I am a single dad with a 2 and a half year old son. Today, I went to Office Depot and my son had just fallen asleep in the car. I called this Office Depot location to ask them to help me out. I didn't want to leave my kid in the car and I didn't want to wake him up either. Mario and Roy took care of me. They took my order, told me to pull in front of the store, they gave me my purchases and scanned my Office Depot card. This is a very busy store even on the weekends. Mario and Roy went above and beyond to help a single father and I am grateful for that. Thank you Office Depot. read more

Worst service ever waited over 30 mins for 2 page printing and they couldn't do it refunded me after 30 mins of waiting the employee didn't even seem sorry at all. read more

Ashley from the Service Department is always cheerful & always provide an amazing customer service. She always go beyond the extreme to ensure that customers are satisfied with the work that they come here for. I appreciate her excellent skills & attention to details. Keep up the work lady!!! read more

Wow, what a gorgeous store. It doesn't have the same warehouse feel to it that other Office Max stores have with the shelves stacked to the ceiling rafters. The walls are painted in cool comfortable colors and the copy department even has free Seattle's Best coffee!! Awwwwesome. Once this shopping center fills in, business will be booming since this store is so much more welcoming (employees and layout) than the others! read more

Signed into the full service line, and it said no one was in front of me. So tell me why there was 3 people working behind the counter, just chatting away having a blast while I stupidly waited for them to call me up to the counter. I needed to pick up a lab book for class, that was it. It took over a hour for me to leave, and when I got there, the job wasn't even done. Hell, they hadn't even started! They started it RIGHT THEN AND THERE. And in the rush, ruined the spine of my lab book. AVOID THIS LOCATION, it is a complete joke with no one actually qualified in their job. read more

They are extremely overcharged for every small paper that you want to print I went online and I found it for 80% less customer be aware don't be lazy do you research even one of the workers told me that they are very expensive and I should go to different place read more

I went in today to purchase a desk, and the staff here was really helpful. The only problem I had was trying to track someone down to help me. They even put the package in my car for me. Service was excellent, but I felt they could have more staff on the floors. read more

I got a promotion at work, that came with a raise and an office instead if a cubicle, so I decided to reward myself with a trip to Office Max to stock up my new digs. It was a bit like a trip to Costco where you go in for toilet paper and come out $500 later. I got post it notes in every color, pads of paper and colored paperclips. Then I hit the pen isle and got carried away with fancy pens, highlighters and sharpies. I was like a kid in a candy store and just couldn't stop! I bought a dry erase calendar and pens, an address book and a business card folio. I am all set. Now, I hope I don't get fired Monday! I won't know what to do with all of this stuff. read more

Excellent service. Clean place. Customer service is off the chains. Been here a lot of times. Never a bad experience. Best part.....they quote you a time for your work to be done and they have always beat it. Love it!!! read more

I like to paint. When friends text me a picture of something they'd like me to paint for them I like to get a paper copy of it around the same size as the canvas I'm using. I would email the picture to office max and they'd print it for me. It would generally cost about $2. Today they insisted that I have to buy poster quality paper and the price will be $20. Only blueprints and engineering stuff can be on the cheaper paper now. read more

I went to OD to purchase a new desk chair for my home office. Quite a few people in the store. One person behind the register, two behind what I assume is their help desk, and one out on the floor. I found the chair I wanted but none were out on the floor. The person who should have been helping me was nowhere to be found. I asked the person behind the counter if she could call someone to help me. I waited a good 20 minutes. No one comes. I ask again. I notice the person out on the floor earlier is now wandering around with his cell phone to his ear. I try to get his attention but he purposefully turns away from me and saunters the other direction. I left and will never go back. Who needs Office Depot when I can get whatever I want from Amazon the next day with free shipping. And I don't have to deal with rude employees. read more

short version: He said she said... corporate says the store lied, the store says corporate lied. :( "Free" home delivery is definitely a painful experience. Long version: So I go in there, just lookin at desks. One's on sale, I kinda like it, and sale "ends today." Blah blah, but i'm on my sport bike so I'm obviously not strapping the desk to my back and riding home. So working with the manager (bill), he says, no problem free delivery! I said wow, how's that work? He said comes locally, 1-3 days, and ur buying it on saturday 1-3 days makes it Wednesday. And they'll call you in advance with a 4 hour window before they come to deliver it. Oh no problem! Sounds great! Then the lying manager says, "oh and call them monday morning to make sure everything is good." So I call monday morning. Apparently it's kinda more like a UPS delievery kinda thing. The do *NOT* call in advance and give you a 4 hour window. They come by and leave a note on your door if you're not home and try 3 times and then it goes back. WHOA! WTF, not as described!!! And you kinda have to be home for 96 hours straight or it ain't gonna work!!! ... so Thursday comes and goes, and it's not here yet! So I call up the 800 # again. The 800 # rep, great gal, listens to my story and she puts me on hold to call the store. Talks to the manager. She ends up putting in a complaint with the store. So Friday day, Bill (the manager) calls me and tries to repair the situation. Claims it's a he said she said. Corp jacked him. Corp says store jacked them. Either way I don't work for officemax, all y'all figure it out. Bill at this point is interested in repairing the customer relationship. But why did we get here... :( read more

Printing department is very rude and condescending. While Crystal was helping us, she was having a side conversation to her coworker during which she was making fun of a prior customer. After that, she answered a call and proceeded to say how much she loved working in customer service with sarcasm. Overall, not a very welcoming department and would not recommend ever coming here to print anything. read more

The best office max... they generally have better deals than the best buy on most things, and the staff is general very helpful, especially in the printing department... And make sure to sign up for rewards, they come in handy! read more

No wonder company's like this are going out of business. I think ordering on amazon might have been faster. The place is empty and It still has taken 25 minutes to pay. How hard is a cash register to operate, stop apologizing for the wait and concentrate on operating the cash register. Watched and listened to manager explain how to do a return, and the guy still screwed up several times. Just drive the extra 50 ft to Walmart and save your self the pain. read more

Excellent customer service didn't get her name but employee #536443 at the copy center, glad they had fed ex shipping area otherwise we would have not purchase our item we bought at pet smart to ship overseas. read more

After getting horrible customer service at another large store that rhymes with Naples, I came over here to get a few things printed. I was greeted with smiles from every staff person I encountered. There was a couple girls working in the printing/copy area and they both were great. I only had a couple things to print, but one I had to enlarge and Ashley took good care of me and was fast and nice! They did have a handful of customers to juggle and they did so very well and were nice to everyone. I will definitely be returning here for these services. Thank you OM staff for turning that afternoon around! read more

Came in to take a look at label makers. Associates are helpful and friendly. Prices are higher here than other retailers. My only negative experience here is that I tried to price match the label maker but the associate told me that they would add an additional eight dollars to the sale for shipping costs since I am price matching. I ended up not buying the label maker since It wouldn't be cost-effective in my case. I have never been to a retailer that price matches and adds a shipping cost. They should change this policy otherwise I feel that other people will eventually shop in other stores. read more

Ordered some print service for a 3 posters online,got a confirmation email that is ready for pick up , I ask my wife to pick it up, Allyssa from print service is the most horrible,and rude person my wife experience with. Outright she denied that there is an order, she did not even bother look it up, and ask my wife to come back. When her co worker came back from lunch break , the order is just underneath her desk. read more

After winning any tyoe of sport bet i enjoy browsing stores i walked into office max to not a smile or cordial greeting from there staff. I am a problem gambler and i have found serenity in window shopping. I came with a lady friend that has caught my interest and wanted to spend the time with her has caught my interest and wanted to spend the time with her getting to know I found a nice backpack on clearance 60% off I like to wear things around and walk with them in order to see if it will be comfortable soon I have a gentleman by the name of Mike who at first was very helpful then shortly I started feeling rushed to make a purchase and leave the store all the while he's reminding me how he's going to help me spend all of my gambling winnings again I am a problem Gambler and impulse shopping go hand-in-hand with my mental illness after months of therapy and counseling I have game tools to not allow things like this to bother me but when my cry everything towards the front of the store and I still had a spot that I wanted you to look through he insisted he was to follow me with the shopping cart that made a loud noise and spiked my anxiety greatly after the incident I asked Mike if I would be able to continue shopping with my lady and myself where he promptly shook his head and denied me my privacy Granite I am a union member in good standings and make $36 an hour with it 8:10 credit score I was tempted to sign up for their credit card until they told me about there insanely hi interest rate but do you think but do you think Mike would have gotten the hint that credit card now I see the neighborhood that I am in predominantly retirees driving very nice cars I am a younger man 30 years old up and coming in my industry I feel stereotyped and completely disrespected I have no problems picking the items I want and throwing them in my car I don't need an employee following me with my shopping cart I am physically capable of doing all these things and not one smile from this manager Mike I have noticed many officemax's closing down around the valley and worst experience of my life save your time and your money everything is overpriced and also the humiliation I hope corporate does an intense training program with manager Mike she may be part of the downfall of the store next read more

Purchased the blue ink which had been used. Really feel very bad about this!

One star is WAY to generous. Every time I go there, I have to deal with horrible customer service. The cashiers are kind, the one star can go to them. Jake (Jacob Pedersen), is a HUGE (and I do mean HUGE) disappointment. The price was wrong on the shelf (as always!) and he argued with me regarding that. He blames all of us customers saying "I can't help that the customers put stuff where ever they want". Really? The shelf was clean and looked organized! The crazy RUDE thing is, he just walked away while I was still talking! Huge jerk and I'll NEVER step foot in the place again. read more

Their printing department sucks. I just had to cancel an order because it wouldn't be ready until after my presentation tomorrow which was the 2nd time in a row they've done this. Before someone comments: I sent it in before 2pm cut off time. Worst place ever. read more