I am an 18 year Veteran of the Air Force and Coast Guard with 4 combat deployments. I was diagnosed with ALS at age 40, while on active duty, became a ventilator dependent quadriplegic within 3 months of medical retirement, and am writing this message using only eye movements. I can no longer speak or swallow, am dependent on a feeding tube and have a colostomy to enable bowel movements. The best service, honest and courteous. I will never use another company. read more

I called them yesterday about my air conditioning unit and they came out this morning to fix it. Two qualified employees, Bob and Max, were here on time, showed me what the issue was, and promptly fixed it. I believe these employees are so good by the fact that this is a local family business and the owner's work ethic of doing quality work is followed by their employees. At a reasonable price too! read more

Our heater went out during a really cold week. We called Wells Plumbing and they came out a few hours later, discovered the issue and replaced the part immediately. Our heater was up and running before the day was even over. Great service. Great people. Highly recommend. read more

We are new to the area. My older AC unit was having issues. I had two other companies come out and say there was nothing to be done except replace the whole unit at a very high price. I had Wells come out and the tech Magic (his name) methodically and quickly fixed my current system. Then gave me some good advice on how to keep it running well. I then asked for a price to replace the system as I know that day is coming and their quote was well below the others I got. I have found my AC and plumbing team! read more

Top notch HVAC & Plumbing. Wells Plumbing Heating & Air has done a lot of work at my house at high quality, affordable, and on time. Whether it was installing a smart thermostat, changing air filters, performing routine maintenance on my central A/C system, replacing my water pressure regulator, unclogging drains, or even installing a water filtration system to replace my old softener, this company is the real deal. Especially as a new homeowner, it's great to have a local company that I can rely on. They even explain to me how they are doing certain work so I can learn. I would recommend them to any of my friends and family. read more

Had an emergency and they helped right away. Super responsive and very easy to work with. I highly recommend.

I called for an estimate, they asked for photos, and gave me a great price. They showed up when they said they would, and were done in 1 1/2 hours! This included draining/removing the old tank, putting in new water heater & added an expansion tank. They charged what they quoted, no games. What more could you want? read more

Great honest and fast plumbing! We had a slab leak and Dana was timely in his assessment and honest in his quotes for re-piping the line. He even finished the job hours earlier and cleaned up after his job! Would highly recommend. read more

Great team over at Wells, reliably showed up at the appointment time. Professional and knowledgeable. Treated the customer with courtesy which is hard to find these days. read more

Serious the BEST COMPANY EVER! They are so honest to the point where they won't try to make money off of you unless you need their help. Spoke to BOB today and he told me to check online first on how to do little things and if I need help, call them back. And when I needed them last year, they came and took care of the mistake other contract left... (capacitor issue but they installed wrong one, causing fan to fail) The came & fixed it and gave me discount because they knew I was being scammed by the other guy... Absolutely BEST & have my trust! read more

Dana was great! My mother in law called around to a few places for a quote to get our hot water pressure fixed and install a pressure regulator per the home inspection that we got on our new home... Dana and Lisa showed up right on time and immediately noticed a leak near our water heater... I authorized the repair over the phone and within a couple hours, both problems were fixed! I even stopped by during my lunch hour at work to see the progress and everything looked great. Dana explained everything he did before he left and I couldn't be happier with the work and that we now have properly working hot water! If I ever run into any HVAC issues as well, I'll definitely give them another shot. read more

Wells Plumbing Heating & Air - Definitely worth giving a call! - Heating & Air Conditioning/HVAC Near Me - Temecula, California

Was recommended to Wells by my ex-husband (good friend). He used Wells and they were able to fix his AC when every other company he had out said he would need a new AC. I had them out to check the AC at my rental home. I knew there wasn't really a problem, but to satisfy my renters I had them check. Wells coordinated through my renters and were out in a jiffy. There was no problem with my AC said I could add freon and that was about it. The experience was so positive I recommended them to my Property Management Company. read more

We've had them to our house twice for different things and they were great both times. I love how honest they are and reasonably priced. Very good with scheduling as well. They will definitely continue to be our go to for AC needs. read more

I am going to be that guy. I first contacted the wells about a year ago for some heat pump problems I had been having. This included the returns blowing cold air when the system was defrosting, dust coming out of returns, and some trouble codes on the thermostat. I initially spoke with the owner and he said they would be out at a scheduled time (this was a while ago so I don't remember the scheduling details). The technician and the owner came out. I explained that my system is new and that I had a friend install it. Since my friend hooked me up I felt bad about calling for service calls. Anyway, I told the guys that I wanted them to completely check out the system along with solving the problems I listed above. First, they said there was a ducting problem. Again, keep in mind that the entire system is new- ducting, condenser, thermostat, wiring, etc. So they messed around for a few hours and then said they needed a custom ducting piece and that it would take a few days. I said ok and they came back and allegedly put this piece in. I say allegedly because this resolved nothing. I also climbed in the attic recently and took a look at what they did. The piece they installed was not sealed properly- supply ducting piece that connects to the blower unit was not the right fit. So they tried to tape the sheet metal to the metal blower unit, no screws. So I ended up taping it up myself and attaching some braces to keep it from coming apart. Horrible job. Side note: I had a broke foot and was not able to get up in the attic while they were completing this work. Second problem: the cold air blowing in while condenser is defrosting. They said that this could be a gas exchange problem in the copper line between the co sensor and the blower unit. The tech said maybe there is water or air in the line. So they drained and refilled the coolant and added dye to check for leaks. No leaks and no issues resolved. So after paying a couple bills and becoming more frustrated, I ended up calling goodman, which is the manufacturer of the system. They said that my unit needs heat strips added because the higher efficiency systems don't come with eat strips. I think they recommended 12-14k btu for a 5 ton system. I passed this information along to the wells who said they will order them right away. Heat strips arrive in the techs hands but they are 8k strips. I tell them again about what goodman said and they insisted that 8k is plenty big. Heat strips installed and paid for. A few days later when it got cold again what do you think happened? Yep, cold air coming out. I guess the tech didn't wire the strips in properly. So they come out and wire them so they turn on. Long story short: the heat strips don't work very well at all; the system still blows dust in heat mode; the returns still blow in cold or barely warm air in defrost mode; and error codes continue to pop up. This all adds up to a big hassle with zero issues resolved. I called the owner a few months back when my foot healed so we could resolve all this. He said he would send someone out. Nobody ever showed. I called him and he said he made a scheduling error. I hung up and never called back. I may be the exception here, but just remain skeptical and do your own research despite the rating. A true professional has the knowledge and experience to solve unique issues. read more

As a Real Estate Agent, I need things done quick, as in yesterday. When a buyer's home inspection came up with a bad HVAC unit, I needed an estimate fast. I called a couple of places but they all wanted to charge me $100-150 just to come out. Seeing Wells five star rating with 60+ reviews on Yelp, I decided to call them. Speaking with Colleen, who is very polite and highly knowledgeable, she informed me that they could come out and do an estimate for free. It took less than 24 hours to get an emailed estimate in my inbox, that I'm now including in my buyer's request for repairs. Thanks Colleen and to the tech who got out to the property! It's great to know that Wells works this hard and efficient for POTENTIAL customers, if this deal closes, Wells might be the guys we choose to do the work. I can only imagine the level of service given to PAYING customers :) read more

HIGHLY RECOMMENDED! Honest, affordable, trustworthy, and helpful. They saved me from being ripped off by other companies that take advantage of women. Quotes are free and he spent an hour trying to correctly diagnose our heater issue; whereas, another company took 5 min to misdiagnose the issue and tell me it would cost over $1000 to repair or $10k to replace. Bob was great! Younger guy who totally knew his stuff! He gave me a fair, affordable quote to get my heater fixed. He was a true professional! On top of the great service, price, and workmanship--he even gave me some helpful tips the next time something breaks. I am definitely calling them back the next time I need help! read more

Bob was great, when first I called him, he started to explain to me what to do myself to fix it, NEVER expected a free expert step by step advise for FREE over the phone. I couldnt fix it, well, I called back as I felt he showld be the one earning my business. Sure enough I was very happy with the service, Job nicely Done, not expensive, I guess its a family business, god bless them, as they do a good job. HIGHLY recomended. Thanks Bob for Job well Done.!! Albert. read more

They were on time and friendly enough, but charged me $225 to tell me my breaker switch for the AC unit was tripped. Trust me, you can find a better priced "service call" charge and I agree with the other reviewer that mentioned price gouging. I won't be using this company again. read more

Called the Wells Co. based on the Yelp reviews: HIghly recommend these guys for their honesty and fair prices. Dana came in to install a shutoff valve on a gas line for our dryer and he had to make a small hole in the drywall. He explained what needed to happen before doing anything and did it quickly and efficiently. Later we had a water pressure regulator fail on us. He came in to diagnose the situation and give us a quote. This repair is covered by our home warranty which is unfortunately not allowing them to do the work on this, but he was honest and upfront and did not charge us for the time he put into the diagnosis. Bob came in to do maintenance on our HVAC system, he came in to see what kind of filters we needed and purchased them, but when he climbed up to do the install he saw that the existing filters were fine and did not swap them just for the sake of swapping them. We paid for the filters, but we'll just keep them for the next time they need to be changed. For our experiences, Bob and Dana are skilled, honest and reasonably priced. read more

Dana arrived within the hour of my call to Bob. He was very professional and did a great job. Their company offers what most do not: a free estimate. I feel good about having him come back and do some more work around the house. They offer a $35 off coupon for the service call. Prices I thought were very reasonable. Thanks Dana! Gal read more

I also choose The Wells because of their reviews on yelp. I was not disappointed. Another HVAC company had quoted me $1500 to fix our system. He left the vent off our system unbeknownst to me. I think because it was to make me call them back to fix it. What a snake. On the other hand, The Wells technician was on time, fixed what the other guy messed up, super nice, efficient, didn't try to sell me something I didn't need, educated me on maintenance of the system and I only paid less than $200 for a new thermostat and every thing works great. We are thrilled. Seriously, don't try anyone else. These folks are rock stars in my book. Very pleased. I will be calling The Wells for all my HVAC & plumbing needs and telling all my friends about them. read more

Our a/c stopped blowing cool air on a Sunday afternoon during this recent 116° heatwave. We feared how long it may take to get service during this very busy time, as well as a possible multi-$1000 cost. I left a message with The Wells hoping to hear back Monday morning. Much to my surprise, a very pleasant Coleen returned my call in a couple hours and an appt was scheduled for noon Monday. Very friendly technician Andrew arrived early, calling ahead of time to let us know. He found the issue within minutes, clearly explaining the situation with the failed part and citing a very pleasant repair cost. Our a/c was functioning again within minutes of his working on it...less than 24 hours after my Sunday afternoon call. The cool air was an incredible relief, but not nearly as much as the very fast, friendly and economical service with The Wells! read more

Dana is the consummate professional. With the best service and quality he has become my first and only stop for all plumbing related issues. Why wait around to get quotes when you know his prices are the best in town. I have called other services which i won't name but their quotes have come in substantially higher and I always come back to the Wells and Dana. His folks are on time and gets the job done right. In this busy world it's nice to know a good plumber that you can rely on. Thanks Dana!!!! read more

Can't review the service because it was never completed. Called to request someone to unclog our sink and was given an arrival window of noon-2pm (my child's naptime, ok fine for a day). Waited up with my fussy kid until 2:30 with no call/no show. Finally, at 3:30, the plumber arrived with an attitude when we declined service as we needed to finally put the baby down for his nap and he was over an hour late. Only call this company if you don't value your time because they sure won't. read more

I had an emergency repair in my condo that is located in Murrieta. The garbage disposal housing had cracked and serious flooding had begun below my kitchen sink. Dana came out within hours -- on a holiday. Helped me clean up the water mess under the sink, replaced the broken disposal and added improved drainage piping. He also observed that the main drainage pipe was not sloped downhill, so he corrected that. He also found a small leak on one of the water supply lines and replaced that for no service charge. In other words I truly felt like Dana did these repairs with the care that one would do if they were working on their own home. The cost of these repairs was very reasonable. The Wells will be my source for all future plumbing work. read more

LOVE The WELLS!!!!!!! Bob and Dana are the best. I am a Manager of Jamba here in Temecula and they have been there for me everytime I call. They service all 3 stores. If you need anything they are there. They are a one stop shop from my A/C to Plumbing. Their Customer Service is Amazing and they have the best prices in town read more

Family owned and operated! Honest, reliable with quality work! Residential and commercial services including commercial kitchen equipment. Give them a chance to make you a happy customer! read more

Bob Wells answered my call at 9:30pm last night during the intense heatwave....he knew over the phone that it sounded like a capacitor and since everything was closed, he asked for the serial number of our AC unit and picked up the corresponding part first thing in the morning and fixed it in a snap! Plus, he was friendly and informative, which isn't that easy to find these days! I would highly recommend Bob... his prices, and services were fast and fair....we will use him for all our air, heat and plumbing needs from now on--Very impressed!!! read more

Wells provided excellent service. Bob is so friendly and my husband and I really appreciated his attentiveness to our ac issues in the middle of the heatwave. We made an appointment and Andrew showed up at our house and he was awesome. He cleaned up our evaporator coil and gave me an honest evaluation of our ac unit, never up selling, which I really appreciated. Our ac is working like a charm. I highly recommend. read more

I called The Wells Company based on Yelp reviews. I called two other HVAC companies. One kept me waiting for two days without at least calling and updating me on his arrival so I canceled (AM/PM-Joe) & the other rescheduled until after the Labor Day weekend, even though they called me the day before to confirm the appointment (Labor day weekend/car troubles...hmmmm!). I understand there are variables in life. I won't be to hard or unreasonable with them, but... I then Yelped The Wells Co. I spoke to Bob and we made an appointment for the next day. He showed up at the appointed time (Sunday before Labor Day). I explained I hadn't had my HVAC serviced in over six years. There weren't any issues with the system, I just assumed it needed to be serviced. He explained that the newer systems didn't need servicing like the older systems and that if it's working fine all I need to do is change the filters regularly. He did however point out the issues I should look out for that would require professional attention. He explained he could charge me for the service call/replace the filters, but If I wanted to save money, I could do it myself. What do you think I did? I greatly appreciate Bob's kindness and selflessness. I even feel bad for wasting his time. Sorry Bob and thank you. I will definitely use The Wells Co. for my future HVAC, refrigeration and plumbing needs. read more

Dana came over to fix some connections for our water softener and he explained everything to me and told me what parts to order from Whirlpool. He was able to replace the parts and fix the leak in a lil over an hour. We now have a great trustworthy plumber!! read more

I will over and over again use Wells for our plumbing needs! Dana came out to our place he was friendly, affordable, knowledgeable, and makes you feel at ease having him in your home. Thank you Wells Plumbing for all your help! read more

At 114 degrees in Sun City, my Air Conditioned quit. Air was coming out of the vents at 90+ degrees. I called and talked with Chris. The office staff is great and very professional and great at follow-up. Both Chris and Coleen were right on top of things and didn't leave me to wonder if someone was coming and when. The technician, Jonathan, was confident, knowledgeable, proficient and got me back up and running with no wasted motion, no "extras," and was able to explain what he was doing and why to get me up and running in that 114 degree situation. Am I happy? Couldn't be happier... read more

I called on a Friday afternoon at 4:30 and inquired about the circulating pump on my water heater not working. The person I spoke to said that someone would call me back in about 10 minutes to set up an appointment. No one ever called. I guess they don't need my business. read more

I chose The Wells based on the positive reviews here on yelp. I agree wholeheartedly. From the initial phone conversation with Colleen to the visit from the technician, Chris, just a few hours later, I was treated with courtesy every step of the way. I was afraid the HVAC system would need to be replaced. Chris was fast and thorough. He diagnosed the problem, explained the needed repairs, gave me a detailed written estimate, and he had the AC up and running in no time - at no cost to me! I am aware that it's a temporary fix and I am extremely grateful. I will definitely call The Wells for complete repair and service when the time is right. Thank you! read more

Me and my neighbors have had to call Bob and his team out for various reasons a few times...and every time they are efficient, timely and professional. They take their time explaining the problem and solution to a non-expert like myself. My search for a reliable and honest plummer is finally over!! Bob and Dana work quickly and pay attention to details!! Thanks Wells!!! Your guys ROCK!! Priscilla Montgomery, Temecula read more

I have always used The Wells Company for all of my AC and Plumbing needs. Now I know why. I had a split unit for my office/garage that could not be repaired because of Manufacture "issues" the Mfctr. allowed me a great discount on a new unit for my trouble. Wells sends out Chris and Andrew to install and get me going again. They show up on time, are completely professional and work together like a "fine oiled machine" They did their job efficiently and timely! AND it was very reasonably priced for the scope of work they completed. I recommend this company highly! Thanks again! read more

A tune up for $69 in 2013. Less than a year, the upstair unit stop working. He did not even see the rusted capacitor and the dirty coils! Of course it stop working. The funny thing is I opened the record and found he wrote down working fine. It is totally waste of your money. Did not even do the basic maintenance, just pretend opening and looking at your unit. read more

Dana and the staff at Wells are the best! I have had Dana replace kitchen faucets, help with toilet issues, install water heaters, you name it! I have also used Wells to fix my heating issues during one of our coldest weeks ever! They got the job done as fast as possible for a very reasonable price! Wells is the only company I trust for my plumbing, air and heating needs! I'm even considering a water softening system, and will only have 1 company to call for that...Wells! read more

My AC stopped working earlier today and they came out within 3 hours and basically my ac had just froze over and they did not try and sell me anything. No charge for the visit. Awesome. read more