They have all different types of batteries if you can get service. Went in there today to get a…read morequote on a UPS battery. Stood and waiting for almost 20 minutes for someone to come out from the garage area to help. Only person that I saw during that time was a little kid (think the owners kid) that was messing around behind the counter. When someone finally did come, no apology for having us wait so long.

O'Reilly's in Ogallala is by far the best store in Nebraska, I am in there more than I'm at home it…read moreseems like. I do a lot of business with them, and I'm always greeted with a helping smile. The staff do their best to help and they care about what they do and their customers. I recommend O'Reilly in Ogallala 100 percent. Thanks guys for always getting me fixed up. Scott, A. T. Towing.

Had a great experience at o'reilly auto parts on East 1st street in Ogallala NE. We were traveling…read moreacross country and the fuel pump went out. We want to thank Al, Marcie and Miranda for excellent service and going above and beyond for a traveler in distress. They were wonderful to deal with and made the problem bearable. Thank you, D. Spring

Me and my buddies were in the road with a trailer and our engine light kept turning on while on the…read morehighway. Stopped here to check what the problem was and service was great. They let us check the problem out and use their tools for the replacement parts. Definitely a place to stop by if on a road trip or just a normal stroll! Thank you guys!

The manager that goes by the name of Barb is extremely rude and not welcoming. One of the gentleman…read morethat works here was outside mid helping me reach a diagnosis of what is wrong with my car and she came out to the parking lot and told him to no longer help me due to how many questions I was asking and the amount of time that had passed (20-30min). I am extremely dissatisfied and disappointed because I thought the point of a chain like O'Reilly is to help me solve a problem (happily) I am having with my car. Barb did not go out of her way to make sure I was satisfied and taken care of. She simply did not care. I got mean/dirty looks from Barb anytime I went in to purchase necessary supplies I needed to repair my car. I felt like an inconvenience. It's about the principle and the standards I expect such a huge chain to stand by when interacting with their customers. I hope this issue will improve. Thank you.

I showed up a few minutes before closing. No one acted like they were in a rush or anything to get…read moreme out so they could go home. The guys Took their time and made sure i got what I needed to get me back on the road again! Great staff, great service and took the time to try to help the customer!

Rick in the small engine shop has an extreme chip on his shoulder. He really shouldn't be working…read morewith the public with his attitude. If I can find the parts anywhere else I will not go to Napa because of this attitude and the generally higher prices.

Justin did a great job of saving me money and fixing it right the first time. He taught and showed…read moreme preventative maintenance due soon and some that could be put off until later to help with my budget. Everything runs great!

Truly the best experience ever and my sincerest gratitude to big Jon. I had experience a crack on…read moremy windshield and did not know what to do about it and not only did Jon help me figure out what I needed to do but help me fix the issue. I can't say thank you enough for giving me the peace of mind.

My wife and I were passing through Ottawa on a 4,000 mile cross country road trip to see our…read morepregnant daughter. Sunday evening, after Highway-side mishap amidst a stormy, we needed a key part to keep our cross country road trip moving forward and alive. On a hit and humid Sunday evening, Manny at Advanced Auto answered the call, did some leg work, and found the parts at a nearby store that could be delivered. The local Chevy dealer couldn't source the critical parts we needed anywhere from three surrounding states. Early Monday morning, Ben helpfully and humorously placed our order. By mid-afternoon, with some proactive assistance and a tremendous sense of levity (a key and often missing ingredient to help) from John, the order was tracked, arrived and handed over for pick-up. John went beyond the extra mile to ensure we got what we needed and where we needed, which allowed us to continue on our journey. We highly recommend this location and, because of teams like this, Advance Auto Parts as a go-to resource for critical auto parts needs. Keep up the GREAT work!!!

We had vehicle issues traveling on I-80 near North Platte. We dont usually go to dealerships on the…read morenotion they overcharge for service, especially for travelers. Bill Summers was exceptional! They diagnosed and resolved the issue quickly and very reasonably and got us back on the road. The dealership is comfortable, clean, and very efficient. It was like taking my truck to a neighbor's house. Other Ford dealership could learn a lot from this group.

I wanted to take a moment to express my gratitude for the exceptional service I received from the…read morebusiness of Bill Summers of North Platte, NE. I had a wonderful experience to ensure my satisfaction. They were professional of their work. The certain staff members that I dealt with and were very knowledgeable, plus it was a super of these staff members who went above and beyond their precious time of their duties of their work, to service myself and my vehicle. When you enter the garages prior to any work, you might be greeted with Shana, the service manager and or Brycen, the service advisor. It's always nice to see a friendly smile. They both have excellent customer service and are wonderful in every which way. I could tell that they were so very understanding of my concerns. They got me in with two separate appointments plus additional appointment to install the part on November 29th, approving the service inspection of my vehicle, without charging me extra. I mean seriously, they could have charged me for these appointments, with having these unknown questions to them towards my vehicle, especially since I requested to be in the service garage examining my vehicle, while it was on the lift. They are friendly, listened carefully, had patience towards me. I felt comfortable, and never felt I was being rushed with my concerns of my questions of my vehicle. It shows me there is a lot of wonderful and kind staff members of Bill Summers, and that they do take pride of their job positions plus for the customers and their vehicles. Yes, they do worry for the safety of our vehicles out on the road and the safety of others. I felt like I was in good hands within them. They answered my questions truthfully. The guys that I dealt with was Steve on November 14th and Sam on December 2nd, in the service technicians dept. showing me up close of my vehicle in the garage. They took time out of there busy schedule to explain everything of a certain part of my vehicle, the concerns that I had. The service technicians were prompt, professional, and the final results exceeded my expectations with the honesty and truthful of their words to me. They also went above and beyond their work in helping me out. I am sure I was the talk of their business service dept in a humor way, stating my name of the number of times I called, but I just felt within my heart, something wasn't right and needed to find out my answers to the questions I had. They were great in calming my nerves of what took place previously, and I was so impressed with the level of service that they treated me with respect and dignity. I feel they should all be recognized in their work positions. Don't ever judge a business that actually does a good job until you actually find out, that they do care, and are very much concern They were prompt and professional, to ensure that I was satisfied with all the service that I received, and I am very grateful to all of them. I would definitely use Bill Summers of North Platte in the future and truly recommend it to others.