O'Reilly's can claim what they want 2 transmissions and two failures in a year went to a jasper…read moretrans and had no problems. If the trans don't shift how can there not be a failure

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Not really big on customer service here, bought some rotors and ended up the wrong ones not very…read moreknowledgeable about car parts which is the only thing you need to know about here, Autozone's are a hit or miss and this one is a big miss

Ok. Strap your boots on this one gets bumpy. First off, the Manager Nick T. should NOT be dealing…read morewith customers. Second, he should not be a boss. My experience with this store just came to an abrupt end. The manager, Nick, was helping a young woman coworker when I walked in, and had to carry a couple of heavy objects out to the customer she was helping (he was obviously irritated with this from the beginning) but when she seemed to have lost the information on the computer and needed to scan it, he started belittling her right in from of me, and the man buying the items. He walked away from her while she was asking and trying to show him something and then continued to tell her what she did to wrong from halfway across the store. Ok. That's number 1. I ordered brakes online, went in and ended up having to go back twice before the manager, Nick T. did his job and found the right brakes. First off, the website does not link the correct part to the correct car, at least not in this instance. Back to back days I was laughed at directly being told "well this is what you've ordered" and "it's not even close." Well your website takes the information on the car, then it links to items that fit that car. So no, it's your website that picked out the item, not me. So my 4th trip in to the store in 4 days will be my last, as I was practically laughed at for ordering the wrong parts, listened to the manager belittle his coworker (a young woman) and the other Nick being rude over miscommunication. Absolute horrible service. Never again, we have 3 other auto part stores!

I urgently needed a battery for my car. The counter guy was nice and assisted me right away, I…read moredidnt get his name. One of the gentleman working in the store immediately removed my dead battery for me no questions asked! Fast friendly service, I am so grateful. It would have taken me so much longer. His name was Todd, he was terrific. Thanks Todd!

I went there with some issues that I need to take care of and a young man named Grant assist me and…read morehe was great. He was very patient and explain things to me and we got the job taken care of. I definitely would go back and I would definitely recommend AutoZone.

I have had nothing but amazing! Experiences every. time. I've went in here. The staff is…read moreexperienced, knowledgeable, and helpful! as soon as I walk through the door I'm being helped, so I'm in and out as fast as I can swipe my card lol.

Okay: here's the skinny. Hubby is a gear head. He is repainting an old Cadillac. He buys 'stuff'…read morehere often, and everyone here is very helpful. Today, for the very first time, he had a serious issue with a product he had been sold. We went in to see what could be done. The owner checked hubby's purchase, and confirmed that an incorrect hardener had been sold to him. Mistakes happen. We are all human. But integrity is not all that common any more. We experienced a level of professionalism and integrity at A&B today that renewed our faith in our fellow humans. Hubby was refunded his ENTIRE purchase price, and the correct hardener was supplied free of charge!! The staff and owner bent over backwards to ensure we had all the info and product needed to successfully complete the task. We recommend this business without reservations! We wanted to share this experience. Thanks, A&B!

nice employees, very helpful, and they know there stuff! store is very clean. its a big store so…read morethere is a lot of car stuff there

On my drive back to NJ from Colorado, I stopped at AutoZone in Princeton, IL. My tire pressure…read morelight went on and I needed to check the pressure. I found a tire pressure gauge at AutoZone thanks to the very helpful staff. A knowledgeable employee showed me how to use it and I was able to get air for my tires nearby to solve the issue. It is comforting to find an auto service retail location that went the extra step beyond the sale.

This Peru Walmart Automotive Service Center employees park customer vehicles that have been…read moreserviced in the handicap parking spaces. It may seem unbelievable that anyone would park in a Handicapped parking space for any reason when they are not eligible/authorized but it happens at Peru Walmart Auto service area. My visit today was not the first time Walmart Auto Service employees have parked a not handicapped eligible vehicle in a marked handicap spot. I have no idea how thoughtless/mindless an employee or anyone would be to park like this. I did call and speak with a store manager and she said it would be dealt with after reviewing security cameras. I believe she was sincere but, I also believe that after the attention fades the employees that did this will go back to their lazy ADA thumb their noses ways. Please pay attention to the Peru Illinois Walmart Auto service Handicap parking spaces and bring violations to the store managers attention because obviously ADA means spit to the Auto Service Manager and employees that do this! I should post a picture of the vehicle that was parked there but it would bring further embarrassment to the young lady that had her car parked there.

They need to fire the manager, Was there a half hour before closing time and was informed I could…read morenot get a oil change. 2 people outside and one plus's the manager working the counter.? there is always a problem in automotive, Poor service Or No service, take your pick. there should be a zero star rating.