What an amazing company! Dave was recommended by a neighbor and we are so glad he did. Dave…read moreimmediately assented the problem (our ceiling had developed a leak from the previous owners DIY toilet installation). Not only did he show up on time but he walked us step by step on what he was going to do and how he was going to fix it. Honest, great price and all in all this was such a positive experience. If you need a plummer...call this company! I highly recommend them.

If you need a garbage disposal installed then by all means use David (fyi there are no other…read moreemployees). However, I paid $150 an hour for David to learn how to install shower hardware/plumbing and toilets in four bathrooms as he has ZERO knowledge of anything outside of your run of the mill Home Depot Kohler or Moen fixtures. Several times I had the saleslady from the hardware store on the phone with David explaining how the pieces went together. In the end I had to finally find another plumber as he was just eating up time at $150 and hour. Oh, and yesterday the new plumber discovered that he installed one of the toilets incorrectly and it leaked and warped the wood floors. I emailed this to David who of course said it could never have been his fault. AVOID

We had a humming noise in our pipes so went to Home Depot. They gave our contact info to three…read morepeople and Root Busters was the first to respond/call us back. We immediately got a phone call and were able to get an appointment setup. Steve came by, diligently walked through each of our plumbing fixtures and ended up fixing a leaky toilet. Overall, it was an excellent experience and I'm very happy that we got an honest assessment and fix (instead of having to replace the pressure regulator which would have been much more expensive). It made a big difference to have a licensed, insured, and bonded professional plumber instead of handyman! I'd absolutely recommend Root Busters to all my friends and family.

Great service, knowledgeable. Professional man does a great job! verifies his work and checks his…read morejobs. We had all the water shut off valves done and a water line ran under the home to the fridge. He did great. Kinda pricey, but you get what you pay for

Left a voicemail and sent a text....no response. We are located in the same town so not going to be…read morerecommending Peter.

My only interaction with Pete was over the phone. I left a message and he called back. After…read morebriefly discussing the symptoms he knew exactly (not exaggerating, potato peels in the T pipe) what the issue was and talked me through how to DIY the solution. I took care of it myself, saved a little money in the process, and got credit from my SO for fixing the issue. Next time I have a plumbing issue I am definitely calling Pete!

Had a leak in wall that was found in the middle of another project. Reed Plumbing came right out,…read morefound and isolated the issue and then repaired it.

I used to sell real estate at KW and came across Reed Plumbing a while back. Seemed nice the first…read moretime we worked together, so I called again when a potential service was needed. Asked for the "free" bid advertised on their website. Then got a $200 bill, for work never authorized. I did appreciate the quick help but had questions on the bill. A very rude reply, with a "don't contact us again" from the owner David was received when I asked questions about work done. Just asking how I was charged that much for a shower head replacement since I wasn't on site when they came. Wow. Shocked and disappointed to be treated this way :( Surely won't be contacting them again in the future, as asked.

These guys were great. Steven Jr. installed a new water heater in the garage when my other one had…read moreleaked and caused great water damage. He re-piped everything as well. Turned out I needed to have a forced bath remodel done due to the water damage, and Ackerman replaced the tub, toilet, fixed the leaks , etc....THey were honest and priced fairly. I had no complaints about them. I'm eventually going to hav to move the w/d to the garage too, which means repiping, and I will have them do that as well.

It's hit or miss with this place. They do charge more than anyone else per hour and will go to…read morestore when they don't stock a part in their truck. That hour is not free for shopping. It cost you The hourly rate is still in effect for shopping for a part. They used to be good but they are slipping. It has bugged me ever since. And slow should be their middle name. Milking the clock is not what I want. Expect surprise costs and to be nickeled and dimed to death. If you get the young woman she is good and moves more quickly and confidently. If you get anyone else who needs her assistance expect to pay for 2 people per hour at the current hourly rate times 2. Details are not their strong point.

I used the projects on yelp to get a quote for a loose kitchen faucet base. I had a number of…read moreplumbing businesses message me with varying prices. A travel fee, a diagnostic fee, a flat rate for a hour if services are done. You could really get lost trying to figure out how much they charge for a service. Pilot Plumbing saved me from all the chaos. I see some negative reviews on their page. This was not my experience. They were honest and forthright. Keith K. was the service person who came and did the work. The space underneath the sink was very tight. He spent quite a bit of time and energy tightening the faucet base underneath. He said he would give a fair price. I signed off on this. Months and months came by and no final bill was sent to me. This service was done in March 2025. Pilot Plumbing with Keith K. did the work and did not charge me a penny for it. No travel fee, no diagnostic fee, no service fee, etc. Good people and good businesses still exist, and I'm paying forward the kindness that was bestowed on me. Thank you Keith and Pilot Plumbing! May your local business continue to thrive!

Sometimes in life, you meet people who remind you what true kindness is. For us, that was Pilot…read morePlumbing & Drain. We're a young couple with four kids -- two with special needs -- rebuilding our lives in a home that needed a complete overhaul. After losing my dad to cancer and my brother to a tumor, this project became more than a remodel; it was about giving our family stability again. When repairs began, everything that could go wrong did. Plumbing was unsafe, the water heater was failing, and most contractors treated our project like it wasn't worth their time. Then we found Pilot Plumbing. From the first call, everything changed. Their team was kind, patient, and genuinely listened. They understood our situation and made our family feel heard -- something rare when you're overwhelmed and on a tight budget. Pilot Plumbing didn't just fix our needs; they reminded us that people like this still exist. The Service Visit: Expertise When they arrived on time with friendly smiles & can-do attitude. it was clear they were professionals who took pride in their work. They examined our old water heater and quickly confirmed what we suspected: it was installed unsafely and needed to be replaced. But what really impressed me was how they handled it. There was no judgment, no pressure, and no sales pitch -- just honesty and clear communication. They carefully explained what was wrong, what needed to be done, and how they could make the system safer for our family. They even recommended moving the water heater to a better, more secure location and took care of everything with attention to detail. They strapped it, sealed everything properly, and left the area spotless. The installation looked better than anything we'd ever had before. When they were done, they didn't just pack up and leave -- they stayed to test the system, make sure everything worked perfectly, and explain how to maintain it. It wasn't just a service call; it was an experience that restored our trust in professionals. Above and Beyond: True Integrity When Cati spotted a toilet on a soft floor that could cause major damage, she didn't push a sale. She explained the problem, showed us what to watch for, and gave safe options. Pilot Plumbing cares about your home's long-term health, not just today's bill -- a rare team that takes true ownership of their work. Why We Recommend Pilot Plumbing & Drain They Listen and Care From the first call to the final walkthrough, they took the time to understand our home and our goals. We never felt dismissed -- they treated us like people, not a transaction. Transparent & Honest They explained every step, gave clear feedback on what could wait versus what needed urgent attention, and built real trust with their honesty. Quality Work From running new lines to testing the water heater, their craftsmanship and attention to detail were obvious. They do it right the first time -- no shortcuts. Respect for Your Home They wore protective gear, cleaned up after themselves, and left no mess behind. Unlike many contractors, they leave your home better than they found it. Heart & Compassion They understood our situation & treated us with genuine care. The Results the work was finished quickly! our plumbing was safe & functional. Hot water & steady flow. even explained future maintenance & how to monitor for issues. they value long-term relationships, not quick fixes. Final Thoughts If you're in Vancouver/Portland and need a plumbing company that truly cares about your home, and needs -- call Pilot Plumbing & Drain. They'll show up, communicate, do the job right, and leave your home better than they found it. When you're exhausted, grieving, and doing everything you can to give your kids a better life, finding good like Pilot Plumbing, -- they gave our family peace, treated our home with respect. They left us feeling safe & cared for. That's worth more than anything. Thank you Pilot Plumbing. You'll always have our trust, our gratitude, and our highest recommendation. -The Nulph Family (Vancouver, WA 98665)

I am a female building a home in Oregon City, almost his neighbor, thankfully, and moved a…read moretoilet...had him add a 6 foot PEX line, add a tub diverter and orb drain to the tub, connect a bathroom faucet to water supply and drain and had him replace a shower pan drain. Really sharp guy (Mark, owner), and he came by two days to knock this out with me. Ever so grateful. Cindy He had to move insulation to do this. ...work in two stand-up cold crawl spaces, had every part we needed on his truck. He performed miracles.

Same day service excellent job quick and efficient. Would highly recommend Mark Law for his great…read morejob.

I had Daniel come out to my home (wore a mask the whole time) and replace a section of my old…read moregalvanized shower plumbing with copper and pex pipe, install a new mixing valve, run pex to the site of my future double sink vanity and split our one drain pipe into two. Daniel was friendly, professional and punctual. He didn't mind me asking all sorts of plumbing questions while he worked. From start to finish, CH Kruse plumbing was very easy to work with, well priced and professional. I'd highly recommend them for any of your plumbing needs.

Made appointment, called when they were on the way, showed up on time, got to work and completed…read morethe work based on time estimate. Very happy.