Brad the manager did not honor a battery under warranty…read more Purchased the battery a year ago. When I came with a faulty battery asking to replace, Brad couldn't find the purchase in their system, due to a clerical error at time of purchase. Went ahead and purchased a battery with the promise it will be taken care of with the home store. Called the home store to resolve. They instructed the store to keep the core for pickup so I can get it refunded. When I came back to pick up the core, Brad said he has no idea where it is and he assumed it had been picked up. He then continued to deflect any responsibility. Bad business! Taking no responsibility for his mistakes!

Helpful and swift staff, that did a great job attempting to decipher my poorly worded questions…read moreregarding cars and whatnot. I'll be going to them again, and would recommend you do too!

easily a top yard in this state. my only complaint is it usually takes a couple days (like the…read moreother reputable places) Michael is really good over there and his favorite food is cheez-its

He is a con artist paid $34000 for twin turbo 427 took 4 years and after numerous calls telling him…read moreI want my money back he tried to keep everything the engine he gave me was not the one I bought $20000 for engine $13000 for turbos all I got was a long block he is a punk nobody should do any business with this guy you have to be buzzed into his shop now I know why too many bad deals look him up before and you won't do business at all with this guy

I was driving all over town starting with the "COMPETITOR" of O'Reillys first, trying to find some…read moreparticular bolts. Last ditch effort, I hit this O'Reillys and BAM! They had my stuff!!! Thanks Patrick, you're a cool dude, that hits good jokes on the other guys and best of all, ya had what I needed!!! 5 stars for Patrick alone! And of course because they had my parts.

Needed new wiper blades and Myron was nice enough to put them on for me... Great customer…read moreservice!!!!!

I do not recommend this location. When I visited the Broadway AutoZone in Tempe on the evening of…read moreMonday, the 15th, I was made to feel unsafe due to information shared by employees. Both an employee and the store manager shared details about a recent incident in which someone pulled a gun on them in the parking lot and attempted to rob them. Hearing this information directly from staff while shopping was extremely uncomfortable and unprofessional, and it raised serious concerns about customer safety at this location. As a result of this incident, both the employee and the manager refused to assist me with a simple headlight installation. I have been a loyal customer for over six years, and AutoZone locations have consistently helped me with this service, as my vehicle is very easy to work on. I then drove to the AutoZone on McClintock the same night, where I was assisted immediately and treated professionally. I was in and out in under five minutes. The contrast between these two locations was significant. Sharing sensitive details of violent incidents with customers and refusing assistance as a result reflects poor training and management at the Broadway location. I hope this is reviewed by corporate.

Angel went above and beyond where other employees don't. Not only did he help find the exact part…read morenumber I needed, but he also ensured it was installed properly. He even took an extra minute to walk out with me to check that the gas lid closed securely, going beyond his required duties. This kind of service creates memorable experiences that keep customers coming back. It's the small, thoughtful actions like these that drive sales and build loyal clients who happily share their positive experiences. I'll definitely return because of the service that Angel delivered on.

Love these guys! Always honest, always friendly! I have been to this located many times over the…read moreyears and I am always happy when I leave.

Upon arrival he commented on the L bracket that hold the bumper on. It was bent but weld was still…read moreperfectly in shape. 12 weeks later he forgot he had to fix that so I wait 4 more weeks to fix a welders job because they just do paint or bottle sold by auto zone work. So I get back a car that doesn't drive straight because they do only auto body. Now have to take it to a professional that worked daily not a sub contractor that gets paid for excuses

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

Spoke with BILL who PERSONALLY LOST MY BUSINESS BY HIS ACTIONS. He was rude. Disrespectful didn't…read morecare told me I was wrong when I was actually right per manual and visual replacing a car battery that was in the trunk of my car. Spoke to a very nice guy who said they've had many complaints about Bill but they can't fire Bill for some reason. Stay away from Bill if you get an old guy wearing a camouflage hat that's bald and he's Scrooge McDuck stay away. Worst customer service I've had in years.

Customer service amazing, staff g very informative and supportive with service advice.read more

McClintock Southern thank you to Michael Smith for helping me out with everything that I needed…read more He knew every questions that I was asking and he offered a better solution he was also very polite and very respectful and I just say thank you

Absolutely the worst manager in Autozone history works here. Bought a brand new battery in February…read more2025. Here we are March 9,2025 with a dead battery. I brought the dead battery in to get it replaced under warranty and he refused to swap it out. The first manager was going to swap it (like it should have been) but then this guy (the only one without a name tag) came over and belittled the employee right in front of everyone there. He then went through this whole thing on how he has to charge it. The other guy knew right away that it was dead. The not nice one said to come back in a few hours and then maybe get it swapped out. I have not dealt with such a rude manager in quite a while and was really surprised by the lack of professionalism. We will never be back to this particular autozone as I believe they are one of the best auto stores out there.

I hope this review goes to the Priest Drive Tempe location- I could not seem to locate it on this…read moresite A big shout out for Customer Service!! Joseph Luis- give him a raise- excellent job with battery