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    OC Elite Restoration

    5.0 (3 reviews)
    Open Open 24 hours

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    Damage restoration

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    2 years ago

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    Mike J.

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    2 years ago

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    Mike J.

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    2 years ago

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    Emergency Home Solutions - Water damage | water leak | Cabinet repair | cabinet damage | water mitigation | leak detection | lake forest | orange county

    Emergency Home Solutions

    (111 reviews)

    I went through a major kitchen and downstairs remodel after a serious leak, and Emergency Home…read moreSolutions truly went above and beyond during an incredibly stressful time. Having to complete a re-pipe and full renovation in about a month was overwhelming, but they helped turn a very difficult situation into something manageable. From the very beginning, Cory the owner, came out to assess the damage. Cory was knowledgeable, thorough, and immediately made me feel confident that I was in good hands. Cory assured me that he and his team would guide me step-by-step through the entire process, and they absolutely did. He connected me with his business partner, Casey, who exceeded every expectation I had. Casey was instrumental in communicating and negotiating with my insurance company to ensure everything needed to properly restore my home was covered and handled correctly. He was honest, extremely thorough, highly knowledgeable, and always responsive. I always felt he was truly on my side, and there was never any sense of cutting corners. Coming from outside this industry, I didn't know what to expect, and I was genuinely surprised by the level of expertise I found. After working with Casey, I completely understand the value of having an insurance advocate. He made a complicated process clear, manageable, and consistently fought for what was right. Both Cory and Casey were my advocates from start to finish. Their honesty, transparency, and communication made a devastating situation far easier. I am extremely grateful to Emergency Home Solutions. Choosing them was one of the best decisions I could have made. I highly recommend them. I don't usually write reviews, but I felt absolutely compelled to share this experience.

    Things keep getting worse, it seems when they disconnected my dishwasher, they forgot to leave me…read morethe Bosch adapter that connected one of the hoses to a valve they probably cut. So when I had a plumber come in to re-install my dishwasher, they could not reconnect it because I was missing this adapter. The plumber charged me for the visit, and now I have to find and order the part (around $100) on my own and call back the plumber leaving me without a dishwasher for even longer.

    Flood Pro - Dry out

    Flood Pro

    (67 reviews)

    I have only great things to say about Flood Pro and their remediation work: their professionalism,…read moreattention, and respect for my entire downstairs area (bedroom, bathroom, living room, and kitchen) that were flooded due to a broken sewage main line in the common area of the condo complex. Danny, Justin, and Luis worked tirelessly to ensure the floorboards were removed, the walls were cleaned and sanitized, and provided a clear explanation of their every step. Moreover, Matt A. has been wonderful and patient about answering my questions and showing understanding of the extremely stressful situation I was in. Now, the drywall and paint job will begin next week, and I am assured that Flood Pro will take care of my property and bring it back to a better shape than it was found in.

    I regret going with Flood Pro. What should have been a straightforward restoration process turned…read moreinto a drawn-out, frustrating mess. Nothing about this experience felt organized. Every step seemed disconnected from the last, like there was no real coordination happening behind the scenes. I constantly had to follow up just to get basic updates, and even then the answers were vague or changed depending on who I spoke to. Timing was another major issue. What should have been handled quickly dragged on with no clear explanation. It felt like everything was reactive instead of planned, which is the last thing you want when dealing with something time-sensitive. The most frustrating part is how little confidence the whole process inspired. Instead of feeling like the situation was being handled, it felt like it was being prolonged. By the end, I was more stressed than when I started. There are plenty of companies that can handle this kind of work professionally. This was not one of them.

    AssurePro Restoration

    AssurePro Restoration

    (20 reviews)

    We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

    My experience with AssurePro was amazing!!! Benson was extremely gracious with helping me navigate…read morethis entire process. There was a leak upstairs which had then affected my bathroom and kitchen (mold and water damage) and I was frazzled. Benson was calm, professional, extremely knowledgeable and walked me through every step of the mold removal, mitigation and rebuild. The work was completed beautifully and I'm extremely satisfied and excited about the end result. No doubt I will be referring AssurePro to everyone and anyone I know as they are extremely good at what they do! Thanks AssurePro!

    OC Elite Restoration - damagerestoration - Updated June 2026

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