We reserved 2 rooms, 1 traditional and 1 premier room with a falls view. All I can say is that the traditional is a better room to pick than the crappy premier room but ADITI insisted that their premier rooms are way better than their traditional rooms. She needs her EYES checked ASAP, She was even surprised to see that her hotel has a fire place on one of their rooms...SHAME ON YOU! Calls her room attendant and shows the picture and asks her if they have this room with a fireplace. Parking is always full!!! Stay somewhere else other than Oakes Hotel with ADITI. read more

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This hotel has an amazing view it truly does. But the staff you get is 50/50, for the amount of money you will pay for the room you will not get a microwave or a coffee maker like in most places because they think it is safer for everyone to use the same microwave and coffee maker in the lobby. And even though you have a room here you still need to pay 35 a night for parking. It does not make sense to your wallet the view makes up for it but only a very little bit I would not recommend for a family. Due to shortage of in room amenities. read more

To start off this review I would like to say that the Hotel lobby was very nice. And all the employees were very kind and respectful when we came in to the hotel. However, when entering the room we found out that many of the outlets in the suite did not work. I also requested a Jacuzzi suite and come to find out once the tub was filled with water and I sat down in the Jacuzzi that none of the jets work. The only time during the day where the lighting was perfect was in the morning from around 9 o'clock to about 2 o'clock in the afternoon after that it becomes very dark and there are no good outlets for light or overhead lighting. When I got into my bed I also noticed that there was a few spots of make up on the sheets which I found very disgusting, I did call concierge and they did bring me up a new king size sheet to put on my bed which happened very promptly. In the morning my girlfriend used the fitness center. None of the machines worked and the only time they worked for her was when one of the employees came in and literally hit the machine with his hand to turn it on. So needless to say the fitness center was not good. Another thing there was No sanitary wipes to wipe down machines after use . Going to the room many people would like to shower after the gym. So getting in the shower after the gym you also like it to be more fun fact there was zero hot water to be had in the entire room. While we never lost water pressure we did struggle with having ample amount of hot water. Last but not least I also paid extra for a view of the falls. Yes I did get a "view" of the water but there was no falls to be seen. I appreciated the corner room and space however I did not at all see the view of the falls the only time you see that is when you get above floor six, believe me I looked. Would I return to oaks hotel absolutely not. All the problems we had I found it to be extremely overpriced. However as a first timer to Niagara Falls and only spending nights in the hotel it was very Ok. Also parking is 35 dollars a day! read more

We booked a Fallsview room and were not disappointed with our decision. We were in room 1018. We walked into our room which had hardwood floors, a bathtub that was deep with a jet sauna system. Our room was bright, clean, huge with large window panes that provided excellent views of the horseshoe, bridal, and American falls. We were able to watch the fireworks display each night from our room, and enjoy the falls without having to leave if we decided too. We fell asleep and woke up to the most amazing views. They also provided falls view on an observation floor (14th floor), for those without a Fallsview room. The hotel lobby, hallways, and pavilion areas were all very clean and nicely decorated. Parking Tip: The hotel charged $35 per night for parking. If you park in the the nearby garage which is typically $40 a night, and purchase a free point system card from the casino, and either play enough to earn free parking OR dine for two (what we did) at the buffet hosted by the casino, you will earn free parking. When you enter the garage, you do not receive a time stamped card....you receive nothing so it is not known, nor do they ask when you came, so if you park there on a Friday, leave your vehicle as most people, walk to nearby events or shuttle because parking is a hassle and expensive nearby, until you leave, you will either pay $40 or if you opt to dine for two at the casinos buffet your parking fee is waived, instead of paying for dinner and parking, you end up paying for one and not both. The rates are subject to change and any processes are subject to change but this is what we experienced and learned from some of the hotel staff when we visited today May, 2019. The only thing I did not like about the hotel was the gym, however this did not alter my rating. We walked a lot and also hiked twice during our Canadian trip so a gym was not needed, however I caught a glimpse of the gym and it was not anything I would bother to visit. There was broken equipment and maybe a total of six machines (including the broken ones). The hotel has an on-site full service Applebee's on-site. It was one of the cheapest places to eat. read more

Oakes Hotel - Hotels Near Me - Niagara Falls, Ontario

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Paid over $200 for a room with a view of the falls, ended up getting a very good view of trees and a parking lot. Speaking of parking lot, you have to pay $35 for parking in a lot that was full. Also wifi kept cutting out (first world problems) but paying $200+ for a room without a view and no parking, at least have decent wifi. read more

Oakes Hotel - $200 view - Hotels Near Me - Niagara Falls, Ontario

Stayed for two nights beginning of November. Generally the area was very quiet because it was outside the season. Hotel staff was very friendly and helpful. Rooms are clean and I had a great view to the Niagara Falls. If I would come back again, I would ask for a room on a higher floor because of the great view. Wellness area is acceptable. A nice small pool and a jacuzzi. The sauna did not work during my stay. The hotel is in middle of all entertainment places. The Casino is around 5 minutes away (walking). The Niagara Falls Welcome Center around 10-15 minutes. read more

Oakes Hotel - View from hotel room - Hotels Near Me - Niagara Falls, Ontario

Worst hotel experience ever. The only positive thing I can say is the view of the falls is great (we stayed on the 21th floor). There are virtually no amenities to be had here. No on site restaurant or bar...instead you can have room service via the adjacent Applebee's...um, no thanks. There are many restaurants in the immediate area, but not quite the same. Parking is expensive and inconvenient. No real concierge service. Common areas and rooms are drab, unremarkable and not well appointed for the price. Cable is horrible, wi fi up charged. Never again. read more

I want to walk out right away, too expensive for $264 a night. Our room is located in the second floor in where all the utilities are located. Full of garbage and dirty sheets on the hallway. City view , cars are so loud. Sheets and pillow cases are not fresh. Smells like a hair that never get washed for more than a week. Hsirs on sheets. So disgusted. Never comeback here again. Room is dirty. read more

The good: The view, friendly staff, proximity to everything, Applebee's breakfast, comfortable beds, you can actually hear the falls!!!. Did I say the VIEW!!!!!!!. What an amazing view. It was cold when we were here and we got to have a front row seat at the falls from our room in all lights. How relaxing! The bad: our toilet overflowed (at least they took care of it but I didn't want to step on the bathroom floor after that), the dated furniture, weird location of light switches, thin walls, sloped room ( the drawers in the dresser kept opening up ), rooms very small, no blanket on the bed,no microwave or free fridge, disgusting pool area ( so much hair on the ground and stuff floating on the hottub ), WiFi spotty, little to no information in the room and a phone that didn't reach the front desk when called. We had a Groupon deal which included free breakfast at Applebee's. We liked it!! We had vouchers and used them every day. The waitresses were friendly and very accommodating. For a free breakfast it was good and plentiful! read more

Oakes Hotel is the best deal as fas as hotels in The Falls! Most people flock to the Sheraton or the Marriott based on the name, but in my opinion the Oakes surpasses all others. The location is fantastic. right on Fallsview and conveniently located near the lift to go down to the falls. With that said, Oakes Hotel does have it's faults as most hotels do. We had a room with a fantastic view which I highly recommend - Room 1919, book it! I swear it has the best view in the the hotel...or so I'd like to think. Just in case you don't have an awesome room, Oakes does has fireworks viewing on their 14th floor observation deck. It gets packed on fireworks' nights, so get there on time for a seat! The staff was great while we were there, especially the concierge on our first day. He was extremely helpful and gave us some hints & tips for our stay. Our room was huge - two queen sized beds and a living room with a beautifully large, modernly updated bathroom. I spent many mornings chilling out by our window just watching the falls below me from our magnificent view. They must have a lot of Asian tourists because I saw signs in Korean and Japanese, plus their info book had tabs for Korean and Japanese, as well as French. Now what needs some work. They need to upgrade their TVs! They still have the old style, boxy TVs - they need flat screens. Also, they have like 5 channels to watch which sucks majorly. Honestly, the rooms just need some overall renovation. The bathrooms looked newly done, but they need new bedding and just a freshening up in general. No bed bugs though! I looked closely after hearing horror stories of other hotels in Niagara Falls and found the beds to be clean & free of bugs, as well as comfy. The parking situation is crap! I drove up from Chicago so had my car with me the entire time. If we did something early in the day and got back early, we had no issues finding a parking spot in their paid parking lot. If we got there after 6pm, I had to squeeze my car into a space I'm sure wasn't really a spot, but my Fit was tiny enough to fit in. I felt bad for the SUVs looking for a spot only to find there were none left as I know they had paid the $15/night for parking as we had. I sure hope they refunded their money! My friend's Aussie accent swooned the front desk and we somehow scored free Wifi but normally the internet is an extra $10/day as well. We got a great deal on Hotels.com for the room (149.29 Australian Dollars/night) so I would suggest watching the deals! Pro Tip: I understand it's appealing because it's sooooo close, but Do.Not.Go. to the Applebee's next door - go anywhere else for a meal! :) read more

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We stayed at the Oakes Hotel Overlooking the falls. This is our first visit to this hotel. The hotel is very plain Jane. It has great views overlooking the falls. That is what you are paying for. Don't expect Embassy Suites quality when you're paying 40% less. We were on the 9th floor and our view of the falls was excellent. Going to the 14th floor observation area - it was an amazing view. We had two queen beds and a sofa bed Our room was spacious and mostly clean. You could see stitching on the easy chairs. I have no problem with stitching and repairing ripped upholstery. However, try and use a thread that matches the fabric colour. We had a jacuzzi suite. The advertising material should be updated to read that it is a single-person jacuzzi tub. If you're dreaming of getting 2 people in the tub for some wild monkey sex, its not going to happen. (try the Embassy Suites) My Aspergers Autistic child commented that this is the worst hotel in Niagara Falls that we have ever stayed in. The WiFi was not free, and there was no cartoon channel on the television. For what we paid we got a decent experience. However if anyone from management is reading this review: - fire every single person involved in the cleaning and maintenance of the hotel. - you could see dirt pooled around the knobs / buttons of the jacuzzi. - the hot tub at 9pm, was disgusting there was hair, lint and soap scum floating in it - the cold tap water in my room was warmer than the frigid indoor swimming pool. - no fitted sheet was provided for the sofa bed - there are limited television channels, and a lot of the channels had static. I think we counted about ten (10) channels in total. - the lightbulb was burnt on on the one desktop lamp - the coffee maker was not working. I'm giving this hotel a generous two star rating. A third star would have been earned if the hot tub were clean, and the lamp, coffee maker, and sofa bed linen issues didn't exist. read more

I booked this hotel through booking.com and thought I was getting a pretty good deal. I thought included in this deal was parking, breakfast and wifi. Turns out I was wrong. I'm not sure where the false advertising happened but once I checked in I learned none of these things were included. The front desk staff member was very curt and didn't care to hear what I had to say. The room was clean and comfortable. Although I don't understand why there were only three towels for a family of four. The TV channels were a joke! Other than the news, nothing to watch at any time. At least give your guests one movie channel. Parking was $20 per day and wifi access in the hotel will cost you $10 per day. We had a room with a view of the falls and that did not disappoint. It was great to see the falls day and night. read more

Oakes Hotel - The view from our room on the 10th floor of the Oakes hotel. - Hotels Near Me - Niagara Falls, Ontario

I was visiting from Oregon and bought this hotel online as a package through wag jag. The heading said falls view so I figured I would be getting a room with a view. I was given a room that was a courtyard view, that was looking at the parking lot. When I called to ask I was told that's what I bought and I could pay $80 more to upgrade and since it was what I came to see I upgraded. The new view was spectacular. Now the room was nice but the curtains were missing a panel so in the morning it was very bright at 6am so I got up to shower. When I turned the shower on it sounded like a jack hammer so I quickly got out figuring the neighbors probably wouldn't appreciate this. Time to check out and at the front desk was the guest service manager Nicole. I explained the curtains and the shower and she really could care less about it. Would never return to this hotel. read more

Oakes Hotel - The blackout curtains in our room. - Hotels Near Me - Niagara Falls, Ontario

We arrived at our hotel at 2:30am after a long 9 hour drive. We paid over $700 for 2 nights for a Suite with the Falls view. The view did not disappoint -- it was actually quite breathtaking, but the room awful. I could've gotten those views at another hotel nearby!! We arrived and our A/C didn't work. The room was about 85 degrees and we were just sweating - called downstairs only to be informed that they couldn't do anything until 8am and they couldn't move us to another room since they were sold out for the evening. We literally didn't sleep from tossing and turning because it was so hot in the room. They finally replaced the A/C unit at exactly 8am the next morning (since I called immediately). They didn't comp us for anything! They just didn't care! On top of that, the A/C didn't accommodate the size of the room -- the sofa bed for my daughter was closer to where you walk in and the A/C didn't reach that area at all and there is no A/C in the hallways of the hotel either... just a hot mess!!! The other issue was the bathroom. The shower was extremely small -- like so small that it was hard to shower in. I couldn't believe it.... we paid all this money and ended up being so disappointed with everything except for the view. They also charge you $30/night for parking and a resort fee as well!! Just wayyyyyyy too much money for what you get! Use your money wisely and go somewhere else. DO NOT STAY HERE! read more

My boyfriend and I booked a fallsview room and as we didn't book it way in advance it was pretty expensive. While reading this I know you're probably wondering, "All fallsview rooms are always expensive." Not all the time, especially if you book the room way in advance. Anyways, upon arrival we had to wait for such a long time just to get our room because apparently it wasn't "ready." We waited almost 2 hours just to get the fallsview room that we originally booked. After getting our room key card, we walk into the room and we were surprised at how huge the room was. It was really spacious, however it was outdated. The furniture definitely needed to be replaced. Fallsview? No I don't think so. Despite seeing some of the falls, it was mainly hidden by trees, the parking, etc. I felt like the amount we paid was not worth the view. The staff.. were okay. Some were friendly, some were not so friendly nor were they helpful. Also, if you need eating utensils, you need to walk over to Applebee's to get them (and good luck with their service because it sucks!) Parking is $30/night, but you should try to find cheaper parking elsewhere. Pros of this hotel would include the rooms being spacious, some of the friendly staff, the beds are comfortable & it's a walking distance to many attractions and restaurants. This hotel is okay, not the best and not the worst. P.S. waiting for the elevator at this hotel can be a nightmare at times! read more

While visiting my friend in upstate New York, we took a drive to see Niagra Falls and he decided to book a night stay at the Oakes Hotel. Seeing the hotel from the outside, I was not expecting much. However, our room was breath taking. We entered our suit to a living room type of area with a TV and couch. Then we got to the bedroom area, which has a king sized bed and an even larger TV positioned in front of the bed. I opened the curtains to see a stunning view of the falls. I went to the bathroom to brush up and was stunned by how large it was- it had an amazing jacuzzi bath tub and a regular shower. The room was incredibly spacious and made for a very comfortable stay. The best part came at night where our view of the perfectly lit falls was clearly visible from our window. I wish there was a balcony we had so we could've stood outside to enjoy the view. Overall, I loved this hotel. I have never stayed in such a nice room and it was the perfect place to enjoy the falls at night. read more

We booked 2 rooms for a family trip for 6. A large falls view suite on a top floor with a waterfall view overlooking the horseshoe and the other with a city view. The falls view without a doubt was magnificent but I need to stress that only the view was magnificent. The beds and sofa could use a fluff and the bathroom a little update. As for the room with a city view, it was disappointing. The room is supposedly on the 2nd floor of the hotel. However, once you get off the 2nd floor elevators and make a left, you trek a long way to get to your room. At some point you are certain you are no longer in the high tower. Sure enough, once we arrived, the feeling was validated. Our view was the parking lot of Applebees, doors away from the actual tower. The main hotel attached itself to an old motel only accessible through the 2nd floor of their main lobby. When we attempted to address this with the manager on duty, he just brushed us off. Nothing in the description suggests we would be leaving the actual building through a secret corridor on the 2nd floor. It was deceiving and falsely advertised. The room certainly did not feel safe either. Also, steer clear of the dinner upgrades. The restaurant really short changes the menu and makes it clear to the waiters assigned to your table. It is kind of disgusting to offer such packages which are suppose to be fabulous yet create an uncomfortable evening for the guests. There are a lot of restrictions with upgrade options only. Otherwise, it is their basic pre-fix. You will feel better dining without the dinner upgrade package, I guarantee. read more

Oakes Hotel - Hotels Near Me - Niagara Falls, Ontario

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The rates in this hotel are reasonable because you get the most beautiful view of the Niagra Falls. We were in the 20th floor and had 2 beds with a living area. We hardly used the living area because it was not on the side of the windows. (So it was a waste of money to pay the additional $20 a night). We all wanted to be by the windows all the time. The Hotel is in walking distance of the town and across the street from the Hilton, Embassy, and Marriot hotels. There is not restaurant or bar in the hotel. All the restaurants in this area are very expensive so if you want a resonable prices, you need to walk to town. If you do not mind the old decor, old bedspreads, no flat screens, paying for Wi-Fi and parking, then this hotel is fine for you. Mainly you are staying for the beautifull waterfall view. Next time I'd probably choose to stay at the other near by hotels that have the same view and that offer more amenities, upgraded rooms and friendlier staff. Even the vending machines were 90% empty... I do not want to walk just to get coffee or juice or a piece of bread. I hope this helps you. read more

Oakes Hotel - Awesome view from our room - Hotels Near Me - Niagara Falls, Ontario

I stayed 2 nights recently (Dec. 30 - Jan. 1) The view from the room's window (10th floor) was amazing! The observation window on floor 14 wasn't anything special if you have a falls view room though. On NYE they had free apps and sparkling wine in the lobby for guests, and put New Years swag in our room. And NYE fireworks were better from bed than outside and on the ground (since they went off at 9pm and midnight). The room itself was nice and clean but nothing special. The beds were considered queen sized but smaller than I'm used to. (I don't mind but my 6' 6" husband does.) No fridge in the room so we put ice in the sink to keep food/drinks cold. Ice machines on even floors 2-12. The bathroom in the hotel lobby smelled disgusting all 3 days we were there (I'm 6 months pregnant so I had use the bathroom each time we came back to the hotel.) I thought the casino was attached to the hotel but it's not (unless there was someway to get from A to B without going outside that nobody told me). And you also have to walk outside to get to Applebee's (which I didn't go to). When you check in and sign the contract it mentions parking so you need to tell them you aren't using their parking lot. As far as parking at the casino's garage - you park there, and when you leave you can swipe your Players Advantage Club card, which you get for free at the casino and use it as proof of playing. (I put it in the slot machines when using.) Also, other reviews said the wifi wasn't free but they included the password when they gave us our room keys. It could've been one of those random charges that they had but overall it was the same cost when we left as it was on our reservation email. They broke it down from CAD to USD, which was helpful. There's so much to see and do that you can walk to from the hotel, which is nice. The pool was warmer than expected (which was a good thing), and the hot tub was just okay. An employee came in to check the water levels and mentioned he was supposed to check it hourly but hadn't done it in awhile. Probably something you shouldn't tell the guests. The exercise room had 10 or less pieces of equipment, including 2 broken treadmills (the only treadmills). It was a good experience for my husband's first time seeing the falls but I don't know if it will really be worth the money for the next trip. read more

Hotel is clean and affordable. Mechanics need updating rooms are really small. Access to attractions are easy. Cheer competition going on the weekend we were here and staff handle fantastic! Remember to bring plug strip to charge any electronics. We had 4 phones to charge and had to unplug lights in order to do so - making our room fairly dark. No 'extra' outlets in room. Pool nice. No frills hotel. At check in I asked about any specials- breakfast, dinner vouchers etc. staff said nope not with your reservations... another family had to tell us about options for breakfast lunch and dinner vouchers- be sure to ask!!!! May stay again - not 100% read more

The front desk is very rude and discriminating. They didn't tell you that they will have a receipt slip into your room in the morning, we went to ask and she doesn't even want to listen, just looked at her computer, very disappointing. read more

This place is an absolute RIP off. After make a reservation on Booking.com, I found another hotel I liked better. I proceeded to cancel the reservation 10 minutes after being placed. I get my credit card statement and see I am being build for a room I did not use. That is outrageous. Will not even listen. DO NOT STAY THERE!!! read more

The room was clean and had a great location! Great view of the falls, and the staff was friendly. For being so close to the falls, the price was great. Clean hotel. The only downfall-- The lot was snow covered and icy all 4 days (it seemed like it wasn't salted at all). read more

Oakes Hotel - View from the 7th floor. - Hotels Near Me - Niagara Falls, Ontario

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A good value hotel... nothing luxurious but good for place that provides a view of the falls for a reasonable rate. The design of the rooms, is a bit lame.... if the beds were on the opposite wall, one could lie in bed and see the falls, but such was not the case. Also, the shower pod was odd in that a built in seat was in the front corner , and caused the controls to be positioned closer to the outside of the tub, instead of being in the center of the tub. This placement caused the shower curtain to touch me as I showered. Pretty gross when one thinks about all the people that shower in a hotel room. Also, there are not enough electrical outlets in the room. I had to unplug the lamp to plug in my phone. The only unused outlet was at the sink. Also, beware of their promotional rates, as well as the resort add on fees and parking!! I added a package which included a $30 voucher with Remingtons of Niagara....which one might assume is a restaurant in the hotel...but it turns out is on the other side of town. They do provide a shuttle, but the restaurant was TERRIBLE. The worse beef I've ever had. After tax and tip, the meal still cost an additional $97 after the voucher. If the meal had been good, I wouldn't have been annoyed about being dragged to a restaurant across town, but it was not worth the money, nor the calories. We walked back to the Oakes and passed many better options that probably wouldn't have cost much more than what we paid. Also, FYI: the voucher was not valid for Remingtons' Couples special promotion. Our package, also included a breakfast at Applebee's, right next door to the hotel. Their breakfast was surprisingly good and the voucher included most of the breakfast menu. Thus, this was an exciting win after the dinner fiasco! Next time, I would look to just get a room and breakfast and toss the dinner voucher and try some of the more interesting places right around the hotel. read more

Gross and disgusting. At $500 a night for a random time in August outside holidays there is a certain expectation. This is listed as a 3-star hotel but should definitely be re-rated. The website is INCREDIBLY deceiving. Two of the three elevators weren't working for half our stay, we found 2 stained pillows on the bed, all of them were lumpy and so was the duvet, and the towels were thin, hard rags with multiple strands of hair on them. You had to play with the key card to get the door to open every time, and you could hear the pipes. The pipes were clicking and rushing throughout our stay we thought they would eventually burst. The ceiling was bubbled and peeled all over. We got a room with a jetted tub but the jets were not working, they created waves in the water and nothing else. We had a third floor view of the parking lot (so much for falls view) and the curtains don't stretch over the whole window! We had to spread them out from the bottom and try to pin them together. We also found garbage in the room, crumpled receipts. It's very clear the room was barely given a look around by the cleaners. The AC unit face was loaded with dust we were scared to turn it on as we didn't want to breath through a filter and unit that has not been maintained for so long. We found coffee stains on the night stands, had they been given a wipe down, the dried stains would have come out. My bedside lamp was not working, we even tried plugging it in elsewhere in the room. This means my charging outlet on the lamp was also not working so I had to charge my phone in an outlet across the room as I didn't have electricity by the bed. With the wallpaper peeling in every area of the room and the rough bedding, stained pillow cases and disintegrated non-absorbent towels, it's clear this hotel is more of a motel and needs to be re-rated. They do not clean the rooms or maintain the space. Check-in took a solid 10 minutes while at the counter, I'm not sure why. They also place an additional $100 hold on top of the fee as a deposit but that is not listed on your bill, which they make you sign on check-in. We'll see if that extra $100 does drop off my credit card, if anything, they should pay us for leaving the room cleaner than we received it. Take your $500/night and spend it somewhere clean and functional. read more

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Pros: Lots of privacy! My significant other and I stayed in room 2020, which was really great because we got a very clear view of the falls! Breathtaking! Our bed was very comfortable, our floor was very quiet...our room was very clean...the TV worked ...the lamps worked, all the light fixtures worked. We had a very nice closet...when you walked in, immediately to your right, along with the couch; we had extra sheets, extra towels. Well stocked. The robes and my bed were the highlights to me. They were very comfortable. I love the elevators too...they have three elevators nice view on the way down of the attraction and view on the way up. The elevators they're pretty quick and functional. They had a cute fridge and complementary coffee and a nice partnership with Applebee's for discounted breakfast. Easily accessible to the falls, the casino, plenty of restaurants and activities to do, the location is great! Cons: They charge you $30 a day to park in their parking lot and they don't tell you until you park your car. I think that is so messed up, considering that you already paid for a room, the parking should be complementary, or at least discussed prior to arrival so there are no surprises. This was my biggest turn off about the hotel. The staff was not rude but they weren't personable either. Most of them looked very tired and overworked. I can understand that as this area is higher volume to tourist than any other site in Canada. I know this sounds petty but the windows are very dirty on the outside. It makes it hard to really enjoy the view of the falls with the dirty windows...however, I totally understand that because the falls, and the mist, it's only so clean you can keep these windows and even your car! I was not happy with the dated programs on the TV, repeats of channels and for what we had paid for a room, I would have imagined that the entertainment would have been better. Luckily for my significant other there was a Steven Seagal marathon and I found out that he's a Steven Seagal fan (which was not what I expected)...but he enjoyed himself in that capacity. So that made me happy. There was an air conditioning unit in the room, and kept our room pretty cool, but it was pretty dated they could possibly stand to upgrade that. I hated that the floors didn't have their own ice machine, they are only three floors with ice machines and we were on the 20th floor, so I would have to go down to the 12th floor to get ice. The 12 floor is really creepy by the way so I just opted to go to the second floor to get my ice after that. It's that creepy on the 12th floor. The complementary coffee cup was dirty I had to wash those out before we used them. I absolutely hated the soap that they gave us it would not lather, it would not suds it just drove me nuts! Bring your own soap! Especially if you aim to use the jacuzzi. There's a cute little fridge but there's no microwave in the rooms, so whatever you eat you have as left overs you'll have to leave it out, or leave it in the fridge and warm it up downstairs. Overall I would give the hotel rating three stars. Please understand that my experience was positively altered by the view that I had, the company I was in, how beautiful the Falls are, and how comfortable the bed was. And I just freaking love Canada! read more

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The water pressure is nice but the hotel has either freezing cold water or boiling hot water, no in between so you can't really enjoy it. They can't keep track of their reservations between shifts, as the contract shifted from worker to worker they mixed up the papers and then charged us an extra night for it. The woman behind the desk was very rude when we tried explaining this to them but the manager insisted her workers make no mistakes. It's very dirty and outdated. The rooms don't have a lot of outlets and the Wi-Fi is bad. They have a pool which is nice but it's rarely cleaned (rarely used too so up to you). There is no complimentary water in the lobby just coffee or tea but your room gets just a few water bottles. The view is good. I wouldn't come back here, for this price you can find something much better. read more

Wish I had read these reviews before booking this for my birthday. Me and a friend with her children drove here last month. Not one word about $40/night parking on Booking, Expedia, etc. It's just, "Surprise," when you get there. Food, WAY overpriced! Even when converted into USD, it's still expensive. I have never paid $56 (USD) for buffalo wings and fries at Applebee's! Oh, but in Canada near the Falls, you will. Had a bi-level room, and another thing they don't tell you is that if your room says, "Falls View," and your room is bi-level, only the DOWNSTAIRS part has the view. You enter at the top, which has no view, but you have to see the Falls from downstairs. Well, it was me, my friend and 4 of her children. I let them have the downstairs, while I had my own place upstairs. My birthday, and all I got was a view of the street when it was never explained that the upstairs occupant won't have a Falls view. I had to go outside my room to see the Falls. (FYI for anyone thinking of booking the bi-level suite) Beautiful place, but everything about it was a rip off. Way too much money for what we got. Housekeeping does NOT clean your room unless you call the front desk. Even then, there's a 50-50 chance someone will come to clean. Had to beg for more towels and toilet paper. Took them 2 days to even bring that. Paid $1300 for my room only for them to NOT have a microwave or coffee maker. For that price, I could've just stayed on the NY side, and just drove over to Canada for a day. read more

Loved our stay in room 1117! Great service, great location! The view is in my opinion the BEST you can get. Staff was friendly and professional,also very helpful. We will be back next year and staying in this exact room! Love it! read more

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Even though the cities so beautiful but we had bad experience at the hotel from the time we checked in to the bad beds till we checked out. No facilities. I do not recommend it at all read more

Don't waste your money. We paid for a view of the falls and got a view of the parking lot. read more

Oakes Hotel - "Falls view" room. - Hotels Near Me - Niagara Falls, Ontario

Thought I did my research at time of booking but I was wrong. Stayed in their Falls view king jacuzzi room and the hotel all together gave me a bad vibe. Stayed on the 12th floor and I will give them the view it was pretty good however the windows were extremely dirty not sure how often they get cleaned on the outside. Our room didn't have a safe which when traveling and carrying money would have been nice to have. The wall paper in areas was cracking or looked poorly sliced together. Bed could have been comfier. The whole room all together just seemed out dated the jacuzzi was old and that's where the shower was as well. Toilet is separate from the jacuzzi so the actual bathroom is very small. For my 3 biggest gripes about this hotel. 1. They refuse to take off the 8% TIF tax. For those who don't know what that is do a little research it's giving Niagara Falls a bad name as they charge a bs "voluntary" tax but refuse to take it off. 2. This hotel charges 30$ a day for parking. Do yourselves a favor and park at the casino for 5$/day during the week or on the other side of Murry st by the IMAX it's 5$/day or 10$/day on the weekends. Just make sure you tell them how long they're staying. 3. I'm sure you have seen how this hotel gives gift cards to Remington's. We went and were a little under dressed not looking like slobs though and were told we needed a reservation but I was ok with that because the group in front of us told the hostess they had a coupon after she grabbed menus and had to change menus based on the coupon value. Are you kidding me! My overall trip to Niagara Falls was fantastic but this hotel made it seem like they'll stick it to the tourist literally every chance they get. read more

I loved my stay at Oakes Hotel! The staff was friendly and accommodating, the view of the falls was breathtaking, and I didn't have to drive anywhere because everything was within a comfortable walking distance! I wouldn't book any other hotel for my next trip to the falls after staying here. read more

Oakes Hotel - View from window on 11th floor - Hotels Near Me - Niagara Falls, Ontario

Too expensive ! $60 for out door parking for two nights!we parked our car here! Terrible.they did not clean the parking area properly. In the lobby I could not find hot water for tea, I tried 4 times. read more

Oakes Hotel - Hotels Near Me - Niagara Falls, Ontario

First of all, the view is amazing, which was very expensive. First morning, we expected the housekeeper to clean the room. She didn't, we complained to front desk, which is always busy. You cant get in touch with them through the phone. I had to go downstairs and wait in line just so they can tell me they only clean rooms that are requested to be cleaned. After requesting for my room to be cleaned, it had not been cleaned. We complained again and they said they will send someone but they didn't send anyone. We were out of towels, toilet paper, the garbage was full. We went down the second day and asked for our room to be cleaned. They finally sent someone to clean the room. The way the lady cleaned it was by only picking up the trash, picking up the used towels, organized the bed, and brought new towels. The floors were dirty. There were ants. I found 5 ants in my room. One was on my bed. They don't have a coffee machine in the room. You have to go downstairs to get coffee. The floor is cheap wood. Windows are not clean. I will never book with this hotel again. The front desk people were very nice but my experience with this hotel is absolutely ridiculous. read more

Please take my advice and do not stay here. This is probably the worst hotel in Niagara...ok, not probably..it is the worst hotel in Niagara. I booked a RIVER VIEW room and I am currently looking at a parking lot. Although there is a painting of a river, on the wall of the room...maybe that's what they meant by river view. The hotel is ugly, outdated and feels like you're in a halfway house. The walls are paper thin, and you can hear conversations from both connecting walls. Nicolas and Alicia, the managers on duty were absolutely no help at all. I calmly tried to explain that I was dooped and misled into thinking I was booking a river view when in fact I got a parking lot view. Alicia actually hung up the phone on me, when I asked her to come see for yourself, whether you can see a river. This place is a dump. The pictures online do not in anyway shape or form reflect how atrocious this hotel is. Beware, do not book this hotel. Trust me, book a MOTEL instead, you'll be better off! read more

I am beyond LIVID, I mean LIVID with this hotel. I booked our hotel through Expedia, and they have hidden at the very very bottom there's a $30 parking charge. I saw the $15 hotel facilities charge or whatever it is they like to make up to overcharge people with, but missed the tiny print about the parking. I get to the front desk, and the girl goes oh that'll be $50 extra for the facilities charge and the parking. Um, what???? I tell her, I didn't see it, and booked through Expedia, which I ALWAYS book through, and hadn't seen it there. Her reply? Well I've been on Expedia, and it's there. Gee, that's an awesome start to my honeymoon. So we get to our room without a view, and the jacuzzi tub we paid for? Yeah, couldn't use that because it had a dead bug and some other nasty looking stuff in it as well. SO that was out for our romantic getaway after getting married. I check the bed, and there's hair under the coverlet. The wallpaper is pulling off the walls. We were given only 2 tiny towels that probably wouldn't even wrap around a small child even as well. What a waste of over $300, let me tell you. I will NEVER be coming back here. I'd highly advise everyone to avoid going here as well. Oh and that free wifi? We had to figure out the password, as it was never given to us. read more

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We were on the 3rd floor. The room was outdated. The toilet was slow to flush then completely stop working. The shower didn't turn on. The view of the RIVER was obstructed by trees. The dinner package we received for dinner to Remingtons very limited selection forcing you to upgrade. Food wasn't worth the high price. Be prepared to spend a minimum of $50 additional. When I explained my grievances to the concierge of hotel. "He stated my room was under renovation, sorry". Didn't offer anything on behalf of hotel. DO NOT STAY AT THIS HOTEL. DON'T BE FOOLED BY THE LOBBY. THE ROOMS ARE DUMPS! THE PARKING IS ADDITIONAL $35 A DAY read more

Oakes Hotel - The oaks hotel fallsview 6546 Fallsview Blvd, Niagara Falls, Ontario. Stay far away don't be fooled by the lobby this hotel is a dump - Hotels Near Me - Niagara Falls, Ontario

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My fiancee and I booked the hotel through a Social Living coupon that included dinner at Remington's, wine tastings at four local wineries, a chocolate tour at FX Chocolate, and breakfast at Applebee's. I will first discuss the hotel, then the deal we got since it seems like many of those who go here get the package deal that includes the breakfast, dinner, and wine tastings. When we booked through the coupon, it was $109 (Canadian) for a two double or queen beds (I forget which). I called to see if we could have an upgraded room with a king bed. They said their upgrade is a king bed, jacuzzi suite for an additional $40. I upgraded. We arrived and check-in was prompt and courteous. All of our information for the wine tastings and chocolate tours, along with our breakfast and dinner vouchers, were organized in an envelope. The staff was very nice and helpful. Our room was on the 12th floor, with a gorgeous view of Niagara Falls. The room was clean, and we the only issue we had while staying there was that one of the wood panels on the bathroom cabinet fell off in the middle of the night. That was likely due to the steam from the shower and jacuzzi over time. We stayed just one night, so I cannot speak for the quality of the cleaning staff. I put the tv on for a short time while my fiancee got ready for dinner. There are just a few channels, but we didn't care. We weren't there to watch tv. I realize that this may be important for some, so be sure to consider that. We had no issues with the staff. Our entire time, they were very friendly. Yes, they do get you with the parking at $20. It was not secured, that is to say the protective gate/bar was not down limiting it to guests only. I am sure there are cheaper parking ramps. We weren't bothered by it because it was convenient. The Falls View Casino is a few streets down, and the parking ramp is adjacent to the hotel. For cardholders, it may be cheaper or free. Overall, the hotel was great. They seemed to have renovated, and the room we had was very nice. I will post a few photos from my phone. As for what was included. I am including this only because many may be attracted to the package deal. I would definitely go back to the Oakes. I may re-consider parking next time, but would definitely reconsider food options; namely dinner. We arrived Friday night after work and checked-in. We moved our dinner reservations from 7pm to 8pm (without issue, thankfully) the day of because I got stuck at work later than I wanted. The hotel provides a shuttle service, which is convenient, however, it is a large cargo van. It can hold around 12-14 people depending. Albeit, the restaurant is a 5-10 minute drive away, but some people were annoyed (rightly so) that she had to come back to get them, which made them late for their reservations. It operates regularly and frequently, every 20 minutes, or sooner, so it was not a big deal. The restaurant itself was really nice when we went in: low lights, fireplace, singing servers. Overall, we got good vibes when we walked in. We were seated right away. However, things were not as nice as they seemed. I'll duplicate this on the Remington's page, too, for good measure, but in short here, I will highlight our issues. The restaurant is deemed a high class, award wining steak and seafood restaurant. It did not hold to that award winning standard the night we were there. I would categorize the food as mediocre. The service was good, however, I wish that our server came by to check-in more than she did. To be fair, it was busy. We got a pre-arranged menu as part of our voucher, but had the opportunity to upgrade our appetizer and entree, if we wished, for an additional price. We did so. My fiancee ordered the French onion soup and I ordered the calamari. My fiancee's soup was luke warm and the bread was so hard that she could've cracked a tooth. I would like to say this is an exaggeration, but it isn't. You could hear how hard the break was when she hit her spoon against it. My calamari was edible, but overcooked; they likely kept it in the fryer a little too long. My fiancee sent the soup back and got another. This time, it was hot and the bread soft. Our server said "they have a new way of doing things in the kitchen." I did not know what she meant by that. It is French onion soup. There is broth, onions, bread, and melted cheese. What are they doing differently that merits a rock hard piece of bread and luke warm broth? Our entrees were better, fortunately, but not without critique. For brevity, I will rest on what I already said. Suffice it to say, we would not return to the Remington. The wine tastings were great. Each one, especially Peller Estates, was lovely. We did go to FX Chocolate, but arrived after a tour began. We sampled, but did not wait for the next tour. As a whole, everything but dinner was good. Applebee's breakfast was better than dinner. LOL. We hope to return, but be more selective for dinner. read more

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Trying to reach this hotel by phone was a nightmare. We never received an email confirmation from the hotel so I wanted to make sure they did book our room, so the night before our check in date, I called their toll free # for 15 minutes straight & could not get anyone to verify anything with me. I even called long distance to their Canadian number just to hopefully reach them but I just wasted $. This is why they lost a star. When my fiance booked this package, he specified that he wanted us to have a higher floor to see the falls because it was our special 8 year anniversary trip. Our package was the gourmet package (for an extra $31, we get 2 Applebees breakfast vouchers for 2 ppl & 1 dinner voucher at Remingtons Steakhouse, and wine tastings at 4 different wineries.. very good food deal.. For Applebees, you can take the breakfast to go which i highly recommend!!!! Better to eat your breakfast from your room and see the view vs. sitting in Applebee's and staring at crap). Sunday check in, Tuesday check out. Apparently, Oakes was the only hotel that still had falls view rooms available, and for a good price. My fiance had tried booking elsewhere and every hotel only had city views left. We got to the hotel early, @12 and they gave us the food & wine vouchers first and told us come back at 3 to check in. The lobby is bright, nice, and clean, staff was very friendly.. really no visual complaints. The elevator ride gives you a nice view of potential dinner eateries like some Brazilian steakhouse and some Italian place. We got keys to room 1018, with a beautiful view of both the American side waterfall and the Canadian horseshoe side. The room was clean, and the tub had the jet thing in it. The only thing was.. our tv was sort of blurry and it was sort of small. But who cares because I did not book this place to watch TV all day. I only used it as a light source at night. The only problem I had in this room was a freaking Canadian mosquito that bit me 3 times on my right arm & elbow, once on my left shoulder, & twice on my pink and hand, for a total of 7 *&%$#@! ITCHY BITES! I was sleepless and tossed and turned and scratched. In the morning, my arm and hand became swollen, and I went straight downstairs to notify management and showed him all my bites, and requested a room change, and he was nice and switched us over to room 1125. DAMN CANADIAN MOSQUITO!!!!!!!!!!!!!! The view on the 11th floor was a little nicer than the 10th floor because the view was higher. This tub did not have the jet thing, and the layout of the room was nice and spacious. Everything was clean, and organized. I always check for dirty spots around the room and in the bathroom, and both the rooms I had, passed my visual test of cleanliness. Only when you open the drawers, do you find a little dirtiness, but who cares again, because who really puts their belongings into the drawers???!! I really enjoyed my stay here, and only regret that we were unable to attend any wine tastings due to lack of time, and also could not enjoy the small pool they had downstairs, as well as the steam room. WIFI. FREE. but also was on and off. But I guess because we were so close to NY, our own AT&T internet worked!!! so again, who cares about free WIFI? My internet still works, that's all I care about! This hotel is a block away from this elevator thing that takes you straight down to Table Rock where the Niagara Journey below and the 4D movie is. This ride is $2.50 each time, or you can buy a day pass for unlimited rides up and down. Otherwise, you would have to cut through the casino OR go all the way around the hotel, down fallsview blvd which is quite a walk and a hill.....and if you are out of shape like me, will end up complaining the entire trip walking to and back from the falls just bc the fiance said, no elevator railway, we walk the whole time for exercise. SIGH Also, you can save money by not parking in their overcrowded lot for $15/day. Skip this, and walk past applebees to the Fallsview Casino parking lot that says $5 all day. Each time you exit is when you pay $5, and the best thing is, when you sign up for their casino PAC card, and you gamble on that day (slots or tables), you get free parking for the whole day for that Casino parking lot, as well as Niagara casino. This is really worth it because parking is expensive by Clifton Hill and Niagara falls, so you are saving a lot of money by parking in either casino parking lot and walking to your destination! read more