We are so happy to be back for our second season with Nicole this spring. My daughter absolutely…read moreadores her and looks forward to every single swim lesson; she is always READY for swim and never once complains about going. That alone says so much. Nicole has such a warm, patient, and encouraging approach with children. She creates an environment where kids feel comfortable, confident, and excited to learn. We've seen tremendous growth not only in swimming skills, but also in my daughter's confidence and comfort in the water. It's clear Nicole genuinely cares about the kids she teaches, and that energy carries into every lesson. We are incredibly grateful to have found her and highly recommend her to any family looking for a swim instructor who is both talented and wonderful with children.

Again, I will reiterate, wishing you well. I hope you can…read moreget some support for the angst and clarity you seek. I'm so sorry for your personal loss of your miscarriage. I did state that before. I do ask again to keep refraining from texting me, posting about me, and having such anger towards me. It feels displaced and truly unprofessional. I'm just uncomfortable with this rhetoric and engagement. Again, loud and clear, I wish you well. FYI- my pool isn't heated, however it is indoors in a heated room. *** it's pretty upsetting this morning to entertain texts and phone calls from friends who are screening me comments the owner is making about me on her Instagram page. I never even talked to her on Instagram or other social media outlets that's concerning given a professional, I'm entitled to my opinion I don't feel like I said anything that was a discrepancy towards her. Personally, she cared to share her personal endeavors with me, which I don't feel are reflective of what her personal position should hold, that's neither here nor there. I come from a place of wishing you goodwill in your journey of whatever it is that brings you peace and happiness, and I asked that you refrain from threatening me via my personal text which my husband and I both read, as well as on any social media outlet I don't feel that's constructive. It's both discrediting and defamatory against somebody's character. I didn't say anything about you personally again wishing you well, so please refrain from further harassment towards me personally thank you Pretty disappointed with the various layers of content from owner. The initial phone call I placed was to a recorded, outdated message that was very dry and monotone. A little more enthusiasm, especially considering the audience you want to attract would be helpful. Nevertheless I wanted to give it a try and left a message. I would naturally assume a live person, especially an owner attempting to secure a potential new client would personally reach out. Instead I was texted. Very dry, lacking any enthusiasm or introduction to whom I was speaking with. As a parent and an educator I was left feeling very unimpressed and as if my business wasn't a concern for them in securing. It's too bad because in the past, I often gather several friends and children to take part and lessons when I find someone that I'm super happy with and comfortable with. the only reason I am no longer using the private instructors that I have had is because they have moved away. Furthermore, it was indicated that no lessons or instruction would take place and less the degree of temperature was 80° and above I've never heard of this when I've also used professional schools and CPR trained swim instructors that were on swim teams earning medals at the number one high school in California. It's just a little disheartening that I was just treated with such ill regard as to my needs as a client or any considerations on my end. So it was just left as if there was no concern to secure my business again no professional phone call was made or introduction from them. I have no idea who I was speaking with and it's unfortunate because they lost a great deal of business that I would've been happy to support.

My daughter has been going here for over 2 years. Ms. Kasity has been awesome - very patient and…read moreknows how to handle kids based on their skill level. My daughter looks forward to every class!

Aqua Duks is absolutely amazing!! I highly recommend them to all of my friends and family, even…read morestrangers! And the majority of that is because of our incredible instructor, Ms. Kasity. She has taught my daughter for the past 3 years and she's an excellent swimmer now because of her. I changed my whole schedule because Ms Kasity had an opening for my 12 month old baby I COULDNT miss that opportunity! So now both my daughters (4 & 1yo) go to Ms Kasity and I wouldn't have it any other way. I plan on staying at Aqua Duks and with Ms. Kasity for years and years to come. Thank you Aqua Duks and Kasity for teaching my girls life savings techniques, love and fun!

When you're looking for any type of school, you want to make sure the instructors treat your kids…read moreas if they were their own. Today, multiple staff did that for my daughter. We've been going to this school since they were in Fullerton, and they've always been great. My daughter started with Mr Nori and he's one of her favorite instructors. She's gone through a few instructors and we've never had a bad experience. My son now attends the school too. This morning, my daughter had a make up class and had to go into a different swim lane with a new teacher. She's been apprehensive about leaving her current school and starting kinder next year, and the emotions came out today. She started crying and holding onto me when she saw the new lane and instructor and said she doesn't want new things. Within seconds, Mr Scott came over and began comforting her asking if she'd like to see her other instructor Mayumi. Mayumi wasn't even dressed to go in the water, but rolled up her jeans and sat in another lane with her. Mr Nori came by to say hi and comfort her, and Mr Christopher gave her a private lesson for a few minutes while she adjusted. He eventually asked her if she wanted to join him in the new lane with the new instructor, and she said yes and was happy the rest of the time. Mayumi also came back to check on her. This is the level of care any parent looks for in a school and I highly recommend coming here.

Our kids have been swimming at their Fullerton location since 2021 and recently transferred to…read moretheir newest location. Our kids were excited to see the new facility and enjoyed everything it had to offer during their first visit. The motion activated splash pad was a hit with our 7 yr old while he waited for his class to start. The swim suit dryers and plentiful changing stalls are very convenient. The viewing room is also a very nice added touch to the facility. All the instructors have been great over the years at Fullerton and we were told we'll see some at the Placentia location as well. They are located in a large shopping center with plenty of parking.

I really didn't want to write this review. Mr. Adrian who is the swim instructor is great! He has…read morenothing but my respect. He has been very patient with my child and my child was able to build trust with him very quickly! On the other hand, communication with Ms. April has been a terrible experience. She doesn't return your phone call, you can't leave a VM on their phone system because they don't have a VM set up, yet texting them is just a headache. Whoever is responsible for replying back to the text message would reply and let you know that Ms. April will return your call back but that would take 24 hours to a week for Ms. April to get back to you. Emails that Ms. April would send would be very confusing and yet when you reply to the emails she would not respond back to your message. When I confronted her that I had sent her an email she replied "I don't reply to every email." It was constantly very frustrating when I had to cancel my child's swim lessons, I was told I would receive a Makeup token for my child to schedule another swim lesson date, but at times I would not receive anything. It became a headache and also frustrating that I had to keep track of my child's swim lessons and constantly either call or message Ms. April regarding the make up token. It felt like if I didn't remind her to send me a makeup token then my child would have never revived a make up swim lessons. MY biggest disappointment was when she sent an email to all the customers during their winter break that they were moving to a new location. She didn't give us parents a two week notice in advance that they were relocating or even a month to figure out our schedules. At that moment I just realized and made a decision to just close my account with this swim company. My child attended swim lessons from May 2025- December 2025. It was very sad for me to make this decision because I know my child had a good relationship with Mr. Adrian but overall the communication with Ms. April had been nothing but poor and she is just very disorganized.

April and Adrian are great teaching the little ones to swim! We took our kid for lessons and now…read morehe's a fish! He's got confidence, can float and enjoy his pool time. Highly recommend!

We did the semi group beginner 1 and 2 lessons with Ms. Jules/Julieanna. My daughter has improved…read morea lot and learned a lot from her. She is kind, patient, informative, supportive, overall great teacher. It is 30 mins long. since there was no other kid learning with my daughter(supposed to be 2 kids) she ended up doing solo lessons so a lot of 1on 1 time. The pool is at the 24 hour fitness gym. It is shared with the gym members but separated by dividers so the kids had their own section. You can wait and watch your child closely, the chairs are next to the pool. My daughter is always excited to go to class and have no negative feedback. Thank you Ms. Julieanna!

I want to start this review by saying the instructor we worked with was phenomenal. However, the…read moreissue is the management. I did little to no research in this company and found out it's a corporate swim school, which we were trying to get away from because of exactly what we dealt with. My father ended up in the hospital in the ICU and we were unable to make our first class. We called and were immediately told we would not receive any credit or refund for this. While I understood not receiving a refund I was confused why there wasn't a credit offered. My father in the ICU was not planned and I communicated it to them about 8 hours before the lesson. Instead, there was no compassion or sympathy and they took the lesson. We had another day of lessons scheduled so we attended. Again, instructor was very kind, but could not have been older than 18 or 19. All they did was play the entire lesson.

So far we have been very pleased with waterworks! scheduling classes is a breeze and it's no big…read moredeal if you need to cancel a session -- they make scheduling makeups super easy and straightforward online. We have coach Esly and love her so far

Our daughter who's diagnosed with level 3 autism and non-verbal has started swimming lessons with…read morethe Anaheim location. Our couch is Cynthia and we have immense love and appreciation for everything she does for our daughter. She is so gentle, sensitive, knowledgeable professional. In just a few sessions; our daughter who doesn't want to be let go in the water is now standing on her own, she started to follow coach instructions to kick and finally blow water out of her mouth (Before she will constantly drink the pool water, which is very unsafe). Every week we saw so much improvements and we see our daughter building confidence. Our eyes are always teary seeing this. Thank you Coach Cynthia so much for being a big impact towards our daughter. And thank you Waterworks for having employees who can serve children's/families who have special needs. We been sharing our amazing story with our other families who wish that their kiddos will learn how to swim

I am in awe in my daughters swimming ability in such a short time . My 3 year old daughter did not…read moreknow how to swim and took the 10 day intensive and by the end can swim. We loved coach Ethan. He had a gentle but firm approach which was needed in this survival course. The back to back sessions 20 minutes each were perfect for a 3 year old and really made a remarkable difference in her swimming ability and her confidence . Only issue is that the swimming is hosted at someone's personal residence so children cannot use the restrooms - but I resolved this issue by bringing a portable potty. They do not offer make up classes but it makes sense for the way they design their intensives to be back to back for best learning. My 5 year old knew how to swim (doggy paddle) but advanced her swimming with this class and became a strong swimmer !

Both of my sons, 4 and 8 years old, just finished lessons with Ms. Chloe in Rancho Cucamonga and…read moreI'm very happy as they can now swim. We have tried group swim classes in a very popular facility in the area and my boys were still afraid of water and couldn't swim whatsoever. With Ms. Chloe, my kids were floating and swimming within the first week. Their breathing and technique improved tremendously with the 20 minute sessions. I have now signed up my 2 year old and my 4 year old is going back for a second session to help him improve even more. I'm so so happy I found them.

While my little one hasn't shown as much improvement as we had hoped so far, I do appreciate how…read morethe staff has handled it. They noticed the situation and offered a session with a manager to help support his progress, which felt thoughtful and proactive. The team has been pretty accommodating and willing to work with us, which I value. Hoping to see more progress with the additional support moving forward. This last session with coach Bernice from management division I notice Caspian was swimming end to end which is great to see!

First off, the coaches are amazing! You can tell the staff really care about the kids and they're…read moreall super super great. We did our best to keep our boy with the same coaches throughout his lessons in order to progress. The only reason I did not get five stars is because of the cost for value. The 30 minute class is really only 25 minutes at most and in a 4:1 lesson that's just over 6 minutes of personal attention per kid. Honestly $30-$40 for 6 minutes is just too expensive. We are sad to stop lessons as we finally saw a great improvement in the past 3 weeks of the three months we did, but we hope to take what he learned and practice with him over summer.