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    OC Cleaning Specialists

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - OC Cleaning Specialists

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

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    7 years ago

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    Best Clean Service

    Best Clean Service

    4.6
    (70 reviews)

    Worked with Best Clean Service and went with their deep cleaning service since it would be my first…read moretime. Scheduling with them was very quick and easy communication with the management office. The ladies did a great job in most areas even though a few areas were initially missed (edges of kitchen sink, stove grates, etc.). Then the management office quickly arranged to send a representative out and took care of everything. Their level of attentiveness and customer service is phenomenal! Overall very happy with the results, will schedule for next time!

    I used these cleaners 3 months ago for a 2 hour job. They sent one maid. The quality of the work…read morewas subpar. Only after my review did they offer to come back and reclean possibly for a better review. I figured they are trying. I reduced the work being asked of them from last time as it seems they are slow paced especially as they charge by the hour and not the project. I asked for them to do standard clean of my 2 small bathrooms. And my floors. Let's just say she couldn't get through that. She spent 75 mins in my tiny bathrooms. And then had 45 minutes to vacuum and mop my floors. And she still didn't finish that. The largest and most used room was untouched. She had time left but she wanted to go at her slow pace. It was odd because she didn't seem to have what she needed to wipe the floor. And she didn't use a vacuum to pick up the dirt and trash. She didn't move any chairs around to get under things or under any rugs. There was no heavy lifting that would have taken this long. In my opinion she had enough time to do what was asked of her. It shouldn't take 2 hours to clean the floor and do 2 bathrooms. I can do all that within an hour. I think bc it's an hourly service vs. a project service they take advantage. My regular maid cab deep clean my house by herself in 4 hours! I can do all of that in much shorter time. I use a vacuum and my mop kit. I want ti like them. And use them again. And wish I can give them a better rating but I can't. Also, they sent the same maid from the first time. So I don't know what it's like with different ones.

    Bertha's Cleaning

    Bertha's Cleaning

    4.3
    (127 reviews)

    It is not common for a housekeeper to respond to reviews accusing that her customers are abusive…read more She also uses psychological terminologies diagnosing her customers that are not happy with her services. This tells a lot about her mental health than the people that she is responding to. After experiencing her services I do believe the negative ones, including the review that she was caught eating someone's refrigerator content in the security camera. Cameras don't lie. I hired her for move in / move out deep cleaning. The house was empty and there was no trash. I needed her to actually clean, like vacuum and wipe surfaces. She showed up by herself, with her husband driving her and sitting in the car, light equipment, and texted me 1 hour later that she is all done. I came back and none of the cleaning I requested was done. I wipe surfaces and it shows a lot of dust which is exactly what I told her to clean. It was getting dark and she was getting aggressive demanding money. I sent her the money to make her go away and I was going to call the police if she did not. Later, she said she won't actually come back to clean the house and make it right, because I already paid her; She gloated about this, saying that I can't do anything about it because I paid her already. Her attitude was very entitled and her tone was that she did me a favor. Her pricing was higher than a 6 person crew that came to clean a house twice the size, that showed up with a lot of supplies, and spent 7 hours deep cleaning. I made the mistake of ignoring the bad reviews. Hope you don't.

    This was the first time I used Bertha's Cleaning. She showed up with a helper and they did an…read moreexcellent job. The bathrooms and floors are spotless. She had me explain what we wanted and she did exactly that.

    Maid In Orange

    Maid In Orange

    4.7
    (158 reviews)

    We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

    ***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

    DD Cleaners

    DD Cleaners

    4.8
    (170 reviews)

    I had a hard time finding a cleaning service I was really happy with until a friend recommended…read morethem. This was my third time using their service, and every time everything has been perfect--from the initial deep cleaning to the regular cleanings. Coming home to a clean, fresh-smelling house after a long day at work is exactly what I need. The kitchen and bathrooms are always spotless and shiny, and the whole house feels like the day I first moved in. The cleaners are friendly, professional, and always do a great job. Scheduling is easy, and communication has been excellent every time. I highly recommend their service and will definitely continue using them!

    Hiring this service was terrible. The lady owner Fea behaved as if it was a social meeting , she…read morekept talking to me like a parrot about her life, totally disregarding my privacy and my time. Her crew worked hard and I gave them a well deserved tip, they seemed nervous and told me that Fea always pockets their tips , treats them poorly, and disrespects them, in addition of making them work till exhaustion for less tham the minimum wage per hour. It was a very hot day and they were very thirsty, when Fea noticed I offered them water and sodas she told them not to spoil them and laughed loudly, she referred to them as if they were not human. I certainly do not want to have that Lady Fea again in my house, sitting on my furniture eating my time with her annoying unsolicited loud chat, and certainly I did not like the way she treated her crew.

    24 25 Cleaners

    24 25 Cleaners

    4.7
    (61 reviews)

    I had a young lady, Estella come to my home. She completely organized my closet. I love it! Very…read moreprofessional and definitely knows her job. The rest of the rooms are so nice. Fans, ceiling filter, floors shining, glass lamps. I would definitely have her back! The office was very clear on instructions, rates and truly cared what my needs were.. April thank you. Estella, you did a fantastic job!

    I am updating my review as I am very pleased by the care and customer service I received by the…read moreowner and admin team. I previously misspoke as this business is not an agency, it is a family business. Upon noting my dissatisfaction, the team was VERY quick to react. They reached out immediately, and were very understanding and apologetic. We scheduled a "re-do" service to get the parts that were missed. On the day of the re-do, I was surprised that the owner himself came to personally talk to us and clean the areas of concern. Again they were very apologetic and open to feedback, and genuinely wanted to learn more to avoid the mistake in the future. Excellent customer service, I am very happy with the way the team handled everything! ----------------- We booked an apartment cleaning for today for our 1bed/1 bath, as our go-to was not available on short notice Pros: - Response: quick turnaround by the agency both on Yelp and via text. I also like how they send a text when the cleaner is en route with an ETA - Arrival: our cleaner arrived on time and followed our tricky apartment entrance instructions. No issues getting to our unit - Easy payment: they send you a link to pay post service - Availability: We inquired late on a Sunday and they had someone available the next morning and afternoon (on a holiday weekend too!) - Competitive pricing - Products: they use pet safe products - The problem stains on our tub and stove were removed and look great! The majority of her time was spent with these two items as they were in desperate need of some extra work. Room for improvement: - Upon arrival, our cleaner walked straight into the apartment with her shoes on. Walked through our carpeted hallway, into our carpeted bedroom, straight to our very dusty and dirty balcony to check out the space. Wouldn't be an issue if it was hardwood however it was carpet and it was only going to be vacuumed during this service. The balcony was one of our main priorities as we let it get real bad over the past few months and haven't had a chance to clean it. I offered her brand new house slippers to use and she declined saying she could just take her shoes off. I remember cleaners being shoeless, using shoe covers, or using cleaning specific shoes being part of 24/25's company policy. - We requested a deep clean, however aside from the tub and stove, the rest were only regular or lightly cleaned. Mirrors and sliding door windows were still dusty and had visible marks - In order to book, you have to fill out a lengthy online booking form AND a mini text confirmation. I don't mind the extra work, I get that they need to know what is being requested however I didn't understand the point as it did not seem this info was communicated to the cleaner. The agency did tell us we could point out the extra spots of concern to the cleaner directly. On the text form, I marked "yes" for "wash trash bin" and "windows clean", neither were completed - For our balcony, I also marked "yes" for "balcony/patio sweep/mop". I also put a note asking to be mindful of the neighbors below as I do not want any of the debris getting to their unit. I showed the cleaner the additional task on the balcony which required taking out leaves, cobwebs, twigs, and other dirt buildup. While checking out the spot, the cleaner started throwing twigs off the balcony. It didn't get on the other units but I was a bit thrown off by that. When she was leaving and saying goodbye, I noticed only the additional task was done and not the basic sweep/mop of the balcony, as requested on the text form. I asked her about the rest of the balcony and she responded saying she did what I asked. I clarified that I was hoping for the rest of the balcony to be cleaned. She responded sure and quickly went over to vacuum the area (not sweep or mop). There was a bit of change in tone, it felt as if she was bothered by the request. - Unfortunately after she finished the area it was still a bit dirty. She did ask if we checked everything else and if she needed to fix other items, but by then we didn't want to ask anymore based off the way she went back to work on the balcony. We were no longer comfortable asking about the other sections. I understand that we should have flagged all of our concerns while the cleaner was still there, so that part is on us! We're on the quieter side and should have mentioned it but we also didn't want to helicopter and micromanage especially when the items missed are standard requests for a regular cleaning, not a deep clean. We did address our concerns to the agency and they were very quick to reply and offered to send the cleaner back but we politely declined. ------ Overall - working with the agency was quick and easy however it may have just been the specific cleaner we were paired with that didn't match our needs. We didn't speak up, so be sure to if you have any concerns!

    OC Cleaning Specialists - homecleaning - Updated August 2026

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