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    Office Modular Systems

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    14 years ago

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    Ornate Home Furniture and Mattress

    Ornate Home Furniture and Mattress

    (113 reviews)

    I had a great experience overall. My furniture arrived in excellent condition, and the quality is…read moreexactly what I expected. The delivery did come one day after the original window, which ended up being about two and a half weeks after placing my order, but it was still very reasonable. I purchased a sectional and a manual recliner from Ashley, and the prices were amazing--I saved around $600 compared to buying directly from Ashley. That alone made it completely worth it. Overall, I'm very happy with my purchase and would definitely recommend them for both value and service.

    I purchased furniture from this company after seeing claims on their website about product…read moreavailability and fast shipping, but my experience has been extremely frustrating and disappointing. After placing my order, I encountered repeated delays, conflicting information from customer service, and complete refusal to honor my cancellation request even though the item had never shipped and no tracking information was ever provided. Once I learned the order was supposedly still pending with the manufacturer, I requested cancellation immediately. I had also come across many other customer complaints describing delayed deliveries, damaged furniture, missing parts, and poor "white glove delivery" experiences where customers reportedly had to help third-party delivery workers assemble items themselves. Despite my cancellation request being made before shipment, the company continued giving vague responses claiming the order was "moving further along" while refusing to provide tracking details or issue a refund. I even called customer service and asked to speak with a supervisor, but my request was denied and no resolution was offered. At this point: * The item has NOT been delivered * No tracking number has been provided * I requested cancellation before shipment * The company continues refusing to process my refund I no longer want the item or any further involvement with this transaction. Based on my experience, I would strongly caution others before ordering from this company. The advertising regarding availability and shipping timelines feels misleading, and the customer service has been unacceptable throughout the entire process.

    Harbor Sofas & Mattresses

    Harbor Sofas & Mattresses

    (264 reviews)

    $

    We had come here over 11 years ago to custom order a couch and a love seat. We returned after many…read moreyears to replace our 12 ft sofa we had made here. It wasn't because it was broken but cushions and part of an arm piece had been damaged by our dogs a couple of years ago. The quality of the couches we had custom ordered were perfect for us. The firmness was just right and the softness of the material is very nice. We wanted to replace the couch because the material of the original was no longer available. So we went with ordering the same length couch but in a material that will compliment the love seat. The customer service is great. It made for ordering our couch quick and easy as well. I'm excited to get our new sofa. The quality is good. Comfortable enough for us and our 3 large fur babies. The place is spacious with a selection of styles to select from on the floor. They also have books of sofas and tables to look through. They have plenty of material to select from too so come and check them out and allow ample time for looking at samples. This is located in the business area, but easy to find, right on the corner with plenty of parking.

    The couch arrived 3 days after I posted my review. The couch is very well made and very…read morecomfortable. In fact it is much more comfortable than another couch that we paid 3x more for. I would recommend this business if you are willing to wait a while for your sofa. It took over 14 weeks total but the sofa looks and feels very nice

    Ashley Store

    Ashley Store

    (810 reviews)

    $$

    We had a really great experience at Ashley Furniture thanks to one of the managers Francisco. From…read morethe moment we walked in, he treated us with respect and didn't judge us at all based on how we looked, we came straight from work. which honestly meant a lot. He took his time explaining all our options clearly and even shared his personal experiences with some of the products, which helped us make better decisions. He was very kind, patient, and genuinely helpful the entire time. His energy was positive and welcoming, and we never felt pressured. Instead, we felt heard and comfortable asking questions. What really stood out is that he wasn't just helping customers... you could tell he truly supports his team too. He was checking in with employees, guiding them, and leading by example. It's clear he's the kind of manager who helps his team members and creates a positive environment for everyone. Customer service like this is rare these days, and it really made our shopping experience smooth and enjoyable. Ashley is lucky to have a manager like him. Thank you again for the great help! Also, a small note to other customers, please remember to treat retail workers with the same respect and kindness you'd want in return. It makes a big difference. 100% Recomendado, Gracias Francisco!

    My boyfriend and I just moved to Orange County from the Bay Area. We needed to furnish an entire…read moreapartment as we got rid of all our furniture when we moved. We wanted to explore the area / mall and walked into Ashley Furniture to browse. We were immediately stopped by Zana and were told that it was company policy to follow around customers to help them browse. We thought this policy was invasive and didn't allow us to freely shop and consider our options. We also saw other people shopping freely without a chaperone so we felt targeted. She even told us that she thought we were teenagers when we revealed we are in our 30s with a child. She also kept talking about financing options if we didn't have the funds to purchase. We felt very awkward and ended up leaving without purchasing anything even though we need basically everything for our new apartment. Ashley Furniture should really reconsider this store policy (if it's true). I have a feeling she just wanted the commission and lied about the policy because we were the only ones being followed around.

    Office Modular Systems - officeequipment - Updated May 2026

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