Awesome experience and well done job to my Herbie. Very…read morewarm welcoming place and neat. Also friendly people with great service. Enjoyed the daily text updates on the work. Thanks again.

I've needed a couple of collision damage repairs over the past year. Both of these were completed…read moreat Caliber. As I was paying for them myself, I shopped the Knoxville market and found the estimates at Caliber were the most competitive. End result: Both repairs were completed on-time and the cars look fantastic. Factory new condition. Even better, not only were the initial quotes lower than the competition, the final invoices were lower than the initial quote. No bait and switch. I'd like to give a special shout out to my Service Advisor, Ashley Brumbalough. She was very empathetic and knowledgeable at the initial inspection, taking time to listen to our situation. She then followed up with me daily throughout the restoration process, keeping me updated on progress. When the repair was complete, she was there waiting for me as I inspected and picked up the car and made sure everything was to my satisfaction. Ashley was so good on our first repair, I knew who I was calling on the second. I hope I don't need to see her in the near future, but I know who will get my first call if I need it.

Diva's Auto Spa provided excellent results by detailing my Ford Escape. The car was clean and…read moreshining inside and out, dog hair gone, bug splatters, dirt and tree sap all gone. I am throughly satisfied with Diva's work. The owner, Michael, was an active participant in the process and charged well below most other estimates. He drove me to my home across town after I dropped off my car. I was told I'd get a ride back when the job was done. Instead, Michael surprised me by delivering the car to my house! That was a genuine kindness. Michael is courteous, friendly, professional and a hard worker. You won't be disappointed with Diva's Auto Spa.

Had an appoitment at 12:30 yesterday. Showed up a few minutes early. No one was there. So I…read morewaited until 12:30 and still no one. Went and knocked on door and tried to call them. No answer either way. I waited until aftr 1 pm thinking maybe they had gone to lunch and were running behind .....they never showed up. It is call by appointment which I did.

After an accident that heavily damaged the driver's door of my 2026 Range Rover Velar, we went to…read moreBodyWerks for repairs. Since the car was new, a replacement door wasn't available for over 2 months. During that time Theresa kept us informed about all her efforts coordinating with the parts supplier and the insurance company. Her attention to every detail and her caring customer service was exceptional. We are very satisfied with the repair results. We would highly recommend BodyWerks.

Just don't waste your time with these folks. My vehicle was there for 60+ days for MINIMAL repairs…read more I had to reach out for updates. Vehicle returned to me FILTHY inside and out. As a matter of fact, someone apparently took it for a drive and spilled coffee/tea all over the front. Dash board, doors, white leather seats, floor board, back seat. Escalated my complaint only to be told, "I'm not that smart. I'm a car guy. ​I wasn't expecting a complaint of this kind, I was thinking a 10 minute call about an alignment problem." Here's the real fun part.....management screams at me, "ARE YOU BLAMING US?" If you decide to use this shop (or any others this group owns) be prepared to walk away feeling less than a human.

Fair price, fast and excellent work. Had a dent from unknown origin. A lot of hand work to…read morefix...not just pulling it out.

Hit some curbs with front low air foils and also tire spokes causing scratches and gashes due to…read morelousy visibility on new miata. Repaired perfect and price was very very palatable and same as estimate. Great experience.

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

Purchased the brake duct kit for Camaro ZL1 with 1le. Delivery and quality were great…read more My install has slight contact between the tire and the duct hose-hose showing rub marks. Purchased extra hose and try not to turn wheels lock to lock. Given it's a custom piece and no one else has anything close I consider this currently a minor maintenance issue. Since I pull the wheels and do a brake check after every track day it's not much of a hassle to keep an eye on. New Apex wheels don't appear to have as much interference as the oem wheel. May be able to make further adjustment in the future. Braking consistency has improved dramatically so overall a great product.

Completely destroyed my car and billed me for it. Lost most of the parts I need to rebuild my car…read moreleaving me with the cost of replacing them. Mechanics are incompetent. Zero stars.

My car looks AMAZINg!! So thankful to Rob and his crew for…read morepainting my Chrysler 300c. It had some small body problems that they took care of and painted it the exact same color. I feel I got more than I paid for. Thank you

Job felt rushed and the quality shows. If you care about your car, I wouldn't recommend this place…read more They did a single-stage paint job on my first car and it turned out great, which is why I brought in my dad's truck next. Unfortunately, the second job was the complete opposite. The paint initially looked good for the first week, but shortly after it started chipping and flaking badly. Where the paint has failed, you can clearly see the old color underneath, which tells me the surface wasn't properly sanded or prepped. There are also visible streaks and uneven areas in the finish. Inside the car, basic care wasn't taken either--no seat covers, and when picking it up the interior was covered in dust. What's frustrating is that this could've been a good job if it wasn't rushed. Painting a vehicle takes time and prep, and skipping those steps shows very quickly. The staff seemed convinced the work was acceptable, but the results say otherwise. I wouldn't have written this if the first car hadn't turned out so well. That's what makes this disappointing. Quality is inconsistent, and unfortunately my dad's truck paid the price. Should I mention items in my vehicle that went missing by the time I went to pick it up? Why would you all steal cologne from my dead dads truck...? C'mon!

Harper is truly amazing. I cannot say enough of how first class this…read morebusiness is. They do excellent work and treat the customer with utmost respect. Think twice about using any other auto body shop.

Big scam. Held my car for week to do a estimate took $1300 just to get the car back. Untaped a…read morewindow in the rain just to be donkeys. Will follow up with more detail soon. They scam insurrance compamies and customers by trying to keep cars on lot. Check what you sign and whats on tje big white card by the pacman machine. Lots of hidden games here.

called Geico and the shop even agreed to take off items that they said weren't done but the shop…read morestill wants to charge for the work and have now sent it to collections. Geico said this was the second issue with this shop and still consider taking them off the recommendation list after they got caught lying about the work. My truck still has a scratch on it, rim.is still damaged, alignment is off, tire pressure light is still on, broken brake controller. I'm currently in the process of suing them. Beware.

Great service. People were friendly and got my car done fast and it looks like brand new! Great…read morejob!!

Something about this place really irks me, but with that being said they do really good work. I…read moretook my car in for hail damage caused by tornadoes in April. They did an amazing job restoring all the dents. They also cleaned and vacuumed my car better than Simoniz ever has. This was one of the few body shops in town to complete this type of work, and I think they did a great job. They also finished my car three days early. If your rent your car from Enterprise at Parkside Dr. you can just leave it at the shop for the rental place to pick up. My only beef is I think they can buff up their customer service. It was pretty busy when I took my car in, and after they surveyed it to assess damage not done by the hail they just handed me a sheet of paper with what happens next and told me to wait inside. I felt like I wasn't done with the car when Enterprise came to pick me up. I prefer more hand holding at the dealership. They also have a weird queue process because It didn't really work first come first serve. Besides the quirks I'll give this place a solid 4 for returning my car much better than how it went in.

Will have been almost 2 weeks by the time my insurance adjuster receives photos of the damage of…read moremy car. I don't necessarily blame them, but if they can't handle the work, be up front and tell me to go somewhere else. We would save everyone's time.