I went in a couple of years ago to get a couple spots corrected from some bonding I had had done…read more The office checked and confirmed that my insurance would be accepted prior to my arrival. After an exam and X-rays, I was told that the office had made a mistake, and that my insurance would not be accepted. The dentist then told me that because that was their error, I would not be charged for the services. Fast forward 6 months, I began getting bills and payment demands for the visit. I was told by the office staff that they would look into the issue, and I was never contacted again. Bills kept arriving, and I am still dealing with them. As a person is sales, it is important for me to not only clearly communicate with my customers, but to also ensure that my promises are kept. I would not recommend not because of the dentist or bedside manner, but because the office staff doesn't seem to be able to communicate, properly review and confirm insurance, and keep its promises.

10MAR2025 Highly…read morerecommended. New dentists and really a new practice 1. The latest technology as far as I can tell. My initial exam was very thorough with: x-rays, 3-d imaging, photos, and a chart of pocket problems. Destiny, the hygienist, was excellent with complete explanations of everything. 2. Admin has improved with Apple Pay, emails, texts. Everything is digital. 3. Anis, the dentist, was super friendly.

I haven't had issues with my teeth or had any issues with different dentists, but since I've…read morestarted seeing them I feel like I've been getting recommendations to do more work than probably is necessary since I've taken very good care of my dental health. They charged me over 500 dollars to get a mouth guard (since I grind at night which is true) that I lost shortly after getting it and tried to get them to make me a replacement immediately after I lost it at a work trip and they said it wouldn't fit and that I would need a whole new set of imprints which is incorrect. I would be skeptical of some of their recommendations. I also had a crown and it did fit correctly and they tried to fit it again and I continued to have pain with my jaw and overall the dentist didn't even come look at personally she just sent me to a specialist and said I "might" need a root canal. Now I might have a unique situation but it doesn't appear that way and this appears to be standard practice so I'll be finding a new dentist. The staff is generally friendly and the office is up to code but, at this point I don't think the dentist has done a competent job and I would not recommend them to any friends or family. Nor do they really seem like they care about the pain my teeth and jaw have been.

Dr Rholeder has created a care centered practice where the patient is definitely #1 on their…read morepriority list. I had a crown this morning that was the most comfortable, relaxed, and care forward service I've ever had.. every need was met /exceeded; every comfort was provided; and Dr R's open, responsive, and clear joy in her life and work was very clear... I've been going to Highland Smiles for many years and it's been wonderful to watch the practice evolve to what it is now under Dr R's leadership.. The staff is excellent, well- trained, and caring.. I left smiling this morning after my procedure.. Thank you all so much!!

I had an amazing experience here. I've always felt nervous about going to the dentist for many…read morereasons, and sometimes it can feel embarrassing. But the way they treated me yesterday with patience, respect, and kindness made a huge difference. What I appreciated the most was the privacy they give to each patient. The staff was incredibly friendly and very willing to help, which is something I truly loved about this place. In the past, I've gone to dental offices where I didn't feel cared for and it seemed like they were just checking teeth without really caring about your dental health. Here, I felt the complete opposite. I highly recommend this place. 10/10 experience.

My first appointment here was great everyone I interacted with was nice I felt comfortable but…read moreafter today I don't know if I want to be seen here again. I had an appointment this morning to get mouth surgery well I didn't make it to King Soopers in time to get the anesthesia meds they gave me yesterday.. I didn't have a ride until last night it was before 5pm cause my pharmacy is just like 5 mins away so I made it like 4450pm to pick up the meds but when I get there I'm told it was sent to the 64th and ward Road king Soopers. Well I was asked if the king Soopers on Ralston Rd was the correct pharmacy I said yes because that's where I go. How it got sent to ward Road idk. I called to let them know what happened because I get really bad anxiety at the dentist and the thought of all my teeth being pulled is terrifying for me so I didn't go in at my 8 o'clock scheduled appointment I know it's frustrating to have people not show up but it wasn't my fault had it been sent to the correct pharmacy I would have had it and been there at 8. So I'm talking to the girl who sent the meds and she gets all rude and says the prescription has been sent since Friday and was mad that I had to be rescheduled for Monday. I didn't have a ride to get the meds on Friday or Saturday but I had one yesterday and I thought everything was ok because I thought it was at the pharmacy I go to. Well I called back again after being rescheduled to Monday and I asked if it was possible to get in later today and she's even more rude. And sounds angry that I even asked such a question. If this is how people get treated for things that aren't even their fault maybe I should just find someone else who has people that are understanding because this was not my fault and if she couldn't remember exactly what kiing Soopers it was she should have called and asked again. Not everyone has a car to get around or can take public transportation. I needed to be there today my teeth have been bothering me all weekend. And now I have to wait cause she didn't send my meds to the correct pharmacy. If anyone should be upset it should be me. Cause if I hadn't called back before my appointment I wouldn't have been seen today anyway because she forgot to call me back to get the meds going on the first place.

The teeth cleaning was fine. The dentist service was fine. I wouldn't get major dental work done…read morehere as it seems like they have dated equipment. However this was an awful experience due to Theresa. Theresa, one of the front desk ladies, was one of the rudest employees i've dealt with, period. 1) When i first scheduled the teeth cleaning appointment she insisted that I give out my social security number, which i didn't want to do. This is typically used to verify and follow up with payments. However, I have had issues with identity stolen in the past and don't want an issue with my identity being stolen in the future. I work in software and dental security systems are often not so secure. I asked if there was a way around this, she said yes as long as i verified my insurance beforehand. I did the extra legwork to provide proof of insurance and even called delta dental to verify. The insurance was verified and they gave me a sheet with available services and credits i had available before starting the cleaning. After the cleaning Theresa again asked for my social. I said no to which argued with me in office after my teeth cleaning, was yelling at me despite having verified insurance and had paid already. 2). She was the person i had scheduled my appointment with and neglected to mention they have a charge for PPE protection due to covid. Not a big deal, and i want to support small business especially in these times. The charge for ppe protection is $10. Which to me seems ridiculous especially because she didn't mention it beforehand. They're already charging my insurance over $100 why are they making a profit from masks? Do the math. If they see 1 patient an hour for 8 hours a day that's $80. A mask or set of masks isn't that much. I only came into contact with 3 people. So they're making extra money off their customers during this time? 3) The dentist provided me with a $15 thing of special toothpaste.She made a mistake and forgot to charge me for an item when I left from my teeth cleaning way back in the summer of 2020 (it's December 2020 now). She had been sending follow up mail to the wrong address and i only received a phone call today to pay for the toothpaste. During this time they had added $0.61 of finance charges. I asked for them to be removed, because of the principle. She said she would drop them and asked if i would just pay the $15. I said yes and gave my credit card information. She then said she was adding back the $0.61 to the bill. It's $0.61, and really doesn't matter at the end of the day, but the pettiness involved here is insane. Absolutely disgusting service.

Dr. Stiles and his staff are great, from the front to the back, they treat everyone like family!read more

I do not normally pen reviews. However, there is somethings that need to be said. I found…read moreBertagnolli in 5280 magazine. It is close to my house and I felt it was a good place to go with good reviews. I am insured and even with Insurance they are quoting me over 6k in dental work. 2 diffrent girls helped me in the exam room. They took xrays. Then Dr. John came in and told me what I was looking at . 2 root canals and 6 crowns. Then he went out of the room as quick as a bunny. Not even taking the time to go over my options. I then went over the treatment plan with another gal. She said she would send in the pre authorization to see what will be covered and what is not. She sais she would get back to me. My appointment was January 20th. We are now March 23rd with no phone call nor email. I was told it might take sometime to hear back from my Insurance and they would contact me. However, the phone call never came. Last week, I also sent another email to ask of I could obtain my xrays as well and go figure that call was not returned at all. I feel I was left in the dust with my treatment plan and pre authorization plan. I did here from your office about my bill though. Which the balance was paid. So when you need payment you will reach out via text and snail mail but not follow up on a treatment plan? There is a huge disconnect. Would I consider going thru with my Dental needs at this practice? No, I won't be going back. I think your practice is nickle and diming patients and not fulfilling patients needs. Amy

Our entire family has been going to Bertagnolli Dental for years, and we truly couldn't imagine…read moretrusting anyone else with our dental care. The team is warm, knowledgeable, and incredibly thorough at every visit. They treat us like family, not just patients. What really sets them apart is how they've been there for us during a few dental emergencies over the years. Each time, they made space for us right away, handled everything with compassion, and provided outstanding care that brought immediate relief. Their professionalism and kindness have made stressful situations so much easier. From routine cleanings to urgent visits, Bertagnolli Dental has consistently gone above and beyond. We're grateful for their expertise and the way they take care of our whole family. Highly recommend them to anyone looking for a trustworthy, top-tier dental practice!

Jane is the best! Super happy I found this place I'll be a returning for sure! I feel well informed…read moreand taken care of!

It always bums me out when I need to find a new healthcare professional because I can be picky,…read moreespecially when I'm limited by insurance options. Fortunately as I scrolled through the practices accepted by Delta Dental, Sloanside Dental yielded positive reviews on Yelp. Making an initial appointment on their website was easy, and it was scheduled right away. I've somehow gotten lucky parking in the tiny lot right outside. Getting examined, teeth cleaned, and x-rayed was super efficient. Every staff member I encountered was wonderful, and Dr. Bennett is a cool dude. Having grown up in a family of dentists, this office made me feel right at home, which for most people is probably weird to say about their dentist. Anyways, online bill pay and electronic record transfer is seamless, too. I can't say enough good things about Sloanside Dental!

Barron Dental is a great place to go. I've had quality care from minor work to major work. It…read morestarts with the friendly staff, the experts in each field and Dr. Barron herself. Everyone has gone above and beyond. I definitely feel I'm in good hands and among friends. The office is comfortable, from flowers and books to read. I always had a terrible fear of dental work and though no one likes it, this office does everything possible to keep you comfortable and relaxed. That and great dental care, makes it the only dentist I'll ever go to again.

In response to Barron Family Dental's reply:…read more Before my appointment, I took deliberate steps to confirm that Barron Family Dental was in-network for my specific plan -- Cigna DPPO Advantage. I provided my physical insurance card to your front desk, explicitly asked for verification based on that plan, and was told more than once that your office and the treating provider were in-network. After receiving a significantly higher-than-expected bill, I contacted Cigna directly. During that call -- which occurred shortly after the appointment -- a Cigna representative and I searched their system for Dr. Abigail Nye. At the time, she was not listed under any Cigna network. Not just for my plan -- she simply did not appear in their provider system at all. Now, after the fact, Dr. Nye appears in Cigna's directory -- but only under the Total and Total Plus plan networks. She is still not listed under Cigna DPPO Advantage, which is the plan I have. Yet your office's own PDF -- linked on your website -- explicitly lists "Cigna DPPO Advantage Dentist" under accepted in-network plans. That was part of what influenced my decision to book with your office. The issue here is not just confusion over plan names. It's about negligent misrepresentation. I presented my insurance card, asked your staff to verify network status for my specific plan, and was assured that I was covered. Cigna's billing and coverage records -- both then and now -- do not support that assurance. I was billed at out-of-network rates because the provider was not, and is still not, in-network for my plan. Even if your network affiliations have since changed, that does not retroactively justify what happened at the time of my appointment. Patients have a legal and ethical right to rely on what they're told by a provider's staff when verifying coverage. If I had been informed honestly that the provider wasn't in-network, I would have made a different decision. This situation has caused avoidable financial harm, and I've submitted documentation to the appropriate regulatory authorities. The inconsistency between what your staff communicated, what your website claimed, and what Cigna confirmed is not acceptable. Your website says advantage dentists and I have a ppo advantage plan. Your desk people literally took my card twice and assured me I was covered, intentional or not if it wasn't untrue, that doesn't excuse it from being a point of negligent misrepresentation. This truly is a clear cut small claims case. As well as I have transcripts of the call logs with Cigna dental. Whether or not the dental board wants to waste their time with it is one thing but that doesn't mean that what I'm saying is incorrect. In fact I have a feeling a small claims court would see otherwise.

Will try and up-charge you and get you to do unnecessary extra cleanings! Also closed when they are…read moresupposed to be open a lot, terrible communication, good luck actually having them look at your teeth. Worst medical experience I've had, worse than a prostate exam!

UPDATE. I'm about to loose a whole tooth only because this dentist did not want to book me every…read more3/4 months due to my gingivitis. the said they would call in 6 months been 8 months and still no call. Horrible/ ghetto service. Has you hold the water hose for him etc. Don't bother stopping her at all!!

FIVE STARS for Donna!!…read more I just finished another 6 month appointment with Donna-Hygienist, and once again, she exceeded every expectation. Her work is meticulous and expert-level, but what I appreciate most is her warmth. She makes you feel like family from the moment you sit down. Whether we're discussing the latest sports news or sharing life lessons, she makes the time fly by. Professional, friendly, and a true "Gem" of a human being. Give this Lady a pay raise!! Take care of your teeth & your credit y'all!! 10/10 recommendation!!!

My family has been going to Alpine Dental Center in Thornton with DR. ALAN GURMAN for many years,…read moreand we can't recommend him and his staff highly enough. My daughter had a serious accident as a child that resulted in years of dental procedures. Dr. Gurman was there giving excellent care every step of the way. He often met us at the office on weekends for emergency care and was always so kind and knowledgeable. There aren't enough stars to accurately represent how wonderful this dentist and his staff are!