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    Balance Lab Aesthetics

    4.9 (119 reviews)
    Closed Closed

    By appointment only

    Updated 2 weeks ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Balance Lab Aesthetics

    Acne treatment

    Anti-aging

    Pore cleansing

    Balance Lab Aesthetics Photos

    Recommended Reviews - Balance Lab Aesthetics

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    After
    Brooke S.

    They are super helpful and easy to work with. The listen to what you want, respect your budget, and get you in and out efficiently without rushing or eating your time. The results I had from balancing a few different things including sculptra were incredibly natural looking yet made me feel youthful and vibrant. See the difference! Def recommend.

    Shannon Z.

    I came here to inquire about some anti aging treatments. I'm in my early 30s and really enjoyed my consultation with Annie. She was patient, kind, and explained everything very clearly. I asked about ultherapy as I see people on social media go to Korea for that. She gave me honest feedback that I don't have enough loose skin for ulttherapy and didn't try to push treatments on me. She recommended xerf instead, which is more for mild laxity. It's a newer device. She explained that she only does things that are evidence based which I really appreciate as a healthcare provider myself! I also love that she put numbing cream on my face even though the xerf packet said numbing is not needed because it was still quite spicy on some areas of my face especially cheekbones. Overall though, it wasn't too bad and felt like a hot stone massage. She also recommended sculptra from volume. Highly recommend!!

    Invoice

    Annie has horrible bedside manners and is very arrogant. During first visit, she suggested: Prx peel (5x), Botox, lip filler, milia removal. I told her I'm interested. Then she quickly moved me out of the room and to the front desk. Annie said I had to pay total balance of $3150 upfront to book next appt. I told her I didn't bring enough money and she asked how much do you have on you. I said $400. She took it, quickly counted it and said to bring the rest to next appt and left me with her receptionist. I stood there confused like WTF just happened. I had no time to think or ask questions and she had me empty my wallet. I have never been to a med spa before and I didn't know what to expect. I felt like I was dealing with a used car salesman under high pressure. The receptionist said she would email receipt and I never got it. A few days before my next appt, I called Annie and said I don't feel good about you injecting multiple different products on the same visit. As I've mentioned at the consultation, I get adverse reactions and how would you know what product caused the reaction? Very annoyed Annie said it would be obvious because it would be at the site of the injections. She said this in a very condescending tone like I'm an idiot for asking such a dumb question. The chemical peel is all over my face which is also at the site of all the injections so her statement is totally false. I told her I wouldn't just have reactions at the site, I've had autoimmune response that has sent me to the ER before. Again, Annie was visibly annoyed, showed no concerned and reluctantly said "fine, you can schedule your filler and tox on a different day from the peel." When I came for the peel appt, I told Annie I didn't feel comfortable giving her $2700 and she looked pissed. I told her if I have a reaction to the peel, and can't do the remaining 4 treatments will I get my money back and she said no refunds, you receive credit. As a result, I told her it doesn't make sense for me to give you $2700. Once again she ignored my concerned about my medical history and just wanted to talk about money. Annie said I gave you the price I did because it was a part of a "package." Um ok. I never asked for a package deal nor for a discount. I told her the $400 I already gave you covers one peel treatment so why not just let me receive the treatment today to see if I have a reaction or not. Why do I have to give you $2700? Looking ever so pissed, Annie said you can have the peel today but I need to give her $200 for the peel aftercare lotion which would have been free if I gave her the $2700. WTF.... So, I gave her employee $200. They handed me the aftercare lotion. Once again no receipt and no instructions on how to use it. I asked for receipt and she sounded surprised and reluctantly printed it. When I reviewed the receipt they credited me $350 instead of $400 and shorted me $50. Maybe this is why they didn't give me a receipt the first time. It is clear Annie only cares about money. I reiterated my medical history on three separate occasions and she did not care about my health and safety. It is reckless and negligent for Annie to expose my body to numerous different synthetic products simultaneously considering someone with my medical history. I shouldn't have had to fight so hard to space out my procedures but that means Annie would make less money per visit. Annie is very intimidating. Don't you dare tell her no or disagree with her and you better have her money. I don't get how she got all these positive reviews.

    IG: happyfoodietown
    Vy D.

    Relaxing facial time is needed. I do their Signature balancing facial (70 mins) today. The package includes: Double cleansing Exfoliating (extracting) Lymphatic drainaje massage LDM machine (4 steps) + RF (radio frequency stamp) + HiFV (anti aging, lyfting) + Sono mode (hydrate) + Cryo (cooling) Modeling mask LED light therapy Finishing products

    My progress! I still have a bit of progress to go, but I couldn't be happier
    Lauren B.

    I just want to update now that my skin is in a perfect place, I couldn't be happier. I always thought my skin was beyond help, but it's so nice to feel happy when I see myself in the mirror. Balance Lab Aesthetics saved my skin and my confidence and I just can't recommend it enough.

    Sora P.

    I recently had the Signature Balancing Facial at Balance Lab Aesthetics with Alexis, and it was an amazing experience from start to finish. I upgraded to the Aqua Peel, and it felt like a Korean-style hydrafacial but much gentler and deeply hydrating. My pores felt incredibly clean without any discomfort. The extractions were not painful at all, and the lymphatic drainage massage was honestly one of the best I've ever had. You can really tell the treatment is done with care and intention. They've also moved into a new location, and the space is absolutely beautiful. modern, welcoming, and thoughtfully designed. I highly recommend booking a facial at Balance Lab Aesthetics. You won't regret it.

    After 2 syringes of Radiesse
    Jasmin C.

    I absolutely love and trust Balance Lab with everything! Annie is truly amazing--so knowledgeable, highly skilled, and genuinely sincere in her approach. I've had facials, Botox, lip filler, and most recently Radiesse, and every experience has exceeded my expectations. With Radiesse, I was looking to restore volume loss and I already see such a difference--it adds structure and fullness right away while also stimulating collagen over time. I wasn't nervous at all going into it because I completely trust Annie. She pays such close attention to detail and only recommends treatments she's confident will truly benefit me. You can tell she genuinely cares and never pushes anything. I always leave feeling confident and taken care of.

    Andrea M.

    Annie has been my go-to injector since 2022! From fillers, to botox, and even PRF, she has taken great care of my skin! She is knowledgeable and meticulous about her work. She has the gentlest hands and I have never bruised from any of her work. I love that she always recommends what she thinks is best for you, but never forces you to do it until you're ready! After a while of her recommending Ultherapy Prime for me, I finally tried it and I am so impressed to say the least! The only regret is that I didn't try it sooner. I wanted to wait until 3months after to write my review so I can see the full results, and I am so satisfied with the treatment! The jawline is more lifted, and my lower face/upper neck area feels more sculpted! If you're looking for an injector you can trust, Annie really is your girl!

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    Annie is so caring and artistic. Somehow she makes this art you could never imagine. I am grateful for her and feel more beautiful!

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    It's funny, I made an appointment with them. They confirmed by text by email, while when I be there, they were closed.

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    Page 1 of 3

    Ask the Community - Balance Lab Aesthetics

    Hello, how long have you been doing Botox? And how soon can I get an appointment? And what is the cost of unit?

    Hi Ana! Thank you for your question. I’m a Board-Certified Nurse Practitioner with several years (9 years) of injectable experience and advanced training in aesthetic medicine.The total number of units depends on the areas being treated and your… 

    Hi, what treatments do you for facial redness/rosacea? Do you offer VBeam, Excel V, IPL, or other vascular lasers?

    Hi there! We offer IPL, Laser Genesis, and Sylfirm X for facial redness and rosacea. Treatment selection depends on whether the redness is primarily vascular, inflammatory, or barrier-related.… 

    Do you accept Allē?

    No we don’t but we accept merz and aspire points :)

    I got Potenza and Juvelook done while in Korea and liked the results. Do you offer these services and if so for how much? I'd love to find similar results nearby.

    We offer sylfirm x which is thebmost afvanced RF microneedling and we also offer juvelook skinbooster👍

    Don’t See Your Question? Ask Away!

    Review Highlights - Balance Lab Aesthetics

    Annie carefully mapped out the treatments she recommended and didn't pressure me in any direction.

    Mentioned in 99 reviews

    Read more highlights

    Epiphany Med Spa & Wellness - Front counter

    Epiphany Med Spa & Wellness

    4.5(69 reviews)
    2.8 mi

    I had my first Dysport treatment a few weeks ago now and recently returned this week for a…read morehydrating facial. Both experiences were wonderful! My esthetician, Kairah, left my skin feeling refreshed, hydrated, and healthy. During the session she was very easy to talk to, and took the time to understand my specific skincare concerns. I really appreciated how knowledgeable she was about different options and routines, and she gave thoughtful recommendations. Overall, everyone at Epiphany MedSpa has been welcoming and professional, and I highly recommend!

    Very disappointing experience. I booked because they advertised $3.50 per unit and charged me a $49…read morebooking fee to secure the appointment. When I arrived, I was then told the price would be around $9 per unit. That is a huge difference from the price that got me through the door. What bothers me even more is the $49 fee. If customers book based on one advertised price, then arrive and are presented with a much higher price, naturally some people are going to walk away -- and the business still keeps that booking fee. It makes me seriously question how many customers are losing $49 simply because they refuse the higher price once they arrive. Be transparent from the beginning. Advertise the real price, let customers make an informed decision, and don't make people waste their time and money. I requested my refund because after this experience, I don't trust this business enough to have them perform any procedure on me.

    Photos
    Epiphany Med Spa & Wellness - Clean and cute Treatment room

    Clean and cute Treatment room

    Epiphany Med Spa & Wellness
    Epiphany Med Spa & Wellness

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    Henry Kaw, MD - Physician-supervised Weight loss management.

    Henry Kaw, MD

    4.5(346 reviews)
    2.7 mi

    Dr. Kaw has been my primary physician for almost a decade since I moved to Fullerton. I switched…read moreto him after a bad experience with a St. Jude GP. What I like about Dr. Kaw is that it is easy to book an appointment with him and you don't have to wait for weeks on end like St. Jude. He quickly and accurately diagnoses any medical issues you may have and I appreciate his expedient, straightforward manner and friendly demeanor. His staff is also great as they are responsive on the phone and fill prescriptions quickly - sometimes while I'm still sitting in the office so that they're ready for pick up at CVS down the road after my appointments. He also went the extra mile in getting a prior authorization for meds approved from my insurance, who have been very challenging to deal with to say the least. If you're looking for a competent and reliable GP in North OC, give Dr. Kaw a call.

    I've been a patient of Dr. Kaw's for a long time, and something I noticed over the course of…read moreseveral visits was that he'd be very impatient and trying to get out of the room as soon as possible, almost like he's in a hurry and doesn't have time to listen to all your concerns. On several occasions it felt like he spent 3 to 5 minutes, and I believe his max is 10 minutes. I never felt like he truly cared about me as a patient; it feels like a McDonald's drive-thru. One day, I verbally expressed to him that I felt like he spent very little time with patients, and he lost his patience and became super furious saying that he felt insulted. He immediately kicked me out of his office. He should go into high frequency trading.

    Photos
    Henry Kaw, MD - Birthday and weight loss celebration for my husband and I!  thanks Dr Kaw

    Birthday and weight loss celebration for my husband and I! thanks Dr Kaw

    Henry Kaw, MD - False Advertisement!

    False Advertisement!

    Henry Kaw, MD - Ozempic and Moujaro

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    Ozempic and Moujaro

    Upper Echelon Medical

    Upper Echelon Medical

    4.9(57 reviews)
    1.8 mi
    Established in 2021
    Locally owned & operated

    I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

    I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

    Photos
    Upper Echelon Medical
    Upper Echelon Medical
    Upper Echelon Medical

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    Balance Lab Aesthetics - medicalspa - Updated September 2026

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