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    Officemax

    4.0 (1 review)

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    15 years ago

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    Best Buy Mall Of Georgia

    Best Buy Mall Of Georgia

    2.1
    (97 reviews)
    0.9 mi
    $$

    I'm an extrovert. I love good customer service…read more Being asked NINE TIMES why I'm in the store, if I have questions, if I need any help, and TWICE by the AT&T guy to talk about my phone plan is not good service. STOP. MAKING YOUR EMPLOYEES. HARASS PEOPLE. I just want to browse. The odds of me buying anything go exponentially down with your people hovering aggressively everywhere. Because now I'm trying to look unapproachable instead of actually looking at products! I can't even tell you about prices or deals because I was SO CONSCIOUS of all the swarming employees. We were standing in a triangle, backs out, having an ACTIVE conversation, and someone interrupted. We said no thanks. THEY KEPT TALKING. then I was telling another family member that exact story -- once again in a circle -- and we were interrupted AGAIN! It was funny because of how ridiculous it was and how closely together the interruptions happened. We couldn't have been in the store more than 20 minutes. Had to leave because it was so frustrating I was afraid I was gonna start screaming, lol.

    On Friday, November 14th, I ordered a TV online from Best Buy. When I arrived to pick it up, I…read morerealized the TV wouldn't fit in my truck, so the sales associate recommended scheduling a delivery. The earliest date available was Monday, the 17th. I also learned that Best Buy offers TV installation and mounting for an additional $179.99 -- which felt expensive, especially since I already have my own mount -- but I went ahead and paid for it. I was promised delivery and installation by Tuesday, November 18th, no later than 3 PM. After 3 PM, I received a call from a Geek Squad electrician informing me that he was out of the area, very behind schedule, and would not be able to complete the installation until later in the day or first thing the following morning. I had already taken off work and cancelled a scheduled appointment to be available for this install. Considering the money I paid and the time I lost, I am extremely disappointed. This was my first purchasing experience with Best Buy, and the service I paid for was not delivered. I attempted to call for support, but after being transferred multiple times, my call was dropped, and I never received a call back. No customer service, no resolution. Given that this service was costly and not fulfilled, I am requesting a discount on the delivery and installation fee or a full refund. This experience was very disappointing, and I will not be using Best Buy's delivery service again. Delivery Order #1125318213027 Reference Number: 57719092840201

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    Fire Hazard & no customer service
    Fire Hazard & no customer service
    Best Buy Mall Of Georgia
    Geek Squad Center

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    Geek Squad Center
    Staples

    Staples

    3.0
    (23 reviews)
    1.1 mi

    worst service staples buford ga .and still do not have proof to get printed material after six…read moredays and over 7 phone calls , 2 visits, and 10 emails. trying to find new printing company. any sugestions? started process 2/19/26 and was promised 2/20/26. the employees just do not care and have lied numerous times. i was promised ph call from manager and never received. the emails always ask for more info which is on file with staples at my account.even ask for email today 6 days after order and employee hasn't sent.. refund due to no results from start to now. jimmy p. 2/25/26

    I visited Staples this morning to have a technician examine my laptop, which I suspect may have a…read morevirus. I had previously purchased a McAfee protection package with support through the store, sold to me by a technician named Sunil back in May. Even then, I sensed something was off in our interaction, but I gave him the benefit of the doubt, assuming my own frustration with my laptop might have clouded my judgment. Today confirmed that my instincts were right--it wasn't me, it was Sunil. I waited over twenty minutes while he assisted another couple. When it was finally my turn, he spent barely two minutes with me before a woman interrupted, asking if someone could check her out. Sunil told her he would assist her, not after finishing with me, but immediately. He stopped helping me mid-conversation and began checking her out. I asked, "Are you serious?" and he replied, "Yes." He attempted to continue speaking with me while helping her, but I told him I'd wait until he was finished so my concerns could be properly addressed. Instead of returning to me, he then took the next customer in line--a man--without explanation. I asked again, "You're going to take him now and make me wait again?" and he said, "Yes." At that point, I was livid. I told him I would not continue waiting and that his behavior was unacceptable. What I experienced was blatant and overt discrimination. It was so egregious that the woman he prioritized over me apologized. This kind of treatment is unacceptable in any professional setting. I strongly believe Staples needs to reevaluate Sunil's conduct and consider appropriate disciplinary action.

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    Staples
    Staples
    Staples

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    Officemax - officeequipment - Updated August 2026

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