Nice vet clinic somewhat hidden off Van Buren. I wish I knew of it sooner. I have the…read moreresponsibility to get three rabbits taken care of and I was sent to a place in Norco, let's just say I feel like I found a much better place, closer to home and moderately priced compared to the other place. Nice large waiting room, didn't wait for too long. Got problem handled and was surprised that it was almost half the cost of my last vet visit with the bunnies

Headline: Life-Threatening Negligence and Fraudulent Charting - Do Not Trust This Clinic…read more​I am writing this as a medical professional who had to perform my own clinical audit to save my dog from this office's incompetence. My dog, Twinkie, was failed by Dr. Mean and her staff on multiple levels: ​1. Fraudulent Documentation & Lack of Physical Exam: The records claim Dr. Mean performed a heart exam on Twinkie. This is a blatant lie; she never even touched my dog. Furthermore, a covering vet performed a suture removal but failed to document any of the clinical concerns we raised. Vitals that were taken by a tech on an intake form were never entered into the formal medical record. ​2. Misdiagnosis & Dangerous Over-Medication: Despite Twinkie showing clear signs of anaphylaxis right in front of the staff, they "shrugged it off" and insisted she was having syncope (fainting) due to heart failure. Without proper diagnostics, they jumped straight to a heavy cocktail of Enalapril and Vetmedin and Furosemide. ​3. Intentional Withholding of Records: I believe this office intentionally stalled sending my records to the cardiologist. Once they realized a specialist would be reviewing their "work," they likely realized they had jumped the gun. Because they failed to provide the records, I had to act as my own investigator. ​4. The Proof is in the Recovery: After connecting the dots myself, I realized the Enalapril was dropping her blood pressure below baseline and the Furosemide was dangerously dehydrating her. I made the clinical decision to stop the medications. Within 24 hours of being off their "treatment," Twinkie was back to her old self--active and barking. A subsequent exam by a different, competent veterinarian confirmed she is healthy, her heart is fine, and she never needed the medication. ​Final Word: If I hadn't used my own medical background to challenge their narrative, their "treatment" for a non-existent heart condition would have killed my dog. Their clinical notes are vague, their charting is dishonest, and their diagnostic skills are non-existent. Go elsewhere.

This was my dog's first vet visit, so I was definitely a little nervous going in, but Dr. Hodgeson…read morewas wonderful. My little one was very anxious at first and he did a great job helping put her at ease and making the experience feel much less stressful. The appointment itself was very thorough and everyone took the time to explain everything clearly without making me feel rushed. The entire staff was incredibly friendly and welcoming from the moment we walked in. The office is also immaculate and very well kept, which immediately made a great impression. Another huge plus was how easy it was to get an appointment. I called midweek and was able to get a Saturday appointment, which is extremely convenient for those of us who can't typically make weekday visits work. Overall, a really positive experience and I'm very glad we chose this office

I've visited numerous veterinarians, but none have ever shown such disregard for animals. My…read moredaughter brought her schnauzer here because she had been sick, unable to eat, not gaining weight, and generally feeling unwell. They ran $600.00 in blood tests and found nothing. She took her back, and they prescribed steroids, but they didn't help. She returned, expressing her frustration, and by this point, she was desperate to find a solution for her puppy's condition. Instead of collaborating with her and potentially suggesting some ideas, the doctor seemed uninterested in understanding the issue. When my daughter asked him what they could try, all he could say was, "Well, you can." He offered no suggestions whatsoever. My daughter even suggested a biopsy, which he had recommended during the previous appointment, and suddenly, it was "well, we can." Naturally concerned about her dog's well-being, my daughter returned, and they prescribed her Metoclopramide. However, this made her worse. She became lethargic, refused to eat, and slept excessively, acting completely different from her usual self. Instead of trying to diagnose the problem, they seemed more interested in masking the symptoms. As a result, we still don't know what's wrong with her. I believe that when they see my daughter, they perceive her as a young child, which is why they treated her differently. I would strongly advise against visiting this vet. These veterinarians don't care about the animals or their owners; they're just there to make money. They don't want to put in the effort to figure out what's wrong with the animals; they simply want everything to be easy. I feel that since they couldn't figure it out, they didn't want to deal with it anymore. The last visit, my daughter also asked if she would still be able to be spayed even though she's been vomiting. The vet proceeded to tell her yes, she doesn't have to tell them that she's vomiting.

Although our regular vet is down in Lake Elsinore, when the time came to put my lab down they were…read moremore than happy to accommodate us. The kindness and compassion they gave was as if I'd been going there forever. It made a very sad morning a little bit easier.

I never imagined I would be screamed at by veterinary staff -- but that's exactly what happened…read morehere. I'm sharing this because I wish someone had warned me. If you have a service animal, a medically necessary animal, or anything time-sensitive... please read this. My family spent seven months preparing our service dog -- a $35,000 trained medical assistance animal -- for international travel. We've traveled with him to 16 countries using USDA-certified vets with zero issues. We trusted All Paws Riverside Animal Hospital with the Japan and Hawai'i processes. We followed every instruction. We completed every blood draw, titer test, appointment, and document. We spent thousands of dollars. And then everything fell apart. Behind the scenes, things were not what they seemed. The Japan certificate was submitted incorrectly and rejected by USDA. The office had all paperwork and deadlines months in advance. The Hawai'i certificate required multiple corrections because staff, not the veterinarian whose license was used, were filling out legal sections. We were asked for information the veterinarian should have been responsible for. Worst part? We learned by accident -- not from the office -- that the Japan certificate had been rejected. And only afterward were we told the veterinarian responsible had actually been on medical leave during the process. That meant: No qualified oversight. No chance to fix errors in time. And months of preparation became useless overnight. It got worse when we tried to get answers. When we came into the office to understand what happened, the situation escalated in a way I never expected. In my experience, the office manager, Jeri, raised her voice at me and spoke in a way that felt aggressive and completely unprofessional. I left in tears -- shaken, embarrassed, and without answers. I have never been screamed at in a veterinary setting in my life. It added trauma to an already devastating situation. Then--silence. When we later requested a refund for services that were never successfully completed, the office stopped responding. Eventually, they terminated care for our entire family of pets instead of addressing what happened. No accountability. No ownership. No attempt to make it right. Why I'm writing this. I'm not sharing this out of anger. I'm sharing it because someone else will trust this office the way we did -- with their pet's health, their money, and their family's well-being. If your animal's medical, behavioral, or travel needs require accuracy and oversight, please choose a clinic that takes those responsibilities seriously. I wish someone had warned us. No family -- and no service animal -- should ever go through this.

My best friend my bubbles had to be put down today and it was the hardest thing to do.. Dr…read more Butchko's staff was so supportive,kind,and so wonderful I actually have no more words!! I adore this place and I recommend this facility to all!! Thank you for all the support and kindness and gentleness you showed me and my best friend!! This place is a true blessing!!! Thank you!! You made my pain bearable !!!

Pro Vet? This clinic seems anything but professional. Their drop‑off system meant explaining our…read morecat's issue to the front desk, then repeating it to a vet tech, only to be told to leave for an hour. When we returned, we asked to speak with a veterinarian and were told we would never see one. Instead, a vet tech (I'll refer to as Snookums) reviewed the X‑rays and prescriptions while repeatedly calling us "Sweets" and "Honey," which felt unprofessional and dismissive. Here's a "pro" tip Snookums -- for clarity and professionalism, use the clients name when you communicate. Snookums offered vague possibilities with no real answers, seemed defensive, and then handed us a $400 bill. We were also told we could pay extra for bloodwork and stool testing -- diagnostic tests that should have been done before any treatment, especially since we brought a stool sample. The problems with this clinics drop-off model: -- We had to explain our pets problem more than once, which can be misinterpreted once the information gets to the vet. -- They take the pet away and perform diagnostics and/or treatments without informed consent from the owner. -- The only interface with the vet we had was through a lab tech, who cannot legally diagnose, provide prognosis, or prescribe medications and should not be the only person communicating medical findings. -- Operating below the standard of client communication most pet owners expect and deserve. Poor communication, no access to an actual vet, unprofessional behavior, and unclear diagnostics. We won't be returning.

Today was dental cleaning for Flower Q. Johnson, aka "Job Inspector." She came back with ZERO side…read moreeffects from the anesthesia. Says they gave her just the right amount. Everything went really well. The animal is elderly so there's always a risk, but I felt comfortable putting her in Dr. Kim's hands. His vet techs are amazing too! Actually the tech cleans and the doctor extracts. Next up: Lucky J. Dog, aka "princess of puppies."

Animal Hospital of Riverside has been our main vet since we moved to Riverside in 2020, and we've…read morehad consistently great experiences. The doctors truly care and show real compassion toward our dogs, which gives us so much peace of mind as pet owners. You can tell they love what they do. The staff is also amazing--everyone is friendly, helpful, and kind every time we visit. We always feel welcomed and supported here. Very grateful to have a vet we trust in our community. Highly recommend!

I came to AMC Corona for a second opinion on my dog's illness, and I'm so glad I did. The level of…read morecare and comfort both my dog and I received was truly amazing. They were able to properly diagnose and treat him at a very reasonable cost. Dr. Sean and Kezziah were incredibly attentive and patient, taking the time to make sure I understood everything. Siera B. was also very helpful and provided great insight while Kezziah was treating my dog. I'm very grateful for the care we received and highly recommend them.

I'm disappointed with my experience at this veterinary clinic, particularly with the front desk…read morestaff. My interactions with Alyssa were frustrating; I found her communication to be rude, dismissive, and unprofessional, which made an already stressful situation more difficult. During a visit with my boyfriend and our dogs, I also felt uncomfortable with comments made toward my boyfriend that I considered inappropriate. At the same time, I felt my concerns were not addressed respectfully as a client. Additionally, I observed behavior that concerned me, including what appeared to be a staff member ending a call abruptly and then making inappropriate remarks about a client to another employee. This raised concerns for me about professionalism at the front desk. The front desk is the first point of contact for clients, and I expect clear, respectful, and professional communication. Unfortunately, that was not my experience, and I did not feel my concerns were taken seriously. While I appreciate the veterinary care provided, I believe the client service experience needs improvement. Based on my experience, I will not be returning and would be hesitant to recommend this clinic.

First time visit here was great. The two vet techs/ assistants were friendly and knowledgeable. All…read moremy questions and concerns were answered. Acceptable wait time, my pups received a bit of treatment there and took home some meds. They are already feeling much better. Thanks to everyone here. Staff upfront was nice as well.

I have never been so disappointed with a veterinarian. I…read morescheduled an appointment because I saw the $25 first-time new patient promotion. The veterinary technician was wonderful--she was kind, listened to my concerns, and assured me she would let the veterinarian know that I suspected my 12-year-old Yorkie might have a collapsed trachea. When the veterinarian, Dr. Kim, came in, the exam lasted less than a minute. He didn't examine my dog's throat, listen to the area I was specifically concerned about, or perform what I felt was even a basic physical examination focused on her symptoms. Instead, he immediately recommended blood work and X-rays. I understand that X-rays and lab work can be important for diagnosing certain conditions, and I wasn't expecting a diagnosis without testing. However, I did expect a thorough physical exam before being told I needed additional tests. It felt like my concerns weren't taken seriously. The veterinary technician was excellent, but my experience with the veterinarian was extremely disappointing. As a first-time client, I left feeling unheard and wondering if the discounted new-patient promotion affected the level of care I received. I hope that's not the case, but that is honestly how my visit made me feel.

I am so glad and happy that I choosed this place to take care of my Rocket…read more First of all I want to say I am so so so thankful for the staff being so supportive, kind and helpful people especially after my emergency experience that I had with Redlands Emergency vet. They are so cost affordable and they are so helpful with their care. I felt welcomed, supported and appreciated that my kitty Rocket was being cared for. I will definitely recommend my friends and family to this Animal hospital and continue to come here with my pets. I want to thank Lisa Contreras the veterinarian and Staff. For helping me and my rocket. I will never forget their kindness and dedication to my pet

First time today . My regular vet couldn't see my cat for several days . Canyon crest animal…read morehospital told me to come right in. They are professional and caring . I will definitely be back .