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    1 year ago

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    1 year ago

    Will & Oscar were awesome! Friendly, fast & efficient. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!

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    7 months ago

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    1 year ago

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    1 year ago

    Will and his crew have always been friendly and fast. It's my go to spot when I need an oil service

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    10 months ago

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    9 months ago

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    7 months ago

    My go-to location for oil changes. Consistently quick, friendly and transparent service.

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    7 months ago

    They were kind and professional. I appreciate the fast service. The banter between the employees made me giggle.

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    10 months ago

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    7 months ago

    Great customer service, very informative about different options and promotions and very quick service

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    10 months ago

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    7 months ago

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    1 year ago

    Amazing customer service! Quick and high-quality care. Shoutout to Luis, he was very thorough and kind.

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    9 months ago

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    Ask the Community - Oil Changers

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    First Auto

    First Auto

    (158 reviews)

    This is part one of two parts to my Review as the repair of…read moremy car hasn't been completed. As of today Sam (who I believe is in charge, not sure if he's the owner) has been the only contact with the shop, has had my car for twelve weeks now with nothing completed.he diagnosed the problem the first day, gave me a quote. I zelled him a deposit, enough for the part and the labor. Five weeks later he informed me that the part had arrived, it was installed but didn't fix the problem. He explained the part was poorly rebuilt and needed to be returned and we had to wait for the refund to order a different part. At this time he informed me that the shop would be closed to honor the lunar new year. This was week seven when they returned to work still waiting for the refund to show up. It's was week nine he let me know that he couldn't find the part we needed and he had used my deposit money to pay bills and dint have any left to buy the part. To continue with the repair he said I had to find the part and pay for it on top of the $2000 I'd already gave him. Week ten I found the part , paid for it. A week later the part vendor located in Germany canceled my purchase stating the war in Iran made it too expensive to ship the part" find one in your own country " he's said. So I found the part , paid again and the part arrived at the begining of week twelve. After having the part in hand and knowing I've been without a car for three months he says he'll see if he can get me scheduled at the end of the week which at best the repair will continue into week thirteen. I've asked when he actually had me scheduled for and why couldn't he schedule me sooner? This was Monday the same day as the part arrived. He didn't respond until Tuesday when he said he was working on it so I could have my car to drive on Wednesday. Wednesday I called to see how it went and he said he'll text me later with an update. It's now Thursday of that week , I asked what's up and his response was and is " for me to relax, he's working on it. Sam has been rude. He's ignored me, he's disregarded what i wanted done and did what he wanted to my car. He took money from inted for parts that he never paid for and spent it on himself or the shop bills . I then paid for the parts additionally. He wont produce any kind of invoice to keep track of spenderatures. I've requested several times . When I told him he no longer has any authorization to do any more work on my car. The next text he sent me said he was going to work on my car anyway. I told him I was picking up my car to have it ready to be towed elsewhere. I'm so mad I can't even think. To be continued

    My husband and I both had an excellent experience at First Auto Tire & Wheel. Nasir and Bilal are…read morevery professional, knowledgeable, and hard working. I took my BMW one morning to get brake pads and rotors changed. I had taken it to a few other places and all of them wanted me to change all the pads and rotors. Nasir was very honest and told me my rear brake pads and rotors only needed changing. He showed me the wear and tear and explained the process. I was so pleased that he took the time to actually assess my car instead of just putting on extra services. He then ordered the parts and was able to get the job done on the same day in about 1.5 hours. My car drives so much more smoothly and I can feel the difference in my rear brakes! I was so relieved and the process was SO fast! My husband took in his Civic Type R to get his fenders rolled. Nasir and Bilal did a great job with that whole process and he got his car back the same day. He also had his rear brake pads done and was pleased with the entire service. The prices are quite affordable and fair- and most importantly they only do what is necessary. There is also a Yelp deal going on right now too :) I highly recommend First Auto Tire & Wheel for all car needs. You won't be disappointed. Thank you Nasir and Bilal!

    Cupertino Auto Care - Fresh bag of pork rinds from the mini mart

    Cupertino Auto Care

    (47 reviews)

    They were closed as the old location is under construction. The new address is: 10151 Imperial Ave…read moreCupertino, CA 95014-5604 They were not available while they were doing the shop move, and they just started at the new address. Recently, we were experiencing problem with our 2015 CRV we were getting Parasitic Battery Drain. We were so frustrated cause after a day without driving, the battery would loss all power and not able to start the car. Hubby brought to the Honda dealer and another autoshop and they didn't find the problem. Hubby suspected the car door as he walks close to the car, the car would auto unlock. We are sure is not like that. But the other places say is a feature. One of them had us replace the battery. Then the car would last a few more days, then during Winter again more than a day without driving, won't be able to start the car again. So, we brought to Al when their shop re-opened. Al first test the more Security system known for parasite leak for Honda's. It was not that. Then he started disconnecting different connection and one of the them is the Door unlock system. And that was it. The fix was almost 1K as need to get the part from Honda also. Al say we don't have to fix, but then cannot use fob and use key. Since the car has low mileage and we are still keep it for some time, we went ahead with the fix. The other great thing with Al is he did my smog test for my other car, a Honda Accord. That car recently changed car battery also and, a pure smog test shop charged me 70 and didn't pass me cause the car hasn't driven long enough. I had driven about 200 miles. He still charged me for the certificate price and said if I bring back, he'll need to charge me, but will do me a favor and charge me a smaller fee. That doesn't seat well. Since Al reopened, we just had him do the smog test as we have driven another 200 miles since. It was still not enough. So Al had us leave the car with him, his mechanic drove for us for the needed miles and we passed. Cheaper than the pure smog shop on El Camino, which is a rip off.

    So thankful for their exceptional customer service and top notch technical expertise!…read more Due to a tricky problem, my car needed jump start before fixing last year. Cameron quickly came to my home to jump start it and Al found the problem shortly in the shop. They were diligent and thorough doing tests to make sure the problem get solved for good. They fixed it and replaced my broken AC panel at a very competitive price. Recently we took the car there again for a different issue. Al took the time to check and let me know that it's still under the car's lifetime warranty even though many years have passed, so we're getting it fixed by the dealer free of charge. Really wish I had known them sooner - I could have saved myself so much hassle getting the car jump started multiple times by AAA and wasting time with an incompetent auto shop who not only failed to find the problem but also tried to sell useless stuff as a solution. Cupertino Auto Care absolutely deserves this review. It's rare to have such great car repair experience. Really appreciate the incredible help from Cameron, what a kind and thoughtful gentleman! And Al of course - the excellent car doctor who diagnoses problems and fixes them like no other!

    Oil Changers - oilchange - Updated June 2026

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