TLDR: Mike made a mistake that cost us an additional $1,400 and refused to take any accountability,…read morenor was he willing to even discuss a mutually favorable compromise. To be fair, the situation Mike was put in was a difficult one, which he should have ultimately walked away from. That would have been way more reasonable than what he did. There was a conflict in scheduling (Not Mike's fault) that had concrete pourers onsite before Mike arrived, and the spot he was supposed to place plumbing was already covered with concrete. When Mike discovered this, he simply had the concrete crew form out an opening for his plumbing work, but in the wrong spot altogether. While our directions for the plumbing were not exact, down to the inch, he instructed the concrete crew to put it on the opposite end of the pole barn. He did this without confirming with me. To cover the errant hole will cost $1,400. I originally offered to cover that cost if Mike would simply cover labor to cut out the concrete to lay the pipe. He declined that and ultimately said he refused to work on the project any further and would not take any accountability or work at all on a resolution. Terribly unprofessional and just gross. Stay away.

Could not recommend Clark County Plumbing & Drain highly enough. They promptly came to fix our…read moregarbage disposal as it was backed up. They determined that they might need to either unclog the drain or replace the disposal, they offered to try and unclog the drain and if that didn't work then they would put that cost to the price of repairing the garbage disposal. So thankful we found them and will definitely be using their services in the future.

We have used Grumpy's Drain services for a few years and are always impressed with their…read morethoroughness, punctuality and affordability. Keith is an expert at drainage issues and we highly recommend their team.

Grumpys drains....Anything but ,Keith was Friendly and Professional. He showed up on time and saved…read moremy Husband from having to dig up the yard. Thank You Kathy from Sherwood.

What an amazing company! Dave was recommended by a neighbor and we are so glad he did. Dave…read moreimmediately assented the problem (our ceiling had developed a leak from the previous owners DIY toilet installation). Not only did he show up on time but he walked us step by step on what he was going to do and how he was going to fix it. Honest, great price and all in all this was such a positive experience. If you need a plummer...call this company! I highly recommend them.

If you need a garbage disposal installed then by all means use David (fyi there are no other…read moreemployees). However, I paid $150 an hour for David to learn how to install shower hardware/plumbing and toilets in four bathrooms as he has ZERO knowledge of anything outside of your run of the mill Home Depot Kohler or Moen fixtures. Several times I had the saleslady from the hardware store on the phone with David explaining how the pieces went together. In the end I had to finally find another plumber as he was just eating up time at $150 and hour. Oh, and yesterday the new plumber discovered that he installed one of the toilets incorrectly and it leaked and warped the wood floors. I emailed this to David who of course said it could never have been his fault. AVOID

Fast, quick and honest (kitchen sink piping in old house). Dylan and his partner ( sorry I forgot…read morealready out of nervousness of home repair) were extremely friendly and explained everything. No pressure estimate and they came in at my budget. Highly recommend and would use again.

Terrific company that we use frequently as a property management company. Great service from the…read moreoffice and their techs in the field. We trust their ability to get the job done efficiently and professionally.

I had Daniel come out to my home (wore a mask the whole time) and replace a section of my old…read moregalvanized shower plumbing with copper and pex pipe, install a new mixing valve, run pex to the site of my future double sink vanity and split our one drain pipe into two. Daniel was friendly, professional and punctual. He didn't mind me asking all sorts of plumbing questions while he worked. From start to finish, CH Kruse plumbing was very easy to work with, well priced and professional. I'd highly recommend them for any of your plumbing needs.

Made appointment, called when they were on the way, showed up on time, got to work and completed…read morethe work based on time estimate. Very happy.

My French drains, gutters, and sum pump were all overflowing out of my drain basin. 7 Pines came…read moreout the next day and cleared out the debris from the drain. Now all the water is flowing safely away from my house. Friendly, professional, and left my yard and the street clean. Icing on the cake? It was super easy to pay them. I got an emailed invoice, clicked the link, paid with my mobile wallet, and went about my day.

Unprofessional Service & Technical Errors - Avoid for complex systems…read more **Updated to add: The owner is now texting me directly and threatening us for sharing the honest review of our experience. We do have screenshots of this exchange. Please be careful with this company having access to your home or contact information. Original review: Our family chose 7 Pines based on their high ratings to replace a warranty water heater for our elderly mother, but the experience was a disaster. If you have a split system (combined furnace/water heater), I strongly recommend looking elsewhere. The issues: Technical Negligence: They installed a new water heater without turning off the furnace. Multiple secondary experts confirmed this likely damaged the heat exchange or resulted in an incorrect hookup. We now have lukewarm water and a compromised system. Lack of knowledge: Despite clear evidence, the owner denied it was a split system, even though we are currently receiving bids to separate the two units due to the damage caused. Failed communication: We were repeatedly told someone would come to fix the issues. On several occasions (including a promised Friday visit), no one showed up and no one called. I had to initiate every follow-up. Warranty refusal: Even though the hot water stopped working immediately following their installation, they refused to honor their work warranty or provide a refund for the service work that they not only failed to adequately perform, but also caused damage to another system. We ultimately had to hire another company to diagnose the mess. 7 Pines lacked the basic technical knowledge to handle this install and showed zero accountability when things went wrong. Please be careful, especially when booking for elderly family members who rely on these services.

Paul was not my first call, but he will be next time. He got over to our place within 4 hours and…read moresaved the day. He is very knowledgeable and spent time walking me through the issue. Our shower valve is replaced and working great. He charged $150 plus parts for the job which I thought was reasonable.

If you want an extremely high-priced plumber ($160/hour) who charges the same rate for one plumber,…read moreas he does for 2; then Paul is your guy! When I questioned him on that, he said, "well....that's just what I do." I told him I did not think that was a fair justification to billing his customers (repeat customers at that), and he again told me that that is the way he bills. I originally hired Paul's team to do the plumbing on my kitchen remodel (& they were great). I was very happy with Ben so I used them again for a minor bathroom drain issue. There was ONE guy on the more recent drain repair job, but I was charged as if there were two. After calling around, the average hourly plumber's rate range in Portland seems to be $90-120/hour. Based on feeling like I was robbed, I would never refer him to anyone.

M5 is our go-to when plumbing assistance is needed. Pat is professional and friendly. He always…read moreprovides accurate estimates and completes the work quickly and efficiently.

Plus side: Pat was friendly and communicated well. Down side: This was an expensive repair ($1,625)…read morefor work that took Pat 3 hours to complete. We received a limited-detail estimate of $1,625 after Pat came out to investigate a toilet that was unstable/rocking and water refilling slowly. The toilet had a crack in it, but Pat first told us it would not need to be replaced. He determined that the flange needed replacement and that there was some wood rot below the toilet that needed repair. Because M5 Plumbing advertises their ability to do full-service bathroom remodeling, including flooring replacement, we decided to go with them. 3/4" particle board was installed on the basement ceiling from below the toilet to sandwich the old flooring and allow for the new flange and toilet to be installed. We requested a more detailed cost estimate which showed we were charged $375 to "pull & reset" toilet, $675 to "remove and replace" flange, and $575 for "flooring repair, remove failed section of flooring, install new 3/4" plywood beneath floor, install new base for toilet, reinstall to tie flange to substrate." On day of repair, at the last minute, Pat determined that the toilet indeed needed to be replaced, so we had to buy a toilet for him to pick up from Home Depot. Cost us $1,745 for the whole project which took him only 3 hours to complete. My sister is living in this (our) home, so we wanted to be sure it is working properly and all is well, but we live across the country. It's hard to manage home maintenance repair from a distance. I wish we hadn't been so hasty in our hiring decision. We do not plan to work with M5 Plumbing again. It was too costly for such a simple project. We questioned the "flange replacement" charge at $675 on top of the $375 toilet "pull and set" (seems like a double-charge of $375, as the toilet pull and set should be obvious in a flange replacement), but he stood by that cost. We probably could have flown across country, done the job ourselves, and got a family visit out of it for less than what he charged us. But, alas. We made a mistake. Additionally, this is COVID pandemic season, and he failed to wear a mask during the work. He showed up with a mask for the estimate, but did the work mask-free. Disrespectful, at the least. Finally, he left a mess: garbage bag in the bathtub, scraps all over the floor, and an old toilet lid. We hoped this would be a good experience so we could continue to work with him for future work, but this won't be happening.