Ok, so I was lured in by the sign stating they sell frozen take and bake pies. Yes, I am…read morereviewing an Ace Hardware store.... And yes, they did have pies. The flavors all sound great. I also picked up some Iowa beef jerky, again, I know I'm reviewing a hardware store and even the staff acknowledged they carry some unusual items. Super friendly and chatty staff. My friend had her dog with her and the staff were eager to pet the doggy. Great service. I'll totally come back especially when I actually need something hardware related. Please come and create your own adventure.

On 9/24/26 we looked on the Ace Hardware website and saw they had in stock a 60-drawer organizer we…read moreneeded for this weekend. When we get there the staff tells us they have two of them "but they have a plan for them." Basically there were two organizers on a table that they were going to use in the store for keys. There was nothing inside of them yet, they were brand new and had not been used yet. The staff chose not to sell them to us and asked if we would like to order them instead. Can you believe that? I've never heard of a store not wanting to sell merchandise to customers before. It's ridiculous. What happened to the "customer is always right" policy. Never going to this store again!

This is the best place to get your screen done. Fast, friendly and it's at a fair price. I love…read morecoming here, they are nice and very knowledgeable here. I highly recommend this Ace Hardware.

My fiancé was working on his truck and lost one of two nuts that was pretty crucial. We brought the…read moreremaining one with us to Home Depot to try to find a match, but it turned into a frustrating experience with no help from the employees and disorganization. We decided to stop by Ace Hardware instead, and within seconds someone asked if we needed help. The employee quickly sized the nut, took us to the right aisle, and found the exact replacement we needed. What a relief! Everyone we interacted with was incredibly friendly, knowledgeable, and genuinely helpful. This experience reminded us why shopping at Ace is worth it and should have just went there from the start. We'll definitely be back and would highly recommend them!

This is one of the most charming stores I have been to for awhile. It is definitely nature bound…read moreand great for people like me who is about promoting local artists. It is very much like an arts and craftsman store. The store had everything from home furnishing to gadgets and gizmos a plenty... Heehee... yes, that was a Little Mermaid reference. They have trinkets. I left the shop purchasing air plants, sea shells, and meditation bead bracelets. I love rocks and minerals, so of course I gravitated towards the stones they had on display and bought a handful of bracelets, which were designed my local OC artists. The store associate was really sweet and personable. She was knowledgeable about the products and because of her and what the store has, I will for sue go back. Again, the interior of the shop has great vibes. Love it! Parking wise, it is super easy. You want to park at the far end, which is not the main end. You will need to get your parking ticket validated.

We bought a few succulents here after enjoying brunch overlooking the beach a few doors down…read more Walking around this open air mall is so much fun! Especially when you come across awesome stores filled with unique goodies, like this one. In addition to their air plants, I really liked the coasters they had for sale. I wish I saw more of these when vacationing places. We go all over and usually only come home with a shot glass when we travel somewhere new. Coasters are a much cooler idea!

Have visited this hardware store many times when we're in Seal Beach. Super nice people, great…read morestore to walk around & shop in. This last visit I needed some help finding a product that would help me with a project I was working on in my RV trailer. The gentleman in the store led me right to the exact and perfect product I needed. When I got back and used the product, it was perfect and did exactly what I needed it to do and what exactly what he said it would do. This is the best hardware store ever! Love these guys!

AMAZING customer service!!!! Great selection of goods!!! I got my battery installed for my car key…read moreand the gentleman fixed a little loose part in it. Plus I got a cool hatchet pen. Highly recommended!!!!

NYH has a great inventory that is easily accessible to homeowners like me. Their delivery is quick…read moreand they often offer homeowners the standard designer discount of 10%. Their online return process needs some fine tuning. But it's great that they have a knowledgeable and friendly customer support team available to helped. I especially want to commend Marvin Reyes who made the return process easy for me! I will definitely go to NYH for all my future hardware needs!

The majority of my order arrived in great condition but a few items were damaged/defective. I…read morefollowed the claim process (notify with photo, description and model numbers) within 3 days and it's been 2.5 weeks with no identified resolution. The customer service representative, Nomsa, is pleasant but seemingly clueless. My email exchange with her is up to 12. I've asked for tracking for my replacement product (she sends original tracking), she asks for photos of the damaged goods (I sent that in my initial claim email), I ask for a label to return damaged goods (she says she doesn't know if they need to be returned....um okay?! I guess I'll indefinitely store them?!). The latest, she directs me "Please see the below link". The link is an email address to Fedex, nothing else. What am I supposed to do with that? Sigh..... Product is good but there must be other places that will require less of your time and cause fewer headaches.

I purchased a Recteq grill last weekend. I have nothing but great things to say about Derek the…read morestore manager. He is very professional, knowledgeable and helpful. His team is awesome to work with. Derek and his team are an asset for ace hardware. Joe P.

I LOVE ACE!!!! Ace really is the place! I have been going here for years and each time it's such a…read morepositive experience. Everyone is so incredibly nice and helpful. Teresa is always awesome and very knowledgeable. Additionally, Jim is great and so helpful with paint. Thank you Ace for all your amazing work!

This Home Depot was my second stop to find a tool to unscrew a shower valve. The first stop was at…read morea nearby nationwide store, but I could not justify the high price of the tool set. As a weekend warrior doing all kinds of home projects, you need a cheap one time use tool that fits the job. A store person pointed me in the right direction and there it is.... but wait... it is identical to one I saw earlier. But wait... it is much cheaper at Home Depot... I started to add up mentally where else I could be using the tool set. Glad I made my purchase at the Home Depot and save some big money.

Purchased condo one month after previous homeowners had floor done. Home Depot will not honor…read morewarranty as I'm not original homeowner. Floor in level and moves half an inch up and down throughout unit. CEO Ted Decker did not respond either. He was sent letter via certified mail.

Love it here! Clean organized and helpful staffing. 100 million percent better than Home Depot!…read more Find your neighborhood Lowe's and come shop everything you need from small projects to complicated ones that your contractors can assist. Top it off the inventory are all organized and easy to find and the bathrooms are clean and right out front visible for customers to find. I love that I can get carbon dioxide and smoke detector for $50 and fire extinguisher for 19$ for my home. Lumbers gallore appliances gallore and garden supplies and plants are all organized as well. Love it

I've had multiple bad experiences at this Lowe's, but an incident from about two weeks ago finally…read morepushed me to leave a review. A few months ago, there was an employee working self-checkout who seemed completely opposed to the concept of self-checkout. Instead of letting customers scan and pay for their own items, he insisted on doing it himself, argued with customers for no apparent reason, and turned what should have been a two-minute transaction into a frustrating ordeal. Then came the recent trip to the garden center. The only employee around was the cashier. We asked where the flower bulbs were, and her response was essentially, "I'm just a cashier, I don't know." Now, I don't expect every employee to know the exact location of every product in the store, but if you're working in the garden center, flower bulbs are about as basic as it gets. At the very least, I expected an attempt to help. Instead, we got a shrug. It somehow got worse at checkout. We asked whether some bulbs that had already started sprouting qualified for a discount. Rather than checking with a supervisor, calling someone from the department, or making any effort whatsoever to find an answer, she basically said she wanted no part of the conversation and left it at that. She then proceeded to miscount multiple items, turning a simple checkout into an unnecessarily long process. The best part came at the end, when she asked what flower bulbs even were and whether they're basically plants you buy instead of a full plant. After spending the entire interaction working in the garden center, it was honestly surreal. I shop at Lowe's often, which is why this is so disappointing. I don't expect employees to be walking encyclopedias, but I do expect basic competence, basic customer service, and at least a minimal effort to help customers. Unfortunately, those standards seem to be optional at this location.

Levi was absolutely fantastic today. I was shopping alone with my toddler and baby and needed…read moreseveral heavy bags of sand and soil loaded into my cart and vehicle. He helped gather materials, stayed with my cart while I checked out, assisted with loading everything into my car, and was incredibly patient and kind throughout the entire process. What could have been a difficult trip with two small children became easy because of Levi's help. He was friendly, professional, and genuinely cared about making sure I was taken care of. Outstanding customer service and a great representative of Home Depot. Thank you, Levi!

Once upon a time, if you wanted to duplicate keys at Home Depot, you had to ask a store associate…read moreto make them for you. Later, self-service kiosks were introduced, allowing you to have a machine create a key without an employee's help. In either case, you would pay for your purchase with the cashier. If the replicated key didn't work, you'd sort it out at the store's customer service desk. Today I learned that making a key at the self-service kiosk now isn't counted as a Home Depot sale. You have to pay for the service via the machine before the keys are made. And if they don't work, you'll need to resolve the issue by calling the 800 number posted on the machine. You can still have a store employee manually make a copy of your key, and it will count as a store purchase. This report doesn't pertain just to this specific Home Depot store, as I'm confident this new business arrangement applies to all Home Depot locations with this self-service machine.

This review is mostly for the garden center, as that is the only part of Home Depot I use. This…read moreHome Depot is the best location I have visited. First, it's HUGE. It is a huge location with many services and amenities. It also has a huge parking lot, so there is always parking. Garden Center- 100/10. It is huuuuuuge and always looks beautiful. They keep it in pristine condition. It's always fulllllll of a wide variety of plants, flowers, and gardening supplies. They also have great deals on flowers and plants. I get everything I need here. Service- 100/10. The friendly staff working in the garden center are truly amazing. I typically interact with Anthony, Monica, and Pantelis. All of them are amazing and truly their helpfulness is why I continuously keep coming back. Honestly the managers at this location should be proud of what amazing staff they have! This truly is the best Home Depot garden center and location I have ever been to. I'm so thankful it's only a 3 minute drive from my house :)

I wanted to take a moment to recognize Gio from Home Depot corporate in Orange County for going…read morecompletely above and beyond. We met Gio while she was in the middle of a group training with at least 20 Home Depot employees and managers. She absolutely did not have to stop what she was doing, and it would have been completely understandable if she simply pointed us in the right direction or asked someone else to help. Instead, Gio immediately stepped away from the group and personally helped us find the electrical items we needed. What stood out most was that she did it with a great attitude, patience, and genuine willingness to help -- even though she was clearly in the middle of something important. That kind of customer service is rare. She represented Home Depot incredibly well, not just as an employee, but as someone who clearly understands the value of taking care of customers in the moment. It made a big impression on us, and I hope this compliment makes its way to her leadership team. Gio is exactly the kind of person who makes customers remember a company in a positive way. Home Depot is lucky to have her.