Rude. Rude. Rude. I will never go back here. The manager seemed to basically yell at me to use the kiosk. Then she ignored me when I tried to ask a question about the loyalty program. Then, as I waited for my order, she was cleaning and didn't acknowledge that I was there awaiting or anything Then she rudely yelled at the new employee for trying to do what I asked and made it super awkward. She may say she's just doing her job and following directions but that is not customer service and that is not experience I expect when there's 1 million different places I could go to. read more

Solid berry spot- pretty good quality for a quick to go spot that is really yummy and customizable. Decent size and good to go cups which is nice. Able to get berry with coconut/peanut butter and berry toppings- really enjoy read more

Oakberry Acai - Acai Bowls Near Me - New York, New York

Here's another place for some decent smoothies & bowls. they have a decent variety of smoothies Zen matcha , Tropical beats , Super glow, Berry Berry & Blue Fairy are some of the smoothies I have tried they are all good, I do love the açaí in all. They have bowls now , Crunchy & Bliss are pretty tasty. The smoothies are good but they are a bit on the pricey side with cost being around $10-18 dollars or so, not including tax.. I mean not completely terrible these are not meant to be had everyday they are a nice treat tho for sure. Service is usually pretty quick, this location is small not much going on inside. I love Açaí & they work it quite well into the smoothies & bowls, worth the try. read more

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I went tonight to get a bowl and the girls working there were extremely nice. Place is so clean and the bowls are healthy and delicious.

Rude customer service. I said "please", "thank you" but the black girl didn't smile, yelled at me "don't forget the straw" without pointing where they are. no smile just a dead pan like i did something wrong. Good drinks but never again. read more

Pretty good açaí blend taste, but the texture is a little too melted/soft. I love the fresh and quality toppings that come with each cup. Staff was very friendly and there's plenty of space to sit and take your time. Shop is clean, too. Will visit again if I am in need of a quick açaí fix! read more

These açaí bowls always hit the spot! Service is always quick! Recommend if you ever need a quick healthy bite for breakfast read more

Oakberry Acai - Acai Bowls Near Me - New York, New York

I ordered on the website and my delivery was not fulfilled, with the status showing for almost 2 full hours that my order has been received and was getting prepared. The store then closed and I just received an email saying my order was cancelled, though I have not received a refund. Orders should not be allowed online if they will not be fulfilled or refunded. I called multiple times and got no response. I even called other locations who were unable to help me or make the order at those locations. This is not the first time I have had issues with Oakberry this week. Earlier this week, I went to the physical location and even though it was 7:30pm and the posted hours were to close at 10pm, there was no one there and the door was locked. Another day, I ordered for pickup and it said it would take 30-45 mins to be prepared. I arrived an hour after my order was placed to see it sitting on the counter, not refrigerated. When I opened my order after walking 2 blocks home, the acai was completely melted and liquid, as though it had sat on the counter unrefrigerated for the entire hour. read more

Acai store. Has bar type of seating with outlets to charge your electronics. Pleasant cashier/server. Has some refreshments you could buy as well. No high chair seen, no restroom as well. See images for reference. read more

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I like, tho they don't come in bowls. Only cups. The make your own is great and easy because you can add money ingredients for free. read more

Oakberry Acai - Acai Bowls Near Me - New York, New York

I have never been to an Oakberry and decided to try it because you can now order food at participating locations via Classpass and I needed to use my credits. I ordered the Berry Smoothie, and ended up waiting 25 minutes for it. The previous 3 customers (part of the same group) kept saying their order was wrong and made the guy remake it. Not his fault entirely, but spending 25 minutes for one smoothie was a bit annoying. I don't think I would pay the price of $16 for one smoothie either. read more

Oakberry Acai - Acai Bowls Near Me - New York, New York

Amazing acai, I was pleasantly surprised by how delicious everything was, super healthy and refreshing. Service is quick, and the servers are helpful if it's your first time. They have a few tables inside to sit and enjoy your bowl. My favorite thing to add is the goji berries. It was very filling, and the flavor of the açaí itself was phenomenal--sweet and creamy. The granola was also delicious with an incredible crunch. It almost tasted caramelized I absolutely loved it. read more

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Love Oakberry. Been going to the West Village location for a while, and glad there is one in this Midtown East neighborhood. Same concept. Unlimited toppings in a cup at the size of your choice. read more

Sickly sweet for an açaí bowl. Literally tastes like sugar water. Small quantity of toppings.

I went back the next day, and the mistake was rectified by a regular associate. They are installing a self-order kiosk that should streamline the ordering process. Please get rid of the lids with holes in them, have a better take-out package, and create a customer loyalty program. read more

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Açaí was fine, nothing to write home about. I don't like the trend of putting Acai in a cup, it just decrease the amount of fruit they give you. And I added protein powder and they just layered it in, it was not mixed. Very odd... read more

Oakberry Acai - Açaí with protein powder - Acai Bowls Near Me - New York, New York

On Saturday October 28 at 6:50pm the lady that worked there who would not give me her name or the managers name to file a complaint to refused to serve me because I had my dog. She did not listen to my order and told me that I would be served if she wanted to serve me despite me being the client. read more

i like acai and want to test/eat when i saw it. i tested oakberry one more time at the different address. today, i had a chance to taste here as well, it was good read more

Hard to eat and expensive. Açaí is very yummy and ingredients were high quality, but you should note that if you add protein powder it is literally the powder added as a topping and not blended with the Acai. Then you are expected to mix it all together in the small cup. Thought that was odd. read more