Needed a part for my car and went to multiple places here in Pullman with no luck or ridiculous…read moreprices for a simple piece of plastic. Northwest Auto Parts and Paint Supply was super helpful in figuring out the part I needed. Very reasonable prices as well.

Parking is very limited so I came here right when they opened. I needed to get a new battery for my…read more'93 Honda and the staff at O'Reiley's recommended this place. The store is small but the staff were helpful and knowledgeable. They're one of the few stores, if not only store, that carries the brand of battery recommended for my car. They informed me of a discount (for if the battery needs to be replaced within a certain amount of years) so they are customer-oriented and not trying to nickel and dime you. Service was quick and friendly. I would definitely recommend this place!

Expert advice from friendly, knowledgeable people. They have always had my part, or knew where to…read moreget it by the next day. This was true with brake shoes for my '78 Suzuki GS1000 to headlights for my '06 Subaru Outback.

I experienced excellent customer service and expertise at NAPA in Pullman. They got me outfitted…read morewith new headlights and wiper blades before a long trip and even figured out that one of my current bulbs was wrong. Very impressed.

Avoid. Quoted $700 to replace a water pump. Seemed on the high side. Once I dropped the pickup…read moreoff, the price increased the price to $1200 to replace two hoses and a belt. When I said let's stick with the original quote they refused to do the work.

I had my car serviced here for the second time this month. Turbo hose was disconnected, and I ran…read moremy oil too low. While it is comparatively expensive, South Grand Auto has correctly identified and fixed the issues with my car both times. Michelle does a great job keeping customers informed throughout the process. Thank you for the shuttle and quality service.

My daughters car starting running really rough on our way to drop her off for her freshman year at…read moreWSU, I found your neighborhood mechanic and gave him a call, Ken is a great guy to work with, easy to talk to , very knowledgeable, reliable and reasonably priced and fast! He picked up my daughters car and repaired it in a couple of hours and dropped the car off at her dorm while she is doing Rush week , a big stress off of all of our shoulders!!! I'll definitely keep his number for the future !!

From the owner: Mobile mechanic services. Busy person, but car needs repairs? Call an let us here tell you what we…read morecan do for you! * I try to be available 24/7 for emergency calls * Let us help you get back on the road worry free!

Jeff's mechanic destroyed TWO of my brand-new snow tires. Jeff called me and told me "two of the…read moretires you gave me are not any good". I found out from another, REPUTABLE tire company that my tires were destroyed by putting them OFF-CENTER on a tire-balancing machine. It cost me $500 to learn that Jeff will lie to your face to avoid accepting responsibility for his work. Don't go to Pullman Automotive.

Jeff really took care of my daughter's car. He was fair and honest. We will definitely be using him…read morefor all my daughter's car needs!!

Amazing experience from first outreach to driving away in a slightly used Jeep Wrangler. Worked…read moreclosely with Jennifer who relayed messages to Michael, owner, for fast and cordial communication. Highly recommend reaching out to Wysup for your next car purchase, I assure you that you will not be disappointed with their costumer service! Thank you again Wysup!

I try to give all businesses the benefit of the doubt, however after buying a vehicle and buying…read morethe bumper to bumper lifetime warranty, we were patronized and misinformed every time we brought our vehicle into the service shop. The lady that texts information, texted like she knew what was going on with the vehicle when she didn't. We brought the vehicle in several times explaining the situation to the service department and have to pay $200 every time we bring it in, mind you costs for repairs would be substantially higher into the 1000s. One of our first repairs was the rack and pinion impacting the steering column, they charged us and when we got it back the vehicle was shaking and making clunking noises, so we brought it back, and they said a U-bolt was forgot to be put on and fastening it was not done. This was very dangerous for us to trust to bring it back for anything else as we drive quite a bit in this vehicle as it is our family vehicle. The latest starts in the spring time (April) when our dual heating and cooling was not working correctly, regardless of what we told the service department, they went and replaced several other sensors, heater core, it was a mess and the problem still persisted after several times bringing it in and paying the deductible. One time they said it was finished, had us pay and sent us off with parts and tools still in the back seat as if they weren't put in, the middle console was extremely loose flopping everywhere. So, we finally contacted the owner and GM of Wysup and they promised better service from there on out, except the problem in the spring time was never fixed fully correctly. Fast forward to today, we just received our vehicle back for and temperature control on the passenger side and rear controls. It still does not work and in this winter, the back only blows cold air and the temperature only allows syncing so both sides have to have the same temperature. They said they recalibrated everything and took several drive tests to warm the vehicle and test it and that it was functioning correctly. Now, this is a luxury vehicle and we paid for it and the warranty to have it function properly. My wife and I did a simple research of the problem and was able to give them specifics of what we found that needed to be fixed. They did not listen to anything we said and come to find out after replacing several other things, the actuator door or mechanism for how the actuator door is processed to correctly distribute the set temperatures for each seat was not fixed. Their communication used too many words, explaining themselves over and over, when we saw them as excuses and condescending as if we didn't know how our own vehicle should run. It was unfortunate and we will never do service with them again or buy a vehicle there.

Came for an oil change thinking I needed one because my oil was low and I had only driven 1700…read moremiles since my last oil change with take 5. And instead of taking my money, Sean, Jacqueline, and Daymien informed me that take 5 does do oil top offs and I was not aware of that! They also provided excellent customer service, made me feel very welcomed and took great care of me and my vehicle! I would 1000% recommend their and take 5 services to anyone needing an oil change! They are great people and you get great value for your money!

I cannot recommend Take 5 enough! When my partner and I first pulled up, an employee named Jose…read morebrought us waters and let us know it would be a bit of a wait. It turned out to be no more than 5 minutes before they got us in, and they immediately got to work. Jose and Sorren talked us through the entire process, and made it all simple to understand. The whole thing took less than 30 minutes, and they did way more than just our oil change! They added transmission fluid, coolant, filled our tires, and cleaned our window! I will absolutely be coming here for the rest of my time in Pullman, and will recommend it to anyone who needs an oil change.

Had to bring my iPhone in to have the screen replaced and had some hiccups with my Apple account…read more Carson is an absolute exceptional customer representative. He went above and beyond to help me. Very knowledgeable and attention to detail. Recommend 100%

First, it's nice that the shop, unlike Verizon or numerous other electronic venues, doesn't deafen…read morethe visitors with loud heavy-beat music fit for late nights and drunken orgies. The shop is well-organized, and Carson was able to easily direct me to the items I needed--three of them. And I left one, a larger item, at the cash register and didn't discover it until home, some 30 miles away. I called and Carson said he picked it up right away, put my name on it and it would be waiting when I returned to pick it up--which was two weeks later, and another employee knew exactly what I was talking about and produced it without the slightest hassle. That is what I call thoughtful service. Employees are polite, they listen, they have answers. And you don't need to wait endless hours listening to noisy rock wannabes. Thank you, Batteries Plus!