Beautiful home on the outside and inside in a physical sense but not in terms of caring for their…read moreresidents. Horrible experience!

Brooklyn the med tech is the most rude person i've ever met in my entire life, she is so…read moredisrespectful. she makes the whole place look bad, and I would never want a family member there because of her. She doesn't care for the residents, she is there for the pay, which really breaks my heart :(

Great place to live with friendly caregivers, attentive staff, homemade food and variety of…read moreactivities!

We were in the crisis mode. My mother could no longer be cared for at home, and space in another…read morehospice house was not available. Additionally, we needed a facility where my father could also live and spend the majority of each day with my mother. St Lorenz proved to be an outstanding choice. James Bird quickly and courteously orchestrated the voluminous paperwork. Debbie Bird provided great medical care for my mother and very much needed mental support for my father. I had to be out of state for a few days. Debbie texted me frequently with updates - again not only on my mother's declining condition but also on how my father was faring. Perhaps most importantly, Debbie accurately predicted my mother's passing away which allowed me to return and have the final three days with her. The St Lorenz staff members were also outstanding. In addition to excellent medical attention, they had the perfect mix of caring, courtesy, respect, and sense of humor. The staff truly cared about each resident/patient. It was not just a job to them. My family will be forever grateful to St. Lorenz for the extraordinary care of my parents. Disclaimer: We are simply a family who received great service at a very difficult time from St. Lorenz. We have no other connection to St Lorenz.

Beautifu full service facility with incredible views of the Sacramento river. It is a little on the…read moreexpensive side but worth it if you can afford it.

Top quality facility and staff. The finest in Redding. I was thoroughly impressed with everything…read moreand everyone I met at Oakmont. Sue was great; walking us through the entire process of securing memory care for my out-of-town father, even referring us to another Oakmont owned facility in the East Bay Area where he resides. We toured many facilities in both the Bay Area and in Redding in preparation for possible relocation, but Oakmont of Redding is special. Thank you, Sue. Thank you, Peggy.

I would not recommend this place to work. The Kitchen manager is a dick. They Always Promise You…read morethat they will pay you more and they never do. It's always Promises. And the raise is $.30 every year. They Never, Respect, your Schedule tthey give u to work and when they need you to work, you have to go in no matter what no questions ask and if you don't go in, they will write you up or they take ohours away from you. The Kitchen manager always sexual harass women as well, and they never Say Anything and the owner does not do anything. Either. He covers him up all the time. I will not recommend this place to work or live.good luck P .S.I Wonder why there's always new cooks. Cause they cannot keep a cook. Cause the Kitchen manager is a dick. There's always hiring people to cook. Look elsewhere employment Or living to This is my review. I used to work there. So I know what I'm talking about .

This is an amazing community with a caring staff and incredible residents. This is a great place…read moreto call home and a great career path. I love this place!

This facility is clean and well-maintained. The food is good, but I found out when looking for a…read moreplace for my mom that what matters the most is the people who will interact with your loved one every day This place has amazing caring people. I highly recommend it.

My dad moved into River Commons after my mom passed in 2021. He was heartbroken and lonely, but…read morewas unable to take care of his house and property any longer. He was immediately welcomed with open arms, and absolutely loved the food served. He made friends, played bingo and really enjoyed his time there. Unfortunately he became very ill and had to move into an assisted living facility along with hospice. He was so sad to have to leave, and will miss everyone there so much. This place truly treated their residents as family and I'm so grateful he was able to live there for 3 years.

Management has no clue what they are doing, pretty shady company cutting good workers to save costs…read morethat results in lesser care for the residents that live here. Go elsewhere

My Husband and I have been here for over a year and enjoy HIlltop Springs more today than the day…read morewe moved in. We live in the Independent side of the complex and are amazed at the opportunities we have for socializing, celebrating holidays, weekly social hours and plenty of Activities. Personally we enjoy the Pool and Jacuzzi (Both salt water) Bowling which is every level and a great place to meet new friends. I will admit that for a few months there were Meal issues, service, however Mosaic has gone to work by bringing us an Incredible Executive Director , Amazing Chef who cooks amazing meals, and New Dinning Manager who trains Servers and they are now properly trained and a wonderful eating expreience. Today is October Fest Bratwurst, pretzels with cheese beer dip and I could go on.... Our recent Chocolate Fest was sooo sooo good. I presonally enjoy taking time for card games as well as paint classes etc etc. etc. The holidays are coming and they provide wonderful dinners... and your family is included as well. My husband and I have some activity about every day. I assure you we looked at every place in Shasta and Tehama County. NOTHING COMPARED TO THE EXCELLENCE they provide to their residence. A recent change in Management and addition of new Employees has made a huge turn around.. Management is open to speak with and always responds in a positive matter. THE BEST PART IS . . . . . . . THEY HAVE JUST ADDED A DR. JOHN NEPOMUCENO, A Primary Care Doctor to serve our needs. We have already signed up to be his patient and he and his staff exceed any expectations you might have. He truly a warm and understanding Doctor who truly cares about the quaslity of life for his patients. THANK YOU, Mosaic and Tracy our Executive Director. Tha all time best part... I have NOT COOKED A MEAL for 14 Months.

I see the first review has been deleted for some reason. I thought it was a pretty good one. What…read morewent wrong.... who knows? Well. I'm beginning to change my mind about the place. Not for the better. This is not the end of the story. Stay tuned. I'll be back. cb

We have had two family members at Willow Springs. Although it's not the fanciest of places, the…read morestaff and care for the residents is outstanding. Everyone, I mean everyone, knows your loved one's name, likes, dislikes, etc. The communication between the staff and family is top notch. There is a feeling of family. Activities are provided for the residents as well as family members. If you're caring for someone with Memory issues, you will understand how difficult Holiday gatherings become as the disease progresses. The entire family can overwhelm and agitate them. Willow Springs provide opportunities to celebrate Mother's/Father's Day, Thanksgiving, Christmas, Fourth of July, etc. with your loved one, without freaking them out. I've friends with other resident's children and spouses at these activities. It is wonderful to know you are not alone, in this difficult situation, with someone you love so much! Trish and Christina are very easy to work with, but the real gems are the care providers that are dressing, feeding, and entertaining the residents.

When our family made the incredibly tough decision to find memory care for our loved one, we prayed…read morefor a place that would offer more than just safety. We real connection. Willow Springs exceeded every one of our expectations from the moment we their doors we felt a sense of warmth and comfort that's hard to put into words. Brittney and Danielle along with the entire team our loved one level of kindness and respect that brought us immense peace they didn't just provide care. They built a relationship. They saw the person behind the diagnosis and celebrated them every day. The attention to detail in personal care at Willow Springs is truly remarkable. From thoughtful daily routine routines to engaging activities and meals that felt like home, our loved one was not just looked after they were loved. We saw them smile again, feel joy and be surrounded by people who truly cared communication with our family was just as heartfelt. Brittney and Danielle we're always available always honest and always supportive. They walked alongside us in this journey and became part of our extended family. We are forever grateful to Willow Springs for the compassion care they provided. They our loved one a safe, nurturing home and gave us peace of mind during one of the hardest chapters of our lives. If you're looking for an Alzheimer's care community, where your loved one will be treated with the same love and respect you would give further than Willow Springs. They are a true blessing.

This is the best concept for senior living. You can live independently and pay for what level of…read morecare you need. No reason to pay for service you don't need because of a service you do need. This is the way all senior living should be done. They have great activities, transportation and care up to hospice. What more do you need. Highly recommend. Robert and Scott were amazing to work with. They were there every step of the way and over and above. Carol with the pink ladies was more than amazing! They were the best and would highly recommend.

All of the employees are so nice, fun and encouraging. Everyone that I've met, from the residents…read moreto the kitchen and the pink ladies have been absolutely wonderful. I highly recommend checking it out for yourself.

My friend Betty enjoys her stay here very much. The staff is thoughtful and caring. You are greeted…read morewith a smile when you go for a visit. I was a guest for Thanksgiving and the food was delicious. The grounds are lovely. The rooms small .

My mom was in memory care at Sierra Oaks for about 10 months. For most of that time they were…read moreshort staffed. Staff was very young on the night and weekend shifts, did not seem to have an authoritative person in charge. They needed to do a better job of cleaning rooms and doing laundry and accounting for a persons personal belongings. When my mom passed, no one from management even called or sent a card of condolences.