Great customer service, Jacquim. He did a 3 way with my insurance company and all issues were…read moreresolved in minutes. After numerous calls they were the only company to source the glass I needed and also for your convenience they come to you! Outstanding customer service.. Thank you!

Quick service and wonderful staff. Price I paid was the price quoted on phone. Definitely would…read morerecommend. Great alternative to Safelite.

I brought my Tesla in to have the windshield replaced after noticing a long crack, about 16 inches…read morein length. I went through my insurance for the replacement, and the entire process was smooth from start to finish. Communication was excellent from booking the appointment, to dropping off my car, to receiving updates when the repair began and when it was completed. Everything was handled promptly and professionally via text, which made the experience very convenient. The repair took about five hours, and they did a great job. I have no complaints at all. I would definitely use their services again and highly recommend them to others. The customer service was great!!

The only reason I didn't give a full 5 stars was due to the wait time for the first available…read moreappointment. The TV commercials make it seem like you can get same day service, but you'll be lucky if you can get an appointment in a week. They crew came on time, communicated well, and did quick quality work. Thanks to the close relationship with my insurance, windshield replacement was no cost to me.

Do yourself a favor and use these guys. Upfront communication, quick service (they came to me), and…read moremade sure to do the camera calibration with a report. They also replaced all my stickers.

He is the best no one knows about cars, I have a land rover range rover 2018 He replace my…read morewindshield and he do the calibration too The best price in Town fully recommended, excellent workers, most important no damage in my car and perfect job. 10

lousy tint job on my 330 BMW, bubbles all over and jagged edges . No safe precautions taken and all…read moremessy finish

I cannot believe after having such a hard time with Safelite for two months that it was so easy and…read morepleasant to deal with this company. I spoke to a gentleman named Mike on the telephone who explained everything to me was a pleasure to talk to and I had my claim transferred from Safelite to them and they were able to have the glass and have it installed in under a week where it was taking two months with that other company. I am soooooo pleased with the quality of service they provided and the level of customer service I received if you are even considering going with the other company don't and absolutely go with them! Thank you again Mike for just being so amazing

Once again Active did another amazing job replacing a car windshield. And with all the potholes…read moreand rocks all over our local roads, it's good to have a company to trust for these repairs that require extra precision due to all the electronics in cars. And they do a great job with repairing/replacing door and window screens with dog-proof non-rip screens .

It took over 3 weeks for 1 screen to be repaired. We live behind this store and thought it would be…read moreconvenient. My husband brought the screen over and was told the person who fixed then was out but they would work on it when they got back beginning of next week. They never called to say the screen was ready. They gave me a husband a hard time when he went in to inquire about it like I he was bothering them. Said if he wasnt called it wasnt done. (Btw it was done). Then there was a phone call from the owner asking the employee if she was ok. Minute after he started conversing with her. My husband is even tempered, laid back and non confrontational. I guess the owner saw he was biracial on the camera, and that apparently made him scared for the female employees safety. (He could hear the whole conversation) Oh by the way my husband works for Suffolk County jail system she was probably safer with him in there. We will drive elsewhere the next time we need a screen fixed or buy the materials online and do it ourself next time since it isn't thay hard. Good customer service goes a long way, unfortunately that's not what we received here. Very unfortunate.

On 5/23/26 our RT RR electric Window (2021 CIVIC EX) shattered mysteriously. Called MATA's. Michael…read moreresponded right away. He first checked that they had (or could get) the glass needed. Then we made appointment for Monday AM. Called Monday, he said come right in (Bronx location). Within 1 hour all work completed well. A very reasonable price.

When my windshield shattered, I called Mata Glass Repair--and from the very start, they impressed…read moreme. They were courteous and professional on the phone, clearly experts in their field. The technician arrived quickly and completed the job in under an hour. His skill was evident: there wasn't a scratch or smudge anywhere. The new windshield looked flawless. Every part of the repair process was handled thoughtfully: phone support was friendly, the on-site work was efficient, and they even cleaned up afterward. They explained each step, making me feel well-informed and confident the whole time. I'm thoroughly impressed and will absolutely recommend Mata Glass Repair to friends and family. If you want fast, expert, and reliable windshield service, these are the folks to call. KHADIDJA Jabbi

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

Mack did a most excellent job on my Jeep and these pixs are from 3days later. He steamed my engine…read morecompartment : it sparkles and looks factory new. I always have a detail once a year because my car sleeps outside year round but never by this outfit. The interior looks and smells great but not too overpowering of a scent. The cargo area came out much better than i thought, even down to the little metal strips that he polished. Never experienced that. Greater attention to detail than expected. Prices are reasonable and his space is clean and neat. It's a quick 3min walk from the avenue street he's on, to the main street in Oceanside where there are many places to eat and shop if waiting for your car. I spend the time at the library just a one minute walk off the main street. Will frequent again. Kudos, awesome job!

I've had my car detailed elsewhere and while I was never blown away, I was satisfied that my…read morebasically clean car was a bit cleaner. After today's service with Mack, I'll never go anywhere else. My car, while not old, looks brand new and is cleaner than I ever thought it could be. He took his time with every single detail and it was well worth the wait which he gave an estimated 4-5 hour time frame and pretty much held true to it. You can tell from first meeting him when he goes over your car with you all the way through the final look over when he asks you to be his second pair of eyes if he missed anything that he takes such pride in the work he does and it truly shows. I'm BEYOND impressed and pleased and will be a faithful customer as long as he's in business.