I'm leaving a review with the hopes that some of the amazing staff or family members might see…read morethis? What happened to the home was truly devastating and cruel. I was not able to get any contacts for the amazing caregivers for my mother Phyllis Penticoff. I truly hope that the owner is held accountable financially and legally for his actions. Having one day to try and find your loved one a new place to live is just devastating for all of them!

It's always hard to have a family member that requires Assisted Living, but if you are in Redding…read moreand you find that this is a situation you need I would recommend A Touch of Heaven. The facility it's not too big , it has a home like feel and the staff knows everyone. The care we received here was exceptional. The manager Sarah is very easy to connect with and communicate with. The caregivers truly care for their clients. If you are looking for something with a lot of organized activities and programs this may not be for you. If you are looking for a quieter home-like environment it may be perfect.

Quality of care!! My…read morehusband suffered a stroke in Dec. 2025 and was admitted to ICU. He remained in ICU for over a month, overly sedated & restrained for unreasonable purposes. Why would someone overly sedated with horse tranquilizers need restraints??!!! He did not receive proper hygiene, hydration or mouthcare which resulted in bed sores and severe dehydration!!! I also noticed bruising on arms and inner thighs which have been documented & photographed for legal purposes!! After enduring my husband's treatment or better words, lack of appropriate care, I demanded him be discharged and transferred to Accute Rehab-SAC immediately! There he received dignified care & treatment. His recovery much improved tremendously!! TO BE CONTINUED...

Had elective surgery there. Their staff was super, super kind and helpful through the day-long…read moreprocess. Very professional and clean - yeah, I know that's to be expected at a hospital, but you know there's a big difference between levels of 'professional' and 'clean', and I'd say this hospital definitely ranks best out of the 6-10 I've been encountered in my life. My surgeon said he can't do as many surgeries in a day at this hospital compared to the other one in town. At the other one, patients are pushed through a lot faster -which he likes - but he understood that from the patient's perspective it's probably better not to be ran through as quickly. Personally, I LIKE to know I'm not on a conveyor belt for surgery, but being cared for in the best way. I'd choose them again. Kudos to everyone who is patient facing at Mercy Medical!

I have been using Prestige for years! Best place in Redding with 3 locations! Offices are spotless…read moreand practitioners and doctors are amazing. They care!

I went to PUC when I was bit by a dog. I saw Vanessa Demoss who has seen me before. She is so…read morepatient and provides such excellent care in my opinion. She listens attentively and lets you get your questions and concerns out without making you feel rushed. She takes the time to answer any and all my questions never making me feel like I'm asking too many or I need to hurry up. She always explains why a certain medication will work better than another and not only that she's just very kind and compassionate. It makes me feel like I'm always in good hands. Also, I would like to say that Prestige urgent care is awesome. Anytime I've called the receptionist at the front desk have always answered my questions or if I had a question for my doctor, they gave the message to the doctor and got back to me just like they said they would. The medical assistance that have called me back to answer questions have all been nothing but wonderful. For this reason, I decided to join the monthly membership. I feel like I have a place I can go and take care of all my health needs in one spot, which is really nice. I've been to all the most urgent cares in Redding and I'm not trying to say anything bad about the other ones but for me and what I experienced I just feel like there's no comparison. They are more organized and efficient and have always provided top-notch Excellent care.

My daughter was having ear pain and a slight fever so I wanted her to be seen, was told it would be…read more2 hours before we were seen and it would be better to come back later around 130pm (3hrs later) but I stayed. Then because my daughter had a temp of 100.1 the provider said we were not allowed to wait inside. Was told she would need a Covid test and flu test before being seen.. Covid test was supposedly positive so we were then turned away. Did 2 Covid tests at home and both were negative! Went to ER and my daughter had a ruptured ear drum! Thank god for ERs because urgent cares in this town are horrible! To top it off another pt got a $300 bill because they did not tell her that her insurance was out of network! Horrible service! First and last time I'll be going here. Also nothing online about insurance, so I'll post a picture of what they had taped on the front desk!

I had a great experience here. The reception workers were great. MA Katie was very nice too. Pete…read morewas wonderful and I loved my doctor Mike Jorde. Thank you all very much! This team is super helpful

We called ahead of time to see if they had any availability and didn't get a clear answer. Upon…read morearrival the doors were locked and nobody would answer the phone. The hours online and on the doors say open. If this is for a lunch hour potentially then why the fuck isn't it mentioned ANYWHERE. Maybe add this somewhere to not waste peoples time. After we FINALLY got to go inside and speak to a human they said they were full for the day but have absolutely no patients here and the parking lot has not had anyone arrive in over an hour.

First and only time i will be going to this clinic. I went in for a sinus infection and was one of…read morethe first ones in the waiting room and one of the last to be called back. It took well over an hour and it got to the point where even the lady at the front desk had to go check why i hadn't been called back yet. Once i finally got taken back i was in the room for not even a full 3 minutes with the Doctor Justin. He wouldn't let me finish a sentence and kept talking over me as i was trying to explain my symptoms. He told me he was prescribing me an antibiotic that does not work for me as he was opening the door to leave the room. I explained that I've taken it many times before and i no longer respond well to that medicine. All he said was "thanks for letting me know". He did not explain or say anything about the alternative medicine he would be prescribing to me. It then took the office over 6 hours to send my prescription to my pharmacy. I had to call them 3 times asking them to push it through because i was in pain and needing my medicine. I just kept being told that it would "only take a couple hours". Finally once i was able pick It up is when i found out he prescribed me something completely different than what he told me in person in the office. Overall i felt extremely dismissed and unheard. I left extremely upset.