This place had a dog hanging out in the waiting room and I wish I could leave it at that because…read morethat's all I need. But really- the staff was friendly, my car was done same day and I feel like they could have ripped me off and didn't. I had my girlfriend go to get work done on her car the same week. Will return again if I have any issues.

Beware of meeting Mr. McGruff behind the counter. First said…read morethere was no diagnostic fee, then was going to charge my friend one. They argued over phone and McGruff hung up on him.. Later, I went up there with my friend because I had been a customer for years. My friend, BTW, was a young Chinese man. When I went in, Mr. McGruff, pretty much aggressively scratched out one fee and slammed the bail down on the counter at my friend. Then, when my friend went to say something else, McGruff told him he could go. They didn't want his business!!In the meantime, the owner was in his little office around the corner and knew I was out there and did not bother to get up and come out to find out what the real problem was. Personally, I don't want to do business with Customer Service like that. Won't be going back, neither will my friend. We went up to PRESTIGE Automotive just around the corner and they had his car ready to go by 3 o'clock in the afternoon! Plus, he didn't have to pay the diagnostic fee!

I had my inspection here, waiting until the last minute to get it done. I usually get it done at…read morethe auto dealer but I didn't need the usual service because basically no more driving due to the pandemic. The guy working here was efficient and professional. There were some hoopties in front of me, I don't think they passed and they were mad.

After seeing all the comments, I realized they are scamming people into making them buy the wiper…read moreblades. I, too, had to buy their expensive cheaply made wiper blades in order to pass the inspection. STAY AWAY FROM THIS SCAMMERS!!!

Great experience. Very professional, responsive, and easy to work with. My financing situation…read morechanged before the inspection, and he was extremely understanding and willing to issue me a refund. Really appreciate the customer service and would definitely recommend him to anyone needing a vehicle inspection.

Highly recommended Joe did a great job I live in Michigan I bought a x5 in Texas , so Joe vas…read morehighly recommended I had them inspect the vehicle good job thank you guys .

Mike was great, saved me a headache. Don't buy a used car without calling these guys first. Thanks!read more

Mike and his company did a terrific job. They found several things that you typically would not see…read moreor know about. I appreciate the quick response and them arriving same day. I strongly recommend him and their services. Top Notch!

Taking my car to Surgo Automotive was one of the worst experiences I have ever had, took my…read morevehicle here to get my suspension checked, said I needed airbags had them replace, cool, then the same day I picked up my vehicle all of a sudden electrical problems, I didn't have electrical problems when I took it to them, so I took it back to them kept my vehicle for 5 days still couldn't find the problem, and still charged me almost $500 the worst experience I have ever had with an automobile shop never ever will take any of my vehicles here again. No stars

I recently had the pleasure of working with Surgo Automotive and I can confidently say that they…read morehave earned every single one of their 5-star reviews. When I noticed some shaking in my steering wheel, I called around to a few different mechanics for help. Surgo Automotive was the only one that made me feel like a valued customer from the very beginning. Mike and the rest of the automotive staff were courteous, and professional, and were able to take me on the same day. The team quickly identified and resolved my issue, and even went above and beyond by performing a complementary inspection. I was blown away by their attention to detail and dedication to customer satisfaction. After shopping around multiple mechanics in San Antonio, I can honestly say that Surgo Automotive stands out as a shining example of what great customer service, professionalism, and honesty should look like in the automotive industry. I am thrilled to have finally found a reliable and trusted mechanic after 5 months of searching, and I will be recommending Surgo Automotive to all of my friends and family. Thank you, Surgo Automotive, especially Mike for your outstanding service and commitment to excellence!

Mr. Marshall did an awesome job with what I needed to get done. He is very professional, makes…read morehimself available and does an overall fantastic job. I would definitely recommend his services and if need be I would use his services in the future.

Shawn was extremely fast and professional. Came the same day to notarize some forms! I would…read morerecommend him for any job!

WARNING Recently I…read morewas in need of car repairs and found a recommendation from this group for a mechanic. I set up an appointment with him and he came out costing me approximately $500 for everything. Paid this individual, and found out that he wasn't able to fix something under my car and he would need to order it. I said ok and gave him another $100 plus money for his labor (never doing that again). It's been about 3 weeks since he was supposed to come back and fix the remaining item in my car. At first he said he wasn't feeling well so giving him the benefit of the doubt I kept waiting. Tried contacting him this week and asked him when is he coming back or giving me a refund for the $100 part. Haven't heard from him since so now I'm out $160 and my car still needs repairs. If you use his service just please use caution and hopefully he will respond to you and provide a service you pay him for.

I would be careful before doing business with Will. It was my mistake when I asked him if he could…read morerepair a part on my vehicle that was not available.I paid him for the part that was supposed to be ordered and it never came and he never called me back to fix my car. It's been over 3 1/2 months. I have pictures of, the text messages saying that he will reimburse me if anything was wrong.

Waited over 30 minutes in a long line of cars - finally a woman came out & told everyone that the…read moreinspection station was not open. This was at 9:30 AM - what a joke!! Would not even give this place a ONE star !!! Went next door to Bosch Automotive And was taken of almost immediately ! They were very professional.

Thank God this place is shut down. How they got away with charging people 4 times the fee is bad…read moremanagement by the state. They treat their employees like dirt and I can only pray they don't get licensed to do emissions next year. I had to give 1 star to post this. They need negative stars.

I dropped off my 2014 Honda civic because it was leaking oil and the A/C stop working. Sam was…read morereally nice over the phone and let me know what time I can drop it off and how long it will take to diagnosis it. He later called me and told me how much it would be to fix the leak. He also recharged and tested my a/c for leaks. He was my second quote and he is an honest man! He charged me just what the other shop was quoting me to just fix the oil leak. The other shop said I had an a/c leak and Sam checked it and it did not have a leak. I have already recommended him to my friends. I will definitely continue to come here.

I dropped off my car a few days ago to get routine maintenance done they did a transmission fluid…read moreexchange and a brake fluid empty and refill. I got a quote on getting both services done which is about $250 for each which was affordable and competitive with other quotes that I got. They had my car completed quickly. The only issue I had is that when I went to drop off the car they did not take down my name or number so they had to contact me on Yelp to let me know the car was ready. Also there was a miscommunication about when it would be closing since it was Labor Day so I had to rush over to get the car picked up but other than that the service was went well.