First off I was quite surprised the moment I walked in the store. I had been furniture shopping all day and was pretty much ready to call it quits. I am so thankful that I didn't because the second I saw the awesome rustic desk sitting outside of the store, I KNEW this was going to be THE place I was looking for...
I walked in and my eyes were dancing all over the room. There were beautiful desks, and book cases and tables made of gorgeous reclaimed wood. There were couches made of stunning leather and gorgeous color schemes... There were lovely pieces of furniture that resembled artwork that I just HAD to have. Dining room tables and chairs such as I have not seen before, and consoles of the kind that would make marvelous conversation pieces...
Yes folks, I had visions of my home being THE home of the year. And what's more, the prices were AMAZING. Can I just say that I could not believe my eyes when I saw that I could own a solid wood bed that was of the same caliber featured in any celebrity bedroom for a fraction of the price? Yes! Yes I can!
But the best part, was the service. Joseph and Marlene were outstanding. And that's just the beginning. From the first moment we walked in they both greeted us with a warm welcome and a friendly "hello!" Instantly cold water appeared in our hands and was replenished through our whole three hour visit... (Yes, we did buy and yes, we did stay for three hours!)
We were sampling couches and mattresses and chairs, oh my! We ran our fingers over reclaimed wood fashioned into sublime cabinets which were painted bright colors and had a rustic finish. I think I may have fallen in love that day, as I set my eyes on a teal console that was just screaming to be taken home.
Joseph was friendly, accommodating and very funny! They both shared anecdotes about their history in business, how they began with a dream and a vision and where they stand today with their family owned business... They even shared their scrapbook of memories replete with photos and articles! It was a great treat. I was super surprised by their willingness to not only create a personable experience, but a personal one as well... I loved it!
This by far was the most unexpected, and fantastically strange furniture buying experience ever. What began as a "okay, I'll check it out, but let's hurry up and go home..." became a "Holy Smokes! This is the best furniture store EVER! Who cares about going home!" Seriously, we will be customers for as long as they are open for business.
And when all was said and done, we shook hands and Joseph presented us with a beautiful bottle of wine to seal our friendship and our customer experience. Who does that??!! And it was a fantastic bottle to boot! I will definitely update when we crack that baby open...
The icing on the cake was the delivery service... they set everything up and I didn't have to worry about a thing. They even called to check in with us to make sure everything went well...
To say this is a unique store? Well this is totally true, but I'd also call the experience very rare in terms of customer service. This is something you can still discover in the small mom and pop stores that still struggle to make it. I wish more businesses demonstrated that type of care and concern for their customers as I experienced here... Now I am nostalgic for a time way before I was born... LOL!
But with that said, I encourage you to definitely get down to Furniture Ala Carte because not only will you find the most gorgeous furniture, you will find the most gorgeous customer service and family behind the vision, too.
Have fun shopping!!!! read more