Visited numerous friends who are and were residents of house 3…read more Extremely impressed with love exhibited in the care given. Love the homey atmosphere.

Beautiful home on the outside and inside in a physical sense but not in terms of caring for their…read moreresidents. Horrible experience!

What an amazing journey The Vistas has walked with our family. Thank you is not enough for the…read moregrace they showed Mom and each one of us in the family these past two years. Sherry Mundt, is the friendliest and most caring marketing director, as she guides you through the process of moving your parent into their residence all the way through Mom's passing. Each step was with true compassion and loving care. Sherry even remembers everyone's name along the way! Brenda Saephan, the memory care coordinator, was also a dream. She was available to help in any way we needed, showcasing the excellent food choices, the incredible and creative activities staff and the loving resident assistants who are all truly angels for their loving care of each and every resident. Our family, not all being local, were able to call in daily and speak with Mom, each time greeted by a kind and gracious team member, and we always heard their love for Mom, even over the phone. Our family also has a heritage of owning, operating and working in long term care facilities, so we really know what to look for and what to expect. The Vistas exceeded our expectations and hopes. Mom was so happy and well loved. We will be forever grateful for the moments in between our visits, knowing that The Vistas team was standing in our place. May you all be blessed!

I would not recommend this place to work. The Kitchen manager is a dick. They Always Promise You…read morethat they will pay you more and they never do. It's always Promises. And the raise is $.30 every year. They Never, Respect, your Schedule tthey give u to work and when they need you to work, you have to go in no matter what no questions ask and if you don't go in, they will write you up or they take ohours away from you. The Kitchen manager always sexual harass women as well, and they never Say Anything and the owner does not do anything. Either. He covers him up all the time. I will not recommend this place to work or live.good luck P .S.I Wonder why there's always new cooks. Cause they cannot keep a cook. Cause the Kitchen manager is a dick. There's always hiring people to cook. Look elsewhere employment Or living to This is my review. I used to work there. So I know what I'm talking about .

My mother was admitted to Marquis from Mercy Hospital after having a fall at her home and,…read moreapparently, suffering a mild stroke. At 97, mom was suffering from bouts of dementia, but with rotating caretakers, was still able to live at home. It was decided to move mom to Marquis for "comfort care" as she displayed all the signs of nearing the end and I just wanted to make sure she didn't suffer. (All the paperwork and details were sorted in an expedient and organized fashion, so I didn't have to worry about any of that and could focus on my mother). She wasn't happy being in the hospital and wasn't all that jazzed about being moved to Marquis for rehab... However, it didn't take long for the staff to earn her trust. Her primary nurse, Robin (I hope I got that spelling right), was outstanding. She knew I was in from out of town and that I needed all of the information I could get and she ALWAYS made herself available if I had any questions. When she wasn't there, the other nurses did a wonderful job with mom. My mother was an extremely independent and proud person and did not like to allow anyone to do anything FOR her - but she let down her guard with the staff at Marquis and trusted them enough that her last week was as peaceful as could be expected. I am sincerely grateful for the care provided to my mother by the staff at Marquis - especially the personal attention they paid to mom - rather than just treating her like another body. Mike Ray

This place is an absolute joke. Are you ready for this???…read more We were in a process of applying for our dad, who has dementia, to be placed at Marquis Shasta because they take his insurance and seemed like a reputable facility. We could no longer pay for Willow Springs, which is private pay, and a place that did such an excellent job caring for our father during his time there. He was well-loved, regarded by staff as "one of our all-stars" and was even featured in their April 2024 newsletter for his warm smile and reputation as their "resident chocolate lover." During the application process with Marquis, Willow Springs sent over a standard referral and care plan. Upon looking at the documents, there was an obscure note written by a staff member from Willow Springs that said "Sexual Behavior" without any description or context given. When Lori, the nursing director at Marquis, saw the note, she was rightly concerned and needed to find out more. I called Willow Springs and their nurse reached out to Marquis to explain that the note was in reference to a staff member who was showering our father when he made some sort of sexual comment. The nurse at Willow Springs affirmed that there was no aggressive or threatening behavior, only a few comments like that here and there, which she said was very common for people with dementia. Obviously, sexual jokes or comments are inappropriate in the workplace by those of us who are blessed enough to have full control of our mental faculties. But for an 80-year-old stroke victim with dementia to be declined admission to Marquis for occasional inappropriate comments because his mind is half gone is shocking, unconscionable and discriminatory. Our dad is not a threat to anyone, is not aggressive, and could not be aggressive even if he wanted to be since he moves so slowly and delicately. In fact, he was already a previous patient at Marquis in 2018 when recovering from his stroke and had no negative incidents whatsoever during his short-term recovery care in their facility. Unless Marquis can prove that no other dementia patient has ever been declined or removed from their facility for similar comments, this denial is clearly discriminatory and I will be filing a complaint with the Medical Board of California. To be told that our father is "not a fit" for this facility is insulting and inhumane, to say the least, and they will be held accountable. DO NOT TRUST THESE PEOPLE! Find somewhere else for your loved one. They are obviously incompetent to handle real-world circumstances when dealing with memory care patients who pose zero risk to anyone at their facility.

My friend Betty enjoys her stay here very much. The staff is thoughtful and caring. You are greeted…read morewith a smile when you go for a visit. I was a guest for Thanksgiving and the food was delicious. The grounds are lovely. The rooms small .

My mom was in memory care at Sierra Oaks for about 10 months. For most of that time they were…read moreshort staffed. Staff was very young on the night and weekend shifts, did not seem to have an authoritative person in charge. They needed to do a better job of cleaning rooms and doing laundry and accounting for a persons personal belongings. When my mom passed, no one from management even called or sent a card of condolences.

Great place to live with friendly caregivers, attentive staff, homemade food and variety of…read moreactivities!

We were in the crisis mode. My mother could no longer be cared for at home, and space in another…read morehospice house was not available. Additionally, we needed a facility where my father could also live and spend the majority of each day with my mother. St Lorenz proved to be an outstanding choice. James Bird quickly and courteously orchestrated the voluminous paperwork. Debbie Bird provided great medical care for my mother and very much needed mental support for my father. I had to be out of state for a few days. Debbie texted me frequently with updates - again not only on my mother's declining condition but also on how my father was faring. Perhaps most importantly, Debbie accurately predicted my mother's passing away which allowed me to return and have the final three days with her. The St Lorenz staff members were also outstanding. In addition to excellent medical attention, they had the perfect mix of caring, courtesy, respect, and sense of humor. The staff truly cared about each resident/patient. It was not just a job to them. My family will be forever grateful to St. Lorenz for the extraordinary care of my parents. Disclaimer: We are simply a family who received great service at a very difficult time from St. Lorenz. We have no other connection to St Lorenz.

I would never recommend this facility to anyone. The level of care was substandard. Many promises…read morefor more direct supervised care made by administration and not followed through with. Meals at first were prepared by a chef and were very good. Chef moved on and for the remainder of the time my family member was there, they ate their main meal around 3:30 in the afternoon - mostly sandwiches. The staff diminished greatly. Constant turnover. Mostly very young adults, observed yelling and playing up and down the hallways on their phones. During the pandemic we were not allowed window visits. Socialization was limited so we were not able to observe our family members deteriorating condition. Our family member did not receive very good care. I cannot recommend this facility.

Our mother reluctantly moved to Oakdale Heights 3 years ago. She soon grew to love her new home…read more Oakdale has a family atmosphere Mom loves and feels love from the caregivers and many friends she has made. The dining and activities are really excellent as well. I highly recommend.

I'm leaving a review with the hopes that some of the amazing staff or family members might see…read morethis? What happened to the home was truly devastating and cruel. I was not able to get any contacts for the amazing caregivers for my mother Phyllis Penticoff. I truly hope that the owner is held accountable financially and legally for his actions. Having one day to try and find your loved one a new place to live is just devastating for all of them!

It's always hard to have a family member that requires Assisted Living, but if you are in Redding…read moreand you find that this is a situation you need I would recommend A Touch of Heaven. The facility it's not too big , it has a home like feel and the staff knows everyone. The care we received here was exceptional. The manager Sarah is very easy to connect with and communicate with. The caregivers truly care for their clients. If you are looking for something with a lot of organized activities and programs this may not be for you. If you are looking for a quieter home-like environment it may be perfect.

I'm 80 so I need help. They come 4 days a week. They are always prompt and they really help me out.read more

Our senior care needs have been very trying at times, when Visiting Angels came on board, they went…read moreabove and beyond to keep our family member cared for. All of the caregivers have been fantastic and helpful. Our family member is entering into hospice care along with the Angels by our sides. The Angels/Caregivers have a love for what they do and it shows in their work. The staff in Redding, Robert and Brenda, (I cannot say enough about Robert or Brenda) care about their caregivers and the people their caregivers are caring for. The service your company provides is phenomenal. You have a terrific group of people and they have all made a huge difference in our lives. With gratitude, my family is eternally grateful to Visiting Angels. What a company! What a Blessing! Thank you for your diligence, flexibility, and giving us a little peace of mind along this journey.