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    Oakridge Homes

    3.0 (4 reviews)
    Closed • 9:00 am - 6:00 pm

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    4 years ago

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    Shadow Trails Apartments

    Shadow Trails Apartments

    (3 reviews)

    Sylmar

    I've lived here for several years and didn't have any issued until a SLUM LORD (PAC) took over…read moremanagement. Let me start by saying this used to be primarily an adult building with teenage youths. We dont have a play yard or area on the premises. However NEW tenants think the pool area is a childs playground. We used to have fair pool rules such as only two outside guests per unit. This would keep the noise level down as well as letting the rest of the tenants enjoy the pool we pay for, as we are responsible for all the pool water usage! The pool hours were from 8am-8pm, reasonable for working tenants who live around the pool area. And there was NO alcohol allowed which again kept the noise level down! NOW, TENANTS LITERALLY HAVE A LARGE GROUP OF OUSIDERS MONOPOLIZING THE POOL WITH SEVERAL YELLING, SCREAMING, CHANTING, CRYING KIDS! WHILE THEY ARE BOOZING IT UP BEING JUST AS LOUD!! IT IS LITERALL A POOL PARTY ATMOSPHERE EVERY SATURDAY AND SUNDAY!!!! I live literall 10 feet from the pool and all I hear is commotion! To top it off the onsite managers are NOT AVAILABLE SATURDAYS AND SUNDAYS!! So basically Everybody gets away with anything while tenant living around the pool have to suffer! I have complained to the managers as well as the management company (PAC Properties) but my concerns have fallen on deaf ears! If anyone has any suggestions and could help, please let me know: ggsummer30 at gmail Thank you in advance.

    I CURRENTLY live in these apartments! I suggest you DO NOT live here unless you like dogs barking…read morenon stop all day every day, gates slamming, and your water being shut off for hours at a time almost every couple of weeks! One time the water was shut off from 10:00am until the next morning at 8:30am and they always blame it on being an unexpected emergency! One time, I was awoken at 9:30am by a text saying the water is going to be shut off at 10:00am! I was so upset and like I said all they do is say it's "an emergency"!!! I understand dogs are allowed here, but wow! I have a newborn and we can't even nap in our living room because the other residents have dogs that bark all day! We have had mice droppings on our balcony and for the past 4 months since we have lived here, we can't step foot on our balcony because of the constant mice droppings! Only once, pest control came to leave a trap! We had to catch the mice on our own because no one ever followed up! Some people are also so inconsiderate when it comes to the washers & dryers! I washed clothes and had to wait almost 2 hours just to dry them because some other resident left their clothes in both dryers!! Another time, I couldn't even use the washer because again, someone washed and just left their clothes in there like they are the only ones that live here! I have had enough! I am waiting to find another place to move to and I have only been here 1 year!!

    Glenhill Apartments

    Glenhill Apartments

    (6 reviews)

    Sylmar

    DO NOT MOVE IN HERE!!.....Do not move here, you will regret it. The water is constantly being shut…read moreoff, and hot water is often unavailable. Over the last 24 months alone, management has shut the water off more than 25 times, sometimes for days at a time. This property is operated by Essential Management, and they show little to no concern for their tenants. Rats have been found dead not only in the parking structure, but even in the pool, YES, the pool!!! The hallways and walls are filthy, and communication from management is practically nonexistent. I have sent emails and written letters repeatedly, yet they never respond. Despite these ongoing issues, they still expect tenants to pay full rent, even when there is no access to water or hot water. By law, rent should be prorated when a unit becomes uninhabitable, and lack of running water or hot water absolutely makes a property uninhabitable. Save yourself the stress and frustration. Stay away from renting here.

    I have lived here for more than 6 years. The apartment was previously managed by a different…read morecompany and a different family. The old managers still live in the building, and are always pleasant to see and talk with. The new managers are some of the most terrible apartment managers I have ever had and could learn a lot from the previous managers. Here are a few examples of the issues: They are extremely difficult to get a hold of. When you call them, they usually don't pick up the phone, or if the phone is picked up, it is picked up by their children. When you report an issue to them over the phone they act extremely dismissive and rude. They act as if you are bugging them. The managers have dogs (along with other tenants) and neither of them pick up after their dogs after their dogs have defecated on the grass (this is illegal). It can take a very long time to get issues taken care of. The water is constantly being shut off without proper warning, the water heater has had to have been repaired dozens of times rather than getting a new one, their are holes in the walls where the pipes are exposed, the "secure" gates have holes in them, the carpets are heavily stained from water leaks, etc. The water issues in particular happen about once a month. The cost of rent was increased by about 20% for everyone in the complex recently, and yet the conditions have gotten even worse. I believe the management company puts extreme restrictions on the managers, and gives them very little leeway for repairs/improvements. So because of this I cannot completely blame the managers, however, their attitude and communication could be much better. Because of all these issues tenants are constantly looking elsewhere to live. Newer complexes are being built down the street and are looking more and more attractive. If they want to be competitive there are little things they can do to make tenants happy like having an after hours emergency number, have better communication of issues, possibly consider having a meeting with the tenants to discuss their issues and vet them, etc. We don't expect luxury apartments, but having basic things work is helpful. I don't recommend anyone rent here.

    Rockwood At The Cascades by FPI Management - Leasing Office

    Rockwood At The Cascades by FPI Management

    (31 reviews)

    Sylmar

    If you want your rent to be raised 10% every year this is probably the place for you. Pet rent was…read moreraised $60 from last year on top of random bs fees that add up in our rent.. we had water damage when we moved in and that still has not been fixed. Walls & floors are thin so we can hear all of our neighbors (and they hear us) doing pretty much anything. We will not be renewing our lease here. They're responsive and get back to inquiries fast, management is nice.. just get a lot of excuses for repair requests and rent is INSANE compared to the general area. Area is clean, no pest problems besides the groundhogs in the dog park, but this is farely recent. If you have the money and don't care about existing damages to the apartments I don't think this is a bad place to live at all. Just a lot of little things add up over time to paint a picture that could look better with a little more effort.

    If I could give this place zero stars, I absolutely would. If you're considering moving…read morehere--don't. The mailbox has been broken since late January early February, forcing residents to go to the post office just to access their mail. This has been an ongoing issue with no proper resolution. On top of that, daily property management has been disappointing. Communication and responsiveness from the management team, including Brianna Moss Alexandra, and Lucia Barragán, have not met expectations. Overall, this has been a very frustrating experience, and I would strongly recommend looking elsewhere.

    Kingsbury Villas Apartments - Our Logo, the lotus has long been regarded as a symbol of enlightenment, purity, rebirth, and triumph over obstacles.

    Kingsbury Villas Apartments

    (24 reviews)

    Granada Hills

    What sets Kingsbury Villas apart from other places is their manager Jennifer. She is the most…read moresweetest person and makes sure everything runs smoothly at this apartment complex! There is a swimming pool, laundry, and bbq grill on site. Street parking can be packed but tenants get a parking spot so it wasn't an issue for me. I also had a storage unit in the garage, which came into great use. Ralph's grocery store and many restaurants are super close to the building. The landscape is well taken care of and everything is kept very clean. You can expect a pleasant stay here with an awesome manager like Jennifer!

    What makes this place great is Jennifer! She makes sure everything ok, and is willing to help you…read moreout when ever you are in need. The move in processes is super smooth too, because she gives you a folder with everything you need..from bath tub cleaning instructions to some food places she recommends! I no longer live here anymore, but one day one of my package got sent there by accident. She helped me collect it and kept it save in her office until I came to pick it up! She's legit the sweetest. The only downside living here is if you have two cars in your family, there's only one parking space available, so you'll have to find street parking for the other car/cars (which can be a real pain since there are so many apartments tenants fighting for the same street parking) All in all, nice apartment complex with a nice on site manager.

    The 24

    The 24

    (105 reviews)

    Chatsworth

    I recently moved to a new community called The 24, and I couldn't be happier with my decision! From…read morethe moment I arrived, I felt a warm sense of belonging and community spirit. The amenities are top-notch, and the vibrant atmosphere creates the perfect backdrop for a fulfilling lifestyle. One standout experience I had was with Omid, who provided exceptional assistance throughout my transition. He went above and beyond to ensure I had everything I needed to settle in comfortably. His friendliness, patience, and extensive knowledge about the community made a world of difference. Whether it was providing recommendations for local spots or helping me navigate the ins and outs of The 24, Omid was always there to lend a helping hand. Overall, The 24 has exceeded my expectations, and I truly appreciate the supportive environment fostered by individuals like Omid. I look forward to making lasting memories in this wonderful community!

    You know what's uncommon? Having a pool yet not being able to use it because there's nowhere to sit…read moreand or lay or shade. You wanna know something else that's uncommon? A gym with zero TVs or mirrors. The pool has been open for how long now and there's still nowhere to sit, there's no shade, or anything. I've only used the pool once and I ended up burning my back because since there's nowhere to lay or sit, I had to put my towels on the ground, and it was too hot that it burned my back. The gym has been open for how long and there's still no mirrors or tvs. The building I'm in has been open for how long and the lobby is still empty. Also why is it that it seems like these apartments are made out of eggshells? Every little turn I make creates a dent in the wall, like really?! Seems like the complex put out some good incentives in the beginning but once they got people in, it's like nothing has happened. I don't know if maybe they lost a contract with a construction company or what but a lot has been left halfway done.

    Oakridge Homes - apartments - Updated September 2026

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