I went in yesterday for an oil change. The guy brings me up to show me my air filter and tries to sell me a new one because it's a little dirty... I have a K&N. For anyone not sure what that means it's a washable/reusable filter. Sad to see they think people are pretty stupid and want to rip you off. read more

Shoutout to David who helped me today with my brake pads. He was not only professional, but transparent and an excellent communicator, and thorough with answering my questions. He had a way of ensuring understanding without coming off patronizing, that's a skill. read more

Extremely professional and always impressed with this place. I would give anywhere from 15 mins to 1 hour for your oil change to be done. For anyone talking about the price being too high, just use Spoofee Deals to get a coupon and CardBear for discounted gift cards. read more

Jiffy Lube - Price List - Auto Repair Near Me - Cupertino, California

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Everything went well! I'm a repeat customer. My family also brings their cars here for oil change.

I know this might be a convenient stop, but DO NOT go here. They completely wrecked my oil change appointment TWICE. The first time they didn't fasten my skid plate correctly and it fell while I was driving on the highway, I thought it was an honest mistake. However, I just had another appointment and the front of the plate fell again while I was driving on 280. It was incredibly dangerous. I took it to the shop across the street from Jiffy and they secured it properly. Saying that despite the damage, it wouldn't fall again (this tells me even a damaged skid plate can be secured correctly without almost causing an accident on a highway). The manager Victor M. was incredibly rude about the whole ordeal. Would never go again. read more

Much gratitude to the fellas working here on 10/27/24. Came in with a major flat. They went above and beyond to help me out and didn't charge an arm and a leg. I'll be coming back for an oil change when it's due. read more

Jiffy Lube - Flat tire - Auto Repair Near Me - Cupertino, California

Customer service is fantastic. I stopped by last minute and got some much needed assistance from my vehicle. Thank you to Jaime! Helpful and respectful young man. read more

This Jiffy Lube location in Cupertino is my go to car service shop. Their auto team is consistently courteous, professional, and efficient. You know great auto service + customer service when you have experienced bad ones at other places. Just took in my car to get a signature service oil check/change. Location is easy to find and convenient. If there is a wait time, there are places to go to within walking distance. read more

I took my car for an oil change, service was fast! Everyone was friendly, the manager took the time to explain the services and benefits, and was patient and nice! We need more leaders like him! He made sure that the waiting room was clean! I think this place is incredible for letting people feel welcome; I will be back for sure! read more

I went in for an oil change and was recommended to replace my tires as well. Since I had plans later, I told them I would agree to the replacement if I could leave by 12:30. They assured me that with over an hour, it could be done easily. However, it turned out that they didn't have the tires in stock and had to fetch them from another store. They brought the tires back after 12:20. Of course, I couldn't leave by 12:30. I was cheated. read more

Plus points for being open on a Sunday. Thankfully there was no line as everyone is getting ready for the SuperBowl today. The oil change seemed more expensive than other stores but worth it because of the above. Rohan who helped me was and the other folks were cheerful and good fellas overall. read more

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I had a great experience at Jiffy Lube! The staff was super friendly and efficient. They got my car serviced quickly, and everything was done perfectly. Highly recommend read more

Update: I returned to the shop and they corrected their error quickly and respectfully. Thank you to the staff at Jiffy Lube. I went for a simple Uber inspection of my vehicle and I paid $39.99 for what should have been a simple task. They not only scribbled the make of my car on the form, but also failed to write my license plate and VIN number on the form rendering it invalid. What's more, the staff was very loud and rude while I was waiting, kinda weird people. Would you trust these people to do critical repairs to your vehicle worth thousands of dollars? You decide. Now I have to return today to get what I paid for. Not a great customer experience. read more

Jiffy Lube - Auto Repair Near Me - Cupertino, California

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My lil' Fiat needed an oil change and the gentlemen took great care of everything. They had all things in stock (in the past, other places had to procure the correct filters) were efficient, thorough and very tidy. The wait area was clean, air conditioned on this 100 degree day, had Wi-Fi, and cold water! The inspection was explained well, they even replaced a bulb I didn't know was out. Vacuuming my carpets and cleaning my windows made me super impressed too, as I've never experienced such service for an oil change! Great team-GO HERE! read more

I came here as a last minute decision because I really needed an oil change and was turned away from another place that came recommended from a friend. It worked out in my favor because they were very patient with my questions and got me in and out in 20 minutes. I will definitely be coming back! read more

Amazing people! I went here for an oil change because my car kept telling me to, I've barely even driven for the past few years. I brought my dog along so I could walk her during the oil change, instead they fixed my tire pressure, vacuumed my car, and told me I didn't need one. They were dog friendly and I tried to pay but was told I didn't need to. Faith in humanity restored. read more

Tell me why non of the employees are wearing face masks but the bathroom is closed because of covid. They are just too lazy to clean it. If you are gonna follow covid rules. Then follow them all of them not just the one that makes its convenient for you. Also they don't vacuum because of covid. Sooo Spend $100 on an oil change, sit in an unsocially distanced waiting room with staff members that don't wear masks BUT you can't use the restroom because of "covid safety"....... bullshit read more

Got an oil change but more expensive than other places. They said they checked the air pressures too (I didn't ask nor was told in advance), and the next day I got a flat tire. Will never come back. read more

David & the Cupertino Jiffy Lube went above and beyond in replacing my old Toyota's windshield wipers today (2022-06-07). In past years, I've had them change oil, and sometimes wipers, and it's always a great job. read more

Unfortunately I cannot recommend this location. I had a full oil change and inspection here, plus a 60k fluid replacement. In total i paid almost $300. I felt good to go on a road trip to LA the next day. On the road trip, I had a really bad experience being stranded on the side of 101 in the middle of nowhere late at night due to a burst tire. The cause of the burst was underinflation and wear/tear. When I called the owner of the Jiffy Lube to let him know this happened so they can better service similar customers, he had no empathy for my experience and simply said that tires were "not his jurisdiction". If you are looking for a car tune up and to feel confident your car is in good shape, you won't be able to get it here. I'm sorry to have to write this review. read more

The service in the beginning was okay, I had to wait a bit, but after waiting a while, the technician called me up to the counter and went over the details of my car and then told me what type of engine I had and what kind of oil I would need to put into my car. After going over the mechanics and bill, he mentioned that I could use a complimentary oil change for my car if I were to go on a road trip, which I thought was great, since I am planning on going on one sometime soon. Afterwards, they told me car was ready to go, and to my amazement, they told me they even vacuumed the inside of the car for me, which was unexpected, but awesome. They even pulled the car out to the exit and it was ready for me to go. This is one place I would recommend to my friends and family! read more

Pedro helped hellord me out by jumping my dead battery Appreciated it to help give that kid a raise!! read more

This location and their employees are ghetto, rude and grimy AF. I wouldn't even trust bringing my car here. The employees look and sound like they mess with drugs. They seem like they'd be intoxicated/high during their work shifts. I don't know who is in charge of this ghetto location, but from the looks of it, these WyoTech looking dudes, don't seem to have any professional experience/knowledge to do car services. Save yourself the trip and your car, and go somewhere else! Wasted my time driving over there and waiting for unknowledgeable information regarding my car.. but after seeing all of what I mentioned above, I'm out! read more

Fast service! The team jumped on my issue and immediately got to work. Will be coming back for future services ! Thank you

I am a regular at this place and no pressure at all when it comes to service. I usually get asked to replace air filter when it's not even that dirty as other location I've been to. I am a happy customer. read more

I'm thoroughly impressed at this location. Came here today for an oil change on a work car and these guys were super fast, courteous, and prompt. They got the car in knew what they were doing were able to do the paperwork for the company Car. Additionally they also helped clean my windows and added air to my tires without me asking. And they warned me about one of the tires needing a change soon. All of this just seems like it was above and beyond in terms of customer service. read more

Do yourself a favor. Don't trust what they tell you. Ask them: show me what you did. If only I'd have done that a month ago when I went here to get my car oil changed. A new engine later is the result of not asking them to show me. They deny any wrongdoing and yet the dipstick shows oil for two cars. SHOW ME WHAT YOU DID, you'll be better off taking your car to the dealer or a reputable car shop than here. read more

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Oil change service was fast and included many checks/refills outside of just simple oil/filter change. The service was fast, the entire facility was clean and inviting. Highly recommend this location and will be back for future services! read more

I visited them for oil change. It was so fast and reasonable cost. They were very kind for me as well.

Would give 0 starts if I could. My family and I have been going this Jiffy Lune for years, but will never go there again. Came for an oils change and get a headlight bulb replaced. During the light bulb change I noticed one of the associates was taking apart the wrong light so I came out to tell him. Well after the manager (Andy) took over and had trouble putting the "wrong" light back together, after which he tells me that the wires are no good. I told him that the wires worked just fine before one of his technicians took it apart....keep in mind that this is still the wrong light. At this point the manager turns around and tell me "get the f*** out of his shop", while his employees stop texting on their phones and start to stand in front of the glass window and door to prevent me from looking in at what they are doing. I would stay as far away from this shop as possible. read more

They were honest but really who made it for me is Hector. Come here and he will remind you that there are people that provide customer service and are kind. I will only come to this location for as long as I live in the peninsula. Also Rodrigo is honest and funny. read more

Needed an oil change on my Mom's car. David said they would use the OE filter I had bought. Victor and his team performed service quickly and efficiently. Aired up all the tire. Was in and out in about 20 minutes. Thanks guys! read more

My bad for taking my car to a Jiffy Lube in the first place. I had $400 worth of work done on my car last Friday after which I noticed a dent in my hood that is now causing the paint to chip. I brought the car back to complain and they denied everything. Hello! Why would there be a dent there in the first place if someone had not noticed that the hood would not shut because of equipment left on the engine? Take some accountability please! My car is a piece of crap anyway, but it would be nice if they didn't just pretend that no mistake had been made. The people who work here are nice, but not the brightest. The manager Abraham gave me the runaround and blatantly lied to my face. Bottom Line: Bring your car in for service at your own risk. Be prepared to be ripped off. read more

Worst service I've ever experienced. I was told 25 min max, then another 10, then another 10. I left an hour later after having to ask twice why my car wasn't being worked on when there was an empty bay and guys just standing around. Will not be back. read more

Before I left Berkeley to visit Anna L. in the South Bay, I was going to get my oil changed. The Berkeley Jiffy Lube location apparently ran out of oil, um, isn't that what you should have a full supply of? so I decided to just get my oil change near where I used to live. Great quick service but later that day, my car turned off when dropping off Anna L. back at her place. The next day, the engine light came on and then it stalled again. So, not wanting to be stuck on the bridge, I took it into a mechanic who said that a wire was not connected for the air filter. My car got fixed and it was a happy day but I was stuck with a $50 bill that I had to pay out of my own pocket. I went back to JL and explained my situation, wanting to be reimbursed for my out of pocket of costs. I thought that they should have reimbursed me for the time I lost from missing work but I'm sure I would have gotten a big negatory. The manager was pretty responsive and I got reimbursed within a week. He apologized for the service and hoped that I would return. Negatory....but I appreciated their quick action in returning my money. read more

I have to admit, I like to change my own oil. I took my car into Jiffy Lube in Cupertino, CA to have my oil changed.. I also used the $10.50 off by checking in with Yelp. I have to say their customer service is really good. I was surprised. It kept getting better. After my car had its oil changed, the techs informed me that they vacuumed my car and also wiped down the windows. They also checked all fluids. The biggest bonus which is something I could not believe, is as long as you bring your car into any Jiffy Lube station, they will top off the fluids in your car, windshield washer and Engine Oi for Free! That is right, Free. As long as it is in between the 7500 mile oil change recommendation they put on your sticker. Check it out. read more

I wish I had a choice to give 0 star these Idiots!!! Never believe what they say.They even do not fill enough oil your car and try to charge as much as they can.Especially store manager Victor is an idiot and rude and very bad behaviour to the customers..If you look at the Yelp star you will see they are 3 star and will be 2 star very soon!!!! Never waste your money with these idiots read more

I've been coming to this jiffy lubes on and off for years. Great and fast service as usual. Not sure why they are rated so low compared to Honda where I bought my car at has treated me poorly and charges more. I'll be sure to come again. read more

Came to this place as a walk in and they still took me in, the oil change has a lower price compared to the shops nearby and the employees fill up my tires and cleaned my windows after the oil change which added a nice touch to this visit. Really nice of them read more

Quick, polite and professional. Went here out of logistical convenience while on call and they had me out in 10 minutes. I didn't even finish reading one chapter of the book I brought! They gave me an estimate upon arrival, did the oil change and topped off the fluids of my BMW. I didn't have a coupon on me but a discount was applied anyway. Super nice service! read more