Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

I had three party bus companies lined up, with 1st Class Limousine being one of them. I chose to…read morepay $150 more compared to the other two companies because I trusted they wouldn't let me down. I didn't mind paying extra out of pocket for my birthday because I wanted everything to go smoothly. I knew that if I went with the cheaper options, I might regret it. Yolanda was great and clearly knows how to make sales. She followed up regularly to ensure my reservation was locked in. I booked a party bus for 25 people for $900 for five hours. Initially, she quoted $750 for four hours, but I added an additional hour because we were traveling far. I even took the time to visit and inspect the bus to ensure it was what I wanted, as it was the last available bus for Saturday, 9/21. I booked with 1st Class Limousine because, as mentioned, I didn't want to be let down. I specifically requested for the party bus to arrive at 6 p.m. at the pickup location. However, Yolanda called me at 5:47 p.m. to inform me that the party bus I had reserved was experiencing mechanical issues. She then offered me either a Sprinter van or a limousine, neither of which matched what I had originally booked. I chose the limousine, since I had to decide quick and had reservations at 7pm in Clermont . When the limousine arrived, it was noticeably older, with worn leather seats. The limited amount of drinks and ice provided was far from sufficient for my party, which was very unprofessional. We couldn't even chill our drinks properly due to the lack of ice, despite being told that ice, water, and soda would be provided. We ended up waiting at our destination for four hours, as we had to wait longer than planned for the replacement bus I had originally reserved. They offered another bus, but it wasn't what I requested, further impacting our experience. While I understand that mechanical issues are out of the company's control and that safety comes first, I was disappointed that no additional free hour or discount was offered to compensate for the inconvenience. I later found out that the Escalade limousine was $175 per hour, not $187.50, which is what I paid for the party bus. While we did eventually get the bus I reserved, we had already waited four hours, and by that time, my guests were fed up. To make matters worse, I had purchased large 40-inch number balloons to decorate the bus, which went unused since the bus wasn't there to pick us up. The time and money I spent on those balloons, as well as the overall inconvenience, were frustrating, especially since no discount was offered even though the limo was a lower-priced vehicle & I'm sure the party bus they were offering was small which meant lower price too. The driver, Juan, was excellent and provided great service, but the last-minute changes and the four-hour wait left my guests frustrated, and the entire experience was incredibly stressful. Unfortunately, Yolanda did nothing to improve the situation. Yes, I was given 1hr free because I demanded the hour. I chose this company based on its strong reviews, but my experience did not live up to those expectations. I will not be recommending this business to anyone. I hope this was a learning experience for the company to check their buses daily and to offer some type of compensation when delivering bad news.

I booked a trip over the phone and they made it super easy. The limo was clean and the driver was…read moregreat. Thank you for excellent service!

I booked my 60th birthday party with this company and was very pleased at the whole situation. They…read morearrived on time and when I told them I had a whole bunch of stops and pick ups they were more than accommodating. They have balloons inside the limo for me and a happy birthday banner and my grandkids had a lot of fun. I would highly recommend this limousine company. It was very easy to book and the whole experience was great.

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

Booked a 30 person bus and 5 hours before the event was told there was a mechanical issue with the…read more bus. They didn't provide details other than saying the mechanic was concerned. No discount given. They sent a limo & bus instead. The interior of the limo was sub par --seats were ripped.

Beautiful and lovely service. Makes your special event even more memorable! The photos can't be…read morebeat!!

I'm surprised this place only has 1 review! This place was great for our wedding!…read more We booked the Classic Limo Rental 1939 Classic American Rolls Royce Packard which was a dream. This is exactly what I wanted for our wedding as we left our venue and people taking pictures. I felt like a princess and it was awesome. We booked this awhile before our Sep 2011 wedding and only booked it for pickup after the reception. Limo Driver was super cool and even went back to the venue to pick up more people! It was fun and great prices. They were very easy to get a hold of and emailed us right away. I love that.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

Excellent service. Easy to book. Drive was great. Knew their way around the venue. Got us to the…read moreconcert with no issues. Driver was very polite and courteous. 5 star service.

Great experience using WL to pick up my customer on a last minute booking. Prompt and fast response.read more

After contacting a few party bus services, I'm so happy I went with Genesis!…read more They were very accommodating and Steve was an AMAZING driver. He was right on time and made sure that we had everything we needed. We made it to and from Laguna beach to Ontario & the lights & music on the bus made dancing with friends that much more enjoyable. Definitely recommend for any part bus service you're looking for

A+ all around. Reasonable prices, excellent service from owner Mike and driver Ray, clean and fun…read morevan. Made our night to see RUSH at Kia forum so much easier and FUN!

It's been a few months but Wedding Wire recommended this company. A few weeks before my wedding, I…read morewent to check out their limos. The owner was nice and personable and their cars were all clean. We decided to go with the stretch Cadillac. Our big day finally came in May. The Cadillac was nice and clean on the exterior. Once inside, the AC wasn't working and it was hot (it was working when I checked it out a few weeks prior), the sound system sounded horrible, almost as if a speaker was blown out/super staticky, and the driver didn't even open the door for us to get in. I had to open the door for my wife and I as the driver just stood by watching. During our reception, I received a few calls from the owner asking me why I didn't tip his driver. I explained to him that the AC wasn't working, the sound system was busted, and the driver didn't even open our door to get in. The owner ignored my explanation, totally negated what I just told him, and kept on insisting I give him an answer as to why I didn't tip his driver. I told the owner if he was so concerned about the driver's tip, that he should tip him using the extra hour I paid for (which we didn't even use). In my opinion, there are better limo companies out there. Seems like this business just wants your money for subpar services.

This was my 2nd time using their service and I was not disappointed! Professional, caring and…read moreamazing service from Albert and our driver, Daniel! I won't use another limo service! Thank you for your awesome and genuine service!