We are so happy to be back for our second season with Nicole this spring. My daughter absolutely…read moreadores her and looks forward to every single swim lesson; she is always READY for swim and never once complains about going. That alone says so much. Nicole has such a warm, patient, and encouraging approach with children. She creates an environment where kids feel comfortable, confident, and excited to learn. We've seen tremendous growth not only in swimming skills, but also in my daughter's confidence and comfort in the water. It's clear Nicole genuinely cares about the kids she teaches, and that energy carries into every lesson. We are incredibly grateful to have found her and highly recommend her to any family looking for a swim instructor who is both talented and wonderful with children.

Again, I will reiterate, wishing you well. I hope you can…read moreget some support for the angst and clarity you seek. I'm so sorry for your personal loss of your miscarriage. I did state that before. I do ask again to keep refraining from texting me, posting about me, and having such anger towards me. It feels displaced and truly unprofessional. I'm just uncomfortable with this rhetoric and engagement. Again, loud and clear, I wish you well. FYI- my pool isn't heated, however it is indoors in a heated room. *** it's pretty upsetting this morning to entertain texts and phone calls from friends who are screening me comments the owner is making about me on her Instagram page. I never even talked to her on Instagram or other social media outlets that's concerning given a professional, I'm entitled to my opinion I don't feel like I said anything that was a discrepancy towards her. Personally, she cared to share her personal endeavors with me, which I don't feel are reflective of what her personal position should hold, that's neither here nor there. I come from a place of wishing you goodwill in your journey of whatever it is that brings you peace and happiness, and I asked that you refrain from threatening me via my personal text which my husband and I both read, as well as on any social media outlet I don't feel that's constructive. It's both discrediting and defamatory against somebody's character. I didn't say anything about you personally again wishing you well, so please refrain from further harassment towards me personally thank you Pretty disappointed with the various layers of content from owner. The initial phone call I placed was to a recorded, outdated message that was very dry and monotone. A little more enthusiasm, especially considering the audience you want to attract would be helpful. Nevertheless I wanted to give it a try and left a message. I would naturally assume a live person, especially an owner attempting to secure a potential new client would personally reach out. Instead I was texted. Very dry, lacking any enthusiasm or introduction to whom I was speaking with. As a parent and an educator I was left feeling very unimpressed and as if my business wasn't a concern for them in securing. It's too bad because in the past, I often gather several friends and children to take part and lessons when I find someone that I'm super happy with and comfortable with. the only reason I am no longer using the private instructors that I have had is because they have moved away. Furthermore, it was indicated that no lessons or instruction would take place and less the degree of temperature was 80° and above I've never heard of this when I've also used professional schools and CPR trained swim instructors that were on swim teams earning medals at the number one high school in California. It's just a little disheartening that I was just treated with such ill regard as to my needs as a client or any considerations on my end. So it was just left as if there was no concern to secure my business again no professional phone call was made or introduction from them. I have no idea who I was speaking with and it's unfortunate because they lost a great deal of business that I would've been happy to support.

Great experience so far. Clean bathrooms and changing rooms…read more It seems like this 1-1 swim coaching is the way to go for young swimmers versus big classes. We love this kids' swim coaches now. I actually have holds on their classes to move my baby into when they are ready. Coach Colton has been great for my oldest. I see him do well with kids of all ages, but he definitely excels with the age 6+ group. He is teaching my son all the correct strokes and working on refining techniques and prepping for the swim team. I appreciate how reliable he has been and provides consistency to my child. He has somehow been able to challenge my child in a way that my kid is asking to do more and striving to be better. I didn't think we would be doing swim team (just wanted kids to not drown), but after working with Colton that's the new goal! Coach Adam is another angel. He pairs very well with my middle child. Adam seems to enjoy working with a kid even when the kid is difficult. I think the kids can sense that he appreciates them and that Adam loves his job. He plays with the kids at their level ... my kid is always trying to finish his classes with my Adam tossing him in the water or being silly with him. He is very skilled at redirecting kids and working on what makes sense for the kid that day. Observing him with other students, I get the sense that he has the gift of working well with children on the spectrum too. He seems to earn the trust of the kids and still push them on their skills. Coach Olivia is another great reliable coach. She made swimming fun for my kids and taught them all the basics. The first few months of lessons for a new swimmer isn't so rewarding for the parents because the child is doing necessary basics like floating and swim-roll-swim and it doesn't look like traditional swimming. I thank her for building all those necessary skills because now I can see them paying off and it all makes sense!

We've had a really positive experience with this swim school, and a big reason for that is my son's…read moreinstructor, Ms. Kasity. She has been absolutely wonderful--so patient, kind, and genuinely thoughtful in how she teaches. What really stands out is how she tailors her approach to each child. She makes learning fun by gamifying the process and tapping into what kids already love. For example, my son is obsessed with cars, and she'll "race" with him in the pool to keep him engaged. It turns lessons into something he looks forward to rather than something he has to do. The classes aren't cheap, but we've continued because the quality--especially with Ms. Kasity--has been worth it. We can see steady progress in his skills, and it's been really rewarding to watch his confidence grow in the water.

My son absolutely loves Australian Swim School, and I can't recommend them enough!…read more One of the biggest reasons we chose this swim school is the water temperature. It's by far the warmest pool we could find, and it's the only place where my son happily stays in the water without shivering. Our regular instructor is Mr. Nori, and he has been wonderful with my son. He's patient, encouraging, and fantastic with all of the kids I've seen in his classes. We recently missed a couple of lessons and had to attend makeup classes. For whatever reason, my son suddenly decided he didn't want to go back for his lesson. Miss Kaylee stepped in and was incredible. She tried everything she could to gently encourage him to go to the back pool, but when it became clear he wasn't going to do it, she didn't give up. Instead, she offered to work with him one-on-one in the front pool where we already were. She even promised she wouldn't put his head under the water. In the end, he became comfortable enough that he chose to put his face in the water on his own with her guidance, but she honored her promise and never forced him. That meant so much to me. I don't know if she was on her lunch break, between classes, or supposed to be doing something else, but I know that impromptu private lesson wasn't part of her day. She took the time simply because she cared, and it completely turned the experience around for my son. The best part is that it worked. Today my son happily got back in the water with Mr. Nori, and I honestly think it was his best lesson yet. Mr. Nori was so sweet, so encouraging, and genuinely proud of him. Seeing his confidence come back was such a great moment as a parent, and I really credit both instructors for making that happen. Every single person we've interacted with has been kind, welcoming, patient, and genuinely wonderful with kids. I honestly have not had a single negative experience here. The first class is free, the warm water makes such a difference, and the little splash pad was a huge part of getting my son's initial buy-in. From the instructors to the front desk staff, the entire team is amazing. If you're looking for swim lessons for your child, I highly recommend Australian Swim School!

When you're looking for any type of school, you want to make sure the instructors treat your kids…read moreas if they were their own. Today, multiple staff did that for my daughter. We've been going to this school since they were in Fullerton, and they've always been great. My daughter started with Mr Nori and he's one of her favorite instructors. She's gone through a few instructors and we've never had a bad experience. My son now attends the school too. This morning, my daughter had a make up class and had to go into a different swim lane with a new teacher. She's been apprehensive about leaving her current school and starting kinder next year, and the emotions came out today. She started crying and holding onto me when she saw the new lane and instructor and said she doesn't want new things. Within seconds, Mr Scott came over and began comforting her asking if she'd like to see her other instructor Mayumi. Mayumi wasn't even dressed to go in the water, but rolled up her jeans and sat in another lane with her. Mr Nori came by to say hi and comfort her, and Mr Christopher gave her a private lesson for a few minutes while she adjusted. He eventually asked her if she wanted to join him in the new lane with the new instructor, and she said yes and was happy the rest of the time. Mayumi also came back to check on her. This is the level of care any parent looks for in a school and I highly recommend coming here.

Crystal is the best teacher that I have ever found in my 15-year history of providing my kids with…read moreswim instructors across three different states. Hands down. She is an energetic, positive, naturally-gifted teacher who actually gets into the water with the kids. Even my 20-year-old keeps in contact with her because she is that loved and personable. I only wish that I'd found her a bit earlier!

Coach Crystal is an outstanding instructor. In just five lessons, my 6-year-old went from barely…read morefloating to confidently jumping into the 10-foot deep end and swimming to the side on his own.

Phoenix Swim has been an absolute godsend to our family. We have 3 kids currently enrolled and 1…read morewho "graduated". My older girl went from being able to sort of swim to being on a competitive swim team after less than two years working with her instructor. She has been told by coach after coach how perfect her strokes are and how good she looks moving through the water. My three youngest have gone from not being able to swim at all to working on perfecting strokes and flip kicks to turn around. My youngest was 2 when she started there and I've never had to be afraid of her near water because of the skills and lessons she's learned. Every week I watch instructors work with kids and adults of all ages. And so many of the students have special needs and the instructors are so patient, gentle, and kind with them. It's incredible to watch. This family owned business is just an amazing, amazing place to learn to swim and I will recommend it to anyone who will listen.

The swim instructors are excellent and have been the only positive part of our experience…read more Unfortunately, the administrative side of this business has been extremely unprofessional and unresponsive. Communication is poor, emails often go unanswered, and getting assistance with even simple issues like directions has been frustrating. Without consulting us, they changed our lesson location to a private backyard pool, giving families no opportunity to approve or opt for another location. On top of that, my credit card on file has been charged without my authorization, which is completely unacceptable. While the instructors deserve recognition for their work, the administrative experience has been so disappointing that I cannot recommend this program.

We did the semi group beginner 1 and 2 lessons with Ms. Jules/Julieanna. My daughter has improved…read morea lot and learned a lot from her. She is kind, patient, informative, supportive, overall great teacher. It is 30 mins long. since there was no other kid learning with my daughter(supposed to be 2 kids) she ended up doing solo lessons so a lot of 1on 1 time. The pool is at the 24 hour fitness gym. It is shared with the gym members but separated by dividers so the kids had their own section. You can wait and watch your child closely, the chairs are next to the pool. My daughter is always excited to go to class and have no negative feedback. Thank you Ms. Julieanna!

I want to start this review by saying the instructor we worked with was phenomenal. However, the…read moreissue is the management. I did little to no research in this company and found out it's a corporate swim school, which we were trying to get away from because of exactly what we dealt with. My father ended up in the hospital in the ICU and we were unable to make our first class. We called and were immediately told we would not receive any credit or refund for this. While I understood not receiving a refund I was confused why there wasn't a credit offered. My father in the ICU was not planned and I communicated it to them about 8 hours before the lesson. Instead, there was no compassion or sympathy and they took the lesson. We had another day of lessons scheduled so we attended. Again, instructor was very kind, but could not have been older than 18 or 19. All they did was play the entire lesson.

Coach Lily is amazing. My son loves going to his lessons with her. She's very instructive, fun, and…read morekind. He already knew how to swim, but in a very short time she's taught him new strokes and made his freestyle better. I would highly recommend coach Lily.

So far we have been very pleased with waterworks! scheduling classes is a breeze and it's no big…read moredeal if you need to cancel a session -- they make scheduling makeups super easy and straightforward online. We have coach Esly and love her so far

Aqua tots is an amazing experience for all children learning to swim. They have great customer…read moreservice and excellent coaches.

We have had such an amazing experience at Aqua-Tots! Our daughter absolutely loves coming to swim…read moreeach week, and it has been incredible to watch her confidence and skills grow thanks to the wonderful team. A huge thank you to Coach Alex, Coach Riley, and Coach Bernice--and honestly, the list continues. Every instructor we've had has been so patient, encouraging, knowledgeable, and genuinely invested in each child's success. They create such a positive, fun, and supportive environment that makes learning enjoyable while helping children feel safe and confident in the water. It's clear they truly care about every swimmer and celebrate each milestone right alongside the families. We also have to give a special shout-out to Gianna at the front desk. She is absolutely wonderful! She is always so patient, knowledgeable, and incredibly helpful. Whether she's answering questions, helping with scheduling, or greeting families with a smile, she consistently goes above and beyond. She makes every visit seamless and welcoming, and her kindness never goes unnoticed. The entire team at Aqua-Tots has exceeded our expectations. The level of professionalism, care, and genuine passion they have for what they do shines through every single visit. We are so grateful to have found such an incredible place for our daughter to learn such an important life skill. We couldn't recommend Aqua-Tots more!