1. The 24

1. The 24

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Los Angeles, CA

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The 24

4.1 (104 reviews)
Closed 9:00 am - 6:00 pm

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Woke up to bug on the bed

It's really unfortunate that I have to stop my day to leave a negative review, but I feel future residents deserve transparency. Since moving into this newly constructed building, I've experienced continuous issues with pests (spiders, roaches, rats) and general cleanliness. I won't go into every detail due to time, but it's been persistent. What's even more frustrating is the lack of proactive support from management. In all my years of leasing, I've never dealt with such a dismissive property manager. From day one, the experience was rocky--my unit wasn't clean when I moved in, and when I raised the issue, the manager responded, *"The floors are going to get dirty anyway."* More recently, when I brought up the ongoing pest problem, I was told to simply *"move out."* Unfortunately, I don't even know the manager's name, as she has never properly introduced herself. She does have shorter red hair, for reference. It's a real shame, because the developers clearly invested in the design and aesthetics of the building, but it's being overshadowed by poor property management. There's room for either high level accountability coaching for the manager, or even replacement at this point. A few honest notes for future residents: **Yes, the walls are thin.** You'll hear your neighbors' TVs, conversations, and even dogs barking--from inside your own bedroom. * Management has a habit of making promises they don't keep. I was told the gym in the new building would be ready by May. It's now September--still no gym. Another resident told me they were promised it would be ready in January 2025... and that never happened either. *there's a real pest issues -- roaches and spiders in units and rats along there walkways. Pest control has visited my unit monthly and it's still not under control. We do not leave food over and keep a clean space. The pest control guys laid sticky mouse catchers round my entire unit and were filled with spiders and different bugs within a week's time. The photos shown are of my mop from day one of moving in -- you can see the filth that was on the floors. The unit was not properly cleaned. Along with windowsills covered and bugs and just a small amount of the spiders I've had to catch /remove of. And the construction debris that wasn't cleaned in thwhen I first moved in The upsides: * Great location with convenient access to shops, restaurants, and services. * A friendly community with lots of families and dog owners. * The kid-friendly park is a thoughtful and well-used feature--perfect for families. Good luck!

Angel G.

I moved to The 24 in 2020 during Covid, so I have been here over 3 years. I'm truly enjoying this complex. The amenities are wonderful; - 2 gym's available 24/7 - steam room and dry sauna - fire pits - 2 pools - club house with a pool table The team is wonderful! Omid and Oksana were original agents and made my moving process easy. They were both quick to answer any questions that I had ( that was a lot lol) and assist with anything. Now they got more staff members. I met Carla and she was so nice that I felt like I already knew her. She was prompt and helped me with my little concern. I especially enjoy the community events, which attend always lol So far my fav are: - wine night - painting - pool party - casino night - Christmas part last year was a blast! Hoping this year will be no less Another cool thing almost every week they have food trucks coming to community. The maintenance team is super attentive and communicative; Sandy , Jose and special shout out to Eric who saved my life when I accidentally got locked out after business hours Of course, as I like to be honest , like any complex there are some issues ; - guest parking is very limited ( will have to park across the street) -dog owners are obnoxious, a lot of them don't pick up even though there is pet stations provided by Managment everywhere! - no lockers for packages I know Managment does their best and see emails being sent constantly about pets but people just don't care ! Overall, I have to say so far I enjoyed my stay at The 24 complex . The garden style with lots of greenery, trees and even they have a garden with oranges and herbs! These things made me feel at peace here , especially I enjoy watching the sunset by the fire pit on the roof top :)) They are building 2 more buildings so I'm hoping to transfer soon to a brand new unit :) Also super excited to see what new amenities are coming! Thank you The 24!

Roxanne L.

I just moved in recently and I love my new place. It's pretty quiet here and I love the view. The process was pretty easy, the office quickly responded to all my inquiries. Lana who helped me moved was very nice and professional. So far everything been going well. I do want to say guest parking here is been issue, as there is none :((( But coming from busy are in Hollywood, it's not worse at all , at least I can have my guests park across the street. Other than that I can't really say anything negative... I like my home , I like that I can pay online my rent and request service if needed and I like that anytime I come to the office I get personal chat with everyone. They even remember my cat's name awww And there is like 3 Starbuckses around hahah

Evgeny B.

Great complex, Oksana was very helpful and provided excellent assistance. Highly recommend!

Hot tub
Aaron D.

We lived here for 1 year, but unfortunately we had to move to another state. It was the best experience! Brand new apartment, a lot of cool amenities- 2 pools, 2 gyms (which I never used haha), nice bbq areas, clubhouses! If you are dog parent - there is a lot of dog waste stations which is really cool! And something that made this place special - Oksana and Carla from the office. They made our living super comfy and warm, endless gratitude for them, I've never seen in my life such attentive and friendly building managers, who are really into helping you!

Great Place to live! The 24 offers modern, spacious apartments with great amenities and a perfect location. The staff is friendly and responsive, especially Oksana, who was amazing in helping my family with the move-in process. Highly recommend!

Communal herb garden available for residents, maintained by management.
idan P.

I've lived at The 24 for a year now and couldn't be any more pleased with the experience I've had. Management staff is responsive and super friendly. The campus is overall kept very clean considering dog owners STILL don't pick up after their friends. The roof top BBQs have been squeaky clean every time I go to use them (quite often). The sauna is great. And there is even an orchard with seasonal fruits like figs and limes, and an herb garden which I always use for cooking. 10/10 would recommend.

So much for security ... Bike storage was broken into.

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David from the maintenance team is amazing and always accommodating! He makes sure everything is always taken care of!

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Ask the Community - The 24

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Review Highlights - The 24

The application and move-in process can sometimes feel overwhelming, but with Carla, everything was truly a breeze.

Mentioned in 18 reviews

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Truly, I can't say enough good things about Denise and the Roof Aloha team. From the moment we…read morereached out, Denise made us feel like her top priority. She dove into our needs with laser focus, crafting a personalized strategy that helped us find the perfect place that even I hadn't expected to find. Denise's attention to detail is unparalleled. She meticulously reviewed every listing, pointed out hidden gems we'd have overlooked, and flagged potential issues before they became problems. When it came time to submit our application, she guided us through each form and document with unwavering patience, ensuring everything was flawless. Denise stepped in instantly for any concerns or questions we had, negotiating seamlessly on our behalf so we secured the lease on terms that felt like a victory. Beyond her amazing negotiating skills, Denise's warmth and genuine care truly set her apart. She checked in regularly: texting midday updates, scheduling walkthroughs at our convenience, and even sharing local insights on schools, transit, and the best coffee shops. It felt as though she weren't just our agent but a trusted friend committed to our happiness. Thanks to Denise and the whole Roof Aloha team, we're now settled into our dream rental, confident we got the very best possible. If you want an agent who combines meticulous professionalism with heartfelt advocacy and someone who treats your move like her own then look no further than Roof Aloha. Ask for Denise, and prepare to be amazed.

Elleven

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(11 reviews)

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What can I say about the place that I lived for over three years? What an amazing experience…read more Pros - STAFF! Hands down, so amazing - Units are S P A C I O U S - Neighbors actually are kind + talk to you - Communal area pool + ranges are amazing - Staff, did I mention that already? - Walking distance to amazing food + drinks - Well maintained building Cons - Parking for guests (street parking - plenty, so not bad) The parking is not a deal-breaker for your guests. If you have two spaces and don't have two cars, you can always get them into your other space to avoid street parking. With meters and lots all over the area, what else would expect from the city life? It's safe here and frequently monitored by SouthPark officers as well. What I'll sorely miss about this place were the relationships that I built. I knew the entire staff and would wave, talk, and truly lean in with them all. Whether it was before/after work, going out for the night, or chatting, they were more than friendly. They became my community of friends. They felt like family. If you want a place that does not feel pretentious, has a community of others that say "hi" to you, and is close to the core of DTLA, come live here. It will be hard to find a staff that manages the building and secures it, then you will find it at ELLEVEN. Highly recommended, and I'll miss the southern hospitality that I received even in the heart of LA.

I guess my friend lives here she just moved here. The…read moreexperiences is OK it's in the area where they've done a lot of new construction so the parking is very limited.There's actually still a lot of construction happening and the nice thing about it is that Starbucks is near and a few shopping places it's also close to grand close to Olympic close to other luxury apartments you can say that but this complex is super new

HōM At Temple

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(17 reviews)

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This review is late, as I moved out of HOM just about 2 years ago. I look back at it as one of the,…read moreor maybe THE best place I've lived to date as a renter. The landlord, Sabrina, is an absolute dream to have on your team. She's personable, she listens, she cares, and she will do what it takes to make you confident in your home. Her team member Alex, is so sweet and hard working. Both of them rock a smile daily, and are very easy to talk to. The building is clean, they keep the units up to date and working efficiently and effectively. I went from a 2 bedroom, to a 1 bedroom over the course of a handful of years. My partner and I at the time were the very first renters to secure a unit in the brand new built complex. It was a virtually perfect living experience for us, and then myself alone in the one bed unit. Better late than never, I HIGHLY recommend this complex as a hop-skip-jump away from Sunset Blvd and all Silver Lake and Echo Park have to offer. THANK YOU for making me feel important and completely cared for.

We did a virtual tour of one of the available units and the manager Sabrina was so nice and…read moreaccommodating. She was very prompt in answering our questions and processing our application. We ended up going with a unit in a different area for work convenience, but honestly we really loved the concrete floors and the view from the balcony. The place looks really well run. Perhaps in the future when our current lease is up we would think about moving here. It's really hard to find a building with management who cares and it seems like this place is well managed.

The 24 - apartments - Updated July 2026

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