I recently bought ski boots during OC Snowsports' fall flash sale and also had my bindings adjusted. I had an excellent experience with the staff, particularly Jack and Daryl, whose expertise in ski equipment was exceptional. They took the time to ensure my boots fit perfectly, addressing all my concerns and explaining why they recommended the specific pair I purchased. Their knowledge is unmatched, and their dedication to getting customers into the right gear was clear throughout the process. To address some of the negative reviews: I found their approach refreshing and professional. It's evident they are committed to helping customers find gear that aligns with their skill level and needs, even if it means guiding them away from something that might not be the best fit. I left feeling confident in my purchase, knowing they wouldn't sell me anything that didn't meet both my needs and wants. This is the kind of expertise you won't find when shopping online. Yes, the shop may cost slightly more than online EVO or REI and doesn't offer the same return policies, but this is absolutely necessary to support a small, local business. The prices reflect the invaluable service of their staff, who take the time to provide personalized fittings and advice. In buying online or from REI, you roll the dice, most of the time getting boots/skis or other gear that don't fit, and will have to re-purchase. To me it's well worth the small extra cost for a personalized recommendation. If people only used their expertise for fittings and purchased gear online, stores like this wouldn't exist. I feel fortunate to have a shop like OC Snowsports in Orange County. The staff is friendly, knowledgeable, and genuinely care about making sure you're set up with the perfect solution for skiing or snowboarding. Lastly, if you see this shop listed as "permanently closed" on Apple Maps, please disregard it. It's a software issue--check their website for accurate and updated information read more

My teenage son and I had the most disturbing and unfortunate experience at this store yesterday . After spending over an hour (60.00 deposit still not refunded) trying on ski boots the owner DARRYL LONGABARDI came out and began verbally assaulting myself and my son. For simply asking questions about the boots. He yell get F out of my store several times. Threatened to call the cops on us???/ for what I'm still in shock of?? He got inches from my face yelling 'you and ur son get F out of my store. I'm the owner ". All the while my teeage son struggling to get the boots off his feet , in fear that his mother was going to get hit by ... dare I call it a human being! This creature basically threw us out of the store in the rain, my son barely able to put on his socks and shoes. This creature has some serious mental defects. I implore you not to support this busines. Stay as far away as possible, this guy is dangerous. He belongs in a mental institution, not owning a business . *Read other Yelp reviews it seems this is a destructive pattern of this business owner, that, should not be supported or tolerated in this community or any community * My sweet son was so upset. WE HAVE NEVER EXPERIENCED this type of behavior. A grown man verbally accosting a mother and a teenage boy. Who were there to drop 700+ in his business!!!! Silvering my son learned there are some real sick, unfortunate beings in this world. Walk away and pray for them. read more

I drove from San Diego today to buy some ski books and get them customized by this business which I did 10 years ago. Drive over two hours and I park and get out to ask where to park as it's off a major street. And the owner or manager is yelling at me where I parked. I explained I just parked there to ask where to park, He tells me where is like 30 feet from where I parked. So I do that and park and get out of the car. And then he yells at me that I was driving too fast and I was bumping into things (I bumped into the parking block as I moved up really close so I would not stick out as the parking is very narrow and I didn't want him to flip out I was sticking out too far. I am 65 years old and I have never had anyone let alone a business yell at me like that. I just turned around and left and even said thank you, I never raised my voice or talked back and I so I with I had all this on video as I was shake. Up afterwards. It was so uncalled for and of course the guy doesn't want any business acting that way to a senior female customer. I guess when you get to a certain age, men feel they are entitled to degrade you in public. read more

I never leave reviews, however this one definitely calls for and takes the cake for the worst business and customer service I've ever run into, after being condescending and rude right from the beginning and closing the gate on people 45mins before closing, the sleazy guy I believe named Darryl lost his mind after I wouldn't take his attitude he proceeded to call me a piece of shit and get the f@ck out of his store before he menacingly followed behind me all the way out to the parking lot like a school yard bully trying to intimidate someone as if he was going to try and jump me. He obviously has some very serious personal issues to resolve however this is one business that is not worthy of business, or any place in our great country. He's got the voice and miserable attitude of someone who doesn't want to be their and hates what they're doing. read more

AVOID DARYL and HIS STORE!!!! Daryl is unparalleled: arrogant, untrustworthy with contracts/service, explosive anger issues selling overpriced products. For a price, he agreed to service my ski boots. I paid him and then returned because it needed further adjustment. He wanted to charge me again. When I disagreed and said I already paid for the service, he went on an anger rant. He hurled profanity at me, making racist remarks--"Do you understand English" (I am Asian-American)--and physically, invading my personal space. His employees then surrounded me. Fearing for my safety, thinking that an unhinged person like him will next throw a punch, I called the police. "Integrity," "customer service," "product guarantees," and "excellence," are words you'll never hear about Daryl or his store. read more

Yesterday I went to OC Snowsports determined to buy ski boots. Elvis helped me and spent over two hours, assessing my feet, my skill level, my overall size/strength, and usage. We tried three different boots but none of them were perfect. And he refused to sell me something that wasn't Just Right. However, through this process he was able to give me the exact model, size, and flexibility rating so I would have the information needed, even though I would be buying from a different vendor. His generosity of time was unparalleled and I'm so sorry they didn't have "my" boot as I wish I could have supported him and OC Snowsports. I highly recommend this shop. read more

Will never go back here. Darryl was so rude to me and refused to help me unless I told him I was 100% going to buy a pair of ski boots that day. Ive just started skiing and was looking into buying boots, but wasn't sure if I was going to wait for next season. I already knew my size and he stated they had tons of boots in that size but refused to help me. Ive never had a worse customer service experience. Darryl was so rude and on top of that was not wearing a mask. Went to Phil's after and was treated so kindly and tried on a few pairs of boots. Go to Phil's instead if you want to be a great experience. read more

stop stop stop. if you have ever had or wanted a great pair of ski boots this is the place. i am 68 years old and have had many ski boots and never has anyone spent the time as these guys have on fitting my boots to my crazy feet. i have two fused toes and for the first time ever i feel that i will be skiing on slippers!!!!!! don't waist your time!!!! this is the place!!!! i just bumped into the store by accident!!!!! man was i lucky read more

Would never go there again! As an owner of several dental practices i understand the importance of top notch client care. I never expected the owner of this business to be so short and unhelpful with me. wanting to buy ski equipment in a ski shop should be a better experience. I would take my business elsewhere even if it'll cost $2000 more per family member! read more

Just took a quick peek inside and left older gentleman asked me if I needed anything to help and I said no thanks and just left and then he kind of said something sarcastic under his breath and childish like. Totally unexpected from a older guy should be more mature. But I don't know people are weird. read more

Great service. I needed a new helmet and wanted to help the new business out. They were knowledgeable and helpful. They have top quality equipment and clothes and are building their inventory. They know their stuff, are super focused on the customer and will set you up right. Check them out read more

Great spot! I rented a snowboard from OC Snowsports this past weekend. The boards were meticulously maintained, and you could feel the difference on the slopes. If you're planning on renting from one of the pro-shops at the top of the mountain, save yourself some time, and do it locally. read more

The only place to go for the best boots, hands down the most knowledgeable boot fitters anywhere. My son ski's for CSULB and loves his boots from Darrel and Joe. I brought in some full tilts and Ron fixed all my problems. I will be back. Thanks guys read more

Compared to all the other ski/snow shops in OC, Daryl is running by far the best shop. Daryl, Ron and Joe are all knowledge and have decades of experience in the ski industry and equipment tuning. Will only be using them going forward! read more

I was very impressed by the friendly, knowledgeable staff. Daryl spent nearly an hour making sure my boots were comfortable and fit perfectly in the bindings. It is obvious he has a wealth of experience in this business. Leo F. read more

Horrible service, Darryl is a miserable guy, got into multiple arguments with customers while we were in there waiting to buy a helmet and gloves. Terrible vibes, go to Phils or REI, dont give them your business. read more

Went by the shop, they are preparing to open. Really nice store, they are getting in this year's equipment from the big ski brands. Looking forward to having a good shop in town! read more

Great selection and really nice shop. It's not all crammed in; it's a spacious and comfortable store with products from the top brands and knowledgeable staff. read more

Incredibly rude language and service from manager/owner. I will never return and do business with them.