My daughter wanted a specific shoe shoe, and only this store had it. I will never bring my family back to this store. Employees following all of us around, watching our every move. But when I physically went up to one of the workers, it seemed I was bothering her, at the same moment another customer walked in to the building, and with her standing close to me shouted, "WELCOME IN"- completely disregarding my presence. If you're a person of color, I advise you not to shop here, and stay supporting Black-owned stores. read more

Customer services from a cashier was horrible she was very disrespectful that the lead had to help me I was shopping alone and took advantages of my vulnerability as a female shopping alone late at night she was given a priority to a couple this is a clear sign of discrimination of women shopping alone I was unable to get her name but her description is as follows hair dyed yellow blond with black roots to the shoulder curly She speak spanish and has A conqueror attitude she provided me with A horrible customer services discriminatory customer services for being a female shopping alone read more

The Milpitas store didn't have anything I liked in my size, so I ended up at the SJ location and found just what I was looking for, a few different pairs of casual women's shoes, for both work and play. They had a "buy one get one half off" sale on most shoes, so that made it worth the purchase. Got some Xappeal flats, and Bobs from Skechers, a brand that apparently saves animals' lives. Cute stuff, and happy to find it in my size. The entire place was clean and organized, and the selection was decent, with clear signs in the store, above the aisles, indicating where to find specific types of shoes. Also, at least three different workers offered assistance while I was browsing and trying on different styles of footwear, which I appreciated. Paying at the register was quick and easy, too. read more

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I walked out with some pumas and a pair of sandals for $24 total spent.....I love this store

When Im looking for shoes at an affordable price I come to Off Broadway to see the selection of shoes they have. They always have some kind of sale and their clearance rack has a good selection too. The have tons of tennis shoe to pick from in every color and style too. Some have a pop of color while others are more on the nutral side of you want to keep it simple. But, if you wan tome bling in your step they have that too. They have a rainbow of colors to choose from and some styles are reminisent of the 80's. Join thier rewards club for sale and coupons. read more

Off Broadway Shoe Warehouse - A rainbow of colors - Shoe Stores Near Me - San Jose, California

When I got there and bought crocs I decided to buy some pins but the couple days after like 3 days they started to fell of. In my opinion buy shoes there is very good but do NOT buy pins. read more

No thanks to staff, Josh A white staff member I went to pick up my order and it was picked at the wrong size so I got in line to ask the associate about it and he told me go grab it and bring it back. Did what he said and guess what?! He made me wait there with over 5 customers and did not tell me anything until I spoke up!!! He told me to bring it back and all he did was make me wait and wait and gave me attitude. JOSH you could've told me to get back in line instead of look at me and wait for me. Is this how you treat loyal customers?? Disgusting Josh. Thanks for being the worst customer service employee and racist towards me read more

Picked 2 pairs of non special - plain Jane shoes that didn't have anything that said they didn't qualify for the buy one get one half off and when we got up to the counter after waiting for her to get off her phone the girl said they both weren't eligible. Well we didn't appreciate the "bait and switch" technique and walked out without buying anything. We'll shop somewhere else for now on. read more

**This happened a few weeks ago I was in the area and in need of rain boots due to the weather. We arrived to the Curtner shopping mall and I immediately thought of Off Broadway. I wasn't exactly sure when they closed but saw a gentleman go to the door, open it, pause to talk to someone to the left of him and then walk in towards the retail space. I took this as a sign they were open and told my husband that I'd be quick since I just wanted to see their rain boots only. He went to Ross and I headed to Off Broadway. Before I entered I saw the store hours POSTED that said they closed at 9:00 PM. Knowing I had to be fast, I was ready to ask a store employee where the rain boots were and make a swift purchase, but I didn't even get the chance to speak. As soon as I got in, I heard someone shout that the store was closed. I turned to my left and saw SEVERAL employees standing in the corner eying me. They were not cleaning, organizing or doing anything that would indicate they were "closing" down. Just leaning on the counter (one was sitting on the counter), huddled together like they were in a chit chat session. I took a look around the store and noticed people were still shopping including the gentleman who had come in before me. I was so confused and embarrassed that maybe I had read the store hours wrong that I simply said "ok" and exited the store. Not my best response but the employees made me feel very uncomfortable. Before leaving to join my husband next door at Ross, I took one more glance at the store hours posted on the store and it said 9:00 PM was their closing time. My phone displayed 8:52 PM. Needless to say I went to DSW the following day and got what I needed. I am writing this in hopes that these employees can be better trained on how to handle "closing time" customers. When I came into the store all they would have needed to say was "Hello welcome in! Just a friendly reminder that our store is closing in __ minutes. Is there anything I can help you find?" If I was greeted with that then I would have asked for the rain boots, made my selection and been out by 9 PM. read more

Do not buy here. The worst experience, if there was a 0 star rating I would give it to them. I bought some crocs for my son, at a actual price, no bargain, without any discount, they were damaged the first day I used them and they did not want to give my money back because according to them the shoe was used (the sole was not worn or dirty) and they said that because they are not crocs directly they do not give a quality guarantee, they only returned half of what I paid and my son could not even use the shoes. It is better to go to direct stores of the brand and not second-hand stores like this one that do not guarantee you anything as a customer because you have a discount but they still sell you at the same price as crocs or other brands. read more

Love this store especially around this time great sale prices on 95% of the shoes. But the only down fall that the one pair of Micheal kore shoes I really wanted wear not on sale . But still great prices. read more

Off Broadway Shoe Warehouse - Shoe Stores Near Me - San Jose, California

Yes I recommend this store. Went here to buy some slides in the middle of the winter and they had a decent selection. I also looked around a bit to see what else they had and liked some of the available shoes. Staff is nice and parking is easy. Make sure to have your receipt which is the reason for 4 stars instead of 5. In order to do an exchange you need to have the printed receipt as looking it up by phone number won't work and might cause you another trip. read more

Came in for their bogo deal, the employees were all very friendly and accommodating. Their selection of footwear is very vast, you'll find what you're looking for. read more

This is my go to place to buy shoes since they always have the bogo deal, but lately their customer service has been awful. My sister purchased multiple pair of shoes and when she got home she noticed all the prices were incorrect. She went back to have it fixed and they gave her a hard time despite being their fault. I am never going back to this place and don't recommend this store. read more

The people in the store are very rude. They don't stand on their words. I went for exchange of shoes and even after saying I did not use the shoes they say that they are worn and did not give my money back. Don't waste your money buying at this store. read more

Think a humongous open warehouse of shoes of a variety of brands (both cheap and name) and you have Off Broadway Shoes. I popped over from next door hoping to find some toddler shoes, and there was a scant selection for girls (maybe fifteen shoes total). However, there were some cute, season appropriate ones such as Osh Kosh booties that I really liked for my daughter. What I expected was some decent price points and this I did not find. Almost all the kids shoes were retail-priced, and the clearance section was something like ten percent off retail. I was shocked - I came to the warehouse for some deals and instead got prices that were higher than the actual brands' websites and Kohl's! Hard pass for me. Too expensive (for toddler girls). Good place to scope out and try styles though (to order elsewhere!). read more

The customer service here is lacking, they don't go or the promos that are clearly marked throughout the store and the employees have no sense of customer service the girl that was helping me rolled her eyes at me several times and when I asked for a manger she said I am the manager. Never again will I waste my time at this store. read more

Off Broadway Shoes had a lot of choices in all sizes. I was so happy, I found some widewith (EE) shoes. The store was clean and the staff was friendly and helpful. read more

Off Broadway Shoe Warehouse - Discounts - Shoe Stores Near Me - San Jose, California

First off, I'm never stepping foot in here again, the workers were rude and made racist comments to my mexican family. I overheard them calling us slurs and were laughing at us while we were shopping. I don't know why they did that all I wanted to do was get some shoes for my autistic cousin that is visiting the states from mexico. Really rude and uncalled for please don't go here if you don't want to be heavily disrespected. read more

Shoes shoes shoes! Oh man, you barefoot? They have comfort thongs for you. Ha! Mom and I came in after dinner just to walk around to see if there was anything interesting or worth buying. Expensive place though... I saw some running shoes I might want to buy, but I already have like 4 at home so I'll see if I can't wear those out first. I tend to like the lighter running shoes. Anyhow, mom wanted these sandals/flip flops for her "casino" days so she'll be comfy when she goes. She ended up buying the ones called, "comfort thong." Compared to places, $30. Price $24.90, total of $27.08 with tax. A girl worker walked pass us smiled and said hello. Girl at register was efficient and quick. She did give us a receipt with a "Encore Rewards" so we can use on our future purchases. Receipt doesn't expire til six months from now! Also, if I fill out a survey I could save $15 on my next purchase, but they lied. :( I did the survey and the catch was the purchase needs to be over $70 for it to be valid. Will be back soon. read more

This place is simply a shoe whore's paradise. After driving thru the neighborhood with my man, complaining that we needed to stop somewhere to use the restroom, it seemed like this place almost magically appeared amist the ghettoness that is San Jose. Now I have been to the one in L.A., and I personally thing this location has a better selection! Their shoe clearance section seemed to go on for days and I found a cute and comfey pair of work shoes! Only downside to this place is that they don't have my man's size, but shoot, size 15-16 is hard to come by! read more

One of the workers called my house to let me know I left my phone there and my mom called my boyfriend to let me know.. we were already back in our city, but he drove back without really asking me.. THANKS SO MUCH! ^5 Stars for that - Before that happened though, he did make a purchase and got me new balance shoes since I'm furthering my education on a campus that requires a lot of walking... HUGE.. and I've already gotten a blister the last time I was there.. - Selection: A Lot, but I wish there was actually more, the regular stuff is a great amount. There clearance is bigger than Nordstorm Racks I've been too, but I still wish it was bigger. I've been here one other time, but didn't check out their clearance which has really good deals. It's not doing to be like DSW, where you'll find Elizabeth and Jame Shoes on clearance and you still can't afford them... Checkout: N/A I walked around as he paid. read more

Useless incompetent employees on Feb 28 refuse to exchange shoe sizes even though they have it in stock told me to go to Milpitas off Broadway shoes to return them... i asked for a return in that case and basically they were too lazy to process one? I don't understand why they refused to exchange sizes when I got two different ones from the other Broadway Shoes? Said to go back to the other store because its their inventory... talk about fucking lazy? Just give me the right size and order more stock? You're the same company, no? read more

This place has the DSW/shoe pavilion setup. Spacious warehouse feel. They carry simple and classy shoes, nothing really gaudy. Bonus points given since this place carries size 5 and 5.5 shoe sizes! I rarely shop at DSW and dead shoe pavilion, mainly because they hardly carry the size I'm looking for. I'm always disappointed when I see shoes I want and have to settle for something else. I found a nice pair of dress shoes and they were also on sale. They also have encore rewards, which credits you ten percent of your current purchase towards your next purchase--and I didn't have to sign up or cough up any of my personal information. Just remember to keep your receipt for next time. What a brilliant plan to encourage me to come back. read more

I first discovered this store in Hollywood off Sunset. I realized that they have quality shoes for great prices. At least compared to Nordstroms. I come here and always find something. So bad for my pocketbook, but great for the shoppers high. I'm going back tomorrow to have my boyfriend look at a pair of shoes I've been eying for a while. Hope he likes them, he's my true mirror that talks back. Love shoes! But this location is great, it is right next to Ross in the Plant shopping center. Also super close to my mom's when I come to visit her. read more

This place is literally the exact same as DSW. They even have the same clearance section in the back. Wow. This place is huge! There is a lot of selection here. I've been searching for some good silver shoes to wear to a wedding and I found them here. There are many fashionable shoes at a good price. The only thing lacking is all of the brand names that DSW carry. read more

I love coming in when Jasmine is working. She has helped me since my first visit and always provides excellent customer service. She's helped me order online, exchange gifts, and even Black Friday orders. The store overall is always clean too. It is large so you never have to worry about it being too crowded. Parking is easy as they have a large lot. One pointer though, if you are a rewards member, always ask them to input your info. I was helped by a manager who didn't so did not receive points for my purchase. read more

Upon first 'stumbling' upon Off Broadway I got the (sweats)....you ladies know of what I speak- I was excited & went home with a couple pairs if cute sandals! It was August 2016 & the gals working there were cool and friendly. Along the line- wow, what changed? Well, I acquired a disability and now use a walking stick. The shoe shopping experience now is narrowed down considerably- alas, the selection here is wide! I lean mostly now toward Sketchers , which range from $39.00 up, but sizes are tough. My second time in, I finally found 2 pairs of shoes that I could walk in comfort ( having a deformed hip now).... Unfortunately, I only found one display shoe- a size 7, of course the most popular women's size, but the mate was not on the shelf. So unlike the first time- when I was helped so readily- this time was about a year later, around August 2017. I had to find and ask for help, though they were not busy. The Clerk went to look for the 2nd shoe and returned empty handed- " no, it is no where to be found". Ok- so we tried a 2nd shoe...size 7 needed- none on shelf. The gal said if it was not out- then they did not have it. When I asked to order from another store. " No - we Don't do that" read the reply. Fast forward to January 2018- I again, searching for size 7. I return, because the store had Sketchers like crazy! Again I find a shoe- size 7.5 and it works, but I'm hesitant. After trying on many shoes, walking stick in hand- purse in other- I'm done. The nice gal at the counter actually asked if I found everything ok? I told her my size was out. She says...." Oh - we can order your size from another store" I just about fell over. - hah . No joke, 3 weeks later I am at Ross and find the exact pair of Sketchers for $35.00 less! So happy to know Ross carries my brand. That's unreal**** read more

Off Broadway Shoe Warehouse - Off Broadway $70.00 for Sketcher tennis shoes. Same shoes $35.00 at Ross. - Shoe Stores Near Me - San Jose, California

Did they just take over Shoe Pavilion? I know they didn't but the store feels very much like a Shoe Pavilion. It has a warehouse feel with clearance shoes towards the back of the store. It's definitely inferior to DSW. While the selection is large (casual, dressy, and athletic shoes for women, men and children, handbags) and they claim that the shoes are first quality and current season, the shoes just aren't that interesting. It's a decent place to get something plain like a pair of pumps for a reasonable price (under $50) or some New Balance running shoes, don't expect to find something you really love. One thing that makes Off Broadway different is that they seem to have their own brand of shoes: Michael and M. Patrick. They look like cheap knock-offs. These knock-offs are appropriate for a place called Off Broadway. Think Off Off Broadway. They carry Calvin Klein (probably the best brand they carry), Anne Klein, Carlos Santana, BCBG, Sam Edelman, Steve Madden, Rocket Dog, Converse, K Swiss, Keds, and Vans. Most pairs seem to be under $50. read more

Shoe Warehouse. Don't call it something it's not. It's a warehouse with shoes. Ridiculous discount prices, but keep in mind they may be a season old. I walked out with 2 pairs of shoes for $30 bucks. Beats Ross and Marshall's from a size perspective, but the selection is probably the same. read more

Good selection of shoes and store was fairly organized. A young gentleman staff member approached me more than once to ask if I needed help and I truly appreciated it. The 4 star review is basically because I felt there was a lack of wide shoe assortments. read more

You need at least an hour to take a mental note of everything in here. Skip the clearance area in the back. Each time I have shopped here- there was nothing worth the time that it took to walk back there. read more

I LOVE SHOPPING HERE. I actually like them waaaaay better than DSW. It's frustrating when you can go through an entire "warehouse" sized store & find nothing (even on re-stocking days). DSW **rarely** has my size, 8 1/2 & 9, in the styles I like or that are "popular". I was told those 2 sizes are the first to go. So now, my favorite shoe store is Off Broadway!!!! LOVE, LOVE, LOVE IT HERE!!!!! Today was a huge score. Three sandals, all cute, all comfy, all in *my* size & all less expensive than DSW. YAY, YAY, YAY!!!!!!!!!!! What's great too is that you instantly earn $ for your next purchase here. I earned $12 today, good towards any purchase! Ding, ding, ding...WINNER!!!!! Also, for those of you with small feet, size 5 or 5 1/2...I saw a lot of shoes in your size. While I was shopping, one lady who wore 5 1/2 put aside about 8 pairs of shoes that she was going to buy ;-) . I'm ready for summer, baby! read more

Their policies and personnel need serious reconsideration. Went to exchange a gifted pair of shoes. Spent an hour trying to find shoes because they had a sloppy store. Then had to return those shoes after a defect I notice after the fact but they wouldnt give me e refund because the exchanging receipt showed a 0 balance and they said it was a zero balance. Asked them if came back with the original receipt could I get a refund even if the card used was not my personal card and they said only a store credit. I dont think this is fair. I had receipts showing legit purchase. Left the store upset and the girl helping me sarcastically said have a good day. read more

If I could pick only one place to buy shoes, it would be a toss-up between this place and Zappos! They have aisles and aisles of well organized shoes at steep discounts (every girls dream). It's twice the size of any Shoe Pavilion I've been in, and doesn't feel so junky. The sales people are nice, and the store doesn't have that overwhelming "Payless Shoes" feel about it. They also carry a nice array of higher end walking shoes (like Merrels & Birks). Don't miss the uber clearance center on the back wall. I'll admit there is some really funky stuff there, but the prices are really slashed. read more

I was literally a regular at the Off Broadway Shoe place in LA when I lived there (reviewed!). When I heard there was a brand new one in the east side, I HAD to go check it out. I usually take a man with me shoe shopping since I like buying sexy shoes and getting a man's perspective is critical for those times when you have 15 pairs of shoes you like, but you can only afford 10. My best friend and I hit it up today after lunch, and although I picked up some killer shoes, I was relatively unimpressed. As we walked toward the store I started feeling that fluttering in my stomach. It was as if I was going to see my long lost love after 20 years, at a train station in Uxbridge. I wondered, will he still love me after all these years? I opened the door.....stepped in....looked to my right....and saw my love beckoning to me. I instantly felt in my soul that he did love me...more than I could have ever imagined. There, in the first aisle, the first shoe on display was a pair of black patent ankle strapped platform pumps. Six. Inches. High. Now, I don't normally like things that are just six inches *rimshot*, but these are shoes I'm talking about! I tried them on and we discussed whether or not these shoes were appropriate work wear. Convo went something like this: Me: I can't wear these to work, can I? They look like stripper shoes... Best Friend: I don't know...I think you can. Me: It's the heel right? Too high? Best Friend: No, I think it's because they're patent leather Me: (sad) Oh. Best Friend: I didn't say you shouldn't still get them though - Me: What? Hell no! I was going to get these bad boys anyway! I'll wear them to work....probably under jeans where they won't attract too much attention. I can look down at them periodically and feel the internal satisfaction of wearing patent platforms in the daytime. Aside from my new patent babies, I did find other 5"-6"ers that I loved, and bought. I initially rated the store 3 stars, since I had higher expectations and hoped the store would have more heels and platforms like their LA store. I only saw one pair of shoes I liked in the clearance section....some leopard print 5" Stevies; but I already had them since 2 seasons ago. LA had more selection and more designer names. And the prices in San Jo are higher...must be the Bay Area Mark Up...:( One extra star since I picked up my new favorite pair of shoes here... Four "six-inches-of-fun" stars! read more

Huge selection of shoes, very much like a DSW. They had your basics: pumps to converse to running shoes, there was even a section that catered to individuals who "dance" professionally and I'm not talking ballet. Overall - if you are on a budget this is a great place. I saw a lot of copy cat shoes from higher end designers priced dramatical less!! read more

I love love LOVE Off Broadway! I come here whenever I'm looking for a cute pair of heels for a special occasion. Every time I come here, I walk out happy finding exactly what I was looking for. I like their selection too. In my opinion, I feel their prices are better than DSW. The staff at Off Broadway seem much nicer too. Sign up for the rewards here. You can sign up online, which will give you a $5 off coupon or... Text STYLE to this number: 333222 (it takes a minute or two, but you'll receive a text with a $5 off code which you show the cashier up front to get your discount). You'll also be informed of other sales they have. I went last weekend and got the cutest flats for work! Everything in the store was 20% off that day for their one day only friends & family event. Happy shoe shopping! read more

I got my last 2 pair of shoes from here. I do admit the collection for guys are small but they had 2-3 nice ones. Though I have to say theres usually a problem with them . The first pair got 2 holes in the same position on both shoes( so maybe thats just my fault). The second one just makes an annoying squeak/squishy sound( like wet rain boots or something?). I already exchanged it once but gave up on the second time. Honestly my friends say they can't hear it so maybe I'm just making a big deal out of nothing. Anyways fairly decently priced, and I still like the 2 pair of shoes flaws and all. Just wished they had a bigger collection. read more

If you're looking for discount designer shoes, I would pass on Off Broadway! Most of the shoes there were made from their own brand (Michael) and although some of them were cute, they were made of poor material and way overpriced considering they are not even designer! I would much rather go to DSW and find a good deal on designer shoes. That is the thing about discount shopping, although you might not always be able to find something at a place like DSW, when you do...it is actually worth it!! I am a shopaholic and absolutely nothing intersted me here! read more