I've been coming to Mirako Spa for facials for years and have probably been here 10 times now. I…read moreoriginally found them through Groupon (great value around $70), but lately I've been booking directly with the spa even though it's around $90, and honestly I think it's worth it. It feels like they use even nicer products when booking direct, which I've really noticed in the results. The facility is always very clean and relaxing, the products feel high quality, and the facial massage is amazing -- one of my favorite parts. Service has consistently been great every visit, and I always leave feeling refreshed. Overall, a wonderful experience every time and definitely a place I keep coming back to.

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that…read moremy appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you.

I came to Annie for lip filler and absolutely LOVE my results! She took the time to analyze my face…read moreand lips and tailored the treatment to create the perfect balance. Love how natural and full they came out, its exactly what I wanted. Highly recommend!!

I wanted to leave an updated review for Annie because she continues to exceed my expectations every…read moresingle time. Finding someone you trust with your face is a big deal, and I can honestly say I trust Annie completely. She always takes the time to listen, answer my questions, and make recommendations that enhance my natural features without ever making me look overdone. Not only has she helped me look my best, but she has also helped me feel more confident. The results are always beautiful, natural, and tailored specifically to me. Beyond her talent and expertise, Annie is simply a wonderful person. She is kind, genuine, and always makes me feel comfortable and cared for during my appointments. I absolutely love Annie and cannot imagine trusting anyone else with my aesthetic treatments. If you're looking for an injector who is skilled, honest, and truly cares about her clients, I highly recommend her. She is the best!

Had such a wonderful experience getting my treatments done here! The skin consultant, nurses, and…read moreVivian at the front desk are all wonderful people who excel at what they do. My friend and I got: - 1x Exosome skin booster (reduces inflammation) - 1x Rejuran skin booster (hydrates + promotes skin regeneration) - Masseter Botox for TMJ treatment - Microneedling with PRP (improves skin texture) - Laser microblading removal Our skin has never looked better. Thank you, Alcler!

I got the Hilowave done and it wasn't what I expected. Even through they said I could come in and…read moreget it dissolve it was a waste of my money. I wanted something to help with my under eyes since it was so dark due to lack of sleep. Now it just look dark and with a lump, like I got punch. So I don't recommend this procedure.

Ask for Nurse Sam! She's so so sooooo sweet and is such an amazing injector! I have been going to…read moreher for the past year and she is the only person I will go to. She always tries to give you the best price and treatment options, and her technique never fails! I absolutely love her!

Great staff- so friendly!! Very clean and pretty cute studio…read more Jen is quick but effective

Larissa was wonderful with my laser hair removal for underarms and full Brazilian. Very eloquent in…read moreher techniques and movements. She really focused on my troubled areas. Checked in with me several times during the procedure to make sure I was feeling well and the pain was not too much. Highly recommend. I'm super satisfied with the services. Thank Larissa!

I called to get some information, but they hung up on me without answering my questionsread more

I started coming to Fountain Aesthetics for my facials with Alex a few months ago, but I've been…read moreseeing her for over 5 years and have happily followed her through every career move she's made. She's great at what she does, but she's also just a genuinely nice person and very professional. You can tell she truly cares about her clients. Fountain Aesthetics is absolutely beautiful too! It's such a gorgeous, welcoming space that feels luxurious while still being comfortable. They use high-quality products, and the attention to detail really shows. Alex always takes the time to answer my questions and make recommendations that are right for me. If you're looking for an esthetician you can trust, I highly recommend seeing her!

If I could give this place 6 stars I would…read more Absolutely amazing experience! They have a wide selection of treatments and self-care services and products, everything was top-notch. The staff is knowledgeable, welcoming, and truly makes you feel comfortable from start to finish. Everything is explained in great detail. Their (Gabby) attention to detail and outstanding customer service made the entire visit enjoyable. If you're looking for a place to refresh, rejuvenate, and be pampered, this is definitely the place to go! Just booked my next appointment, and you should too. They also have a discount for being a first time customer. Go all out and pamper yourself, you deserve it.

This was my first time getting microneedling (Sylfirm X with Rejuran), and I had such a great…read moreexperience. I met with Anh for a consultation the week before, and she was warm, informative, and never made me feel pressured. She took the time to explain everything so I felt comfortable moving forward. On treatment day, I was honestly pretty nervous since I have a low pain tolerance. Nurse Charlotte made such a difference. Halfway through, it became pretty painful, and I asked if I could use Pronox. She immediately went to get everything ready without hesitation, then reassured me that the upper cheek area was the most sensitive part and that we were almost through it. Once I heard that, I decided to keep going without the Pronox. To me, that's how you know a nurse genuinely cares. She made my comfort the priority, supported whatever I needed in the moment, and was really encouraging the whole time. She said all the right things and made me feel so much more at ease, especially when it started getting intense. That kindness and reassurance made all the difference. Afterward, Anh checked in on me, and Chloe walked me through the post-care products and recovery instructions. The whole team made the experience feel welcoming and supportive. It really felt like girls looking out for girls, and I'm so glad I chose this clinic.

I booked a microneedling appointment as a new patient and arrived expecting to receive treatment…read morethat day. Instead, the appointment turned out to be a consultation, which I appreciated. The staff reviewed different treatment packages with me, and after discussing my options, I chose a three-treatment package and let them know I wanted to move forward. At that point, I was informed that they would not be able to perform the microneedling treatment because there was no nurse available due to a call-out. While I completely understand that staffing issues happen, the office knew about the nurse's absence before my appointment. A phone call beforehand would have saved me the trip and allowed me to make other plans. The main reason I scheduled the appointment on that specific day was because it fit my schedule, so it was very disappointing to learn only after arriving that treatment would not be possible. Based on this experience, I won't be returning. Perhaps it was a blessing in disguise, but I expected better communication and respect for my time.

I visited this location about a year ago. Staff seemed very nice and knowledgeable but I was very…read moreunhappy with the results. Completely wasted money on a procedure/filler with ZERO difference. I felt like they upsold me just to make more money and not what was best procedure for me. Unfortunately, I brought a friend with me who was also very unsatisfied with their results. Will never take my business there again.

I've been a loyal client at Skin Perfect for about three years and have consistently received…read moreDysport with good results. My body responds well to it, and until recently, I trusted the providers there--especially Lori--without hesitation. A few months ago, they suggested I try a newer product called Letybo, which was described as being mixed with saline and supposedly more effective. Because I had built trust with them over the years, I agreed to give it a chance. Within a few weeks, it became clear that Letybo was not as strong for me and did not give me the results I've always had with Dysport. I expressed my concerns at that time, but they seemed brushed off. When I scheduled my most recent appointment about three weeks ago, I was very clear with Savannah on the phone that I only wanted Dysport, as it has consistently worked best for me. She said she would note this in my chart. On the day of the appointment, Savannah took my before photos, and I again asked her to confirm that I was receiving Dysport. She told me yes and said she would confirm with Lori. Lori then came in and performed the treatment. I left believing I had received Dysport. Three weeks later, after being unhappy with the results once again, I called the office to ask exactly what product had been used. That's when I was told it was Letybo, not Dysport. I am extremely disappointed. I was clear about my concerns, clear about my request, and clear about what I consented to. Yet I was given a product I explicitly asked not to receive. Even more troubling, it was presented in a way that led me to believe I was getting Dysport, which felt misleading and dismissive of my concerns. After three years of trust, this experience felt unprofessional and careless--especially in a medical aesthetics setting where transparency and patient consent are essential. I expected to be listened to and respected as a long-term patient, and unfortunately, that did not happen here.