was referred to Batteries Plus by my insurance company to fix the camera on my Samsung Galaxy S25…read moreUltra, and this turned into a 3-month nightmare. I first went in on January 12th and was told the repair would take about 2 hours. Not only wasn't it done on time, but the technician damaged the back of my phone. I was also told the camera had been replaced--which was not true, because the same issue came back shortly after. From there, it was constant delays and mistakes: * Wrong camera part ordered (twice) * Multiple appointments where nothing was fixed * Weeks of waiting with no resolution Now, after all of this, they're telling me my warranty expired, so I have to pay out of pocket--even though I brought the phone in back in January and they had three months to fix it. At one point they said they'd fix it as a courtesy, but when I came in on April 26th, they refused unless I paid. This wasn't my fault--I followed their process every step of the way. The lack of accountability, poor communication, and repeated errors made this one of the worst service experiences I've had. If I could give zero stars, I would.

Great price for a motorcycle battery. Bought online and was ready to pick up when I got there…read moreexcept to add the electrolyte. Maybe, check the levels a little bit closer when adding the electrolyte?

I would highly recommend Batteries and Auto Service. I was extremely happy with the service I…read morereceived from Keith. He not only took the time to explain things to me but he went above and beyond installing a battery in my Jeep. The battery was located under the front seat and very difficult to get to and he was very knowledgeable about newer cars and all my battery needs. He didn't overcharge me like most battery stores I've been to in the past. I even appreciated that he let my elderly mother sit inside his office due to poor weather. We definitely need more honest mechanics like Keith around.

From the owner: Batteries, Auto Service, Brakesread more

I have highest recommendations for this Pasco business. The service that I received was way beyond…read moregood. I feel like they thought I was a celebrity or a VIP! I needed to get a full charge on my corvette. It needed to stay overnight. This business went so far as to take me home that night And pick me up in the morning! I'm an old woman and they were so accommodating and so charming, they really made my day/week/month. Please look them up if you have a need for there service. Tell them the "little old lady from Pasadena sent you!

My wife took our vehicle in to have them look at the AC which wasn't blowing cold air. They said…read morethe compressor was bad and quoted $2500 to rebuild it. I got over the phone estimates for about $1500 at other places based on their diagnosis. We took it to another mechanic shop and they put freon in, it was very low before. AC has been working great for a couple weeks now. They also checked the brakes and said the front pads were at 2mm and needed replaced. We had the brakes looked at by a tire shop a short while before taking it to these guys and again after their inspection, both times the pads were measured at 4mm and still had life. How does a shop miss on 2 different inspections! Read the other reviews and decide for yourself but I will never be taking anything to these guys again. I must note I did call and talk to the manager who refused a refund unless I take it back for another inspection. Sorry, not wasting more of my time on these guys. I feel like I would need to look over their shoulder and view everything for myself at this point and I really don't have the patience.

I recently visited Casiday Battery and I couldn't be more impressed with the service. From the…read moremoment I walked in, the staff greeted me warmly and were incredibly knowledgeable about their products. Brian helped me find the perfect battery for my needs quickly and efficiently. The shop itself is well-organized and clean, making it easy to navigate and find what I needed. What truly stood out was their commitment to customer satisfaction; they took the time to answer all my questions and even provided tips on extending the life of my new battery. I left feeling confident and well taken care of. If you're looking for a reliable and friendly place for all your battery needs, I highly recommend Casiday Battery. Rick is also an awesome guy!! Great prices.

My car wouldn't start one morning, so I jumped it and got the battery checked out by a local lube…read moreshop. I was told it was fine, so when it died again later that day, I knew I was in trouble. I swung into Casiday preparing for a big bill to get something more serious fixed, but nope! My battery was, in fact, bad and he replaced it right there on the spot. Half an hour later, I drove away with a new battery and haven't had any problems since! I had a great customer service experience and got my car running! Perfect.

Had to bring my iPhone in to have the screen replaced and had some hiccups with my Apple account…read more Carson is an absolute exceptional customer representative. He went above and beyond to help me. Very knowledgeable and attention to detail. Recommend 100%

I had to bring in my iPhone for a screen replacement. The staff was very kind about the situation…read moreand told me they would have the screen replaced within 2 hours. What they did not tell me up front is that the screen that they would replace my i-Phone 16 Pro Max OEM screen with was a knock off LCD that gets extremely hot, burns through your battery, had numerous dead spots that forced you to press the screen to get it to work endlessly, and broke within the first week of having it despite using a quality case and a screen protector I bought through them which did not break, however, the screen underneath did. I paid nearly 300 dollars after taxes to have my phone screen replaced by them, and they gave me a screen that is so dark you can barely see anything on it, even at max brightness when you're outside. I am just highly disappointed in the quality of the product, and I do not recommend getting a phone screen fixed here.

As a parts store they're adequate. As a prospective employer, sadly they are slightly bias only…read morehiring bilingual people. No African-Americans, no Asians, no english speaking whites. Applied... they were offering positions below minimum wage. Management on the corporate level is a little out of touch with labor laws. EEOC lawsuit waiting to happen. minimum wage in the State of Washington is $16.66. Applied for all 7 job posting... Crickets is all I heard. Would have been nice to receive a response of being over qualified.

Worst customer service, very very rude staff. One staff member blew up on me when I only asked if I…read morecould return something if possible.

This is the go to auto parts place for everything you need…read more I drive a Mercedes and 91 Ford Ranger. They never fail to take care of me. Don't need a receipt cuz they have on file. Great service and excellent value

The kid behind the counter was very much dismissive, focused on the conversation with the next co…read moreworker. talking about how they deceive people to not receive their rewards. The kid was reluctant into not using my phone number to get more rewards. He said that it's not worth it and probably not necessary. Both workers seen $50 rewards available in my account, was not offered them or told any other things that an employee would do to help the customer succeed. While talking between them, I repeated myself I was standing asking for the items and request requesting to know where an item was at the store.

Diego was so helpful yesterday! I came in nervous because my check engine light came on yesterday…read more Diego read the code and helped me get the parts I needed and I was prickly out of there. Swapped the part and now my car is no longer yelling at me. Thank you Diego!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!