I needed a pair of new batteries for my camper. They had exactly what I needed. They unloaded the…read moreold ones from the back of my pickup and loaded the new ones back up for me. I mentioned that I liked the battery strap that they were using for loading the batteries and they gave me one for free. Service was great and they are friendly.

I am a strong believer in "you get what you pay for". However the store itself is fine and you can…read moretake a lightbulb or battery in and the staff will be able to find exactly what you want. However I'm going to review their phone fixing services. I went in on a Saturday, I made an appointment for 12:30 but I ended up in town earlier, almost an hour earlier, so I showed up. They were happy to assist me earlier. All I needed was my phone screen repaired. Nothing extreme, probably the most basic repair they do. They were among the cheaper I found which is why I choose this place and not somewhere else. So I was waiting around for my phone to be fixed, I dont know my way around town so I just waited in the store. It took about an hour, which is what they told me it would be. When it was done, I paid, asked about the warranty, and left, I was happy, my phone looked nice. Everything was perfect! Then, when I got to my car, I noticed the problems. I first noticed that the home button was very wiggly and I could move it around. The other thing is that the fingerprint reader on the home button didn't work. Ok so I took it back into the store and was like what's up with this.. and here's when it gets to be unpleasant. First they took off the plastic covering and was like you have to take this off (there was no covering on the home button, so it should have not been a problem). Then I showed them it still didn't work, and then the guy try's to show me how to add a finger print to my unlock setting, (which I already tried ). So I played along and showed him it still didn't work. Then they start telling me that the button isn't wiggly, so I showed them. Then the guy goes, well you broke your phone, this is what happens when you brake you're phone. So I remind him that these issues were not present when I brought the phone into be fixed. Then, he proceeded to tell me "well you shouldn't expect a new phone after you brake it". That annoyed me, so I replied "I wasn't expecting a new phone by any means, I was expecting to get my screen fixed, not have something else brake due to fixing that". Then he goes "didn't anybody tell you this could happen". So I told him "they asked me if my phone was backed up to the cloud, they didn't tell me that another a different external part was in risk of becoming broken". Then the guy goes well that's just how it is. There was other rude things said by the guy as well, and he never took it back to the repair guy to even be looked at, he turned on that button thing that you can put on your screen if the home button doesn't work and told me to use that. Which is not even remotely close to the problem that I was having. So in conclusion, don't go here unless you want them to fix one thing just to break another and make you feel like it's your fault. I wish I would have just paid the $50 extra to get it fixed somewhere else and have higher quality results.

"I had a really disappointing experience at O'Reilly's. I ordered parts for my car, but they sent…read morethe wrong ones despite me providing all the correct info. I got the correct parts from auto zone. When I returned, they accepted some parts but required an ID process and didn't give me a receipt. When I came back with the receipt for the remaining parts, they refused to help. And the manager just became impatient with me. After calling them about my refund, which i never received somehow I was left on hold for 15 minutes, and the manager just said he was on a break and couldn't assist. In the end, I never got my refund, and I'm out $100. I then went to another O'Reilly's store to try and return the remaining parts that they never accepted, and they had no issue at all--they accepted my receipt and refunded me right away. I will not be returning to the this O'Reilly's again.

I've been to some good O'Reilly Auto Parts stores over the years, but unfortunately this location…read moreis not one of them. The team here provided a very poor customer experience. They were uninterested in helping me and acted as if I was bothering them by asking questions. I would not recommend this location.

Excellent service! I came in there at 15 min to close needing a battery, like I couldn't shut the…read morecar off needing a battery lol, Graham was nice enough to install it for me even though they were about to close. That's what you call excellence in customer service!

Helpful staff willing to answer your questions either over the phone, or in person. Store is easy…read moreto navigate through with lots of options to choose from.

The store closes at 9pm and I pulled in the parking lot at 8:54 to buy a fuse. They looked at me,…read morelocked the door and walked away. I knocked on the window and they turned the lights off. It would have taken me maybe 2 minutes to grab my fuzes and leave. Very rude. I do not recommend this store to anyone.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Did not solve the problem with my brakes and unnecessarily replaced a part costing me both time…read moreand money

From the owner: Creating Customers for Life It all began in 1952, in a little western town called Prineville,…read moreOregon, where an enterprising young man named Les Schwab started out with one small tire store. From the get-go, he recognized that anybody can sell tires: it was earning customer trust that takes more. Hometown Values Les' vision for his company was built on principles that still guide what we do. -Give honest advice on what's really needed. -Do the job right the first time. -Stand behind all you do. -Share in the success with employees. -Hundreds of Locations. This service ethic is what's behind the growth Les Schwab Tire Centers has enjoyed over the course of more than 60 years. With over 500 locations, we're one of the largest independent tire dealers in the country. And we're like no other. We never lose sight of our core values. As Les used to say, "Our business is earning your trust."