It's super hard to find an office supply anymore! This location is close so I stopped by. I needed acrylic stands for signs, they had 4 boxes so I grabbed them. I got home and 1 box was used all scratched up and instead of 4 stands inside the box someone swapped out a different sign inside. This was frustrating because it meant another trip to the store. They really need to check when people return items and not restock it at full price $29.99. I understand it's not the fault of the people who work there but they really need to check returns. Because this is a waste of time & gas for anyone. My first trip out was great the workers were very helpful and it was a fast check out. The return trip took so long, only 1 cashier and 5 people in line and 4 of them were returns, and it took a lot longer not sure why ‍. The cashier didn't really care why I brought it back but did mark it with a sticker that read damaged sold as is (or something to that effect). So they were clearly putting it back on the shelf. The store isn't well stocked or maybe just sold out (I'm not sure). It was clean and orderly not didn't really have enough stock on what I needed. read more

Office Depot - Store aisles - Office Equipment Near Me - La Mesa, California

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I will not come to this location any longer, doesn't matter if I save money or not. I am over the pressure sales for paper when I am checking out. The Asian man plows right over me while I am saying no thank you. I have said no thank more than four times and he just keeps on talking. It didn't use to be this way. Not sure if they company reads these and listens, but it would be nice if they would. read more

Staff changes. I've never felt so uncomfortable in an office supply store and they seemed to be telling lies in regards to inventory. I 10/10 would not trust them for your business needs or anything more than manila folders read more

Office Depot - Employees that go out of their way to make customers uncomfortable. - Office Equipment Near Me - La Mesa, California

I never expect too much from the people who work at OD because I know they aren't paid well. Yesterday (5/7) at 7:10 pm, Chris (Team Lead) reinforced his inaptitude (lack of ability to do a job or skill). I asked for a specific ink for a specific printer (Epson 2850) and immediately he said "more importantly, what kind of ink do you need?". I said I need the ink for an Epson 2850. The other nice older man working at the check out said - "is it ink or laser jet" and I figured out it was ink jet. Chris went searching for the ink. I needed in his system and in the store, but couldn't find it. He was very rude and condescending from the very beginning. (Obviously loves his job!). When he gave up saying "well, I can't find it in my system" - I told him I would just go somewhere else. I walked out the door and searched it up on my phone and found the exact ink I needed for that printer. I walked back in and told him - "here it is, all I had to do was Google it. Seems like you could've googled it". Instead of admitting that he was not able to find it-and saying something that could've repaired this encounter, he just continued to be rude and condescending, acting as if the customer is always at fault. I gave 2 stars for the nice gentleman who was working the checkout. I told Chris I was going to write a review and he said he would just respond with saying that I didn't know what I was talking about or I didn't know what I wanted. Ok Chris- do your thing and continue your lack of customer service. read more

I visited the Office Depot on Fletcher Parkway to pick up a single card stock print I had submitted earlier for my kids. I figured it would be a quick stop--just one simple print, and I had waited around 45 minutes already. When I approached the print counter, the associate--a bald gentleman with white hair on the sides--was unfortunately not very welcoming. I asked if my order was ready, and when I mentioned the time I had submitted it, he responded with a dismissive snicker and said, "Oh no no, that's not enough time," before walking away without further explanation. The store was nearly empty at the time--just myself and one other customer--so it felt odd that I wasn't offered any clarity or updates. I waited a few more minutes, then politely asked again when my print would be ready. His response was curt: "The employee who will help you is on break. Okay?!" When I asked when the break would be over, I received no response. Shortly after, the other employee returned from break and, to my surprise, printed my single copy in under a minute. To the first employee who chose to sit back and disengage: customer service matters. A little courtesy goes a long way. Being dismissive and unhelpful in an almost empty store isn't just unprofessional--it's a missed opportunity to represent your store and team well. read more

THIS IS THE WORST OFFICE DEPOT IVE BEEN TO need to get there. Everybody's in a bad mood, especially the guy with the glasses in a beard at the copy machines. He's always there. He always has an attitude and when you try to ask for help, he will tell you just read the instructions, and then the person at the register has the same attitude as well. It seems like they're not happy to work there. It is 330 right now and it's Friday. I mean if you're working for Customer Service, I think the Manager should be looking for people that can give good Customer Service for the people that's going in there. Just my point of this is not the first time but I've had a bad experience. I'm just not coming back here. read more

Every single employee on the Saturday morning shift has been ABOVE and BEYOND HELPFUL, they've exceeded my expectations and I'm so grateful and will always bring my business to Office Depot in La Mesa. I needed a print job for a family member's memorial programs, I went to Staples and didn't have a great experience, so I thought I'd try Office Depot and Nick and Mark in print services helped with clear instructions to make my print project better and showed me grace. My same day print job was 20 minutes and during that time several other employees were helpful. Thank you Office Depot La Mesa for being awesome people! read more

Nick, print manager is extremely difficult to talk with and has insufficient customer service and professional abilities to be in a supervising role. I ordered brochures same day for an event, he told me that he couldn't make them because my PayPal was declined. I was looking at my PayPal and told him I saw it went through - Office Depot called days later saying my order was ready. The brochures came back folded off and looking horrible. I called and he said they don't guarantee the folds. I asked if this was posted anywhere and he said no. I then asked to speak with the general manager and he told me it was illegal for him to connect me and I would have to come in. Places like this go out of business for one reason...people like nick. read more

Went into the store looking for to buy a nice comfortable gaming chair. I was in the furniture section for about 15 minutes all of the associates had seen me in there with my son but not one person came up to me and asked if I need help instead I received a lot of side eye views. Decided to leave but told the person at checkout that I was there for so long and now asked if I needed anything ended up go to staples were as soon as i walked into that department I was greeted and taken care of never going to Office Depot again read more

The Romans had a design for a military camp that they used wherever they were so that the troops could slap it up before nightfall and be safe, everyone knowing what their part of it was. Office Depot is the same good principle -- you know where the stuff is pretty much before you get there. This store was neat and clean and the people friendly and efficient. I was looking for an obscure size of photo paper and they didn't have it -- the camp is only going to have your basic spears and shields. Minus for the horrendous parking. read more

horrible service! do not go here if you need to print anything out. everyone is unhelpful and in a foul mood. they have no regard for customer service and seems to want you to figure everything out yourself. if I could give 0 stars I would. my advice is goto fed ex directly don't waist your time or your money. read more

Bad customer service at the full-service printing department. Rude and unprofessional.

Excellent Customer service from Alex. Helped me find what I needed. And increased my awareness of which products I was looking for were on sale. Thank you. read more

Tried to print some pictures for a rally and the guy based to print them and said my order was cancelled based on what I was printing which was for a political rally I was attending won't be going back read more

I needed to copy and print an old photograph on a Sunday morning when the majority of print places are closed. I went to Staples first at their 9am opening time and they told me it would take 1 day to copy my photograph because they had back orders. I came here to Office Depot to catch their 10am opening and was assisted by an extremely friendly and helpful employee (Aya?). She took the time to ask about which type of paper I wanted and offered to print them both if I wanted to compare. The entire service cost just $5 and was less than 10 min. Thank you! read more

Chris, the team lead was very knowledgeable when asking for a specific product. He was very patient with us and kind. Thank you Chris!

I came to get some copies with my family and this heavy set young guy took care of me, zero customer service every time I would ask him for something he acted like he were doing me a favor when in fact, I'm the customer and thanks to me. he gets a paycheck, I definitely will not be returning to this location. read more

Amazing service from Mike who I think is the assistant manager. I needed a lot of documents printed and was having trouble trying to email them and print them out. He spent a good amount of time working with me and am so grateful! These days it's hard to find good help. Will definitely return for future services. read more

Attention shoppers that shop at Office Depot it is temporly closed due to fire they lost everything inside read more

Office Depot - This is at Office Depot the fire broke out at 4 44 August 24 2022 it is temporly closed they lost everything inside the store - Office Equipment Near Me - La Mesa, California

Staff was too busy looking at their phones to help me. No eye contact, no acknowledgement at all. I left, will not be back!

If you need office supplies in La Mesa, go to this Office Depot!!! If you need office supplies and you're not in La Mesa, go to this Office Depot! I live in San Diego and had such a phenomenally good experience over the course of several days with Ian and Mike (the sales manager) that I will drive there from now on. Both were highly competent and professional. What really lifted them way above and beyond was their sincere friendliness and cheerful willingness to bend over backwards to make sure I and other customers have an outstanding experience. Mike and Ian are reopening the store after renovations from the fire. These guys deserve all the business you can bring them. BTW, Mike said if he had four more of Ian's he could put his competitors out of business. I believe him. read more

My first review on Office Depot wasn't good, however now days, things have changed, as we only have about two office supply stores locally. I find both good to visit, and if you signup and subscribe you get great offers sent to you weekly. You can also find great deals if you just drop buy, depending where you go. Local is good as you have the option of returning an item easily if you don't like your purchase. My last purchase there was a multifunction laser printer at a fair price and it has turned out to be the best MF printer I have ever owned. I recommend Office Depot or Staples. read more

I bought a chair during the last time in the store. It has been great for working on my computer. I was surprised by the low price of the chair. read more

I was looking for a desk that on their website said they had in stock and no one helped me look for it, there was no one in the apartment to help me and those who were there said they could not leave their position behind the counter. The worst service, I didn't buy anything and I better ordered one from Amazon. read more

Office Depot - Office Equipment Near Me - La Mesa, California

I'm very happy with the service I received here. Prior to finalizing an online print order for funeral programs, I walked in to feel the paper options in person. The knowledgeable staff person helped with suggestions and even pointed out pros and cons of certain papers. My online order was ready when expected and the programs were perfect. Great color. I was very pleased. We later re-ordered additional copies and had them shipped to us. Fast service. Excellent shipping. I'd happily do business with this location again. read more

I normally come here just for printing but I have also made a few purchases and everything is good. The store isn't huge but has what you need. I have purchased some office supplies here for my home desk and got all that I wanted and needed. I have also come many times to have items printed. It is super easy to just email the store what you are getting printed and they will print it right away for you. I always have just 1 or 2 page items that need to be printed so I'm in and out in just a couple of minutes. Recently I used their drive up service to purchase a new keyboard and mouse set and it was super easy. I picked out my item online and paid for it. The next day I went to the store, pressed a button in my order email saying I was there and in under a minute my items were brought out to me and I was on my way. It was a very simple. Overall, everything here is good and I am content and will continue to come for my limited needs. read more

Loved going one within a mile of my home. But there was a fire in it. And has been closed. No indication as to when it will reopen. Then the one in Santee Ca closed. So the closest one is in Chula Vista about 15 miles. REOPEN THE ONE IN LA MESA. read more

Store was empty but no one was willing to help. I needed a toner and I swear no one was willing to help me locate a stupid toner. Ridiculous SMH read more

Well...if you seen one Office Depot/Max then you've seen them all but not all of them have great customer service like this one in Mesa CA.I stopped in to get some photo prints for a family picture collage I am putting together for a friend & the wait was reasonable but the customer service I received from Christina was FIRST CLASS!!! I actually enjoyed watching her multitask with 3 other customers & me. She did an awesome job taking care of everyone's needs even the negative unhappy customers. The store was clean, lots of sanitizer available to use & lots of sanitizing products in stock. No pics because if you've e seen one Office Depot/Max you've seen them all :) read more

Online delivery - for Office Depot main entity. Horrible experience! The problem is both with Office Depot main entity itself, and the delivery company they use. THE SITUATION - First order was delivered to some other address (not ours) and the delivery company did not get an ID of the signer, the last name of the signer, or any verification that the signer was actually the purchaser - therefore someone, somewhere, got our order for free, ante delivery company has not way to track it since they believe they delivered it to our address, but they did not. Second delivery attempt, delivery company could not get in the main gate of our complex, even though we provided the gate code, so they labeled it "un-deliverable", but it really was not, because they supposedly got in the gate the first time when they delivered it to the wrong address. To get the order delivery processed again, we had to jump through major hurdles and we now need to again provide credit card info, and re-schedule the delivery, with the same delivery company. CONCLUSION - We are done with Office Depot, and moving on to Staples or some other office supply store that cares about their customers, and has better processes in place. read more

I went there for printing up four pages. I walked and one guy was being helped. With two guys at counter. After the customer walked away.... I walked up. I said Hello and one walked away and a tall fellow was still there. He did not acknowledge me. I waited a couple minutes. Then the guy goes to other side to talk to two other workers! I'm still waiting for help! I turn to my partner and said look they are all ignoring us! Finally... I raise my voice and the tall guy says.... Did u check in? I say no .. because I didn't know? Well? Check in! By this time I'm upset! I check in and tell Nicolas what I need he tells me to email what I need printed. I do that ... still waiting as he turns to talk to his buddies ... I yell out ok I'm done. I had issues with the email going through. Big guy Nicolas says nope didn't get it ! He walks away to go fill other online orders ... still I'm the only one there ! My partner starts getting upset! She tells him we are done can u check to see if u got it! His back turn to us ignores us! He says still ignoring us! I have others to help ! My partner states we are here ! No one is here ! He says just because u don't see them doesn't mean we don't have orders to fill! He was very rude! Not customer friendly ! I finally get the four page's friendly. I would suggest that the Manager have a huddle meeting and go over how it's important to be above on beyond friendly and say hello and acknowledge the customer. Also explain the process of checking in! Because the week before I was there ... I had a young man with dark hair and young lady super sweet and nice help me even shrunk my vaccine card for me ! She volunteers in Healthcare and I'm in healthcare... totally friendly! I give them two 5 stars but this guy Nicolas terrible! If I was sent in by Corporate office to see how your store is with taking care of customers? I would of written him up for poor performance !!! Train them ! read more

The young man that helped me today (Friday, October 18th around 1pm) was completely amazing. He helped me get promo signs printed for my Bar. It's always annoying having to get stuff printed but he was so helpful that I ended up getting more stuff printed then I really needed. I got new menus for the bar and we are so excited. I will be back and I hope this guy is still there. read more

Office Depot - My new promos and menus!! - Office Equipment Near Me - La Mesa, California

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Decided to stop by this location to do a quick USPS drop off. I already had my own label. I just needed to tape it on. I approached the copy and print center and stood there for 11 mins because I wasn't even acknowledged by the girl in the print center. She made eye contact with me many times while she was helping the customer in front of me but never once said a word. Not even a simple "hello, I'll be with you in a moment. " nothing at all. I continued to wait patiently. 2 other customers got in line behind me and she didn't even greet them either. Finally, 12 minutes later she looks at me and says "Hi what did you want?" I told her I needed shipping services. She asked me if I've ever shipped there before. I told her I have but from a different location. She told me to go to the computer. I walked over and just sat there with my package on the counter and she turns the computer around. I tell her "I already have a label. I just need to stick it on" she says "Oh you have to get all that stuff over there (as her hand is in the air pointing in a direction on the side of the store.) As if I'm supposed to know where she's referring to. I already told her it was my first time at this location. I told her, "sorry I've never been her before so I don't know where the stuff is" I finally walk away and find the stuff. Another girl entered the copy center and as she walked by I asked her if I could use some tape. She completely ignored me and started talking to the other employee. I just sat there with my stuff on the counter and waited. I tried getting the other girls attention again and was unsuccessful. She finally walked to me and I was able to ask her for tape. She told me "when you're done just put your package in the blue bin (again pointed to a bin on the floor.) Overall, I hoped I'd be in an out per usual within 10 minutes tops. Ended up spending 22 mins in here. 11 minutes waiting to be acknowledged. Their lack of customer service is very disappointing. I will not return. read more

Literally the worst customer service I have experienced for as long as I can remember. The print shop is useless. I called and they said they couldn't help me and I had to come in. I went in and they said they couldn't help me but I could print my invitations myself on their copier. When I checked out with the items I needed to purchase the woman was so uninterested in being there. I noticed my email was incorrect and said as much and she said "oh", finished ringing me up and turned her back after I paid. Unreal. read more

My business needed multiple computer monitors in a quick way so that we could continue to operate at full speed. I ran to this store and found what I needed. I asked for help from the one person who was manning both the register and the sales floor and he told me that he would get to me ... but then he failed to follow through. I felt sorry for him because you could see that he was overwhelmed. I stood in that vast store for 20 minutes and finally walked out and went to Costco. read more

Seems like very bad service they told me to check in which I did, then four minutes later they sent a text stating it will be another minute so here I wait. Now it's 30 minutes later and they still have not bothered to contact me and I'm even still in the store. I see people coming in the store for the last 10 to 15 minutes and even taken care of those folks and all I needed was a single lamination I don't believe that would be asking too much. I did notice that the only two black gentleman was not getting any service so I just left. I can't to business at a store like that. read more

I never have been to this location before and I just want to say they have worse customer service ever!!! Melissa did not help at all had very bad attitude hates her job I'm super unhappy with disinter service but what I needed was done fine read more

This was my first time to this location and let me tell you this is the worst customer service ever. I am not racist but the Mexican women that work here are very rude very very rude no manners no respect I tried to ask for questions the lady blew me off was very rude to me tried to overprice me on things you could tell she was racist I cannot believe they have somebody like this working here the management for this company is very piss poor obviously. They should not of allowed this lady to be hired at the store I think they need to reevaluate all of their employees because there's a lot of them that are very disrespectful to the customers no social skills how could they ever get a job I have no clue. The guys here had better manners than the women read more

I want to take out a moment to give this Office Depot Grossmont location, a special "thank you". While I periodically shop for products there, I utilize the printing services quite often. I want to thank Nicolas for being very efficient and attentive. He does good business. The store has competitive prices. This is my #1 printing store, and I'm comparing that to other companies, and also, other Office Depots across Southern California. I want to give a shout out to Wayne. I'm not sure if he's a manager, but he seems to take on managerial duties. He talked me into signing up for the Business Select membership and I'm very happy that I did. It has saved me a ton of money because I do a lot of printing. There's plenty of work space to collate and organize your work and even self-help machines for when I just want to print on the go. I only met Ava one time. However, she gives top notch customer service!!! She listens, and she takes her time with detail. I really appreciate that you have her on the team. Various cashiers in the front have welcomed me into the store the moment I walk in. I wish I knew all of their names. They serve ALL customers whatever race, age, background. They treat everybody equally and with respect. They are also, personable. I want to add, for good measure, the music in that store is perfect. So shout out to the DJ that chooses the music. It's a really good vibe in the store. If I could give this store 10 start, I would, but the limit is 5. read more

The end of a hellish shopping night. 1st stop: IKEA. Desks. No keyboard pullouts, except a cheesy $10 add on. Few desks with drawers. Most drawers had inexplicable dust-collecting cut outs. 2nd Stop: Staples, La Mesa. My second Staples of the day. Looking for a desk out of stock at first Staples. La Mesa only had a couple of desks; guess people buy those online.Yargh. 3rd Stop: Office Depot. La Mesa. Compared to the others, the desk selection was vast. The clouds parted and the sunlight beamed in. Desks with drawers! Keyboard trays! Cubbies! Sales! Got a desk for $179, 3 drawers plus a place for the computer. Looks like a respectable piece of furniture, too. Then I got a bunch of accessories I needed so I don't die while I work. Like a keyboard, and foot rest, and a monitor. I'm a writer and I have carpal tunnel and I have to have a good set up, or my husband has to hear me complain, so he wanted to get this DONE and done. Plus, our 5 year old was along, testing office chairs and only complaining a little bit (office supply places should sell a couple of toys). That's when Shae (not sure if I spelled it right) swooped in,a paper clip halo floating above her head (not really, people), the Office Depot Angel of Mercy. Shae is that person your grandparents reminisce about when they talk about Customer Service in the Good Old Days, when People Still Cared. Shae asked what we needed, led us to every single item, offered advice on quality and sales, and took us to the register. Shae radioed for someone to get the desk and got no response or a slow response, so what'd she do? Stand around? Nope. She got the desk herself. The monitor we wanted was out of stock, so she offered to cut us a good deal on the display model. Meanwhile, the cashier wondered what the sku was on the desk and the monitor and held up the register waiting for the stuff to arrive. Luckily no one was in line. Finally, the cashier dispatched another guy to get the sku. I saw the guy going off in a different direction so I went to find Shae and get the sku ticket. I saw Shae disassembling the monitor herself and radioing in the sku to the cashier. Finally the guy who was sent to get the sku wandered by and asked which desk we'd wanted, and we pointed out Shae already had it on her dolly. Basically, Shae should be the retail trainer of all the Office Depot people everywhere. If the Office Depot CEO came as the Undercover Boss, he would probably make her the VP of something. She might be too good. I think the others let her do all the work. read more