I'm very pleased with the visionary, top quality, professionalism, and higher level of dental care…read morethat I currently require from day one till present. Dr. Blake and his team also takes into consideration patients' complete medical and dental history. For example, using composite resin instead of silver amalgam for fillings to achieve top quality results while factoring in allergies. Highly recommended switching to Biotene products to relieve dry mouth which I didn't know I had and has been a daily lifesaver. Seeing the same level of dental care that my son received, business hours, closer commute via home, and work prompted an urgency to switch dentist. My only regret was not switching earlier. One of my friends also switched dental care to this office after reading the first review regarding my son's visits. I didn't find out till my dentist informed me and thanked me for the referral. Later, she informed me too. I'm equally happy!

I'm a relatively new patient here. My former dentist for years C. Tamura passed away and I needed…read moreto find a new dentist. APCD was recommended to me. The front desk staff are very polite and dental hygenist are excellent. The dentist even worked me on for an emergency tooth fix after chipping a tooth. So I basically look forward to visiting the dentist here. I had a recent visit and everything went great until I got home. I had an appointment after working a 16 hour shift. I was very sleepy and headed home upon completion of my appointment. I'm at home getting into bed and I receive this call from this obviously angry poo person. I'm like can I help you. She went into this diatribe about how I left without paying. (My $12-20 copay) I explained I'm very tired and need sleep. I'll take care of it after some sleep. But no she wouldn't have that. It's early how can you be that angry this early in the am. I can't believe I'm saying this but I was waiting for her to say she was ready to send me to collections it was that bad. Apparently I was really bothered by it because I'm not able to sleep now and I've gotten home I decided to give the operation a call because this person definitely needs to not be communicating with patients because they have zero customer service skills. I've been in the medical field for 22 years and I've never talked to a patient like that ever. On my call I asked that somebody that was at the office front manager give me a call and they said that there is no front manager so maybe that's the problem. I did request if they could have somebody of some stature give me a call back so I could explain the situation because this person should not be around talking to or any form with patients. I'm hoping somebody is going to give me a call back otherwise I guess I'm going to have to leave a really good dentist and really good front office staff and find another dentist. Mainly recommendation if you're going to be dealing with patients try to do it with a little Aloha or at least print pretend to have some Aloha and want my business.

Love coming here! Been here since a little before Covid. When I get my cleanings, I fall asleep at…read morethe same time. Dr.Darren has always kept it real when it came to my teeth, and told me what I needed to do better. I'm sad he retired! But Dr.Chun is nice too! I refer all my family and friends here! They also offer sunbit, financial options for extensive treatment!

I have been a patient for many years and my recent visit was disappointing. Every time I go every 6…read moremonths for cleaning I have a different hygienist same dentist. They always comment...wow, that's a lot of teeth! This last visit was upsetting. After my exam the dentist complained about my teeth not having space and I might have to pull one even if they don't bother me. I questioned why do I have to pull my teeth? The dentist then gave me a long stare and said because it's hard to clean. I've heard the rumors of people not wanting to go to the dentist and having FEAR of going . I need to find me a more professional dentist that cares about my teeth not just money. I would not suggest this dental practice

Great customer service. They automatically talk to you like your family. Mind you I'm a first time…read morepatient. Doctors are so thorough...and hands aren't heavy why cleaning my teeth!!!

Truth is, Dr.Lum is a credit to his profession, sincere, kind, professional and his staff the same…read more Rarely do you find such compassion and I will have all future dental done here...I am a very picky person and they exceeded my expectations....

I've been going here for over 10 years and have seen some rotations in the staff -- Judy (front…read moredesk) was a gem and it was bittersweet to hear that she retired, but good for her. You really are family here. Diane has been cleaning my teeth since before she had kids, and now she's got a handful. It's great coming here every 6 months for a cleaning and catching up like we saw each other just last week -- quite the memory. Luckily, I haven't had too many issues with my teeth. Doc did have to perform a procedure one time, and I was impressed how efficient and directive he was. He runs a tight ship -- gives great neck massages too (I suppose he's looking for any swelling). Wonderful place and friendly staff. I'm glad to be their patient!

This review is strictly base on my office experience, or lack thereof, on my last visit. Let me…read morestart by saying I've been seeing Dr. Okihiro for almost 20 years, that should give you an idea about how I feel about his level of service and expertise as a dentist. That being said I would hate to have to find another dentist because the office fails to communicate proactively and productively. Prior to my last visit I was given a quote for a crown, which would have been a two part visit, one visit to prep, the next visit to solidify the crown. Upon the completion of my first visit I made a payment which was higher than I expected it to be. Curious, I asked what would my final payment be after my second visit and I was told an amount which was about 4 times more than what I was expecting. It was explained to me that my insurance wouldn't be covering the service so I would be responsible for the full amount. To say I was shocked was an understatement, I wanted to cancel my next appointment. The office admin encouraged me to keep the next appointment and maybe work out a payment plan with the office manager. I waited for a call from the office manager that never came, instead a received a text message that reads as follows: "Hi XXX, due to circumstances, we are unable to keep your appointment on (insert date here), if you were planning on going through with the crown. We will be cancelling that appointment until you are ready to reschedule it or if you ever want to reschedule it. Thank you and have a great day!" I called the office twice and received their voicemail. I did not leave a message. I replied to the text asking to have their office manager call me. I have not received a call back. A simple phone call to let me know the price had changed, when they found out my insurance wouldn't cover the appointment, would have been extremely helpful. Instead they wait until my first appointment was completed to tell me the price had changed and they didn't volunteer the information, I had to ask. Very poor communication on their part and no accountability. I'm very disappointed.

Had a variety of dental problems fixed by this dental office located in Times Square Pearl City…read more Many thanks to Kim, Helen, Dr. Vo, Dr. Do, and Dr. Kang for giving me a very positive experience as far as dentist visits are concerned. Highly recommend these professional's for your dental needs. Would be a 5 star review, except had issues with billing. Mahalo again to staff.

My father has been going to Premier dental for as long as I could remember. Dr. Gomez is the Best!…read moreEveryone here is very friendly and treat you like you are part of the Premier Dental Ohana! I actually had a different dentist up until this year and wish I would have listened to my father and been going here over the past few years.

Great experience as a new patient and everyone was so nice and gentle with the cleaning and X-rays…read more Very happy to have found my dentist!

Service 5/5 very professional & prompt, yet thorough…read more The office setting 5/5 cleanliness is top notch. Comfort level 5/5 like many, I dread going to the dentist! Someone that close to my face and especially in my mouth lol can be very uncomfortable. The staff members were professional and caring, putting all of those feelings at ease.

Wow update I have been coming here loyally for the past 20…read moreyears Dr. Julia is the best and always looks out for her patients. Ms Lori is awesome at cleaning If you need a new dentist this is the place to be

Friendly family business. Moved to the islands and this Dentist was highly recommended. Since day…read moreone I experienced great service. Everything is done here except Endo service which is referred out to another friendly Doctor. Looking for a Dentist that makes you feel comfortable, relaxed, and puts your needs first, then you've found it here. Pay them a visit, and be satisfied and happy with your pearly whites. Smile

I've been seeing Dr. Hiramoto for a few years now. The office is always clean, everyone is super…read morenice and the doctor is friendly and knowledgeable. The hygienist is very good too. She's gentle and does a good job. I would totally recommend Dr. Hiramoto.

I initially called Dr. Hiramoto's office for a second opinion, a cleaning and possibly a new…read moredentist. I'm one who had many, many "bad" dental experiences. Speaking on the phone to Jo and Corie to make the appointment was a positive first impression. They don't realize how relieved I felt. Both were so nice, welcoming and compassionate. In fact, setting foot in the office was a good feeling. My fear seemed to have disappeared without even realizing. When I met Dr. Hiramoto, my overall well-being was his priority. He was aware of my allergic reactions and gave a brief consultation before the exam. I was greatly impressed with Dr. Hiramoto's vast knowledge and "keen insight." I liked that he looked at the overall picture instead of just my immediate issue. After the exam, he provided a solution for my situation, made a quick phone call then explained the plan to me. I knew at that moment, Dr. Hiramoto will become my new dentist. Assistant Genie, so polite and nice, and Hygienist Raena, who gave me lots of useful tips - also made my first experience a pleasant one. After my second visit today, all I can say is that I feel blessed and grateful to have found Dr. Hiramoto and his team. They all lifted a heavy burden off my shoulders; especially, after going through over a year of frustration and uncertainties with a previous dental experience. Thank you!! If I could add on another star to my rating, I would. Dr. Hiramoto is AMAZING!

Dr. Ozaki is my new dentist of choice since moving back to Hawaii. Here is a breakdown of his…read morepractice. Location: 10/10 right next to ala moana and don Quixote. If you come with someone, they can go shopping! Parking: 10/10 free with validation. Parking is available for visitors. If not street or ala moana Front desk: 10/10 helpful and easy to schedule. Be aware that you can use your health saving account card or credit card. You do not need to pay in cash or check or debit. Dr. Ozaki: 11/10. He is caring and good with patients of all ages. He is a little ocd, and might also check up on you later to see if his dental work still feels perfect when you got home and the anesthesia wears off. He is my new dentist of choice. He is also establishing himself in Hawaii and has open appointments. Would I come back? Yes!

Friendly atmosphere and it was very evident that Dr. Ozaki was not only a good doctor, but he was…read moreso very easy to talk to! Everyone seemed happy and professional!

I've been going to Dr. Azama since I was two or three, and he's such a great dentist! My clean ups…read moreare quick and he's very thorough. I like his flossing technique, especially between my permanent retainer. The toothpaste he uses tastes so good! mmmhmmm! When I was young I would always collect the stickers he would give me. Parking is covered or outside, but I prefer covered. After visiting the dentist you can also do your groceries at Foodland, Don Quijote, or Longs. The location is so convenient! I highly recommend Dr. Azama.

When my family was looking for a new dentist closer to home, our orthodontist suggesred Dr. Azama…read more What a wonderful choice! We are always kindly welcomed to the office, and all procedures from semi-annual check-ups and cleanings, to fillings and fixing cracked teeth, are efficiently and gently completed. I have recommended Dr. Azama to friends and colleagues.