. YAY! Do make sure you check your car's requirements in advance. All I had to do in mine was turn the AC and Radio back on and roll the windows up and down to reset auto-window travel. Job done! I appreciate this store took a minute to discuss the situation with me rather than just saying, NOPE! As a result, I drove away happy with a new, reasonably priced Duracell Ultra Gold under the hood. Your mileage may vary. :)

Highly, highly disappointed! No effort to help at all (bought a car battery online that was sent…read moreto another store). Employee 1 was flippant and snippy. The manager eventually came out but wasn't helpful and didn't care. Have bought several items at this location before, but will not come back here again.

The best service ever great employees and the owner is always funny they sell at good prices and…read morejust all around great

From the owner: Advance Battery Company was incorporated in 1985 and has been serving Texas residents and business…read morefor 25 years. It is a family owned and operated business that prides itself on customer service and satisfaction. We are currently one of the largest distributors of premium DEKA batteries in the great State of Texas. We specialize in late model and some vintage automobile batteries and offer one of the most comprehensive end to end lines of batteries anywhere. Unlike most people who sell batteries we teach and understand battery technology. Our staff and technicians have a comprehensive knowledge of batteries which translates to world class sales and service to our fleets and end users. In addition to our onsite staff we have complete access to technicians at East Penn manufacturing (DEKA).

Five Stars Service, very friendly, Stress Free Auto Care, is the perfect name for the auto service…read moreshop. Femi is very friendly and helpful welcome everyone as they walk in the door. Help you understand everything step by step. His team is courteous and respectful. I just love the atmosphere, I was stressing over my van getting an inspection, because of the different repairs needed. But the price was very costly. But with Street Free Auto Care they took good care of me.. But it was less than what I thought it would cerviceost me. TY

This request started off very well but ended up with snarky language from this company regarding…read morethe final location of my vehicle when they returned to my home. First and foremost, the cost of additional services they recommended after doing the original work, were much more costly compared to just a cursory look online by about 15-20%. Of course, they have every right to charge whatever they choose. I can live with this and in fact am using another mechanic who is going to do the work for almost half. But the real crux the issue was when they dropped off my vehicle, and after they departed, I texted and asked they move the the vehicle to the front of my home, instead they parked in front of my neighbor's home. This wouldn't be a big deal except I can drive it due to a dead battery. They responded with "We are already on the way to do other work we have. That is as close as we could get to where we could reach our tools without blocking traffic." This is an excuse because when they came to pick it up in the original position, there was concern about traffic other issue regarding the location. The had no problem working on in its original location so it made no sense that would be an issue upon returning it. More egregiously than all of this is when they appeared to get irritated with me and made this comment: "There was not a truck parked in front of they way yesterday. Have a nice day!" The exclamation point is snarky and rude and moreover the truck they implied an issue today was also there yesterday and besides truck is in front of a neighbor's house. Moreover, they drove my vehicle to my home today and regardless of anything else could have easily just parked in front of my home. I'm sure this company does good work and this is just my experience, but I rarely give critical feedback unless someone gets testy with me and that is the single reason I'm writing this review.

Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

10 Stars for manager Dennis and Corporate manager Mike. After another O'Reilly location told me…read morethey "couldn't" (wouldn't) change out my battery, I went back to this location where I had got my battery 3.5 yrs ago. The only reason I had went to the other location was because it was closer since I had moved and I was driving around with a bad battery. After they denied me, I went here to the Matlock location and they took care of me without complaint. Yes, it took a little more effort, but they did it with a smile, and kindness. I'll never go to another location again! THANKS Mike and Dennis. Oh, and Mike is "Corporate", But he willingly got the removal started until Dennis could get out after getting other customers that had come in taken care of. Great customer service here.

I went in to ask for a check engine light check, employee handed me the device and told me to do it…read moremyself. When I said I don't know how to use the machine, he tried teaching me instead of coming out to do it. Very unhelpful, worst customer service!

Service Folks Willie to help, very good selection car and trucks, Greta value for what paying…read more No complaints

Run people!!! Very hard to find and don't stock much of anything Run run run run run runread more