This AutoZone has great service! They helped me find the right item my car need and Andres…read moreS.helped me install it. It was a complicated installation and he helped me anyways! Thanks AutoZone!

This is my first time at this Autozone. The store is larger than I imagined. It's clean and…read moreorganized. They have almost everything you need for a self fix your car. My car died last night. Therefore, I needed to get new battery for my car. The staff is very friendly and knowledgeable. I was informed by the staff that they will check my car before he can give me a quote. After the staff examined my car. He advised I can purchase the battery and get the installation for no charge. The reason I gave 5 stars because the staff performed well and beyond expectations. Regardless if it's raining hard and cold, the staff still changed my battery. After the battery was replaced, my car was still not up and running. The staff got help from Sandra and a senior Co-worker for an advice. Their team found my car needed to replace a battery cable connector and helped me replace it. I was appreciated them for their team work. I will definitely come back to ask for advice if needed. My words can not express enough how much I was appreciated it. You can come to see them when you need advice.

They were recommended to me by someone who had been going there for many years and I can honestly…read moresay that I will be continuing to use them going forward. I have used them multiple times now for some pretty big issues. Carter is always extremely nice and helpful, always willing to answer any questions you have. I have also worked with Chris two times and he was transparent and willing to work with me on payment. He explained everything thoroughly so I understood (I literally know nothing about cars). They get everything done so quickly and I have not had to go back with issues on something they repaired. 10/10 recommend to anyone needing repairs. I can't say enough positive things about them.

Relatively quick, if you have an appointment. Can definitely tell this a lot of mechanics first…read morejob. But for an oil change on your winter ride, who really cares. If you use a mailer coupon it's almost a good deal. The garage plays their weird techno loud enough that you can enjoy it from the waiting area whether you want to or not. It was fun to listen to a 35min long song that sounded like a combination between an alarm clock and spooky sound effects from a 1980s video game. Also the weird tire art is nice. After today I think I sexually identify as the frog. I'll include a photo for reference l.

The last 2 years have been the hardest of my entire life, and most days, I can't find a reason to…read moreget out of bed, let alone wake up. But it's because of empathetic people like Michael at this location that I'm still alive. Thank you, Michael. I won't forget your kindness.

Dealt with 2 different people for what ended up being 4 tires. Very helpful and polite service…read more Clean and comfy waiting room. Price was kinda rough but that's because the tire size not the place. They have better deals and service here than elsewhere. I originally went in for one tire and ended up going back for a second one two days later. The alignment was way off and they would not give me a tire rotation because the other two tires were too low on tread. I ended up getting two more tire tires and an alignment.

Great experience with salesman Steven Salidas and Chad in the finance department who reminded me to…read moreget a refund on my extended service plan on my trade in.

A little over a month ago, I left Elmhurst Toyota a one-star review after a frustrating experience…read more I never expected I'd be coming back to write this review, but I'm genuinely grateful that I am. What happened next completely changed my opinion of the dealership and showed me why Elmhurst Toyota has earned such an outstanding reputation. After calling the dealership twice for an out-the-door price on a 2026 Toyota RAV4 XLE Premium, I was told someone would call me back. Unfortunately, that never happened, and I was ready to take my business elsewhere. The very next day, I received a call from Joe, one of the sales managers. From our first conversation, it was clear that Joe genuinely wanted to make things right. He took the time to understand what had happened, looked into the situation himself, acknowledged that the dealership had made a mistake, and sincerely apologized. That level of accountability is rare, and it immediately changed my perspective. The RAV4 I wanted simply wasn't available anywhere. The exact model, color, and options I wanted couldn't be found. Rather than asking me to settle for something else, Joe got to work. He stayed persistent and ultimately made it possible for me to order the exact vehicle I wanted, something I honestly didn't think was possible. Over the next month, Joe called or texted me regularly with updates, so I never once had to wonder where things stood. He kept every promise he made and completely transformed what had started as a disappointing experience into one that exceeded every expectation. When Joe called to tell me my RAV4 had arrived, much sooner than I expected, I couldn't wait to pick it up. Melissa from Sales made delivery day unforgettable. Before I even arrived, she sent me videos of my new RAV4, making the excitement feel real long before I walked through the doors. When I got there, my car was waiting with a bow on it. This was my very first brand-new car, and you only get that experience once. Melissa made sure it was every bit as special as I had imagined. She was warm, genuine, and incredibly kind. Within minutes, I felt like I had known her for years. She never pressured me into purchasing anything beyond what fit my needs or budget, and she made the entire process feel easy and enjoyable. Then I met Andrés, Product Specialist "Genius". As a fifth-grade teacher, I appreciate great teaching, and Andrés was exceptional. He patiently walked me through every feature of my RAV4, answered every question without making me feel rushed, and even continued helping me after I brought my car home. His patience and kindness turned what could have been overwhelming into something I genuinely enjoyed. Finally, there was Jack in Finance. If you've ever dreaded the finance office at a dealership, Jack will change your expectations. He was friendly, honest, and refreshingly low pressure. He took the time to explain everything clearly and helped me choose what was right for me, not what would simply cost more. Looking back, what stands out most isn't that Elmhurst Toyota corrected a mistake. It's how they chose to correct it. Every person I worked with shared the same professionalism, kindness, and genuine desire to help. That tells me this isn't about one exceptional employee. It's about a dealership whose culture is built around taking care of its customers. Before shopping for my RAV4, I spent a lot of time researching Toyota dealerships, and Elmhurst Toyota consistently came highly recommended. After this experience, I can honestly say they have earned every bit of that reputation. I live in Naperville, and Elmhurst Toyota is not the closest dealership to my home. That no longer matters. I'll gladly make the drive for every service appointment, and when it's time for my next Toyota, I already know where I'll be going. Thank you, Joe, Melissa, Andrés, and Jack. You didn't just earn a five-star review. You earned my trust, my future business, and my sincere gratitude. Thank you for making my first brand-new car an experience I'll never forget.

I have had AAA for a long time! I knew AAA had opened in…read moreNorth Riverside but never had used them for auto service until recently. My 2001 Ford F-150 had a wobble in the steering wheel at 60 mph. I took it in for service at AAA. They put a lot of work into the front end. Including ball joints, control arms, 2 new tires, and an alignment. Also had the oil change service done. Kevin did a great job with scheduling the appointment, communicating what was being done, and making it happen. He even rummaged through the discard pile to get my old parts. I'm going to hang them in my garage. I recommend this shop for your auto repair needs!

Servicing the vehicle's the right way, the front line is great. I would recommend their service…read morecenter. Yazie

I'm new to this area and found out my car battery was dead one night. I had no idea where to go and…read morefound out I was in walking distance of Advance Auto Parts. I walked to Advance Auto Parts where I was assisted by Junior. His customer service was an A+. Junior helped me get the right battery for my car and explained to me step by step how to change the battery in my car since I had no idea how to (And my car wasn't there). Junior is a great employee and earned a customer for life.

I came to get a new battery and Ari was able to help me with everything I need and installed it…read more Thanks so much Ari! You're a wonderful person!! Keep going!