Thank YOU Visiting Angels Tustin, you are an invaluable part of the community. I cannot speak…read morehighly enough of the end to end care my family receives from your services. After what was an initial cold call, explaining my needs and getting onboarded with Michelle (business owner) was seamless and simple. It surely made a difficult situation a lot less difficult. Visiting Angels has consistently and continuously worked with my evergreen needs, delivers with empathy and compassion, accountable, and overall, is extremely pleasant to work with. My family speaks highly of the caregivers they have experienced from Visiting Angels Tustin and feel they are truly building a bond with the company and caregivers. I would highly recommend Visiting Angels to anyone in search of in home care needs! They really deliver in a way that you would want for a loved one.

We used Visiting Angels for several weeks to help my mom at her home after a major fall. They were…read morevery easy to work with, all of the staff were friendly and professional, and my mom really appreciated their help and companionship. They helped both of us feel more confident with her transition back home from a rehab facility. The caregivers took her shopping, on errands, to doctors appointments, helped with light cleaning and laundry, and kept her company. I would definitely recommend them and wouldn't hesitate to use them again.

Living Well... the sequel!…read more Once again: Ryan to the rescue! He assisted my mom earlier this year when she returned home from skilled nursing. He assisted us again in June when my mother required surgery and needed some assistance when she returned home. We had people lined up a week in advance. We were able to - with notice - revise the plans as my mom didn't need the night care we anticipated. Katie was my mom's day nurse and she was terrific - as are all of the LWHC staff. We are grateful for the care they gave.

Ryan and his team are amazing! No need to ask questions, Ryan provided all the answers…read more The providers gave great care for my mother in law. We highly suggest finding care with Living Well Home Care. They truly are genuine providers.

I have the pleasure of having a working relationship with Jessica Sinon Mendoza. She is such an…read moreinvaluable asset to this company and it shows in every interaction she has with families that are in need of additional support. She wears her heart on her sleeve, and you can tell from the very first interaction with her. She wants the best for the families that she works with. She is encouraging, supportive, compassionate and very knowledgeable about what she is able to offer in terms of support to allow families to stay in their homes, while having the support they need to stay safe and continue living their lives with dignity. If you're unsure about a home care company check out their other reviews and give her a call. You'll see what I'm speaking about when you speak to her..

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

I had surgery June 2025. We planned ahead of time over 5 weeks, for care for my 96 year old mother…read more They were hesitant about filling our needs (which were not unusual by any normal healthcare standards). We talked with the coordinator in the Laguna Niguel location, AND we did a "meet and greet" and and in home inspection/consult. She was pleased with how our house was set up. Mom is easy care, quite self sufficient and ambulatory I was not going to be able to do much for a week or two and needed rest. Mom needed showers, meal prep and some supervision. We have a fall alert for overnight and emergencies. All but one of the FOUR caregivers were inept (we would have like to hire the one but she was already booked). One was not fluent and on her phone most of the time. I sent her away the day after surgery. So much stress they put my bed rest recovery in jeopardy! We had arranged for a hairdresser to come do Mom's hair and when she arrived there was some kind of mix up. We specifically asked for Mom smokers and two smelled like smoke. We did not use them again.

Thanks to Comfort Keepers we survived a rough couple months navigating my mother's health and…read moreassessing her amount of care needed after a sudden health decline. The team was easily accessible via text line and the terms of payment were very clear. Each care taker was very attentive and was quick to communicate with me what was happening- at my mom's house. I felt confident moving forward with the agency as they were always consistent- never a missed shift. I was not sure the amount of care we would need at our first meeting- but DeDe was very reassuring that we would work things out. After a short run with another agency, and bad experience- I 100% recommend CK -either short term care after an injury, or long term they will work with your needs- and that changes week to week! They were so kind and patient as we worked through scheduling shifts and the amount of care needed for my mom.

Great place to work and for your family members. All of my coworkers were in the nursing field of…read morestudies. Awesome personalities and very accommodating schedules. The families were very happy with 123 Home Care. 5 stars

I spent considerable time researching an agency that could help with my mom. I was told glowing…read morethings about this company and chose them over others. They struggled to cover my requested shifts, the staff were late and there was nothing done to make it right. I was told "it's the weekend" and that was why it was hard to cover the shifts. We have them another chance for the weekday and 10 minutes before the shift I CALL and am told they are still working on it. Then I'm told "It's COVID causing staffing issues". After 5 days I'm done. They are more trouble then they are worth. It should also be noted that less than a week after my initial call, they raised their rates. No mention of that initially. Don't sign up with this company if you need reliable care for an elderly person in your life.

When they bought SGHomecare,I was hoping for better service,but that did not happen.Stance makes SG…read morelook great.i am suppose to have 02 tanks every two weeks,they can't seem to figure it out. I have to call and remind them every time. They decided not to accept the RX from SG,but didn't let me know till I got a bill. It was a circus to get it straightened out. They were less than helpful. Where are the businesses that once took pride in their services? Just saying.

Zero stars for this medical equipment fiasco of a company…read more We are unable to get any supplies from them because they continually lose paperwork prescription orders and send you off in circles back-and-forth back-and-forth with your doctors. We tried even going person and they continually say they did not receive the order from dr. I hope this isn't a shell company or something, but I feel for patients sent here and trying to make their way through the chaos at Stance Healthcare dis- Solution. Does not even deserve the one mandatory Star.

Came by here... My contact was Gabriel. My initial appt was at 1:00 but the email said come in at…read more12 noon. So I showed up at noon. Gabriel wasn't expecting me but was VERY professional and courteous and said, no problem. He got me in almost immediately. I was impressed. He made sure I was comfortable and ran me through all the instructions. He was clear and concise and I appreciated his working knowledge. I asked some questions and he was able to answer them all and not just the technical questions. His (probably) constant interactions with end users also means he can advise on more than just the technical aspects, which I also appreciated. I was in and out quickly......He made sure I knew that if any help was needed or for any questions to feel free to call back anytime. Thanks Guys!

My SCAN hmo uses Super Care for CPAP supplies. My doctor put in an authorizativpon for my reorder…read moreof CPAP supplies. Super Care called had the authorization but needed an prescription which needs to be done annually. Super Care called they got the order but the mask was wrong and didn't have the tank. I received a called today from a lady today from Super Care. She looked at order and ask if I needed a heated a tube I said yes. She said the order was wrong. I said shouldn't that been caught on the previous order. She said was there a previous order? She put me on hold for 20 minutes and it hung up and went to the survey. I called again and they called me back and nobody answered and it went to hold again. I called a third time and Thank God Daniel called me back. He said the doctor messed up the second order and combined both orders to get the supplies I needed. You should give Daniel a raise for thinking out of the box and being a problem solver.

My mother underwent a knee replacement and required long-term assistance after returning home…read more Kaiser referred her to Care Partners for in-home care during her recovery. Over the course of several weeks, I worked closely with Lina while arranging the additional support my mother needed following her surgery, which had been significantly delayed due to the Kaiser strike. Throughout the process, Lina was professional, compassionate, kind, and extremely helpful. There were several frustrating moments related to scheduling issues, many of which I expressed to Kaiser. Lina was always honest and transparent, explaining that all of their Spanish-speaking caregivers were currently assigned to other clients. Even so, she consistently took the time to listen to my concerns, answer questions, and help explore possible solutions. Lina maintained regular communication to ensure my mother received the specific care she needed when she needed it. While there were some scheduling challenges along the way, Lina remained proactive, attentive, and supportive, helping us navigate each obstacle. She also worked closely with her scheduling team to make sure my mother's care needs were met. I am grateful for Lina's dedication and commitment throughout this process. Thank you, Lina, and thank you to Care Partners for the care and support provided to my mother during her recovery. Enrique M.

My experience with this agency has been extremely disappointing. They have a consistent pattern of…read morenot returning phone calls. Even when the receptionist says someone will return your call, it often never happens. Communication is one of the most important parts of providing care, and this agency has repeatedly failed in that area. Most recently on 08/2026 a caregiver she was scheduled to provide care for my elderly mom but did not show up, and the office did not bother to notify me that she would not be coming. I was left waiting without any communication or explanation. * I contacted the agency and left a message for Val to call me who I was told was a supervisor, asking to return my call to discuss what happened. Unfortunately I never received a response. What makes this even more concerning is that they serve elderly individuals, people with disabilities, and families who are already under tremendous stress and relying on these services for support. They present themselves as compassionate and caring, but that has not been my experience. If you are seeking respite services through this agency, be prepared for poor communication, more stress, more disappointment and difficulty getting the assistance you need.

My nurse was very knowledgeable and skilled and She was also good conversation. This review is…read moremostly for my Nurse. I think the medical professionals there are skilled, but not so much on the administrative side of things. It was kind of difficult to order supplies.

I have had wonderful service from the Nurses Maryann and Jill. They have cared for both my husband…read moreafter surgery 7 days a week and for my mother with multiple issues. When they say they are going to come they show up no issues. They show great concern, are available for questions by text and have aided in the recovery of my husband not getting an infection and in care of my mother with multiple health issues and falls. My mother is 91 and also has bath aide with Yolanda, this has been a huge help to me to have this assistance twice a week and has take some weight off my shoulders. She is so very kind and patient with my mother which is beyond wonderful. We have had Stan for PT for both my husband after surgery and my mom after falls and he is OUTSTANDING, compassionate and keeps my mom laughing which helps her spirit. If we need PT we always request Stan! My reason for only giving 3 instead of 5 is NOT the Nurses, Aides or PT it is SUPPLIES - they take months and I have to purchase supplies out of my own pocket then the supplies show up 2-3 months after ordered and WRONG things come, not even what was ordered. For example my husband had foot surgery and supplies were ordered by Jill, followed up at least 5 times and finally THREE MONTHS later they show up and there are multiple things never ordered in the box. In the meantime to avoid an infection I had to purchase supplies. Our recent order for a fall for my mom Jill placed an order on 07/10 and today is 07/22 - NOTHING - multiple follow ups by Jill and Maryann and still nothing. I am not sure why it takes so long for the supplies that are urgently needed for treatment to stop infections. If it is the company Bryam then SWITCH - but this has been an issue for over a year and is very concerning. I have spent hundreds of dollars purchasing supplies that either show up months later or never show up at all. My insurance is being billed for these supplies, but they show up LATE, if treatment was held off waiting on these supplies my husband could have lost his foot from infection. Bryam has a 1.1 rating which should tell you all you need to know about this company.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.