My experience at Go Ebikes was exceptional. I was shopping around for the perfect folding ebike on…read morea budget and no other shop matched the value and care I experienced here. Art was patient with all of our questions, encouraging we pay attention to how the bike felt and giving us his expert feedback. The selection of affordable bikes and the fact that I didn't have to deal with bike racks while still having a full- size fat tire bike was a big deal for me . With so many different bike shops I visited, I wish I had visited Go Ebikes sooner. I am so happy with my purchase and knowing a 1-year warranty backs it up.

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

We bought our e-bike for our daughter here a year ago. That was a nice experience. Everyone is…read morehelpful and kind. This time, our e-bike stopped working so we took it in. A part that was hard to get was needed so they ordered and fixed it for us in a timely manner. It wasn't cheap but it was necessary... we trust our bike with these guys!

Great experience dealing with JP and Andrew. They both went above and beyond in providing customer…read moreservice. Clear communication in person and via text. Andrew was very generous with his time and answered all of my questions (I had many). I will be back for sure. Thanks guys!

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)

I went into the Triathlon Lab to get my first bike for my first triathlon in a few months…read more I didn't know much about bikes but the owner Robert helped me out a bunch. I explained to him what my skill level was, the course of the tri, and what my budget was and he help pick out a few bikes within my budget and had me try them out. He explained a lot of things I was unaware of going into purchasing a bike for the Tri Robert made the entire process very easy and was extremely helpful, I am excited to come back and check out the store more.

I came here to get a repair done on my e-bike tire that was flat. I came in a few weeks ago and…read moreasked how much would they charge and was told 20 for the inter tube and 20 for the repair cost. I thought that was awesome because everywhere else they want 80 and up. I came today with the bike and was told 20 for the inter tube and 45 for repair cost. I was vey upset because I was told different and the reason I came was because of the price. After complaining the owner Steve stepped in and offer to fix my bike at the price I was quoted before. I thought that was excellent customer service. Why loose a potential long time customer for a few bucks and a misunderstanding. I really appreciate Steve for helping me. This place is awesome they have a wide variety of options for bikes and accessories. They also have reasonable prices they have e-bikes worth a thousand or more on sale for hundreds . The customer service from the owner alone will get me to return for my future bike needs. Thank you Steve for caring about your customers you are all right with me Sir.

The crew here is super helpful and very friendly. Doesn't feel like a pushy sales man.read more

Fransisco did an amazing job building up my new 2026 Van Dessel Arch 65 SL. All the guys there are…read moregreat and the service is excellent!

This blonde guy made us fill out waivers and made us wait in line just to tell us he does not have…read morebikes for us. We have been coming for years but today was the last time. I can no longer recommend this business.

The good: I booked this as an anniversary date and my…read morehusband and I loved it! It was $40 per person for 2 hours. It was our first time using e-bikes and it was an easy experience. The beach trail was fantastic. The lady there was really thorough and good about explaining how to use the bike, points of interests and events going on by the beach, and answering our questions. She spoke clearly and at a slower pace so we really understood everything well. The bikes were cruiser-style bikes. They sell e-bikes as well and had many on sale. The bad: They don't have options for kids' seats or trailers. The interesting: There's no age requirement but you have to be at least 4'10" (?) ish or taller to ride their bikes. They'll give you a bike based on your height. You're given a bike lock as well. The basket in the front is stuck to the frame so it doesn't move with the direction of the front wheel. You only need a pedal assist of 1 for the beach because it's flat but it can go all the way up to 9. Helmets are optional.

The young gentleman that works there has a Genuinely Great Heart!! First of all for veterans Day…read morelast year he gave away bike to veterans!! We took our neighbor thats a Navy Veteran to get a bike he was so patient with him and kind to find a bike that fit him just right.. On another occasion my husband and I purchased electric bikes online and needed them to be assembled, be was so fast in replying to me and had the best prices around. We dropped it off and it was done within a few hours. He is very attentive to details and the bike rides great!!! We'll definitely keep coming back and referring family, friends, and neighbors!!

Highly recommended , top quality customer service. Darius…read morewas very helpful and know all about my son's E-bike problem Thank you Darius!

Great people and great service! Very reasonable rental prices. Thank you! We had a blast cruising…read morethe beach path. We'll be back.

Great service and good people. Brought my old e-bike and everything got fixed with very reasonable…read moreprice