5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

I can't recommend Bob's Automotive enough. They do their best to get my car in when convenient for…read moreme. They have also checked out my car and let me know that taking it to the dealership my be covered by warranty or to the body shop would be cheaper. I appreciate their respect for my out of pocket expense. Greg and the staff are always nice people. Shop small & local for great service.

I've used Bob's for years. Greg and team are very consistent in being reliable, providing for car…read morediagnosis and friendly/professional service. If anyone ask for a recommended car service provider, I always refer them to Bob's.

Awesome people, I got a part I needed for $15 less than other salvage yards were quoting for the…read moresame part. They pull the part for you as well. The staff was very friendly and helpful. I was only there for about 10 minutes, even with them having to pull my part!

Incredibly slow service and very rude! Back in January, I…read morebought an engine from them through my usual mechanic. The engine broke down 3 weeks ago. It spent the 1st week at the other mechanic waiting for All Parts to get back to them with warranty information. It has spent the last 2 weeks at All Parts waiting to be repaired. Any time they have said that they would call me back, they have not; I have to call them only to be told that the person I need to talk to is not there for some reason. When I finally did get a hold of someone who knew about my car, they have accused me of not maintaining my car (though the oil was changed less than the recommended 6000 miles ago) and have threatened not to honor the warranty repeatedly for this reason. They talked down to me and treated me like a spoiled child when I called to find out why my car wasn't finished yet. I was told by the other mechanic (prior to warranty issues) that the repair should take 4-5 hours, and my car isn't supposed to be done for another week!!

O'Reilly's are awesome helpful considerate knowledgeable and all things Auto Parts same as Bicycle…read morerecycle of Springfield we know all things about bicycles!

Brad, Dylan, and Kylee were awesome and incredibly helpful. I went in to have a check engine light…read moreevaluated. Brad was able to diagnose the problem and after reviewing the code we proceeded to install a new battery. Installation went smoothly, and we were able to get the computer reset without issue. Great Team and Great Experience. Thank you to Brad, Dylan and Kylee.

I am so in love with my new Lexus! The entire process was…read morepure luxury. Mr. Kery Spinabella made everything so seamless--he thoughtfully kept us updated for months until he found the exact car I had my heart set on. Mark Dalangin was an absolute gem, patiently walking me through every feature and specification so I felt completely confident. They were both so patient and nothing ever felt rushed. I'm so glad we went--ask for Kery and Mark for the absolute best experience!

I think these guys have truly been professional on the things they do! Very efficient and we highly…read morerecommend Kery Spinabella and Mark Dalangin at Reliable Lexus! Thanks!

JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!

Joe and crew are an excellent service - oriented auto shop. They are great from the point of…read moresetting appointments to consumer education related to recommendations for maintenance and optimum long term vehicle safety and function. Very highly recommended !

Joe told me my vehicle 100% needed a new motor due to a symptom he found in my engine and that the…read morevehicle was worth maybe $1000 if I wanted to sell it without repairing it. I expected and planned to be out of pocket at least $5,000 and was really upset about it. I spent the money for all the parts Joe said I needed and it burnt a pretty big hole in my wallet. I then took it to Chevrolet in Springfield the very next day and they did an inspection of the motor and found the same symptoms as well. They then took my motor apart and told me to look at it with them. The head gaskets, timing chain, head bolts, and valve cover gaskets that Joe told me I needed to replace were 100% fine and needed no reason to repair. All it needed was a new thermostat housing and coolant leak to attend to. I don't believe EMS physically looked at anything in my motor and just gave me a quote for a new motor after finding one symptom that could realistically mean a lot of things that could be wrong. I ended up only paying under $500 for the repairs and the car had zero problems after the repairs and I ended up selling it for much more profit then what I bought it for. I wouldn't have a problem with any of this if Joe just took the time to physically look into the problem instead of just telling me that I needed a new motor after finding one thing wrong and then just stopped looking in to it. I just feel like they tried to cheat me in giving them $3,000 to order a new motor and pay the $2,000 in labor when all I needed was just a thermostat. I won't be taking any of my vehicles to Joe anymore. He's a very friendly man but only did half the job.

Usually when shopping around for a car (or anything for that matter) you are seen as a score and a…read morestatus. Doesn't concern people much on how great of a person you might be, or how willing and able you are to make things work to make up for the lack in status and score...the legal hustle. So you can imagine the dread that hung over me when this should be an exciting experience. Cue T.J... When I arrived at the lot and scoped out the car that first caught my fancy, I checked it out and he came right over. It was seriously like 2 friends who haven't seen each other in a while upon meeting. T.J is so down to earth and radiates kindness with his eyes. I knew I had found a kindred spirit. Yes, they do exist...a car salesman who gives a damn. That's all I was looking for, that was all that I needed was a chance. This girl needed wheels and on paper, it wasn't looking good. T.J found me the car I didn't even know I wanted, that was in my price range, and outstanding on gas mileage! What I thought was going to be a stressful event turned out to be a memory I will cherish. T.J will always hold capacity in my heart, that is how much this experience and finally being mobile again means to me. Everyone at Never Say No Auto was friendly and oh so helpful and ready to help. I will be passing on the good news about this place. Thank you guys!!

Great customer service. Getting a car through them was fast and efficient. Financed a 2017 RAM with…read more62,000 miles. Runs and drives great.