Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

This is the 2nd time I took my computer into the Taylors Falls Bitworks store. The first time was…read morewonderful but since they moved across the street from their old location - they've gone down hill. I asked them to call me with an estimate before doing the work and they did not. I asked for an itemized receipt and the woman behind the desk treated me horribly for asking. I left a note for the technician to call me to tell me what he did and he has not called me back yet - that was 4 days ago. So far - the computer is running well but I'll be looking for another place to take my computer the next I need repairs.

Very nice people I fantastic job will go back again and recommend to friends,family and M got it…read morefixed right away

This place is really a mixed bag, some services really suck and others are okay…read more My wife and I recently stopped by to look at phones, to buy printer ink, and to look at digital cameras. GOOD: The sales staff in the various areas were available, very friendly, and they seemed to earnestly try to help out. The store is also very beautiful, huge, fully stocked, and organized nicely. It's a good place to buy something if you need it immediately. BAD: As a previous review mentioned, we literally had one of the sales staff read the bullet points on the stickers to us for the digital cameras. Duh! I can do that myself! If you don't know about cameras, just say so, dude. WORSE: The installation department sucks! I recently bought a Cadillac Escalade for my daughter and it had a Viper system (installed by the previous owner at this Best Buy location). The seller told us that "something" was draining the battery dead. Guess what? It was the stupid Mickey Mouse Viper system! It's a crappy product and an even worse installation job. And if you have a warranty, installing this thing voids your warranty and your dealer won't touch it! So I had Slim's Auto Clinic remove the Viper and install all of the wiring back to stock original condition. And...? Electrical problem solved! But photos speak louder than words. Checkout my photo to see the cancerous crappy product, the bad wiring splicing techniques, and the monstrosity that was removed from the Caddy! Overall, I think the Best Buy brick & mortar selling model may no longer be relevant. It's nice to go in and look at stuff and to ask questions (and have some person read the labels to you). But I generally feel that if I'm buying something at Best Buy, I've planned poorly and I'm overpaying because I was too stupid to find it on-line for way less money. -Daddy Maxx Retro

Got the run around with customer service and the Geek squad. Computer assistance tells me to take…read morethe printer to the store for repair. I take a heavy printer to the store ... the store rep tells me they don't work on printers in the store. I get back home with the printer to schedule and call Geek Squad and they say the store Geek squad doesn't know what he's talking about and they can fix in store. CRAZY!

We purchased a new desktop computer from Computronix yesterday. Josh was very knowledgeable and…read morefriendly. He recommended a computer that fits are needs, was able to set it up for us that same day, and at a fair price. Our family have been doing busineses with Computronix for around fifteen years, and will continue to. Thank you for the great work that you do!

Hey everybody, I recently (about a month ago) bought this mid grade gaming rig off of these guys. I…read morewent in one day and told them I was for sure about it and came back a couple of days later for purchase. First day, It originally was $475, said Justin, for... Motherboard: Asrock Z97 extreme 4 gaming MB CPU: Intel core i5-4690K GPU: Nvidia GTX 970 4GB RAM: 16GB DDR3 1600Mhz (x2 8GB sticks) Corsair vengeance PSU: CX600M Hard Drives: x1 250GB SSD & x1 2TB HDD "Fresh reinstallation of windows 10" ... I was fine with that. I go back to purchase it and Justin installed an extra 16GB of memory for literally no reason, not requested nor was I told about it before hand, and they raise the price to $500. I accepted that because I was intending on streaming and upgrading so that much RAM was fine so I bought it from Josh (the other man working their) and asked if there was any bloatware or anything I should know about installed and he said no. I brought it home and there was so I cleared them all. So, I downloaded some games from Steam, Battlenet, Xbox App, and began to play. Now, my last rig had cooling issues with the side panel on so I usually had it off, but I left it on this rig because it has better cooling/more fans. It was all working fine at first then it crashed while I was playing COD War Zone so I switched games and that one crashed too... it said "unsuspected error" every time it crashed. I had used MSI afterburner to OC the GPU so I thought it was the GPU crashing from over heating, so I took the side panel off to provide more air to hopefully keep it cooler. The games continued to crash so I did a full fresh reset myself, cleaned the drives, and re-setup windows to my liking. I reinstalled all game clients I had before and games and they still crashed with the same error message coming after the screen went black. I called the man in charge, Justin, and requested a new layer of thermal paste for the GPU and CPU. He tells me I can't stay at the shop, but they'll stress test it and call me back. Justin calls me so I put the phone on speaker, and my girlfriend is with me listening, and he says that the games didn't crash once and temps never exceeded normal limits. He said, on the phone and in the shop, that they believed it was the CPU overheating, not the GPU, yet they did still reapply the thermal paste. I asked twice in the shop if they reapplied the thermal paste to both the CPU and GPU and they said they did. I bring my rig home to find my chords, GPU, and CPU still dusty with no prints or signs of being removed from their sockets. It crashed once more so I cleared CMOS and reset bios to default and now it works fine. I called today to talk about how he lied and he kept cutting me off and changing the story. My girlfriend and I both called him and Josh out for it and they denied it. They talked to me like I didn't know anything about computers when I've been using them since I was a kid. I'm not dumb and I'm not blind! Point of my post... they added to the product and raised the price on me without my knowledge. They gave me a surcharge of $15 for whatever reason. The tax was $51 and some cents. They lied about their services, they were disrespectful, and they denied lying. I don't recommend this place.

I had brought in my iPad to have a screen replaced in November. They had told me that if they had…read moreto order a screen that it may take a bit longer than normal and I said that was fine. After three weeks of not hearing anything I did receive a phone call and was told that while they replaced my screen they broke the center button and will have to order a new one. I said ok and after 4 weeks I hadn't heard anything and called and was told they were still waiting for the part. A week later I received a phone call letting me know that they had fried the mother board of my iPad and had to order a new iPad in to replace mine. A few days later I was called to let me know that my iPad arrived and was ready for pick up. They asked me where the Sim card was and I had left it in my old device that was damaged but it wasn't there any longer. When I arrived I was still charged for the screen repair of $200 dollars which I thought was a bit weird due to them taking two months to damage and replace the original but either way I paid it and left. I'm still puzzled where the Sim card went and why with my new device I never received a box with it just was handed it and walked out after paying. The customer service was not the best and the small town nice feeling was definitely not there. I worked with AT&T and will be getting a new sim card but as much as I like to shop local I won't be able to work with them again or even recommend them to anybody.

Just last week my husband said that he needed some work done on his computer and we like to use…read morelocal businesses to get this type of work done. We looked up the Bitworks and went into Taylors Falls to see their shop. We were pleasantly surprised with the location and dropped off the desktop for repair. We had some work done and some other issues appeared when we got it home! I called and Riley and the owner of Bitworks worked to get it fixed. (A driver issue). Today it is fixed and working better than ever! Please give this business a try if you have ANY issues with your computers or phones. It will be great to have them as a local resource and keep them in business!

I brought my 2015 MacBook Air in to have the battery replaced. Alex helped me and was very polite…read moreand knowledgeable. He ordered a battery and I left my laptop with them. 5 days later they were calling me saying it was done. Everything is working well and I have no complaints. Prices were reasonable (got a quote on a couple other things and those were very reasonable as well). I'll definitely come back here.

I had my Apple laptop battery replaced and it was same-day repair, they called me after an hour to…read morecome get my laptop!! Insanely fast service! The price was super fair too, I don't know why I waited so long to get my laptop fixed. I'll be bringing any electronics here from now on! They also recycle old electronics which is so handy.

Experimax is awesome! They're very knowledgeable about computers and phones. They are always very…read morehelpful and always are willing to spend the tie to help educate someone on their computer/phone and will help you figure out what the problem you maybe having. Their pricing is very reasonable and it is very easy to do a trade in and give very fair prices for you devices. I would highly recommend Experimax to anyone.

Aaron was efficient, pleasantly personal, and wonderfully competent. He was able to access my…read morecomputer remotely and scan for malware and virus. Tremendous reassurance that the recent internet scam attempt did not compromise us. So grateful for Easy It guys prompt and professional service. Mark Boyken St Croix Falls, WI

I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

I needed an HP p4014 power supply for a cost-conscious client…read more Minnesota Computers supplied the item in good condition - quickly and properly packed. AND at a reasonable cost.

Never dealt with such a bad company in my life. Customer service is about as good as the DMV. The…read moreproducts is absolutely garbage looks like it pulled out of a dumpster. The sales reps are completely ignorant and know nothing about computer or printers.