This has to be the most screwed up store I've ever seen in my life I purchased brakes and calipers…read moreI was given the wrong calipers they wouldn't give me my money back made me go to a different store in Madison once I got there I was given two calipers and one of them ended up being defective now I'm having to drive back again you owe me a store credit or something I have never had customer service like this in my life no one in the store even knew their manager's name or acted like they didn't there was a little 20-year-old kid with curly hair working this Sunday when I was in there that was being very rude wouldn't give me his name and your assistant manager there a bigger black lady was very rude this is not how you do customer service obviously they need new jobs

People here are great. Just 1 warning, DO NOT PURCHASE THIER SILVER BATTERY!!! They had to replace…read moreit for me 3 times in 1 year. They were good about it but for a few bucks more, get a good one with a 3-6 yr warranty. Save yourself the hassle.. AAA had to come out 5 times to start my car!

Had a few issues with my car. Lucas at this location was very knowledgeable and assisted me with my…read moreissues. He was patient and even worked in other customers, and even assisted a coworker. They were very busy. The manager and crew were also attentive and friendly. I pass at least three other part stores, this will be my part store from now on.

One of the best auto parts stores I've been to in a long time. Very pleasant and knowledgeable…read moreemployees. They were even able to refer me to a great mobile mechanic Harris automotive. He came directly to the RV Resort and installed a new starter on my jeep wrangler fast efficient and reasonable.

The Dells does not have a big box auto part store like Autozone or anything like that, so we assume…read morethat you have to go to portage or Baraboo for your needs. I am so glad that I remembered this place located next to the Goodyear tire store. The staff is semi-friendly but very helpful and knowledgeable. This is not the place where you tell them what you need and they pop it into a computer most of them tell you from experience.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

bad battery 350$ replacement. went to Sam's club 199 plus tax same battery!!!! make your own…read morereview

I was in need of a new battery for my car, I called and spoke with JD, he was very pleasant and…read moreknowledgeable, I brought my car to him and he did a battery test and found that it needed to be replaced, he installed the battery and off I went! Absolutely best customer service, if you're in need of anything from Advanced Auto, Ask for JD,

Kyle L. was very helpful. He grabbed his machine and did the test and was super customer oriented,…read morehot day outside but he was ready to help. The store seemed clean and organized when I came in but didn't stick around too long to see. It seemed they had it stocked up. Overall, this was a great store with great customer service. Would recommend.

Omar was extremely helpful. Helped me to find the right air filter and windshield wipers for my…read morecar. He even came outside and put the new wipers on for me. Exceptional customer service!

Really impressed by how outgoing and friendly the staff is. The guy behind the counter even came…read moreout to my car to get more info to help me out. I really liked how attentive and nice and helpful they all were. Good job.

Highly recommend OReilly's in Hendersonville . I had an…read moreunpleasant experience at Autozone down the road . I walked in stood there for 5 minutes ( not exaggerated). Four employees standing behind the counter and only 1 other customer in the store and NOT one of them acknowledged me , nor spoke to me nor offer to help me . I walked out and drove down the road to OReillys . As soon as I walked in Michael was checking out another customer but took the time to greet me with a friendly Hello and stated that someone would be right with me . It's all about customer service that wins my business . Michael even took the time to install my windshield wiper era that I purchased . Great customer service , what was I thinking going to Autozone !!!! Never again ! Thanks Michael .

4:30 2/25/21 Every customer was wearing a mask. Although…read moremask signs were posted, NONE of the four employees I saw even had a mask around their necks. Behind the register, walking around the store with customers, no employee was wearing a mask. Thanks for extending the Covid, Autozone.

Don't bother going to this location if you need customer service because four employees behind the…read morecounter never acknowledged me after standing there for approximately 5 minutes . Only 1 other customer in the store and four grown men acting as if I were invisible and none were busy with anything . They were talking among each other one sitting at the computer directly in front of me , never spoke , never offered any service . My husband came In The store to see what was taking so long so I said I can't get anyone to wait on me . We left and went down the road to Oreilly's . I walked in and there was one employee checking out another customer but yet he took the time to acknowledge me and said Hello with a big friendly smile and said someone will be right with you . People that's all it takes is a little customer service . Never ever will we purchased anything at Autozone again no matter how far out of the way we have to drive . ....

The good news! They have every part in stock, usually, because this is the mother store…read more The bad news; they are massively understaffed and the employees don't give a GATTAM. So slow. So depressing. So bad. I'd be embarrassed to be the GM of this store.

The guys that work here are not working. The ladies on the hand were kicking butts. Taking care of…read morecustomers with a great attitude. This place is lucky because it's the only car part near by...

Understood my concerns and needs. Provided a solid diagnosis and provided the service on the next…read moreday. The assessment process was efficient, using text messages with pictures to provide updates and next steps. Reasonable cost. Very friendly.

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.