Wanted a pair of prescription glasses to compliment my contacts. Warby was close by and the process…read morewas very easy once you have your prescription. The price of the glasses includes the lenses so pick what frame style you like and sometimes check for any discounts or promotions they might have. Parking can be challenging depending on the time but there's street parking on Heights and some lot parking. Prices are quite reasonable compared to TSO and other shops with an optometrist.

Fern and Mary helped me today at the location on heights and it's very refreshing to see not one…read morebut two examples of excellent customer service in one place . I found exactly what I wanted to know and decide within 10 minutes and I even admitted that today I wasn't spending anything but just looking and I still got amazing , genuine service .

Fraud Alert!!! Purchased a pair of shoes online from Bally's official distributor in the UAE,…read moreJashanmal Group. They took my money, didn't send the goods, then ghosted me. I can't believe a trusted and reputable brand like Bally would be partnered with scammers. Disgraceful.

I have reviewed a lot of the lux brand retail stores of the Austin and Houston largely have been…read morevery impressed. That general attitude of the overconfident fashionista seems to have gone away from the Texas stores. I am from the Northeast, so I saw it a lot when I lived there. In Dallas, I definitely could come across it more readily, but there is something about the Austin and Houston stores ... that expected snobbery just does not exist in a store such as Bally. You don't go to Bally to find a bargain. In fact you go to Bally to find the best and to be ready to pay for it. The question remains, what is special about a brand that it needs to charge $495 for a pair of shoes when I can find a similar style at a mid-level retailer. I think two components allow Bally to be considered worth the money: the quality and the innovation. The loafers I am considering have probably the most polished "look" of any other shoe I have seen -- and I have a lot of shoes. The leather is pristine, firm, and thick. It almost seems a crime to allow them to touch the ground. The other component I loved is this dissolved finish they are doing. In other words, you have a cordovan colored shoe. Then, at the tip and to the side of the heel, they design the item with this lighter color or a slightly spotted finish in a color called "raisin." I had to ask the manager if that was intended, which he assured me it was. I thought it looked cool, and he agreed that most of their customers really like the look. Another item that caught my attention was a killer pair of sandals -- again fine leather throughout with a cornsilk-colored stitching on the bottom. They retail for over $200. I was tempted. My goal in life (other than staying out of the editorial pages) is to own a Bally suit. The materials are made out of butter, I think.. The twill of the fabrics on the blazers et. al. are so smooth and tightly woven that you'd think you were wearing the finest fabrics to hit Europe. There is no irony in stating that you probably are.

First time here. After researching I came across this location…read more You are first refer to eye doctor next door. Once you have prescription you walk to Visionworks and browse around. As soon as a representative is available they come to you and help you out. Laura was phenomenal, too the time to help us choose frames as well as explained how our insurance worked and what was covered. The store has lots of already sales going on for which Laura explained and we ended up going for another pair. Place was clean. Staff: friendly, helpful and knowledgeable Parking: lots

Customer service is top tier, everyone is knowledgeable and super helpful. It was first time…read moregetting reading glasses . However i feel with insurance i spent way too much. It's pretty pricey here. So people do your research before selecting an eyewear company. I got suckered into paying way over $600 for some basic reading glasses and that's with really good insurance. I'm sure the sales lady got a good commission off my sale lol.

When I walked in the store this morning the manager greeted me right at the door so respectful and…read moreasked if I need help let her know shopping experience was great and to see someone love their job keep the store running smoothly will be back

Terrible terrible terrible location. I went to exchange my toddlers shoes because the tongue broke…read moreoff after 3 weeks which is obviously a manufacturing defect because I doubt my toddler is able to rip out a shoes tongue. Even the shoes were still in really good shape (except for slight creasing in the leather because he wore them for 3 weeks) the stores manager Mr. Mejia argued with me saying they were too worn like I was trying to scam him, when I had literally gone to another location they we're ready to make the exchange, but they didn't have his size so they sent me to this location. Either way I was able to email my pics to shoe carnival and get an exchange, it's just now my son will have to wait a week or so. Looking at past reviews on Google this isn't the first nor will it probably be the last time Mr. Mejia will treat customers like this. I'm including the pics of the defected shoes so you can be the judge if they were too used to exchange for another pair.

Michelle was very nice and respectful and kindly ask me too wait will she helped another customer…read moreand after she quickly helped me with my problem

I walked in for a last minute frame repair , and was impressed on how helpful Mohagany and Michelle…read morewhere.. thank you both my lens look like new . I recommend this location .

I didn't have to wait, there was plenty of free parking. Terry, the assistant was pleasant and…read morequick. Dr Dixie Yee was fast, efficient, friendly and took time to explain what she observed with my eyes. No one tried to upsell me or encourage me to buy contacts or glasses from them. The price quoted over the phone was exactly what they charged. Absolutely the best eye exam I have ever had, I'll be back and will definitely be recommending them.

The staff are friendly enough but I'd never go back. I'm used to having the equipment cleaned in…read morefront of me before I put my chin and forehead on the equipment. They did not. Maybe they cleaned it before, I'm hoping/assuming. When I left the room, i noticed that after me, the technician did not clean the equipment and took the next customer in without cleaning or wiping down equipment. When I asked the doctor, she said should and do. I noticed the doctor did wipe down her equipment, but the instrument you use to cover your eye, I dont think that was ever cleaned. My friend who went there a couple weeks prior to me going there had the same concerns and voiced it to me, but I thought it was so prosperous that I didn't believe them. In this day and age with Covid and flu season, it's disgusting that they're not trying to protect their customers with wiping or cleaning their equipment between each customer. I'd never go back for unsanitary concerns.

I like this place, service was fast, attentive and friendly!! Juanita took good care of me! :)read more

I have been helped by bianca Everytime I go. I recommend her 100%…read moreI been coming here for years

I recently had my first visit to Northline Vision and I honestly wish I had found them sooner. From…read morestart to finish, the entire experience was smooth, professional, and surprisingly enjoyable, something I didn't expect from an eye appointment. I was highly impressed. What first caught my attention was their pricing. Their eye exam cost just $79, which is significantly less than most other places I looked into. I also liked that they offered Saturday appointments, which worked perfectly with my schedule since weekdays are usually packed for me. Booking was simple and quick, and their staff was polite and helpful on the phone. When I arrived, I was immediately impressed by how clean, modern, and welcoming the space was. The office had a stylish look with polished floors, natural lighting, and comfortable seating. It didn't feel like a typical doctor's office and that definitely helped ease my nerves a bit. I didn't have to wait long at all. I was called in almost right after checking in, and everything moved along efficiently without feeling rushed. The optometrist was friendly, attentive, and easy to talk to. He asked about my vision history, my daily screen time, and how my current glasses and contacts were working for me. It felt like a real conversation, not just a quick checklist. During the eye exam and contact lens fitting, he walked me through each step and explained what he was doing and why. I really appreciated that level of communication as thr made me feel included in the process. He also suggested a newer type of contact lens based on my lifestyle and gave me a trial pair to try out for a few days, which was a nice bonus. One thing I really liked was the clear and honest guidance I got about choosing glasses. I didn't feel any pressure to buy the most expensive frames or unnecessary upgrades. The staff showed me their selection, answered my questions, and let me take my time. Their frame collection was actually better than I expected, thy were modern, stylish, and with a good range of prices. After the appointment, I received my prescription promptly, and they even offered to email it to me in case I wanted to shop for frames elsewhere. That kind of flexibility really stood out. It felt like they were focused on giving me the best care, not just making a sale. All in all, Northline Vision exceeded my expectations. The staff was kind, the service was efficient, and I left feeling confident about my vision care. I'll definitely be returning for future visits, and I wouldn't hesitate to recommend them to friends, family, or anyone looking for affordable, quality eye care in a comfortable and welcoming setting.

Great selection in glasses & everyone here is always so friendly. I was able to get a quick…read moreappointment. The amount of money spent was definitely well worth it.