First to say I am not a review guy. I went here because my wife's car had an issue starting. I…read morejumped it and brought it in. They changed the battery and it took me over two and a half hours to get the battery changed. I had the battery changed and my wife called me concerned because she had our two daughters in the car and she was driving down the street and the car stopped. This was one day after the battery was changed. The very next day we brought it to the jeep dealership where we bought the car and they said "we thought we have seen it all but this one takes the cake". They took a video and it is attached to this review - there is clear error in installation. I will post this video below. Here is the problem. I called them and admittedly it took me a while as I travel for work. They then took their sweet time not getting back to me with every excuse in the world. I want to be clear I asked for my money and I told them more importantly this kid is Going to hurt someone. My wife was in the middle of the street. I spoke to the manager who told me he would look into it. After getting back to me he said there was nothing they can do. DO NOT GET YOUR CAR SERVICED HERE IF YOU WANT YOUR FAMILY SAFE. after discussion with the manager he pointed out how I took too long to get back to them. He ignored the video. And told me with his employee told me that he was fixing it in a different way. In reality the Young man told me he had trouble loosening the nuts on my battery. To protect yourself and your family DO NOT go to this place. Frank - you asked me to reach out, I should have been more clear. I did that. Got the run around. Spoke to Anthony who was the regional manager and he told me there was nothing he could do. Bad business. Way to stand by your services.

I love the fact that I can come in and get a battery replaced on the remote for my car without…read morepaying exhorbitant dealer prices. For a couple bucks extra, get the lifetime replaced and never pay for another battery after the first! Friendly, helpful and knowledgeable staff.

I was trying to get a new key fob for my 2012 Prius. They didn't have the correct model on hand so…read morethey had to order one. No big deal, they said only 3-5 days to get it in. A week later I call asking where it was, they said actually it would be 2 weeks and they forgot to call to tell me. 3 weeks in I give them a call and they tell me oh actually it is in now and we forgot to call you again. I go in to get this done and am told to wait 40 minutes in store. I settle in, and am told that actually they can't help me because their new system actually doesn't work with my car. Complete waste of time and energy. I will not be back.

I've had to make 3 trips to this location to get my battery replaced under warranty. They took 6…read morehours to test the old battery, gave someone else my battery by mistake, then had me pickup the wrong battery. What a cluster F of an operation. Quick update - they finally had the replacement battery and after another trip into the store got it and took it home only to find out it was also dead... don't shop here.

I drove over there after my truck started up a bit rough. A few people had lined up for the shop to…read moreopen, but they still got me out of there nice n fast. They checked my battery and deemed it to be good still and sent me on my way. The people working were also very kind. Respect to a business that doesn't immediately just try to sell.

I have been a long time customer and these folks are the best. They offer an abundance of services…read moreand counsel you through the best solution for your needs even though there are other more expensive options. Take advantage of their expertise and knowledge and make them your first stop and last stop. The quality of products and services is unsurpassed. Also, they are just really good people to do business with. I highly recommend them!

SWITCHING POLARITIES…read more Someone once asked my thoughts on a battery store, and I said "well, there's a lot of positives and negatives". Despite their signage out front saying otherwise, this business is listed as 'Batteries Plus' on Yelp. They can be found on the left end of a strip mall in Bolingbrook near the intersection with Weber Rd, near Charley's Cheesesteaks and KO Sushi on Boughton Rd. The other month my 3yo's toy plane ran out of juice, and he asked me to fix it. "Sure buddy, no problem", I told him, "how hard can it be to find a pair of LR41 button batteries? Shouldn't be that expensive..." Famous last words. Come to find out, not only are LR41 button batteries a non-standard type, but they're hella expensive ($5/ea). Button batteries are the bane of my existence and pose a serious health risk, so yes, I hate them with every fiber of my being. The sales associate helped me find what I needed, and $11 later my son's plastic model 737 was making its usual cacophony of noises. Whoever designed that !@&$% toy to use the most obtuse batteries available should be drawn & quartered like in medieval times (the era, not the dinner theatre). * TL;DR * If ever there was a niche store, it's Batteries + Bulbs. I shouldn't need to come back here, unless I'm dumb enough to buy another toy that's powered by atypical means (anything other than 'AA' or 'AAA' batteries). The store is organized well and serves its purpose, though not in a terribly exciting fashion. At least their name spells out exactly what's offered, no ambiguity here.

My old iPad needed a new battery and Apple no longer had them. They wanted to send me to Best Buy…read morein Joliet, which may or may not have had the battery, and would have been very inconvenient. I went to Batteries Plus, where I have been a watch battery customer for years, and they quickly and effectively solved my problem. They got the needed battery the next day and installed it a day later. The iPad is again working fine. The cost was more than Apple quoted if they had the battery, but was worth it to me for the quick service and lack of extra travel. I don't know what Best Buy would have charged me.

Want to Thank Daryle Gates @ Batteries Unlimited for a Great Service on a Used Battery - He checked…read moreto ensure we get the Best Battery for our Truck. * Best Prices Around + High Quality Products and Service. MadDogz Trainz got there Truck Back on the Road to Deliver Garden RxR Crossing NOW. Thank U MadDog Burger

Service sucks, prioritize phone Call when I was already there . I buy tons of batteries w these…read moreguys now I'd rather look somewhere else.

I took the train this winter and did not run my car, parked on the street, nearly enough. Sure…read moreenough, the battery died, and I was fearing the dreaded street-sweep ticket. In one call yesterday, they offered to meet me at my car parked in the neighborhood that same afternoon. Cory (sp?) was direct and honest about wait times and services costs. He troubleshooted with me to ensure a new battery was needed, and not just a jump. Communication about wait times was superb, along w/ cost & payment options. The work was done street-side, and very efficiently. Car started up perfectly fine!

Helped me out when my car wasn't starting and did me a huge favor. Really appreciate what the team…read morehere was able to do!