My sink became clogged on Friday and I reached out to J&k Saturdays morning. My garbage disposal…read morestill worked, but the water appeared to come back up into the sink. Natural instinct said to run some drano, but read the directions and said not to do that down the kitchen sink. Tried to snake it myself, but I am not handy at all. Joe was able to come out Monday and handle the situation in less than an hour. Good clean work and communication was easy. He also took care of my slow drain in my bathroom! Would recommend for any future work. AWESOME SERVICE!!

Joe from j&k is the most honest and reliable plumber we have used. Throughout this last 10+ years…read morehe has serviced our facilities in the bay area. I have referred him to many friends, families and colleagues that have all praised his work. Very fair pricing and swift response. Highly recommended as always if you need a experienced and reliable plumber.

BK, Khan and his team is super nice. They helped me before…read more Today, they help to unclog my kitchen sink, long story. The drain to the pipe. They are very professional and very fast. Efficient and nice. Highly recommended them.

STOP! Don't look any further. If you need a plumber Khan is 1,000% your guy! I'm so blessed to call…read morehim "MY" plumber. There has NEVER been a time when I called him for something urgent that he hasn't found time to help me. His work is PERFECT and he's one of the most honest tradesmen I know. So thankful for Khan and his team. I've used him for a decade and wouldn't think of trying anyone else. THANK YOU Khan for bailing me out today. You're such a blessing to the Tri-City community.

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

I have been using this plumbing company for the past two years, and I couldn't be happier with…read moretheir service. They are always quick to respond, professional, and incredibly helpful. Over the years, they have worked on several plumbing issues throughout our home, including our shower, dishwasher, sink, bathtub, and water heater. Every job has been completed efficiently and with great attention to detail. Their team is knowledgeable, reliable, and always takes the time to answer questions and explain the work being done. It's reassuring to have a plumbing company I can trust whenever an issue comes up. I am very satisfied with the quality of their work and the excellent customer service they consistently provide. I highly recommend them to anyone looking for dependable and professional plumbing services.

Frank was great, on time, and friendly. I would recommend him and would hire him in future.read more

Hot water in our house was finishing up faster than usual in the recent weeks, until suddenly one…read moreday it was almost not available. We have small kids in the house, so needed repair urgently. I messaged Khan (BK) at 9pm and he replied almost immediately saying he can come in at 9am the next day. BK arrived on time, and scanned the water heater code and showed me that the warranty had expired few years ago and it was a 10yr old unit (which I knew). He recommended to change it out for a new one, which I was already prepared for. Got in touch with his supplier and got me a great rate on the new unit and parts. He had a busy schedule that day, and yet managed to get it all changed out before noon so that it will be done before my kids come back later in the afternoon. I was very satisfied with the work. BK is a great guy, and communicates clearly and honestly.

Khan will forever be my go-to plumber! We had a major emergency from trying to replace a bathroom…read morefaucet ourselves in our home. What we thought would be a simple swap, turned into a major issue due to our old home and Khan was prompt, knowledgeable, and seriously saved the day and our home. I will be referring him to friends, family, colleagues, literally anyone who is experiencing any issues for plumbing or water heaters! Thanks again Khan!

Dear Payless Water Heater and Plumbing Team,…read more I am writing to share my appreciation for the excellent service I received from your company yesterday. We were preparing to leave for vacation when our water heater burner failed for the second time in five years. After previously having a very unpleasant experience dealing with warranty work through a big-box retailer, I decided to call Payless. I am so glad I did. The entire experience was pleasant from the initial phone call all the way to the completion of the job. Because I have roommates and needed the issue resolved immediately for peace of mind, we decided to purchase a new unit through you. Our service technician, Eduardo, was fantastic. He was incredibly patient and knowledgeable, and we were very happy to have him handling our installation. I will happily refer Payless Water Heater and Plumbing to anyone in need of your services. Thank you again for the quick and professional help.

Eduardo came right on time and was very professional. He explained options for my broken water…read moreheater. He walked through the different packages and was not a pushy salesman. Once the decision was made, he worked quickly without error and explained everything that was done. He was excellent.

Hotter Water Heaters responded to my request for quote immediately at like 11:30 pm on Thursday,…read morewith a very reasonable quote, and was able to fit me in on Friday (even though they were going on vacation that weekend)! Hakim arrived on time with his son and they were super helpful and friendly, and answered every question I had. They pointed out the issues with the previous installation and fixed these hacks. You can tell that Hakim really knows what he's doing! The water heater replacement job was completed quickly and professionally, and they cleaned up everything afterwards. He gave me the link to register the water heater for the warranty. Everything was easy and looks great. Highly recommend!

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Nick is awesome! He…read moreinstalled multiple faucets it my kitchen last year. The work was top notch and has held up well and he was thorough and cleaned up well after the job. He not only does the job well, he tries to understand what I want and explains the process. After understanding the requirements, once he even gave me a simpler recommendation- would have resulted in a lower fee for him! I really commend this honest workmanship- this trust makes him my goto for all pluming jobs the come up at my home!

Nick is great. We had a problem with an old outdoor water spigot that needed replacing, and Nick…read morewas there the same afternoon - He fixed the problem quickly and at a really competitive price. A fantastic communicator and a great guy as well - Will definitely be calling him next time we need anything. Thanks Nick!